Complete field service operations management solution
5/5 (2 reviews)BOOST YOUR FIELD SERVICE OPERATIONS WITH US. No matter what service you offer we have solution for you. We offer end to end business solutions for managing service, retail and delivery operations.
Key Features
Multi-Location Inventory Management
Centralized Purchase Order System
Route optimization
Tracking of Drivers and Automated ETA calculation
Make Decisions based on transaction data
Customer feedback
Custom Notification via email,SMS and Robocall
Digital proof of order
Pros
3 Things:
1) When issues arise I am able to obtain help within a short amount of time.
2) The program is VERY user friendly.
3)Compared to the previous software, this program is much easier to navigate.
Cons
Currently, there are still a few glitches to work out. However, I am seeing progress daily to implement corrective action. Serviceworks is a new program and I think a few bugs are to be expected.
Pros
I have looked at many other field management software. But Service Works is the best. It has all the key features and more to operate a business smoothly. This is easy to use for non hi tech professionals. It is integrated with Service Power, Service Bench, Quickbook and Shopify. The warranty/claim submission is a very smooth process where many hours of time has been saved.
Cons
For retail industry they do not offer any gift card management yet. That would be one thing I would suggest to be included.
14-day free trial, no credit card required.
We have two tiers for pricing. For more information please visit https://service.works/pricing.html
• Customer data can be accessed from anywhere, through any internet-enabled device, and devices can be scanned, updated, and tracked from the field.
• The drag-and-drop calendar allows users to easily schedule and reassign jobs.
• ServiceWorks offers electronic signature capture, enabling the secure signing of agreements, contracts, and other documents.
• GPS tracking lets managers view team locations in real time, visualized on a map, and ServiceWorks also stores routes to provide full location histories.
• Purchase order requests can be placed when creating new jobs based on required materials and inventory, and all materials used can be tracked and reported on.
Below are some frequently asked questions for ServiceWorks.
ServiceWorks offers the following pricing plans:
Starting from: US$20,00/month
Pricing model: Subscription
Free Trial: Available
14-day free trial, no credit card required.
We have two tiers for pricing. For more information please visit https://service.works/pricing.html
ServiceWorks offers the following features:
ServiceWorks has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
ServiceWorks supports the following languages:
English
ServiceWorks has the following pricing plans:
Subscription
ServiceWorks supports the following devices:
Android, iPhone, iPad
ServiceWorks integrates with the following applications:
Authorize.net, QuickBooks, Shopify, Square Payments
ServiceWorks offers the following support options:
Online Support, Phone Support
So far, working with Serviceworks has been one of the most collaborative experiences I have had to date. Matt has been incredible responsive to all our input and our requested to system changes;
based on our experience thus far we expect great things in the future.