ServiceWorks

ServiceWorks

Complete field service operations management solution

5/5 (2 reviews)

ServiceWorks Overview

BOOST YOUR FIELD SERVICE OPERATIONS WITH US. No matter what service you offer we have solution for you. We offer end to end business solutions for managing service, retail and delivery operations.
Key Features
Multi-Location Inventory Management
Centralized Purchase Order System
Route optimization
Tracking of Drivers and Automated ETA calculation
Make Decisions based on transaction data
Customer feedback
Custom Notification via email,SMS and Robocall
Digital proof of order

Pricing

Starting from
US$20,00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

ServiceWorks Reviews

Overall rating
5/5
100% positive reviews
2
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Heidi G.

Great Experience So Far!

Used Daily for Free Trial
Reviewed on 2019/05/02
Review Source: Capterra

So far, working with Serviceworks has been one of the most collaborative experiences I have had to date. Matt has been incredible responsive to all our input and our requested to system changes;
based on our experience thus far we expect great things in the future.

Pros

3 Things:
1) When issues arise I am able to obtain help within a short amount of time.
2) The program is VERY user friendly.
3)Compared to the previous software, this program is much easier to navigate.

Cons

Currently, there are still a few glitches to work out. However, I am seeing progress daily to implement corrective action. Serviceworks is a new program and I think a few bugs are to be expected.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Mugdha D.

The best software for field management

Used Daily for Free Trial
Reviewed on 2019/03/05
Review Source: Capterra

Pros

I have looked at many other field management software. But Service Works is the best. It has all the key features and more to operate a business smoothly. This is easy to use for non hi tech professionals. It is integrated with Service Power, Service Bench, Quickbook and Shopify. The warranty/claim submission is a very smooth process where many hours of time has been saved.

Cons

For retail industry they do not offer any gift card management yet. That would be one thing I would suggest to be included.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

ServiceWorks Pricing

Starting from
US$20,00/month
Pricing options
Free Trial
Subscription
Value for money

14-day free trial, no credit card required.
We have two tiers for pricing. For more information please visit https://service.works/pricing.html

ServiceWorks Features

  • API
  • Inventory Management
  • Invoice Management
  • Reporting & Statistics

  • Activity Dashboard
  • Activity Tracking
  • Audit Trail
  • Auditing
  • Automatic Notifications
  • Compliance Management
  • Custom Fields
  • Customizable Reporting
  • Data Import/Export
  • Document Storage
  • Inventory Tracking
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Third Party Integration
  • Workflow Management

Additional information for ServiceWorks

Key features of ServiceWorks

  • Accounting Integration
  • Billing & Invoicing
  • Client Management
  • Contact Database
  • Contract Management
  • Custom Forms
  • Dispatch Management
  • Employee Management
  • Equipment Tracking
  • Inventory Management
  • Job Management
  • Mobile Access
  • Order Management
  • Routing
  • Traceability
  • Vendor Management
  • Warehouse Management
  • Work Order Management

Benefits

• Customer data can be accessed from anywhere, through any internet-enabled device, and devices can be scanned, updated, and tracked from the field.

• The drag-and-drop calendar allows users to easily schedule and reassign jobs.

• ServiceWorks offers electronic signature capture, enabling the secure signing of agreements, contracts, and other documents.

• GPS tracking lets managers view team locations in real time, visualized on a map, and ServiceWorks also stores routes to provide full location histories.

• Purchase order requests can be placed when creating new jobs based on required materials and inventory, and all materials used can be tracked and reported on.

ServiceWorks FAQs

Below are some frequently asked questions for ServiceWorks.

Q. What type of pricing plans does ServiceWorks offer?

ServiceWorks offers the following pricing plans:

Starting from: US$20,00/month

Pricing model: Subscription

Free Trial: Available

14-day free trial, no credit card required.
We have two tiers for pricing. For more information please visit https://service.works/pricing.html

Q. What are the main features of ServiceWorks?

ServiceWorks offers the following features:

  • Accounting Integration
  • Billing & Invoicing
  • Client Management
  • Contact Database
  • Contract Management
  • Custom Forms
  • Dispatch Management
  • Employee Management
  • Equipment Tracking
  • Inventory Management
  • Job Management
  • Mobile Access
  • Order Management
  • Routing
  • Traceability
  • Vendor Management
  • Warehouse Management
  • Work Order Management

Q. Who are the typical users of ServiceWorks?

ServiceWorks has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does ServiceWorks support?

ServiceWorks supports the following languages:

English

Q. What type of pricing plans does ServiceWorks offer?

ServiceWorks has the following pricing plans:

Subscription

Q. Does ServiceWorks support mobile devices?

ServiceWorks supports the following devices:

Android, iPhone, iPad

Q. What other apps does ServiceWorks integrate with?

ServiceWorks integrates with the following applications:

Authorize.net, QuickBooks, Shopify, Square Payments

Q. What level of support does ServiceWorks offer?

ServiceWorks offers the following support options:

Online Support, Phone Support