Toluna Start

Access a single source for all of your consumer insights

About Toluna Start

Toluna Start - the industry’s first and only end-to-end consumer intelligence platform.

With a single login, insight professionals can perform quantitative and qualitative research – either through self-service solutions or through custom research programs built with the help of research and service experts. Access a wide range of on automated insights solutions covering survey design, integrated respondents and reporting dashboards including insights and recommendations. It’s all built inhouse and integrates Harris Interactive methodologies.

The flexibility Toluna Start covers all types of use cases from simple quick turn research to highly complex research projects making it the single source insights platform for true end-to-end market research needs. And Toluna’s consumer panel is seamlessly integrated, deliver insights in real-time, not days or weeks.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Toluna Start

Key benefits of Toluna Start

• Collaboration. Build, update, and share with your team using a single login.

• Quality. Trusted methodologies and validated respondents yield consistent and actionable results.

• Value. We’ve built technology in house. Custom insights packages can be designed.

• Flexibility. Automated methodologies cant be customized and we offer services to complement our solutions.

• Speed. Launch projects and obtain insights within minutes.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, Germany, United Kingdom, Japan, United States

Supported Languages

English, French, German, Italian, Japanese, Portuguese, Spanish

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Toluna Start

Images

Toluna Start Software - Create your own survey or use on of our templated solutions.
Toluna Start Software - Define your survey within our templated solutions.
Toluna Start Software - Define your brand along with competitor brands for your respondents to evaluate.
Toluna Start Software - Build your own survey with an easy to use drag-and-drop modules.
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Toluna Start video
Toluna Start Software - Create your own survey or use on of our templated solutions. Toluna Start Software - Define your survey within our templated solutions. Toluna Start Software - Define your brand along with competitor brands for your respondents to evaluate. Toluna Start Software - Build your own survey with an easy to use drag-and-drop modules.

Features

Total features of Toluna Start: 38

  • Benchmarking
  • Conditional Logic
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Email Reminders
  • Mobile Survey
  • Multi-Channel Distribution
  • Multiple User Accounts
  • Panel Management
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Data
  • Real Time Reporting
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Search/Filter
  • Skip Logic
  • Social Media Integration
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Trend Analysis
  • URL Customization
  • Visual Analytics

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Reviews

Overall rating

4,4 /5
(55)
Value for Money
4,4/5
Features
4/5
Ease of Use
4,4/5
Customer Support
4,5/5

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Showing 5 reviews of 55
Luke G.
Overall rating
  • Industry: Financial Services
  • Company size: 1 001-5 000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Quick way to get responses from the team to make decisions

Reviewed on 2019/08/14

User friendly program to help make team decisions.

User friendly program to help make team decisions.

Pros

In cases where it should be a team decision about something, but it isn't crucial to be in person for it, QuickSurveys is great to get the responses from the team members. You can then quickly see what options are most popular and why they are most popular, leading to the best final decision.

Cons

Participants do not put as much effort into it sometimes because it is anonymous. It is easy to just select any options without fully reading everything, which happens to be the case sometimes.

Brenda D.
Overall rating
  • Industry: E-Learning
  • Company size: 501-1 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

A long time survey addict!

Reviewed on 2020/06/16

Overall these are good surveys and rank high among the many I have used. There seems to be a good...

Overall these are good surveys and rank high among the many I have used. There seems to be a good deal of effort put in to designing them. Rewards are satisfactory and the opportunity to voice my opinion about products is wonderful.

Pros

I have been doing surveys for years. I do them almost nightly in my free time. I love having my voice count and receiving rewards along the way. QuickSurveys is one of the most well known and commonly seen surveys in the field. I am familiar with it through Toluna as well as some other sites that it appears on. If I am not mistaken I believe they have appeared on Quickthoughts and opinionoutpost as well as others. If I had to only point out the positives I would say that it gives detailed questions, uses visuals on occasion and appears to do a good job filtering out people who do not meet the needed customer demographic. The survey gives you the opportunity to give real answers that can impact products in every consumer area such as shampoo, video gaming and vehicles. I trust the name when it appears because it is widely used and I have been doing surveys for a long time. I became very familiar with different companies.

Cons

I do have a couple of complaints. I do find some of the surveys to be very long compared to their counterparts. On several occasions I felt like I was halfway done with a survey only for it to go back to the home page and inform me there were enough participants already or that I did not qualify. I feel this should be determined very quickly so I am not wasting time on a survey I will not be given the chance to complete. I also have received an error message after completing the survey a couple of times resulting in a loss of the promised reward. Aside from these couple of occasional issues I have been satisfied

Jason L.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 11-50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Sorry, this survey is not a match

Reviewed on 2020/04/07

I haven’t been able to get on a positive streak of selection and completion as a user. As a client...

I haven’t been able to get on a positive streak of selection and completion as a user. As a client I would have to say its very useful as the filters are extreme.

Pros

The software is easy to use. The layout is simple. It definitely isn’t loaded with options or information to overwhelm a new user. I like the simple blue and white colors. The email communication is professional. I get a lot of emails and a lot of garbage but scrolling /opening through quickly I can distinguish a legitimate company. Signing up and first impression I would give an 8.

Cons

It asks questions multiple times and I understand the bot security but it doesn’t seem to compile the information to use it efficiently. I selected around 10-15 surveys to take and partially completed most of them but was only able to fully complete a few. It says its asking some questions to find a survey thats a good match for you but they are the same questions. It would seem the software would have been able to compile this information to complete a user profile and have these surveys that are a good match already filtered and ready on the users app. Its very discouraging to keep answering questions and then having to keep starting over especially with the same questions. The last survey I completed was all over the place. From appliances to the corona virus it felt like it was trying to find a way to say this one is not a match either. After I completed the survey it took me back to the survey page and my points didn’t reflect the completion. There wasn’t a landing page to say something like completed, points acquired, when they will be credited, a survey score or any type of useful information. Also I couldn’t find a link that had anything to say about it. I am hoping that the redundancy of the questions is to scale users for quality and the user experience improves. I’m sure if I looked hard enough I could find the answers to any questions I have but overall beginners experience I would have to score a 6.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201-500 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

QuickSurvey Review

Reviewed on 2019/01/17

Overall it's been pretty good. A few team members experienced a few issues with under-qualified...

Overall it's been pretty good. A few team members experienced a few issues with under-qualified project managers, but overall, I've been quite happy.

Pros

QuickSurveys are great for quick turn projects. The account/project team does a great job handling any concerns, so that I don't have to spend time programming or trouble shooting.

Cons

It would be helpful to have a few other visualization options for data - often times I screen shot the analytics page, because the PowerPoint output looks less clean. For instance, combining responses from different questions to create one word cloud would be helpful. "Filtering" is the one feature that could be improved upon. It's definitely functional, but for some reason, not the most intuitive the first time you go about it. Clearing filters within the charts and tables can be handy, but it would be nice if there was also a "clear filters" button in the tool bar where the original filter funnel sits.

Olivia B.
Overall rating
  • Industry: Market Research
  • Company size: 11-50 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

useful for simple, cheap surveys

Reviewed on 2020/09/24

useful for quick surveys, but not enough of a powerhouse for long detailed surveys, with complex...

useful for quick surveys, but not enough of a powerhouse for long detailed surveys, with complex routing. this is as expected though. quick surveys is useful for quick and easy surveys that you can get out into field that day if wanted.

Pros

has enough functionality to ask several different types of questions - this typically covers what you would need for simple surveys. other software sometimes lack options covered in quicksurveys
simple user design - easy to work out how to create your surveys, and send them out etc.
can send surveys to enough participants
options of how participants can access surveys
useful for 'within the business' surveys (e.g. employee satisfaction)

Cons

this might have been a blip, but we tried to change the account over to a different email at one point and this did not work at all! it said it was under the new email but neither login worked on my laptop after this. Luckily, someone else was able to login with the old login details on their laptop. this was confusing though.
the reporting and analystics of the surveys can cost more depending on what you want

Showing 5 reviews of 55 Read all reviews

Toluna Start FAQs

Below are some frequently asked questions for Toluna Start.

Toluna Start offers the following pricing plans:

  • Free Trial: Not Available

Contact Toluna for pricing information for users who need access to survey respondents.

Toluna Start has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Toluna Start supports the following languages:

English, French, German, Italian, Japanese, Portuguese, Spanish

Toluna Start supports the following devices:

We do not have any information about what integrations Toluna Start has

Toluna Start offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

Related categories

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