zHealth

About zHealth
zHealth is an industry-leading, all-in-one chiropractic software with features - custom SOAP notes, integrated billing, scheduling & real-time phone support.
The software comes with online appointment scheduling and unlimited reminders. The speech recognition functionality assists chiropractors with SOAP note dictation and real-time speech-to-text conversion. With its patient portal feature, patients can complete the intake forms and check-in on the front desk kiosk. The software automates the collection of outcome assessment from patients and also automatically scores them as well. (OR, The software includes a built-in tool that sends outcome assessment forms to patients and automatically scores the assessments, allowing you to monitor their progress.)
zHealth’s billing module allows billers to create invoices, submit insurance claims and generate reports. The integrated payment processing solution - zHealth Pay - allows you to collect payments online, in the office, save cards on file, and automatically collect patient balances via an automated text message. The solution is available on a monthly subscription and support is provided via email and phone.
Key benefits of zHealth
• 100% cloud-based. No need to install any software or maintain hardware. Easily access zHealth software from your PC, Mac, and Tablet.
• With online scheduling portal, patients can book appointments anytime, from anywhere. All appointments are automatically added to the practice calendar.
• Chiropractors can automatically send unlimited email and text appointment reminders. Patients get appointment confirmation email with a link to complete intake online.
• You can create a compliant SOAP note and claim in just 30 seconds. Chiropractors can get customized SOAP notes based on their unique treatment techniques.
• With zHealth, patients can complete online intake forms with patient self check-in improves office efficiency.
• Chiropractors can email exercises to patients, collect outcome assessment scores automatically, and let patients schedule telehealth consultations.
• The software includes a built-in tool that sends outcome assessment forms to patients and automatically scores the assessments, allowing you to monitor their progress.
• Create invoice and submit claims with a few clicks.
Integrated payment processing. Chiropractors can collect patient balances via a text message, save cards on file, collect payment in the office through terminal, or send patient balance via email.
• Providers can generate and send electronic copies of insurance claims to insurance providers through zHealth.
• With zHealth, chiropractors can request feedback and online reviews from patients after every appointment to help grow the practice's online reputation.
• Recall patients who have dropped-off from your care back to your clinic with zHealth and increase revenue.
Manage membership subscriptions and recurring payments.
• Send 2-way text messaging to patients and let them reply to your messages with zHealth.
• You get world-class customer support, dedicated account manager, real-time phone support, and even email us anytime.
• Get industry-best pricing
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Reviews
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- Used Daily for 1+ year
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Easy, practical and not expensive
Reviewed on 2017/11/15
Pros
zHealth EHR allows me to run my practice without having any front desk staff. Patients schedule appointments directly from my website, they receive automatic reminders, and they check themselves in using a tablet at the front desk. I love how I don't have to type my notes, I can just dictate.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 6-12 months
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- Likelihood to recommend 8.0 /10
Overall works great and easy to use
Reviewed on 2023/07/06
Overall I like it, there's never going to be the perfect EHR system but this one has a lot of...
Overall I like it, there's never going to be the perfect EHR system but this one has a lot of features that are easy to use.
Pros
User friendly, easy to learn, many features such as credit card payment, text reminders, messaging, and billing included
Cons
I wish I could modify my SOAP notes more, the system can be slow at times but I know they are working on that, and the clearing house they work with is tricky and slow.
Reasons for Switching to zHealth
The price was mid range and the features were better as well as user friendlyResponse from zHealth
Hi Danielle,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Regards,
zHealth Team
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 0.0 /10
This EHR is NOT for Acupuncturists and the customer service is challenging to work with
Reviewed on 2023/07/08
The worst customer service ...
The worst customer service ...
Pros
Scheduling feature and the clearing house linked to EHR
Cons
Zhealth's EHR Customer service has been the worst that I have experienced as a practitioner for over 52 years. The sales team lies to sell you on the product and fails to deliver. The Customer Service Rep/ Manager has no consideration or regard for the client's needs and has been full of excuses. It has been extremely exhausting and challenging to work with Zhealth and the customer service ... For example, they failed to provide acupuncture templates for 6 - 8 months, and we were stuck using chiropractic templates. The billing and scheduling systems have glitches ... customer service team is slow to resolve issues or never addresses them. I encourage you to save your time and money and find a better company to partner with... these guys are a sham and a scam! We recently integrated with Jane EHR and the experience has been wonderful. A much better platform and Jane's customer service is solution oriented with a smile.
Response from zHealth
Dear Customer,
We appreciate your sincere feedback regarding your experiences with zHealth. Our utmost commitment lies in maintaining transparency and honesty throughout our sales process, ensuring that we meet the diverse needs of our customers. We sincerely apologize that zHealth did not align well with your acupuncture office. Rest assured, we are actively addressing all inquiries and feature requests, and diligently assisting our customers in a timely manner. We encountered some challenges while implementing important upgrades to our scheduling and billing systems during May and June this year, but we successfully resolved those issues. We deeply regret any negative experiences you may have had with our support team, as we take pride in delivering high-quality service. We view these experiences as opportunities for growth and improvement. By learning from them, we strive to enhance the overall experience and provide a seamless journey for all our customers. A member of our team will be reaching out to you shortly to address any outstanding matters.
Thank you,
zHealth.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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- Value for Money
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- Likelihood to recommend 8.0 /10
Fast and easy to use software that is easily customizable
Reviewed on 2023/07/06
Pros
fast; modifiable to fit my office especially the billing aspect
Cons
must pay to have custom forms in the software, but it is reasonable
Response from zHealth
Hi Shane,
We want to express our sincere gratitude for your review. Your feedback not only helps us improve but also serves as a source of inspiration for our entire team. Thank you for being a part of our journey.
Regards,
zHealth Team
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good Product for Chiros
Reviewed on 2023/07/06
I have enjoyed having this program over my last program!
I have enjoyed having this program over my last program!
Pros
Easy to navigate and learn. The billing is very streamlined and easy to do.
Cons
Schedule page is a bit busy but got use to it.
Response from zHealth
Hi June,
Thank you for taking the time to write a review and for choosing us as your preferred provider. Your feedback is invaluable, and we're thrilled that we could meet your expectations.
Regards,
zHealth Team
zHealth FAQs
Below are some frequently asked questions for zHealth.Q. What type of pricing plans does zHealth offer?
zHealth offers the following pricing plans:
- Starting from: US$119.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Basic: $99 per month per provider Advanced: $149 per month per provider
Q. Who are the typical users of zHealth?
zHealth has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does zHealth support?
zHealth supports the following languages:
English
Q. Does zHealth support mobile devices?
zHealth supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does zHealth integrate with?
zHealth integrates with the following applications:
Google Calendar
Q. What level of support does zHealth offer?
zHealth offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)
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