--- description: Learn how Digitail can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Digitail Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Digitail](/software/116891/digitail) # Digitail Canonical: https://www.getapp.za.com/software/116891/digitail Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/116891/digitail?page=2) > Digitail is the leading AI-native, all-in-one platform for modern vet clinics. Trusted by 10,000+, it helps teams work smarter, see 2× more patients, and get home on time with 15+ AI tools and 40+ integrations. > > Verdict: Rated **4.7/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Digitail \- Complete clinical records faster and with greater accuracy using Digitail's Tails AI, which generates SOAP notes, handles voice dictation, and automates patient intake so veterinarians can stay focused on the patient in front of them. - Fill more appointment slots and reduce no-shows with Digitail's online booking and smart reminder tools, which keep your schedule visible, manageable, and accessible to clients around the clock. - Keep clients engaged between visits with Digitail's native pet parent app, which gives owners instant access to their pet's records, upcoming appointments, treatment plans, and direct two-way messaging with your clinic. - Stay on top of stock levels, avoid expired products, and streamline ordering with Digitail's inventory management tools, including expiry-date alerts, and advanced stock reporting. - Get a clear picture of your clinic's financial and operational performance with Digitail's real-time reporting and analytics, giving practice owners the visibility they need to make confident business decisions. - Manage wellness plans, treatment approvals, and billing all in one place with Digitail's unified platform, reducing missed charges and keeping the checkout process quick for both staff and clients. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 80 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Digitail - **Location**: Iasi, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: R780,00 - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Greek, Hungarian, Italian, Portuguese, Romanian, Spanish - **Available Countries**: Australia, Canada, Ireland, New Zealand, Romania, Singapore, South Africa, United Arab Emirates, United Kingdom, United States ## Features - AI Copilot - API - Activity Dashboard - Alerts/Notifications - Appointment Scheduling - Billing & Invoicing - CRM - Calendar Management - Charting - Client Management - Communication Management - Confirmations/Reminders - Customer Database - Data Import/Export - Document Management - Document Storage - E-Prescribing - EMR/EHR - Electronic Payments - Electronic Signature ## Integrations (16 total) - FetchIt - Google Calendar - Google Maps - Greenline - Inventory Ally - Kumba AI - Okta - ReviewTrackers - SendGrid - Stripe - Stripe Billing - Talkatoo - Text Blaze - TypingDNA Verify 2FA - VetPay ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Veterinary Software](https://www.getapp.za.com/directory/77/veterinary/software) ## Alternatives 1. [ezyVet](https://www.getapp.za.com/software/103877/ezyvet) — 4.6/5 (276 reviews) 2. [DaySmart Vet](https://www.getapp.za.com/software/2046656/daysmart-vet) — 4.6/5 (279 reviews) 3. [Instinct Science](https://www.getapp.za.com/software/2066226/instinct-emr) — 4.9/5 (234 reviews) 4. [Covetrus Pulse](https://www.getapp.za.com/software/106227/evetpractice) — 4.0/5 (542 reviews) 5. [Shepherd](https://www.getapp.za.com/software/2033055/shepherd) — 4.7/5 (87 reviews) ## Reviews ### "Best PMS ever\!" — 5.0/5 > **Emese** | *12 August 2020* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: I am so happy with the support and the quality of service of Digitail. All my clients find the system easy to use, I get answers to any of my enquiries lightning fast and find this the best PMS I have ever used since I have been a vet of 15years. Far superior to all the big, faceless companies and can't thank \[SENSITIVE CONTENT HIDDEN\] and his team enough of all they have done for my business. You can't go wrong by choosing this software\! > > **Cons**: Nothing - there is no issues they don't address and they are constantly improving their services. > > Fantastic - 5 stars all round\! ----- ### "Great system for a mobile veterinary practice." — 5.0/5 > **Donna** | *15 August 2024* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: This is a quality, easy to use system for a mobile veterinary practice. > > **Cons**: The inventory feature can sometimes be confusing in regard to entering and changing a product. > > Very positive experience. They have a great customer service and get things worked out quickly and efficiently. ----- ### "Digitail Review" — 3.0/5 > **Ashley** | *23 May 2022* | Veterinary | Recommendation rating: 5.0/10 > > **Pros**: I like the patient records the most. The design is great and very through. It is very helpful for doctors and technicians to ensure that they get a full SOAP on their patients. > > **Cons**: The inventory management; due to the fact that once a product was in the system I can not change the product except for adding or subtracting units from it. > > My \[personal\] experience has been fairly positive. My students and team have had more difficulty with the product. ----- ### "About Digitail the software that I recommend to all colleagues" — 5.0/5 > **Toader** | *22 June 2022* | Veterinary | Recommendation rating: 10.0/10 > > **Pros**: Using Digitail we managed to completely give up paper sheets, we improved our communication with customers by sending them the files every time by email or giving them access from the mobile application to the information in the consultation sheets. The mobile application is also a very good achievement and an excellent tool for owners. The programmer part is very good, filling in the forms is easy to do. > > **Cons**: I have no worries about interacting with Digital. There are minor details that can further improve its usefulness and functionality but it is a software in a continuous dynamic that constantly comes with news, updates > > The experience with Digitail and the team behind it was excellent, being extremely receptive to all our needs and ensuring a very good communication with us. ----- ### "Terrific cloud-based PIMS for our small specialty practice\!" — 5.0/5 > **Verified Reviewer** | *14 October 2023* | Veterinary | Recommendation rating: 9.0/10 > > **Pros**: What a great alternative to our previous system\! As a small but growing specialty practice, we don't have the client volume to justify adding an expensive software. Yet, we needed to improve our medical records and organization. Digitail checked those boxes and so many more\! > > **Cons**: Would like to see attachments read in medical records and improvement with emailing with clients so it shows as part of the medical record. 2 way emailing would be terrific\! > > Getting started with Digitail was super easy\! Our customer service contact walked us through setups and met with us as many times as we needed to get everything working and to dive deeper into adding new functions. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/116891/digitail?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/116891/digitail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data