About Digitail

Digitail is a cloud-based practice management solution that assists veterinary clinics with managing patients, maintaining records, tracking stock and automating processes. Key features include revenue analysis, appointment scheduling, staff rosters, online bookings and accounting.

The customer relationship management module helps clinics send appointment reminders to clients and generates customized consent forms. It creates medical certificates on the basis of visit summaries, generates invoices and records client-wise health data on a digital card. Digitail’s health records module stores information on patient visits and sends lab results to clients via email. Users can attach files such as x-rays and images to patient records and generate personalized forms for customers.

Digitail comes with a stock management module which enables users to input stock details into a directory and notifies them in case of product expiration. The platform integrates with barcode scanners to record sales and displays profit/margin reports on surgeries and treatments. Managers can use this tool to assess staff performance and view results of consultations filtered by service, client and pet details.

Key benefits of Digitail

• Managers can maintain accountability by creating different roles for team members and granting permissions based on the clinic’s needs.

• Digitail stores customer information and clinic data on a secure cloud-based server, and takes measures to maintain file integrity.

• Digitail enables clinics to generate customized consent forms that inform clients about their rights and obligations and keep the practice protected from legal risks.

• Doctors can use the digital health card to access data on returning patients and boost customer engagement.

• Digitail helps managers keep track of business performance by tracking profitability and reporting the main sources of revenue.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 22 others, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

Images

File records allow users to maintain accurate patient information online
The appointments module lets users send reminders and enables patients to make bookings online
The stock management module keeps track of inventory and sends alerts in case of low stock
The patient history tool helps doctors manage recurring visits
View 5 more
Digitail video
Digitail screenshot: File records allow users to maintain accurate patient information online Digitail screenshot: The appointments module lets users send reminders and enables patients to make bookings online Digitail screenshot: The stock management module keeps track of inventory and sends alerts in case of low stock Digitail screenshot: The patient history tool helps doctors manage recurring visits

Features

Total features of Digitail: 38

  • Appointment Management
  • Automatic Notifications
  • Availability Indicator
  • Barcode Support
  • Billing & Invoicing
  • Calendar Management
  • Communication Management
  • Compliance Management
  • Custom Forms
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Branding
  • Data Filtering
  • Data Import
  • Data Storage Management
  • Data Synchronization
  • Document Storage
  • Email Alerts
  • Email Notifications
  • Forms Management
  • Inventory Management
  • Inventory Optimization
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Multiple Data Sources
  • POS Integration
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Secure Data Storage
  • Stock Management
  • Summary Reports
  • Team Calendars
  • Web Forms

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NaVetor

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NaVetor veterinary cloud software is a modern, efficient, easy way to streamline your workday and navigate your...

Vetical

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#3 Alternative to Digitail
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AVImark

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Reviews

Overall rating

5 /5
(40)
Value for Money
4,9/5
Features
4,8/5
Ease of Use
5/5
Customer Support
4,9/5

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Showing 5 reviews of 40
Rafael P.
Overall rating
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands down the best option for my small mobile practice

Reviewed on 2020/10/05

Changing software is pretty stressful but I couldn't be more grateful for their hard work and...

Changing software is pretty stressful but I couldn't be more grateful for their hard work and patience in helping me get up and running. Its smooth and quick and simple software - just does what you need it to do.

Pros

I've been locum Vet for 10+ years so I've used pretty much every system out there, I was in the final stages of signing up with another market leader (that I shall leave un-named but they are a respected 4.5 star company) - That company was going to charge me double per month which is fine for the extra functionality. The it turns out that the conversion into that software - they were going to charge me over $6000. Without going into too many details, DIGITAIL ended up doing the full conversion for me for less than half, actually less than a quarter - ok get ready for it: LESS THAN ONE TENTH that amount.
That other company also presented me with a vastly complicated array of settings that I wouldve had to go through myself - DIGITAIL is much simpler, I was up and running within a few days.
Sebastian is hands on and consistently gives amazing support, and is extremely patient and dedicated to the software and its constant improvement.
Several suggestions for improvements and customisations were implemented within a few weeks. As with any software there is a learning period, and things that are non-intuitive. The support at digitail is amazing. The SMS reminders work perfectly here in australia (unlike other solutions I looked at) and the SMS rates are super reasonable (by far the best value I found).
Would recommend this software - and happy to give back to them to reciprocate the great service. Contact me if needed.

Cons

Some things labelled in different ways - but learned pretty quickly how it works and there was good one on one webinar service.

Response from Digitail

It's an honor to work with you Rafael! Looking forward to more suggestions as you are always forward-thinking and spot on.

Anca L.
Overall rating
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best veterinary software we've used.

Reviewed on 2021/02/12

Great

Great

Pros

It's a user-friendly software for both veterinarians and pet owners.

Even more, some of the owners were so impressed by how easy they could schedule consults, that they scheduled (and came to our clinic) a lot more often than they used to before Digitail.

It can be accessed anywhere and it provides valuable information for both veterinarians and pet owners.

One of the best things - the reminders you send to your clients about their pets' needs.

Also, they provide great customer support, the entire team from Digitail is always ready to help.

Cons

I didn't find anything, because they are pretty amazing.

Response from Digitail

Thank you so much Anca!!! We're happy to hear that we've helped increase customer retention and that both the team and the pet parents love the product!

Madalina M.
Overall rating
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good

Reviewed on 2019/03/11

My overall experience with this software is a good one. It is highly usefull and makes...

My overall experience with this software is a good one. It is highly usefull and makes registrations and patients sheets easier to work with.

Pros

The software is good and is highly usefull when it comes to the patients database. You can easily find medical examination reports for all kind of exams, also the calendar is an added value since it can automatically send reminders all used to create personalised messages for the owners.
Technical support was always friendly and eager to help.

Cons

The administration part should be worked a little more since there are still some things that are not presented clearly enough. I found out that the software may encounter issues depending on your laptop or cash register, but tech-support will answer and address the issues you are encountering and provide solutions to resolve the problems.

Floroiu G.
Overall rating
  • Industry: Veterinary
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy to have it💙

Reviewed on 2021/02/12

We have a little business near Bucharest, Otopeni City. A small Veterinary office and we are proud...

We have a little business near Bucharest, Otopeni City. A small Veterinary office and we are proud that we can use it. It made our work a lot easier and helped us keep our clients close.

Pros

We heard about Digital 2 or 3 years ago, but we were affraid to buy it, because we were old fashioned and still write on the paper. After many midunderstandings with customers and many requirements related to vaccinations and determina,we decide it was time to buy it and make our lives easier.

Cons

I think it should be something to tell us that one patient already exist. Nowadays, it warns you just when you enter a microchip number.

Response from Digitail

Thank you Dr Gabriela! We've heard your feedback and you'll love the update that just came out where you are notified if the client already exists in the database!

Kévin M.
Overall rating
  • Industry: Design
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best product on the market

Reviewed on 2020/06/17

Pros

As a digital expert in user experience, I wanted to advise innovative and intuitive veterinary software to my wife. Hence, after a competitor benchmarking, Digitail appeared to be the best choice. One of the most important points is that Digitail is created by digital native people, it's a very different approach compared to the competitors where digital is not their main focus, user behaviors are quickly evolving, you have to be digital-ready.

My wife used 3 different software in past experiences (one in the largest clinic in the country), Digitail is the best in her opinion.

Cons

The initial configuration (adding products, TVA, dosages, etc.) is time-consuming and it could be more intuitive in some specific cases. However, Digitail is still doing a better job than competitors.

Response from Digitail

Thank you very much Kevin for your kind words! We're preparing more updates to make the onboarding even easier.
Looking forward to seeing you at our next webinar!

Showing 5 reviews of 40 Read all reviews

Digitail FAQs

Below are some frequently asked questions for Digitail.

Digitail offers the following pricing plans:

  • Starting from: US$79,00/month
  • Pricing model: Subscription
  • Free Trial: Available

$95 per month billed yearly or $119 per month billed monthly for MOBILE VETS version $79 per month billed yearly or $99 per month billed monthly for STARTER version $159 per month billed yearly or $199 per month billed monthly for GROWTH version

Digitail offers the following features:

  • Billing & Invoicing
  • Inventory Management

Digitail has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Digitail supports the following languages:

Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian

We do not have any information about what devices Digitail supports

Digitail integrates with the following applications:

QuickBooks Online, QuickBooks Online Advanced, SendGrid

Digitail offers the following support options:

Online Support, FAQs, Knowledge Base, Video Tutorials, Phone Support

Related categories

See all software categories found for Digitail.