K2

Process automation and workflow management for enterprises

4,4 /5 (25 reviews) Write a Review!

K2 Overview

What is K2?

K2 is a cloud-based process automation tool that helps large enterprises deploy applications and streamline workflows. Its key features include collaboration, modeling, form creation, third-party integrations, compliance tools, data management, and task assignment.

K2's workflow module comes with a visual drag-and-drop designer which lets users incorporate logic to manage escalations and due dates. Supervisors can generate real-time visibility reports on task status and audit information to identify bottlenecks. With form creator functionality, users can capture and modify data, and build forms with rules for hiding fields, auto-assigning information and more.

K2 includes a SmartObjects feature that enables integration with different line-of-business systems and allows users to create custom applications. Users can create an integration point and use it across multiple workflows, forms and reports. Companies can use this application to build solutions for employee onboarding, loan origination, complaint resolution, contract approval, customer data management, quality assurance, travel requests and IT system management across multiple data centers.

K2 Overview

Pricing

Starting from
US$12,00/month

Pricing options

Free Trial
Subscription
Value for money

Starter: $12/user/month
Builder: $18/user/month
Premier: $24/user/month


K2 Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Users can build custom applications and view them on the dashboard
The visual form designer allows users to build reusable forms
K2's browser-based designer allows users to create workflows without any code
Mangers can use the issue reporting dashboard to identify errors in processes and view bottlenecks
Users can integrate K2 with Power BI to view reports
K2 video K2 screenshot: Users can build custom applications and view them on the dashboard K2 screenshot: The visual form designer allows users to build reusable forms K2 screenshot: K2's browser-based designer allows users to create workflows without any code K2 screenshot: Mangers can use the issue reporting dashboard to identify errors in processes and view bottlenecks K2 screenshot: Users can integrate K2 with Power BI to view reports

K2 Reviews

Overall rating
4,4
/
5
Excellent
11

Very good
12

Average
2

Poor
0

Terrible
0

Value for Money
4,3
Features
4,4
Ease of Use
4,4
Customer Support
4,6
92% recommended this app
Verified Reviewer

Great Workflow Platform

We have been K2 customers for almost 10 years now, and have been very pleased with the product. Moving to the Cloud offering has been an ideal transition for us.


Bill I.

K2 is THE clear choice for a workflow product

I am not connected in any way to K2 .. I just use their toolset.

I have been a contractor for a number of years using the K2 toolset and have had to contact K2 on behalf of many customers, to resolve issues etc. The K2 technical and business support is excellent. Whether it is a business or a technical question that you have, K2 respond quickly and effectively.


Verified Reviewer

K2 experience 2 years on

We jumped into the K2 world with both feet, and did not make irt easy for oursleves by having our first app as a significicantly complex app. This has contributed to some of our issues - but K2 does have architectural issues that we hope will be addressed in 2020 releases.


Manjit T.

Excellent product

The benefits of using K2 have been different for different units within the University. Some users feel that they saved money on other software purchased and others feel that they have robust and fill featured automation


Sam U.

Robust, Flexible Development Platform

K2 is a robust and flexible platform but there is a bit of a learning curve associated with the product. Much work has been done to improve this initial experience, especially in recent releases. The latest version of the product is a major step forward in this regard. Also, I have worked with several members of the K2 support staff. Most of the individuals I've encountered are very helpful and excellent at quickly identifying problems and solutions. Occasionally, I have had some lackluster experiences with support, but that is often due to an entry level technician not escalating an issue as quickly as I would like.


Verified Reviewer
Industry: Financial Services
Company size: 201-500 Employees

Great Workflow Platform

Used Daily for 2+ years
Reviewed on 2019/03/11
Review Source: Capterra

We have been K2 customers for almost 10 years now, and have been very pleased with the product. Moving to the Cloud offering has been an ideal transition for us.

Pros

The speed at which we can get workflows from design and testing in to production. The system is easy to use, and the feature set covers just about everything we are trying to accomplish.
The support team is great, and always very helpful.

Cons

Debugging workflows and SmartForms could use more descriptive, or even custom, error messages. Citizen developers are often overwhelmed by the more technical aspects of that process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Bill I.
Industry: Utilities
Company size: 1 001-5 000 Employees

K2 is THE clear choice for a workflow product

Used Daily for 2+ years
Reviewed on 2019/05/01
Review Source: Capterra

I am not connected in any way to K2 .. I just use their toolset.

I have been a contractor for a number of years using the K2 toolset and have had to contact K2 on behalf of many customers, to resolve issues etc. The K2 technical and business support is excellent. Whether it is a business or a technical question that you have, K2 respond quickly and effectively.

Pros

As a workflow tool, i cant ee anything else in the market that compares. The workflow functionality encompasses just about everything i have need in several years of usage.

Couple the workflow with the integrated forms (user screens) functionality and you have a great product set that can also integrate with just about any other product - out of the K2 box.

Add SQL Server and PowerBI - and you have a product set that you can satisfy nearly any business application requirement that is given to you.

You worry about scalability with alot of the drag and drop tools, but K2 perform excellently, running 1000s of workflows a day and hundreds of users on K2 'Smartforms'

You can create 'wizard' type applications with Next, Next Next clicks .. or you can build your application from scratch.

K2 Support is Excellent! very responsive, and they see the issue through to resolution.

I have used the K2 toolset for several years with many different customers it is a great toolkit for use throughout all areas of a business.

Cons

I would like to see a community version of the product launched, that allows anyone to use the product for free for educational and small businesses.

Bring more people into the K2 world, its good software, make it more available.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Government Administration
Company size: 201-500 Employees

K2 experience 2 years on

Used Daily for 2+ years
Reviewed on 2019/04/26
Review Source: Capterra

We jumped into the K2 world with both feet, and did not make irt easy for oursleves by having our first app as a significicantly complex app. This has contributed to some of our issues - but K2 does have architectural issues that we hope will be addressed in 2020 releases.

Pros

Low code approach > Productivity
Number of integrations out of the box > Productivity
K2 people and support received

Cons

lack of support for CI/CD
inability to have more than one instance (version) of an app on one server
performance can degrade quite quickly
the standard UI

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Manjit T.
Industry: Higher Education
Company size: 10 000+ Employees

Excellent product

Used Daily for 2+ years
Reviewed on 2019/05/09
Review Source: Capterra

The benefits of using K2 have been different for different units within the University. Some users feel that they saved money on other software purchased and others feel that they have robust and fill featured automation

Pros

K2 is a powerful and feature-rich software for automation through workflows. Several schools and departments at IU use K2 for custom workflows.

Cons

There is a step learning curve. Initially, some developers spent a lot of time figuring out the intricacies of the product, but after figuring out how to maximize results from these efforts, the developers have created some very complex workflows.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sam U.
Industry: Defense & Space
Company size: 5 001-10 000 Employees

Robust, Flexible Development Platform

Used Weekly for 2+ years
Reviewed on 2019/02/13
Review Source: Capterra

K2 is a robust and flexible platform but there is a bit of a learning curve associated with the product. Much work has been done to improve this initial experience, especially in recent releases. The latest version of the product is a major step forward in this regard. Also, I have worked with several members of the K2 support staff. Most of the individuals I've encountered are very helpful and excellent at quickly identifying problems and solutions. Occasionally, I have had some lackluster experiences with support, but that is often due to an entry level technician not escalating an issue as quickly as I would like.

Pros

In a word, flexibility. This software is a great tool for end users in the business as well as IT professionals. The web based designer is very capable and the rules engine is powerful enough to rarely require custom solutions. The system is excellent with regard to 3rd party system integration and puts the power to develop custom solutions in the hands of more people. There also has been more attention paid to simplifying the administration of security within the system in recent releases. This should make it more practical to administer the platform for users throughout the enterprise to design/develop solutions.

Cons

There is the occasional error when developing workflows/integrating them with Smartforms which do not show up until deployment. These errors are not always intuitive to resolve, but I have never run into an issue that didn't have a resolution.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8,6/10
Based on 25 user ratings
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K2 Pricing

K2 Pricing

Starting from
US$12,00/month
Free Trial
Subscription
Value for money

Starter: $12/user/month
Builder: $18/user/month
Premier: $24/user/month

Starter: $12/user/month
Builder: $18/user/month
Premier: $24/user/month

Value for Money
4,3/5
Based on 25 user ratings
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K2 Features

K2 Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4,4/5
Based on 25 user ratings
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Categories

Additional information for K2

Additional information for K2

Key features of K2

  • Approval Process Control
  • Collaboration Tools
  • Data Mapping
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Lifecycle Management
  • Mobile Access
  • Task Management

Benefits

• K2’s low code automation system allows developers and less technical users to create workflows using a drag-and-drop graphical editor.

• K2 has wide applicability as it comes with business integration technology that makes it easy to connect to any line-of-business system.

• Process administrators and end users can use the reporting tool to combine metrics and gain real-time insight into the status of each workflow.

• K2 allows users to create customized forms for reuse across multiple processes to maintain consistency.

• Managers can use the solution to assign role-based access to staff members and keep track of application usage.

K2 FAQs

K2 FAQs

Below are some frequently asked questions for K2.

Q. What type of pricing plans does K2 offer?

K2 offers the following pricing plans:

Starting from: US$12,00/month

Pricing model: Subscription

Free Trial: Available

Starter: $12/user/month Builder: $18/user/month Premier: $24/user/month

Q. What are the main features of K2?

K2 offers the following features:

  • Approval Process Control
  • Collaboration Tools
  • Data Mapping
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Lifecycle Management
  • Mobile Access
  • Task Management

Q. Who are the typical users of K2?

K2 has the following typical customers:

Large Enterprises, Public Administrations, Mid Size Business

Q. What languages does K2 support?

K2 supports the following languages:

English

Q. What type of pricing plans does K2 offer?

K2 has the following pricing plans:

Subscription

Q. Does K2 support mobile devices?

K2 supports the following devices:

Android, iPhone, iPad

Q. What other apps does K2 integrate with?

K2 integrates with the following applications:

DocuSign, Interact, Microsoft Power BI, SAP Analytics Cloud, Salesforce App Cloud, Tableau, UiPath Robotic Process Automation

Q. What level of support does K2 offer?

K2 offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials