About Telnyx

Telnyx is an all-in-one communications platform which delivers voice, messaging and IP services for applications and communications companies. Telnyx enables users to integrate, manage and analyze all of their voice and messaging needs with features like elastic SIP trunking, programmable SMS, and more. Users simply start by authenticating their account and adding connections with unique SIP authentication to enable multi-tenancy control. Telnyx supports purchase numbers for inbound calling, and allows users to build SIP trunks to facilitate outbound calling and assign connections to calling profiles for on-demand scalability.

Elastic SIP trunking technology gives users global voice connectivity for their VoIP infrastructure, enabling users to make and receive calls easily. Programmable SMS tools allow users to send and receive text messages, while call control capabilities help users programmatically connect, control and route global calls. Telnyx also supports outbound calling, local and global numbers (voice, fax, SMS and MMS enabled), as well as toll-free numbers such as custom-branded voice and SMS enabled numbers. Users can get real-time caller ID and CNAM data, plus real-time LRN (location routing number) information for exact call rating, routing and billing data. Usage reports give users valuable insight into their voice and messaging data.

Pricing starting from:

US$1,00/month

  • Free Trial
  • Subscription

Key benefits of Telnyx

• Elastic SIP Trunking technology enables communication companies to make and receive global calls.

• Programmatically send and receive global SMS and MMS messages.

• Receive real-time LRN (location routing number) information for exact call rating, routing and billing data.

• Virtual cross connect technology enables users to transport data between cloud environments.

• Gain actionable insight into business communications with Telnyx’s usage reports.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico

Supported Languages

English

Pricing starting from:

US$1,00/month

  • Free Trial
  • Subscription

Images

Search, filter and find numbers from a central location
Make outbound calls over a private global network
Port numbers, search and instantly provision additional DIDs all from one place
View 4 more
Telnyx video
Telnyx video
Telnyx screenshot: Search, filter and find numbers from a central location Telnyx screenshot: Make outbound calls over a private global network Telnyx screenshot: Port numbers, search and instantly provision additional DIDs all from one place

Features

Total features of Telnyx: 24

  • API
  • Access Control
  • Authentication
  • Automatic Notifications
  • Call Recording
  • Call Routing
  • Call Tracking
  • Caller ID
  • Chat
  • Collaboration Tools
  • Communication Management
  • Fax Management
  • IVR / Voice Recognition
  • Monitoring
  • Permission Management
  • Real Time Data
  • Receiving
  • Reminders
  • Reporting & Statistics
  • Search Functionality
  • Self Service Portal
  • Tagging
  • Text to Speech
  • Usage Tracking

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Reviews

Overall rating

4,7 /5
(42)
Value for Money
4,8/5
Features
4,7/5
Ease of Use
4,6/5
Customer Support
4,7/5

Already have Telnyx?

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Showing 5 reviews of 42
William F.
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

From scrappy under dog to industry leader in just a few years

Reviewed on 2018/08/10

Telnyx handles 100% of our toll free traffic. We would love for them to handle even more of our...

Telnyx handles 100% of our toll free traffic. We would love for them to handle even more of our traffic.

Pros

The Telnyx portal puts everything at your fingertips.
Number Routing, Call Forwarding, Endpoint Configuration, Reporting, and even a super easy porting tool. We have everything we need right in the portal. If we have questions or concerns, support is only a call away. And they are great!

Cons

There is very little that I can say that would be considered bad. I think the only thing would be the standard long distance inbound and outbound rates are a little high compared to some of our other carriers.

Response from Telnyx

Thank you for you review, William. It is great to hear your experience on the Telnyx platform has been a great one throughout the years.

We would love to speak more about what we can do from a pricing perspective to win more of your traffic. We will reach out to schedule a discussion.

Thanks!

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

It Just works

Reviewed on 2018/08/13

Pros

There is much to like about Telnyx ....from the simplicity of the website, porting processes that are well defined and in a nutshell, it simply works. Great to see hear real people on the phone when working with your account and most importantly the most responsive support Team I have seen.

Cons

Would be great to be able to provide the reseller the ability to provide private label subsection to reduce teh overhead when we are reselling to smaller carriers - specifically for number search and porting.

Response from Telnyx

Thank you for the great feedback. We currently have an open feature request to be able to 'white label' services and invoices to ensure that we are making the re-seller experience on the Telnyx platform as optimal as possible (see link below). We will keep you updated as progress is made on this initiative!

https://telnyx.getcadet.com/feature-requests/posts/ability-for-resellers-msps-to-generate-invoices-for-end-users-directly-form-the-portal

As it stands today, you are able to 'white label' the functionality in the portal using the Telnyx API to have your customers come into a portal that you develop giving them the ability to purchase, provision, and port numbers on demand. Feel free to send us an email at [email protected] if you have any questions about this process.

Thanks!

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Quick Review

Reviewed on 2018/08/10

It has been functional and the support team is great, even if the reliability of some routes hasn't...

It has been functional and the support team is great, even if the reliability of some routes hasn't been.

Pros

The portal is feature rich and once familiar with the interface and the connectivity of features to one another, is easy to navigate. Porting experience has benn great.

Cons

Too many service interruptions and call completion issues in Canada, that in some cases are upstream from Telnyx, but still too many.

Response from Telnyx

Thank you for the feedback. We are continuing to focus on expanding our presence in Canada to ensure we maintain the quality and diversity, resiliency, redundancy we have domestically & in other countries as well.

Please keep us in the loop if you experience any other issues as our support team is ready to assist 24 hours a day, 7 days a week, and 365 days a year.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Telnyx provides solid sip solutions with good support and a great price. 1 year of use and...

Reviewed on 2018/08/16

I am serving several small businesses with SIP trunks using telecom PBX servers from Avaya and...

I am serving several small businesses with SIP trunks using telecom PBX servers from Avaya and AllWorx. I am providing fax serices to several small businesses. The cost savings allow me to make a nice profit and save my customers a lot of money as well. The SIP trunks are very functional. The flexible pricing options allow me to select the best product for each customer. I have been pleased with the technical support provided.

Pros

I tested the Telnyx solution for 2 months before going live. It was solid during that time and in the 10 months since. I have expanded my use and have recommended it to friends. My cost savings are significant and my service has not changed. I have contacted support several times and this has been a very positive experience. The support folks are patient and knowledgeable.

Cons

You do need a base level of technical knowledge to use. But even with a little knowledge you can make do and understand tech support. Documentation on setting up services could be more robust. If you are not using a popular PBX then it takes a bit of work to choose the correct settings.

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great platform for VOIP with a great API

Reviewed on 2018/08/10

Pros

I have integrated many different VOIP providers for voice termination and origination, as well as SMS options but Telnyx is by far my favorite. Highly competitive rate decks for low and mid tier volumes which is great for small and medium enterprises, and even better high volume pricing.

A well documented API with loads of examples made SMS and certain voice feature integrations a breeze.

24/7 Support

Cons

My only complaint is that certain features pertaining to failover to PSTN for DIDs as well as SMS integration have recurring monthly charges on top of pay per use

Response from Telnyx

Thank you for your review on the Telnyx platform. Regarding your feedback on Telnyx's monthly reoccurring charges, below you will find a list of the applicable MRCs on the Telnyx platform:

1) Numbers (TFNs & standard DIDs)
2) SMS activation on TFNs and standard DIDs
3) Call-Forwarding activation
4) CNAM
5) Emergency service
6) Channel billing (optional)
7) Virtual Cross Connect creation

For clarification, in order to create a redundant fail over on your connection (SIP trunk), you would just need to add another IP address to your connection and you will be all set with no extra charges or additional MRCs.

Once again, thank you for your feedback and please email [email protected] if you have any further questions!

Showing 5 reviews of 42 Read all reviews

Telnyx FAQs

Below are some frequently asked questions for Telnyx.

Telnyx offers the following pricing plans:

  • Starting from: US$1,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Voice:- Inbound DIDs: $1 per number, $0.0075 per minute, $12.00 per channel per month Inbound toll-free number: $1.00 per toll-free number, $0.015 per toll-free minute Outbound calling: $0.009 per minute SMS:- Long code: $0.0025 per outbound message, Free per inbound message Contact Telnyx for other pricing information.

Telnyx offers the following features:

  • Call Recording
  • Call Routing
  • Collaboration Tools
  • Debugging
  • Fax Management
  • Graphical User Interface
  • IVR / Voice Recognition

Telnyx has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Telnyx supports the following languages:

English

We do not have any information about what devices Telnyx supports

Telnyx integrates with the following applications:

HoduCC

Telnyx offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Telnyx.