CoReceptionist

4.9 (14)
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Cloud-based visitor management system for all business sizes

About CoReceptionist

CoReceptionist is a visitor management solution that allows businesses of all sizes to automate guest registration processes including check-ins, onboarding, document signing and more. The cloud-based platform helps users improve the visitor experience and front desk operations by allowing guests to self check-in.

Features of CoReceptionist include automatic host notifications, legal, governance & compliance management, pre-registrations, visitor & guest badges, custom welcome web pages and more. It enables users to keep track of guests' arrivals, departures and access to facilities ensuring security within the office premises. Plus, the digital platform automatically notifies employees about the arrival of their guests after the verification of registration process.

Businesses can use CoReceptionist to customize the sign-in experience for every visitor by adding specific information to their welcome screen. It comes with an emergency evacuation support module, which allows users to help office staff in achieving a secure and compliant evacuation in the case of emergencies. Plus, it provides an application programming interface, which facilitates integration with external systems such as Slack, NDA Setup, and more.


Key benefits of CoReceptionist

• CoReceptionist allows businesses to provide access to visitors/guests leveraging the digital platform to capture and store photos of visitors for identification purposes.

• It enables businesses to maintain an employee directory and help guests search and notify their host about their presence in the facility.

• CoReceptionist comes with a customization tool, which lets users edit welcome screen design and add corporate logos, button labels, slideshow images, color, etc.

• Businesses can use the CoReceptionist platform to invite expected as well as VIP visitors through the pre-registration module and send automated, custom emails with meeting details, welcome notes, geo-location, and measures to contact the host.

• CoReceptionist helps users to keep track of repeated visitors and automate their on-boarding processes by auto-populating information from previous visits.


Images

CoReceptionist Software - Custom welcome screen designs with activation codes
CoReceptionist Software - Homescreen for visitors to check-in, check-out or auto-populate information from previously filled registrations
CoReceptionist Software - Custom registration fields for visitors, asking for details as per requirements of the business
CoReceptionist Software - Employee directory for visitors to choose, locate hosts and notify them of their presence in the facility
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CoReceptionist video
CoReceptionist Software - Custom welcome screen designs with activation codes
CoReceptionist Software - Homescreen for visitors to check-in, check-out or auto-populate information from previously filled registrations
CoReceptionist Software - Custom registration fields for visitors, asking for details as per requirements of the business
CoReceptionist Software - Employee directory for visitors to choose, locate hosts and notify them of their presence in the facility

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month
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Ease of Use

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Reviews

Overall rating

4.9 /5
(14)
Value for Money
5/5
Features
4.9/5
Ease of Use
4.9/5
Customer Support
5/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 14
S. David
S. David
Overall rating
  • Industry: Mental Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great value and excellent customer service

Reviewed on 2020/02/12

Pros

Love how both simple to use, and customizable, CoReceptionist has been. We did not have to buy specialized equipment which was a huge plus. The customer service has also been excellent. I have, and will continue to, recommend CoReceptionist to other finds and colleagues.

Cons

Nothing of note great note. There have been occasional issues with the SMS service going off line, but this has been rare and short lived. In those situations, I have simple had my staff turn on email messaging

Alternatives Considered

The Receptionist for iPad

Reasons for Switching to CoReceptionist

Pricing, use, and adaptability were by and far the best

Response from ORAFOX TECHNOLOGIES

Hi David,

We cherish your very nice compliments about our system's simplicity and robust ability to fulfill multi-purposes. Also, we are thrilled to receive admiring feedback about our support team.

Let us know if there is anything more we can do for you and your team.

Sincerely,
Vishal Patel, President
[email protected]

Olivier
Olivier
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An effective tool for keeping track of customers

Reviewed on 2022/12/13

Pros

This app is one of our best tools to track important client demographics. Customers appreciate the app due its convenient access on smartphones.

Cons

In the future, additional reporting options would be useful - such a s generating reports for a particular parameter.

Response from ORAFOX TECHNOLOGIES

Hi Olivier,

Appreciate a lot for sharing your valuable review.
Thank you for being a esteemed customer of CoReceptionist and we will look into your request for more improvement in Reports.

Feel free to reach out anytime via live chat if you need support. :)

Thank you.

Sincerely,
Vishal Patel, President [email protected]

Steven
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great support and lots of feature

Reviewed on 2020/01/13

Pros

Great features that you wont get for the amount you pay for this service. The feature that takes a picture is really useful for security purposes.

Cons

It would be nice if you could create another question that depends on the prevouis one. If a question asking if you want to see HR or IT, depending on your answer it would ask you different questions.

Response from ORAFOX TECHNOLOGIES

Hi Steven,

Thanks very much for the very nice compliments. We are glad that the CoReceptionist app serves all your required feature at a competitive price rate.

The CoReceptionist app does not have dependable question feature, but it offers a different visitor types. Which may help your need. Let us know if we can assist further on that feature.

Thank you,
Vishal Patel, President
[email protected]

Krystal
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to set up, use, and suits smaller organizational purposes.

Reviewed on 2019/04/16

Pros

When my workplace started looking for an electronic VMS, we needed something that was quick, simple, and efficient. From the get go, the team at CoReceptionist was up front about what their features were and kept us in the loop on new developments regarding features our team needed to function properly, even though we were not a customer at the time. Within a short time frame, CoReceptionist added the features requested and have continued to impress us with their communication and willingness to assist in our transition. The dashboard is sleek and easy for even the most computer illiterate, and since the sign in screens are customizable, we were able to continue with our branding all the way through. The price is also unbeatable when compared to others, like Envoy, and since we are a small department with a small budget, this decision was a no-brainer. Keep up the good work!

Cons

I wouldn't necessarily classify this as a con, but in the future I would like to see more features regarding the analytics of visitor data, as opposed to just an export function, such as average length of time of visitors, peak time periods, etc. I would also like to see a way to manually edit the visitor log from the dashboard, such as adding and removing entries for visitors. The last feature I would like to see is a way to remove selecting a "host" in the sign in process, as we are an educational institution and our visitors are students who are new to the college, but I believe this is in the works already.

Response from ORAFOX TECHNOLOGIES

Hi Krystal,

Awesome! Thank you so much for your very nice compliments. I have shared your review with our entire team.

We are honored to have Cecil College as a first member of Educational Institutes in CoReceptionist Family. We will get back to you for Visitor Analytics report.

Let us know if there is anything more we can do for you and your team.

Sincerely,
Vishal Patel, President
[email protected]

Donna
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app

Reviewed on 2019/12/03

I like the system, as do our visitors who often rave about it. I like that I can check visitors...

I like the system, as do our visitors who often rave about it. I like that I can check visitors out and even select the time they left in the event I forget to do it immediately. Customer Service is outstanding. If I have a question, I ask it in chat and they always respond promptly. They sometimes call me (after asking permission to do so) when speaking will be more efficient than chat.

Pros

Easy to use, I'm able to make changes to the questions, I can sign people out from my computer if they forget to check out. Customer support is exceptional.

Cons

I would like to be able to have guests sign in with first and last name in one field. Many of them do that automatically and then have to re-enter their last name in the last name field. I would also like to remove the email option though I do know that field can be used for repeat visitors. I do give the option for people to skip it, but many don't see that.

Response from ORAFOX TECHNOLOGIES

Hi Donna,

We cherish your very nice compliments. And we are thrilled to receive admiring feedback about our support team.

Let us know if there is anything more we can do for you and your team.

Sincerely,
Vishal Patel, President
[email protected]

Showing 5 reviews of 14 Read all reviews

CoReceptionist FAQs

Below are some frequently asked questions for CoReceptionist.

CoReceptionist offers the following pricing plans:

  • Starting from: US$50.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is available on monthly as well as annual subscriptions. Basic: $50/month/location (or $500/location when billed annually) for up to 50 contacts. Premium: $100/month/location (or $1000/location when billed annually) for up to 100 contacts. Corporate: $150/month/location (or $1500/location when billed annually) for up to 200 contacts. Contact CoReceptionist for a custom enterprise pricing quote.

CoReceptionist has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

CoReceptionist supports the following languages:

English, French, German, Spanish

CoReceptionist supports the following devices:

Android (Mobile), iPad (Mobile)

CoReceptionist integrates with the following applications:

Slack, Twilio

CoReceptionist offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for CoReceptionist.