About CandyBar

CandyBar is a customer rewards management application that helps small to medium businesses increase sales and engagement by providing loyalty points to clients on their recurring visits. Designed for restaurants, salons, cafes, spas, florists, retail stores, pet shops, and automotive businesses, the cloud-based solution enables businesses to use the unified platform to track customer visits and corresponding rewards across multiple outlets.

Features of CandyBar include customer activity tracking, discount management, loyalty card or no-card loyalty rewards management, an in-built CRM, gift card system, member portal, referral tracking and more. The solution allows businesses to create a website for customers to check-in when they visit stores. Plus, it enables users to provide customers with loyalty cards, which they can manage through their smartphones to track rewards awarded on every visit.

Businesses can use CandyBar to track the success as well as performance of loyalty programs. It also provides a dashboard, where users can view top regulars, stamps and rewards issued to customers.

Pricing starting from:

US$45,00/month

  • Free Trial
  • Subscription

Key benefits of CandyBar

• CandyBar allows businesses to quickly receive customer feedback and use the dashboard to take necessary actions to improve engagement with visitors.

• Send automatic reminders to customers on the expiry of loyalty points and help businesses increase revenue by reminding visitors to utilize rewards on time.

• CandyBar enables businesses to set up a cashier page to help them track orders and rewards of customers using mobile devices.

• Enables businesses to manage and track customer activities, get live updates through messages and get reports on all stores.

• CandyBar allows customers to use programs to refer their friends to stores and earn more loyalty rewards.

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English

Pricing starting from:

US$45,00/month

  • Free Trial
  • Subscription

Images

Centralized dashboard for businesses to manage customers, reward programs, stores and gain insights into performance
Web portal for customers to check-in and start participating in loyalty programs
Cashier page to help staff track and manage orders and rewards of the customers being served
View 4 more
CandyBar screenshot: Centralized dashboard for businesses to manage customers, reward programs, stores and gain insights into performance CandyBar screenshot: Web portal for customers to check-in and start participating in loyalty programs CandyBar screenshot: Cashier page to help staff track and manage orders and rewards of the customers being served

Features

Total features of CandyBar: 23

  • Activity Dashboard
  • Activity Tracking
  • Categorization
  • Customer Accounts
  • Customer Activity Reporting
  • Customer Database
  • Customer History
  • Discount Management
  • Engagement Analytics
  • Feedback Collection
  • Feedback Management
  • Gift Card System
  • Instant Messaging
  • Loyalty Program
  • Multiple User Accounts
  • Real Time Analytics
  • Receiving
  • Referral Tracking
  • Registration Management
  • Reminders
  • Rewards Management
  • Visitor Registration
  • Visitor Tracking

Alternatives

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ABM Loyalty

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TADA

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Gleantap

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Reviews

Overall rating

4,6 /5
(7)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,7/5
Customer Support
4,8/5

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Showing 5 reviews of 7
Deborah G.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Loyalty Program

Reviewed on 2019/10/19

The customer service has been absolutely great with answering questions or concerns at my intial...

The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.

Pros

Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.

Cons

I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.

Kelly C.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Candybar is a super easy loyalty program with good functionality

Reviewed on 2018/08/01

we don't have to print loyalty cards anymore

we don't have to print loyalty cards anymore

Pros

Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok

Cons

there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.

Diana M.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good

Reviewed on 2020/11/20

Pros

Customer Service: Good attitude and fast and concise responds from Mardie

Cons

There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team

Stephanie E.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Candy Bar for a Loyalty Program

Reviewed on 2019/09/25

Pretty good plus great after sales services by the team behind Candy Bar

Pretty good plus great after sales services by the team behind Candy Bar

Pros

It’s ease of use and easy for our operations team to understand to use.

Cons

Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn

Bea S.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

CandyBar Review

Reviewed on 2019/02/20

Integration of customer database among different platforms and outlets.

Integration of customer database among different platforms and outlets.

Pros

It's very accessible and the customer support is very responsive.

Cons

Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this.

Showing 5 reviews of 7 Read all reviews

CandyBar FAQs

Below are some frequently asked questions for CandyBar.

CandyBar offers the following pricing plans:

  • Starting from: US$45,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is available on monthly as well as annual subscriptions. Starts at $45 monthly for the Standard plan and $3,999 annually for the Enterprise plan. For multiple outlets, the monthly subscription fee is $45/month for the first outlet and $25/month for each subsequent one.

CandyBar offers the following features:

  • Discount Management
  • Gift Card System
  • Referral Tracking

CandyBar has the following typical customers:

Small Business, Mid Size Business

CandyBar supports the following languages:

English

We do not have any information about what devices CandyBar supports

We do not have any information about what integrations CandyBar has

CandyBar offers the following support options:

Phone Support, FAQs, Online Support, Video Tutorials

Related categories

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