Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS (Net Promoter Score), customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters. Access to communication, lead generation and reputation management tools help users acquire referrals, reviews and repeat business.
Revetize enables users to create online reviews from customers, gather NPS feedback surveys, and incentivize, track and generate referrals from customers, as well as create and distribute promotions directly from the platform. Users can interact with customers through touchpoint automation and personalized messages. Revetize enables users to manage all of their customers conveniently in one location, and filter, sort and group customers into segmented campaigns.
Users can run promotion or loyalty campaigns, as well as share social campaigns, and then track campaign results. Revetize enables users to customize and schedule personalized messages for customers automatically. As a cloud solution, Revetize allows users to access and manage marketing information on-the-go via any internet-enabled device, including smartphones and tablets.
I have increased the reviews I get more than 100 fold. I have been able to retain clients with the reminders messages. And sending out promo's has been awesome! Thanks to Revetize we are happy camper's!
My favorite part about Revetize is the automation. Running a business takes time, and no other software beats what Revetize can do for my clients in getting reviews, getting referrals, sending reminders, as well as sending out updated promotional specials. Revetize kills it!
There aern't really any cons. I will tell you why. I wouldn't say I am great at being savvy, when it comes to software, and Revetize is always improving what they do. At first it was hard for me to understand how the automation worked when they upgraded their software, but all I have to do is call or email their customer support, and whammo, they get me technically savvy again. Makes me smile!
I chose Revetize to help drive our Reputation Management strategy. Customer service is one of the highest priorities within our company, and we needed a way to help recognize the excellent service and quality work our technicians provide. The software has given our employees the tool to easily ask for reviews, and in turn, makes it simple for our customers to review us. We rolled out the software to our team the beginning of October 2018. Before Revetize, we had 35 Google reviews, with a 4.1 average star rating. As of December 2018, we have 72 Google reviews, with a 4.5 average star rating (out of 5). Revetize made this type of growth possible! The entire Revetize team has been helpful from the time we inquired about the software, to training, to ongoing maintenance and questions. I highly recommend Revetize!
The Revetize app for mobile devices is VERY simple and straightforward, which has helped our employees adopt this software and utilize it as part of their daily workflow. The majority of our employees are on the go and work in the field, so having an easy-to-use mobile app is very important to our team.
Hard to think of anything. Any time we've had questions or issues come up, Revetize has been very responsive to our specific needs and made adjustments as needed. Our struggle has mostly been internal with trying to keep employees motivated in asking for reviews. The Revetize tracking/leaderboards have helped us with this challenge.
Love the service- they're super quick to respond, personable and open minded. Where I think they could improve is in setting up more automation tools as employees quickly lose sight of what they're supposed to do. Turning the review and marketing process into a more automated system, which I've heard they're intending to do will generate big dividends for businesses using their system.
Revetize seems to be especially well suited to small retail and the service industry business. Being able to retain customer data, feedback and ask for reviews and then the ability to analyze such data is critical to knowing how to best grow a small company. I've felt like Revetize has been a useful resource in this regard. Software is easy to use and to navigate, which you'd think should be obvious in today's world, but surprisingly a lot of software out there is still very convoluted. Revetize is great in this way.
The biggest challenge I've found with revetize is in how to keep employees using it consistently and where we're in the real estate industry- it's difficult to do any mass marketing that would be congruent with the needs of any majority of the recipients. It would also be much easier for us to send links through our own email platforms than it is to have to send things out through Revetize. That said- they're always coming out with new updates and features that seem to resolve a lot of the past concerns, so I'm assuming that will be addressed as well.
Very happy. I highly recommend Revetize if you want to grow your business. Great customer service. I received personal training. Nicely designed app and website.
I love how simple this app makes it is to get good reviews and referrals. Input the customer's number, hit a button and the links and messages you've chosen are sent right to them. It has functionality that will get feedback instead of a rating if the review is negative. It has lots of other capabilities, too. Seriously, it couldn't be any easier - very user friendly and helpful.
Sorry, I don't have any negatives to share. It's helped me to get a lot more reviews and bring in a lot more business, so I'm pretty happy with it.
I have loved working with Revetize and using their software for my carpet cleaning business. It is clear that the number one goal for the team at Revetize is to make sure that their customers are completely satisfied and receiving the biggest possible return on their investment.
It is so difficult to stay connected to customers once the work in their homes has been done. Revetize has made it so easy to stay connected, send thank you’s, ask for reviews, reward customer’s for referrals, etc. In addition to the increase in visibility I have received since using Revetize, I have also benefitted from increased customer loyalty.
Any time there have been any concerns, the team at Revetize has been very quick in responding and resolving any issues. They continue to update their software to make it more user friendly, and add additional features to ensure that the software is relevant.
Contact Revetize for pricing information.
• Collect and visualize NPS feedback surveys from an actionable dashboard to understand and improve on customer reviews.
• Schedule and send personalized messages to mass lists of customers automatically.
• Create and share promotions and social campaigns directly from the Revetize platform.
• Revetize provides quick and central access to customer information, and allows users to filter, sort and group customers effectively into segmented campaigns.
• Access marketing information on-the-go via any internet-enabled device, including mobiles and tablets.
Below are some frequently asked questions for Revetize.
Revetize offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact Revetize for pricing information.
Revetize offers the following features:
Revetize has the following typical customers:
Mid Size Business, Small Business
Revetize supports the following languages:
Revetize has the following pricing plans:
Revetize supports the following devices:
Android, iPhone, iPad
We do not have any information about what integrations Revetize has
Revetize offers the following support options:
Online Support, Phone Support