Blackbaud Fundraising

Fundraising and relationship management for nonprofits.

4,2 /5 (17 reviews) Write a Review!

Blackbaud Fundraising Overview

What is Blackbaud Fundraising?

Blackbaud Fundraising is a fundraising management solution designed to help organizations streamline their fundraising operations and reach new supporters, as well as retain existing donors all from a single platform with communication tools, dashboards, and workflows. Blackbaud Fundraising manages all fundraising and payment actions and tracks all donor information in one purpose-built solution, serving to unite disparate processes, communications and CRM data.

Analytics help give users actionable insight into fundraising campaign performance, as well as the financial, demographic, behavioral and lifestyle characteristics of their supporters. Reporting tools also enable users to measure and understand business performance. Centralized communication tools, dashboards and workflows serve to enhance the user-workflow, helping to connect team members and give them quick access to important information. Blackbaud offers a number of solutions to support fundraising operations, including Blackbaud eTapestry, Blackbaud Raiser's Edge NXT, Blackbaud Luminate CRM, and Blackbaud CRM.

Blackbaud Fundraising Overview

Pricing

Starting from
US$119,00/month

Pricing options

Free Trial
Subscription
Value for money

Pricing scales on level of functionality needed, and number of constituents in the database.

Contact Blackbaud for pricing information.


Blackbaud Fundraising Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Check fundraising activity, including calendars and campaign performance, from a central dashboard
Reporting tools enable users to track key fundraising metrics
Manage fundraising actions from one place
Search, measure and filter fundraising data
Filter and export fundraising data
Blackbaud Fundraising video Blackbaud Fundraising screenshot: Check fundraising activity, including calendars and campaign performance, from a central dashboard Blackbaud Fundraising screenshot: Reporting tools enable users to track key fundraising metrics Blackbaud Fundraising screenshot: Manage fundraising actions from one place Blackbaud Fundraising screenshot: Search, measure and filter fundraising data Blackbaud Fundraising screenshot: Filter and export fundraising data

Blackbaud Fundraising Reviews

Blackbaud Fundraising Reviews

Overall rating
4,2
/
5
Excellent
7

Very good
8

Average
1

Poor
1

Terrible
0

Value for Money
4,2
Features
4,2
Ease of Use
3,6
Customer Support
4,2
88% recommended this app
Jeffery C.

Powerful CRM that will meet your needs!


Barbara P.

very versitile

We have been able to move towards a more technology based fundraising using the justgiving portion of blackbaud for our jog-a-thon. Students created their own page and shared it for donations. This made tracking and acknowledging donations much more efficient.


Jacob K.

Blackbaud Review

Overall Blackbaud is a great software program for donor management. I would highly recommend to all fundraising professionals.


Glenda M.

Not so great anymore

It was a good place to house your data, but to retrieve things took hours. Reports were a nightmare. It took hours to create what I can create with Bloomerang in 2 minutes. Then you'd create this queried report and you weren't ever confident that what you created was even right. It was very frustrating and caused a lot of issues down the road.


Karen S.

RENXT helps our office to be the best it can be.

We receive immediate information that we can act on. Yes, you need to put the time in to learn how to use it. I think that what people need to understand is that the way they save data impacts their outcomes with the product. They need to work with it instead of expecting it tho exactly fit the needs of their organization.


Jeffery C.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Powerful CRM that will meet your needs!

Used Daily for 2+ years
Reviewed on 2019/12/17
Review Source: Capterra

Pros

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history.

I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.).

With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.

Cons

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Barbara P.
Industry: Education Management
Company size: 11-50 Employees

very versitile

Used Daily for 6-12 months
Reviewed on 2020/03/03
Review Source: Capterra

We have been able to move towards a more technology based fundraising using the justgiving portion of blackbaud for our jog-a-thon. Students created their own page and shared it for donations. This made tracking and acknowledging donations much more efficient.

Pros

We use etapestry and justgiving and have found it to be very useful. We have been able to easily link fundraising campaigns, event registration and forms to our website and then track information.

Cons

Extracting information can be somewhat challenging - once you learn their programing and how to create a query it becomes easier. They do provide a very large training database and a chat room for help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jacob K.
Industry: Fund-Raising
Company size: 2-10 Employees

Blackbaud Review

Used Daily for 1+ year
Reviewed on 2020/09/26
Review Source: Capterra

Overall Blackbaud is a great software program for donor management. I would highly recommend to all fundraising professionals.

Pros

It's a great way to track analytics for fundraising activities, gifts received and manage donor portfolio.

Cons

This software does work well with an android phone and there is no app which makes it less user friendly.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Glenda M.
Industry: Nonprofit Organization Management
Company size: 1 001-5 000 Employees

Not so great anymore

Used Daily for 2+ years
Reviewed on 2019/11/27
Review Source: Capterra

It was a good place to house your data, but to retrieve things took hours. Reports were a nightmare. It took hours to create what I can create with Bloomerang in 2 minutes. Then you'd create this queried report and you weren't ever confident that what you created was even right. It was very frustrating and caused a lot of issues down the road.

Pros

I liked that it used to be thes best compared to competitors, but the increase in other software has changed that.

Cons

The functionality was awful. Their new cloud software has drastically improved, but there are so many other products available for 15% of the price that Blackbaud offers. We were quoted $30,000 for a database of 5,000 constituents and found the same product that was better catered to cultivation for $4,500 a year. Their customer service was HORRIBLE. I could send a request and was lucky if I ever got a response. I couldn't even cancel our service when it was time to renew, because no one responded. I spoke to four different people and they tried to tell me I couldn't cancel, because I didn't formally cancel. I did, they just didn't have their stuff together enough to find it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Karen S.
Industry: Philanthropy
Company size: 201-500 Employees

RENXT helps our office to be the best it can be.

Used Daily for 2+ years
Reviewed on 2019/12/17
Review Source: Capterra

We receive immediate information that we can act on. Yes, you need to put the time in to learn how to use it. I think that what people need to understand is that the way they save data impacts their outcomes with the product. They need to work with it instead of expecting it tho exactly fit the needs of their organization.

Pros

I've been using Raiser's Edge for 15 years. My current office purchased the NXT web view in 2015. This product helps our office achieve our fundraising goals in many ways. I like that when we purchased the NXT web view we still kept the database view. Now we have the best of both worlds. Most of our office now works exclusively in the web view and with it, they can now get immediate information by themselves that assists them in their work. The new features of the web view have greatly enhanced how we do business.

Cons

I really like this product and I have a hard time coming up with anything negative to say about it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,5/10
Based on 17 user ratings
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Blackbaud Fundraising Pricing

Blackbaud Fundraising Pricing

Starting from
US$119,00/month
Free Trial
Subscription
Value for money

Pricing scales on level of functionality needed, and number of constituents in the database.

Contact Blackbaud for pricing information.

Pricing scales on level of functionality needed, and number of constituents in the database.

Contact Blackbaud for pricing information.

Value for Money
4,2/5
Based on 17 user ratings
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Blackbaud Fundraising Features

Blackbaud Fundraising Features

API
Access Control
Activity Dashboard
Attendance Management
Automatic Notifications
Campaign Management
Communication Management
Contact Database
Contact Management
Credit Card Processing
Custom Fields
Customizable Branding
Customizable Reporting
Data Import/Export
Electronic Payments
Event Management
Registration Management
Reporting & Statistics
Third Party Integration
Volunteer Management
Features
4,2/5
Based on 17 user ratings
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Categories

Additional information for Blackbaud Fundraising

Additional information for Blackbaud Fundraising

Key features of Blackbaud Fundraising

  • Auction Management
  • Campaign Management
  • Contact Management
  • Dashboard
  • Email Marketing
  • Event Management
  • Social Media Integration
  • Volunteer Management

Benefits

• Manage fundraising and payment actions and track donor information all in one purpose-built solution.

• Access fundraising information anytime, anywhere via any internet-enabled device.

• Communication tools, dashboards and workflows serve to connect teams and give them quick access to important information.

• Analytics and reporting tools give users actionable insight into business performance, as well as donor finances, demographics, behaviors, and more.

• Blackbaud Fundraising offers a scalable solution to help businesses of any size.

Blackbaud Fundraising FAQs

Blackbaud Fundraising FAQs

Below are some frequently asked questions for Blackbaud Fundraising.

Q. What type of pricing plans does Blackbaud Fundraising offer?

Blackbaud Fundraising offers the following pricing plans:

Starting from: US$119,00/month

Pricing model: Subscription

Free Trial: Available

Pricing scales on level of functionality needed, and number of constituents in the database. Contact Blackbaud for pricing information.

Q. What are the main features of Blackbaud Fundraising?

Blackbaud Fundraising offers the following features:

  • Auction Management
  • Campaign Management
  • Contact Management
  • Dashboard
  • Email Marketing
  • Event Management
  • Social Media Integration
  • Volunteer Management

Q. Who are the typical users of Blackbaud Fundraising?

Blackbaud Fundraising has the following typical customers:

Non Profit

Q. What languages does Blackbaud Fundraising support?

Blackbaud Fundraising supports the following languages:

English

Q. What type of pricing plans does Blackbaud Fundraising offer?

Blackbaud Fundraising has the following pricing plans:

Subscription

Q. Does Blackbaud Fundraising support mobile devices?

Blackbaud Fundraising supports the following devices:

Android, iPhone

Q. What other apps does Blackbaud Fundraising integrate with?

Blackbaud Fundraising integrates with the following applications:

contactSPACE, iDonate

Q. What level of support does Blackbaud Fundraising offer?

Blackbaud Fundraising offers the following support options:

Phone Support, Online Support, Forum, Knowledge Base, FAQs, Video Tutorials