Blackbaud Fundraising

Fundraising and relationship management for nonprofits.

About Blackbaud Fundraising

Blackbaud Fundraising is a fundraising management solution designed to help organizations streamline their fundraising operations and reach new supporters, as well as retain existing donors all from a single platform with communication tools, dashboards, and workflows. Blackbaud Fundraising manages all fundraising and payment actions and tracks all donor information in one purpose-built solution, serving to unite disparate processes, communications and CRM data.

Analytics help give users actionable insight into fundraising campaign performance, as well as the financial, demographic, behavioral and lifestyle characteristics of their supporters. Reporting tools also enable users to measure and understand business performance. Centralized communication tools, dashboards and workflows serve to enhance the user-workflow, helping to connect team members and give them quick access to important information. Blackbaud offers a number of solutions to support fundraising operations, including Blackbaud eTapestry, Blackbaud Raiser's Edge NXT, Blackbaud Luminate CRM, and Blackbaud CRM.

Pricing starting from:

US$119,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Blackbaud Fundraising

Key benefits of Blackbaud Fundraising

• Manage fundraising and payment actions and track donor information all in one purpose-built solution.

• Access fundraising information anytime, anywhere via any internet-enabled device.

• Communication tools, dashboards and workflows serve to connect teams and give them quick access to important information.

• Analytics and reporting tools give users actionable insight into business performance, as well as donor finances, demographics, behaviors, and more.

• Blackbaud Fundraising offers a scalable solution to help businesses of any size.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

US$119,00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Blackbaud Fundraising

Images

Blackbaud Fundraising Software - Check fundraising activity, including calendars and campaign performance, from a central dashboard
Blackbaud Fundraising Software - Reporting tools enable users to track key fundraising metrics
Blackbaud Fundraising Software - Manage fundraising actions from one place
Blackbaud Fundraising Software - Search, measure and filter fundraising data
Blackbaud Fundraising Software - Filter and export fundraising data
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Blackbaud Fundraising video
Blackbaud Fundraising Software - Check fundraising activity, including calendars and campaign performance, from a central dashboard Blackbaud Fundraising Software - Reporting tools enable users to track key fundraising metrics Blackbaud Fundraising Software - Manage fundraising actions from one place Blackbaud Fundraising Software - Search, measure and filter fundraising data Blackbaud Fundraising Software - Filter and export fundraising data

Features

Total features of Blackbaud Fundraising: 46

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Alumni Management
  • Attendance Management
  • Auction Management
  • CRM
  • Campaign Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contribution Tracking
  • Customizable Branding
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Management
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Online Forms
  • Online Giving
  • Payment Processing
  • Pledge Management
  • Receipt Management
  • Recurring Giving
  • Reminders
  • Reporting & Statistics
  • Social Media Integration
  • Third Party Integrations
  • Volunteer Management
  • Workflow Management

Alternatives

CharityEngine

4,1
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CharityEngine all-in-one CRM is designed to grow & scale Nonprofits of all sizes. Get the best-in-breed tech, integratio...

DonorPerfect

4,5
#2 Alternative to Blackbaud Fundraising
No matter the size or sector, thousands of nonprofits use DonorPerfect to optimize their fundraising and track donation...

EveryAction

4,6
#3 Alternative to Blackbaud Fundraising
EveryAction is a unified CRM for nonprofits including tools to manage donation websites, email, fundraising, and...

ToucanTech

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#4 Alternative to Blackbaud Fundraising
ToucanTech is an all-in-one database, website & comms system designed for fundraisers & community managers. Choose a...

Reviews

Overall rating

4,2 /5
(17)
Value for Money
4,2/5
Features
4,2/5
Ease of Use
3,6/5
Customer Support
4,2/5

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Showing 5 reviews of 17
Jeffery C.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Powerful CRM that will meet your needs!

Reviewed on 2019/12/17

Pros

This is a powerful CRM service/software. We've expanded our utilization over the years, but I still know there are areas we don't even scratch the surface of when it comes to compiling information on donors and potential donors. A few years ago we made the leap to RE:NXT, placing our data in the cloud -- it's wonderful to be able to access data from wherever I am, whether I need a phone number or address, or some data on donation history.

I've been a Raiser's Edge user for 20+ years, and I have to say I can't imagine keeping track of our donors without it. From historical data to personal notations, you can keep so much info here (even uploading photos, documents, etc.).

With RE:NXT we have integration between the CRM and our web site donation forms. They're easy to build and drop in to the coding for the site.

Cons

We've felt that there are a couple of things in the EVENTS module that we wish worked better for us/our organization, but that's a small hiccup when it comes to the functionality and quality of BB fundraising.

Barbara P.
Overall rating
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

very versitile

Reviewed on 2020/03/03

We have been able to move towards a more technology based fundraising using the justgiving portion...

We have been able to move towards a more technology based fundraising using the justgiving portion of blackbaud for our jog-a-thon. Students created their own page and shared it for donations. This made tracking and acknowledging donations much more efficient.

Pros

We use etapestry and justgiving and have found it to be very useful. We have been able to easily link fundraising campaigns, event registration and forms to our website and then track information.

Cons

Extracting information can be somewhat challenging - once you learn their programing and how to create a query it becomes easier. They do provide a very large training database and a chat room for help.

Jeremy V.
Overall rating
  • Industry: Mental Health Care
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Great for large donor databases

Reviewed on 2021/03/19

Not all of our staff work together closely so this database allows us to access the information...

Not all of our staff work together closely so this database allows us to access the information that others have entered about a donor or constituent.

Pros

This database helps all of our development staff to keep track of donor information, relationships and gifts. With thousands of donors it would be impossible without this database.

Cons

The overwhelming amount of functions and details that can be put into running reports and entering information means that there is a big learning curve for this software.

Karen S.
Overall rating
  • Industry: Philanthropy
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RENXT helps our office to be the best it can be.

Reviewed on 2019/12/17

We receive immediate information that we can act on. Yes, you need to put the time in to learn how...

We receive immediate information that we can act on. Yes, you need to put the time in to learn how to use it. I think that what people need to understand is that the way they save data impacts their outcomes with the product. They need to work with it instead of expecting it tho exactly fit the needs of their organization.

Pros

I've been using Raiser's Edge for 15 years. My current office purchased the NXT web view in 2015. This product helps our office achieve our fundraising goals in many ways. I like that when we purchased the NXT web view we still kept the database view. Now we have the best of both worlds. Most of our office now works exclusively in the web view and with it, they can now get immediate information by themselves that assists them in their work. The new features of the web view have greatly enhanced how we do business.

Cons

I really like this product and I have a hard time coming up with anything negative to say about it.

Phyllis S.
Overall rating
  • Industry: Higher Education
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Outstanding fundraising tool

Reviewed on 2019/11/20

Overall, Raiser's Edge is a helpful tool and provides the information which helps me do my job.

Overall, Raiser's Edge is a helpful tool and provides the information which helps me do my job.

Pros

The ease of use which makes training co-workers much quicker and more easily understandable. The various modules make database management more effective (specifically EVENTS).

Cons

My biggest complaint with Blackbaud is customer service. Prior to the new procedures, I was able to call and speak to a human being and explain my issue. Currently, I can only get a CSR via CHAT, and that is only if someone is available at that time. Even during times where someone is supposed to be available, I frequently receive a message to try again later. When I CAN get a chat session, I find the CSRs are not as knowledgeable as they should be. I also find the CSRs have a hard time comprehending exactly what I'm asking and usually give up and find another way to get the information. In addition, while the standard reports typically give me the information I need, there are some that are sorely lacking and we are presently not in a position to create new ones (time and resources limitations) so we will piece together numerous reports.

Showing 5 reviews of 17 Read all reviews

Blackbaud Fundraising FAQs

Below are some frequently asked questions for Blackbaud Fundraising.

Blackbaud Fundraising offers the following pricing plans:

  • Starting from: US$119,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Pricing scales on level of functionality needed, and number of constituents in the database. Contact Blackbaud for pricing information.

Blackbaud Fundraising has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Blackbaud Fundraising supports the following languages:

English

Blackbaud Fundraising supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Blackbaud Fundraising has

Blackbaud Fundraising offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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