Polonious

Cloud-based case management solution for investigation teams

4,5 /5 (2 reviews) Write a Review!

Polonious Overview

What is Polonious?

Polonious is a case management solution designed for investigation teams that helps with process management, productivity, automation, and analytics. The platform enables users to integrate and connect with accounting, analytics and claims, enabling them to derive investigation insights.

Primary features of Polonious include workload management, custom processes, reporting, dynamic dashboards, case reports, real-time data, vendor management, automatic allocation, location filtering, rotational allocation, master templates, and more. The solution comes with Solutions, Actions, and Metrics (SAM) methodology that helps businesses become more process-centric with the management of timelines, resources, budgets and priorities. Plus, the platform features supplier and panel management that helps users monitor progress and investigation quality.

The platform enables users to create file formats from a data repository in any form of XML, JSON, CSV or plain text. Polonious exports invoice formats that are compatible with third-party accounting applications such as Quicken, MYOB, QuickBooks, Xero, and more.

Polonious Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Polonious for pricing details.


Polonious Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Quick updates in timeline with real-time data related to progress and dates
Heat maps enabling users to view reports in a custom layout
Person search displaying address in grid view
Polonious video Polonious screenshot: Quick updates in timeline with real-time data related to progress and dates Polonious screenshot: Heat maps enabling users to view reports in a custom layout Polonious screenshot: Person search displaying address in grid view

Polonious Reviews

Polonious Reviews

Overall rating
4,5
/
5
Excellent
1

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
4,5
Features
5
Ease of Use
4,5
Customer Support
4,5
100% recommended this app
Scott W.

A testimonial for Polonious

I am a senior level manager in a nationwide investigations company and have been the designated point person/program manager during rollout and implementation of the web-based application Polonious. As most firms, all of our employees/investigators are spread out across the nation. In order to operate efficiently and in accordance with today’s security requirements, we made the move to Polonious at the beginning of 2019 and are 7 months into use. We found that the implementation/transition into operation was efficient and smooth. Our staff took to it like second nature because for the most part, how you would think a certain function operates is, indeed, the way that it operates. It is very user friendly and was easy to manipulate and tailor to our company’s needs. Our investigators learned and began operating in it without very little training or in-service. We are just now beginning to realize the potential that the software has and have begun realizing direct benefits, such as real-time operation. We are no longer bound to the need for large office space with mounds of space for paperwork and reports and video storage and it has allowed us to cut our brick and mortar overhead tremendously. Everything we do from intake to invoicing, financial reporting and beyond is now all housed in one place that easily accessed by our managers and field personnel alike. We are now able to on-board new personnel and have them set up with caseloads that they access immediately, allowing us


Chad C.

Good Investigations Software Case Managment

I have used several different case management programs. I would say Pims falls in the middle of the pack.


Scott W.
Industry: Law Enforcement
Company size: 51-200 Employees

A testimonial for Polonious

Used Daily for 6-12 months
Reviewed on 2019/08/07
Review Source: Capterra

I am a senior level manager in a nationwide investigations company and have been the designated point person/program manager during rollout and implementation of the web-based application Polonious. As most firms, all of our employees/investigators are spread out across the nation. In order to operate efficiently and in accordance with today’s security requirements, we made the move to Polonious at the beginning of 2019 and are 7 months into use. We found that the implementation/transition into operation was efficient and smooth. Our staff took to it like second nature because for the most part, how you would think a certain function operates is, indeed, the way that it operates. It is very user friendly and was easy to manipulate and tailor to our company’s needs. Our investigators learned and began operating in it without very little training or in-service. We are just now beginning to realize the potential that the software has and have begun realizing direct benefits, such as real-time operation. We are no longer bound to the need for large office space with mounds of space for paperwork and reports and video storage and it has allowed us to cut our brick and mortar overhead tremendously. Everything we do from intake to invoicing, financial reporting and beyond is now all housed in one place that easily accessed by our managers and field personnel alike. We are now able to on-board new personnel and have them set up with caseloads that they access immediately, allowing us

Pros

The software is functional and intuitive

Cons

There is nothing about this software we don't like

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chad C.
Industry: Security & Investigations
Company size: 11-50 Employees

Good Investigations Software Case Managment

Used Daily for 2+ years
Reviewed on 2018/11/28
Review Source: Capterra

I have used several different case management programs. I would say Pims falls in the middle of the pack.

Pros

The program is easy to navigate and has a fluid response. Everything is easy to find and cases are easy to setup.

Cons

I do find some cases disappear for some reason when they are no complete.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9/10
Based on 2 user ratings
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Polonious Pricing

Polonious Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Polonious for pricing details.

Contact Polonious for pricing details.

Value for Money
4,5/5
Based on 2 user ratings
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Polonious Features

Polonious Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
5/5
Based on 2 user ratings
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Categories

Additional information for Polonious

Additional information for Polonious

Key features of Polonious

  • Contact Management
  • Incident Management
  • Reporting & Statistics
  • Workflow Management

Benefits

• Polonious comes with a visual dashboard that lets users access status of investigations, actions due, overdue tasks, management review, priority, and complaints.

• Pre-designed workflows enable users to manage vendors through operational efficiency, costs, and document management.

• Polonious offers case reports, helping users with master templates to update data on every sheet, consistency in products, and error detection.

• The solution updates projects and case metrics, leveraging custom reporting and business intelligence functionality.

• The platform can manage business processes by configuration with staff KPIs, client SLAs, staff management, and business KPIs.

Polonious FAQs

Polonious FAQs

Below are some frequently asked questions for Polonious.

Q. What type of pricing plans does Polonious offer?

Polonious offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Polonious for pricing details.

Q. What are the main features of Polonious?

Polonious offers the following features:

  • Contact Management
  • Incident Management
  • Reporting & Statistics
  • Workflow Management

Q. Who are the typical users of Polonious?

Polonious has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Polonious support?

Polonious supports the following languages:

English

Q. What type of pricing plans does Polonious offer?

Polonious has the following pricing plans:

Subscription

Q. Does Polonious support mobile devices?

Polonious supports the following devices:

Android, iPhone, iPad

Q. What other apps does Polonious integrate with?

Polonious integrates with the following applications:

Guidewire, IBM Planning Analytics, MYOB Essentials, QuickBooks Online Advanced, Quicken, Xero

Q. What level of support does Polonious offer?

Polonious offers the following support options:

Phone Support, Online Support, Knowledge Base