--- description: Learn how Ooma Office can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ooma Office Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/1631/cloud-communication-platform/software) > [Ooma Office](/software/117183/ooma-office) # Ooma Office Canonical: https://www.getapp.za.com/software/117183/ooma-office Page: 1 / 11\ Next: [Next page](https://www.getapp.za.com/software/117183/ooma-office?page=2) > Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps. > > Verdict: Rated **4.4/5** by 248 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ooma Office • Ooma Office provides anonymous call rejection (ACR), allowing users to block all incoming calls which do not provide Caller ID information. • Administrators and receptionists can manage and transfer calls to multiple users through expansion modules, displaying whether the lines are free or busy. • Ooma Office comes with a call park solution, which enables users to park up to five simultaneous calls on hold for available representatives or extensions to answer them. • The ring groups module lets incoming phone calls ring extensions of several or all users within sales or customer service departments to reduce the number of unanswered calls. • Ooma Office enables users to incorporate their own greetings or on-hold music by uploading MP3 or WAV files. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 248 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ooma - **Location**: Sunnyvale, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$19,95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Ooma Office starts at $19.95 per month per user, including one toll-free number, no contracts. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - CRM - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Transfer - Caller ID - Chat/Messaging - Conferencing - Contact Management - Employee Directory - Fax Management ## Integrations (7 total) - HubSpot CRM - Jobber - Pipedrive - QuickBooks Free - Sugar CRM Connector - Zapier - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud Communication Platform](https://www.getapp.za.com/directory/1631/cloud-communication-platform/software) ## Related Categories - [Cloud Communication Platform](https://www.getapp.za.com/directory/1631/cloud-communication-platform/software) - [VoIP Software](https://www.getapp.za.com/directory/107/voip/software) - [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software) - [Business Phone Systems](https://www.getapp.za.com/directory/1099/business-phone-systems/software) - [Cloud PBX Software](https://www.getapp.za.com/directory/1101/cloud-pbx/software) ## Alternatives 1. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (893 reviews) 2. [800.com](https://www.getapp.za.com/software/2008915/800-com) — 4.7/5 (372 reviews) 3. [Nextiva](https://www.getapp.za.com/software/91289/nextiva) — 4.6/5 (931 reviews) 4. [RingEX](https://www.getapp.za.com/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) 5. [3CX](https://www.getapp.za.com/software/103409/3cx) — 4.4/5 (470 reviews) ## Reviews ### "Long time user" — 4.0/5 > **Edward** | *26 January 2024* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Appreciate that the platform is always adding new features and other requested functions > > **Cons**: Set up is a bit tricky in the beginning to be honest ----- ### "Glad we switched, but minor issues" — 4.0/5 > **Nathan** | *18 September 2024* | Real Estate | Recommendation rating: 7.0/10 > > **Pros**: It’s about half price of our prior provider. And, it is very intuitive to set up those who know how to operate technology. > > **Cons**: For some reason, we don’t get an alert notification on the phone itself when there’s A voicemail. We’ve had several glitches with the phones eg. Call Park that we had to contact customer support for. Customer support was very helpful. Most of the issues have been resolved. They required a firmware update. Hopefully we can get the rest of the minor issues resolved soon. > > Their sales team was very persistent and informative. Set up was simple once we got around to doing it. However, we have had to contact customer support, several times due to device issues. Good news is that their customer support is very responsive. But there are still a few minor issues have not been resolved. ----- ### "Beware of this service if your business depends on it" — 1.0/5 > **Brad** | *27 March 2025* | Utilities | Recommendation rating: 0.0/10 > > **Pros**: The features were exactly what we needed when we signed up. > > **Cons**: The service and support have severely suffered in the last few months. Calls will stop working during business hours and you cannot reach anyone with support > > We are currently looking for another provider as the quality of service is no longer acceptable. ----- ### "Best phone system for your business" — 5.0/5 > **Maisie** | *18 January 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy usuage and the efficency of their customer service is next to none. Customer service is very dedicated. They answer the phone on 2nd or 3rd ring, curteous and happy to talk to you, stick with you until issues are resolved and follow up to make sure you are satisfied. They are simply amazing > > **Cons**: Nothing- may be make the handset a little smaller. > > Ooma Office has been exceptional. I have had nothing but great reviews for them ----- ### "Music On Hold Matters" — 5.0/5 > **Keith** | *13 October 2024* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Answer the call in the office or on the APP, same great quality. Never miss a call. > > **Cons**: The basic service "pro" service have vastly different features. A mid range upgrade from basic would be a useful for a company that isn't yet a "pro" level. > > We operate 2 companies from the same location with Ooma we have a second / separate "receptionist" for the two companies. Gives us a professional first impression for every caller. People comment on the choice of music on hold. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.za.com/software/117183/ooma-office?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/117183/ooma-office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data