--- description: Learn how Ooma Office can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ooma Office Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Cloud Communication Platform](/directory/1631/cloud-communication-platform/software) > [Ooma Office](/software/117183/ooma-office) # Ooma Office Canonical: https://www.getapp.za.com/software/117183/ooma-office Page: 1 / 11\ Next: [Next page](https://www.getapp.za.com/software/117183/ooma-office?page=2) > Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps. > > Verdict: Rated **4.4/5** by 248 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ooma Office • Ooma Office provides anonymous call rejection (ACR), allowing users to block all incoming calls which do not provide Caller ID information. • Administrators and receptionists can manage and transfer calls to multiple users through expansion modules, displaying whether the lines are free or busy. • Ooma Office comes with a call park solution, which enables users to park up to five simultaneous calls on hold for available representatives or extensions to answer them. • The ring groups module lets incoming phone calls ring extensions of several or all users within sales or customer service departments to reduce the number of unanswered calls. • Ooma Office enables users to incorporate their own greetings or on-hold music by uploading MP3 or WAV files. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 248 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ooma - **Location**: Sunnyvale, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$19,95 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Ooma Office starts at $19.95 per month per user, including one toll-free number, no contracts. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Alerts/Notifications - Automated Attendant - Automatic Call Distribution - CRM - Call Center Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Call Transfer - Caller ID - Chat/Messaging - Conferencing - Contact Management - Employee Directory - Fax Management ## Integrations (8 total) - HubSpot CRM - Intuit QuickBooks - Jobber - Pipedrive - Sugar CRM Connector - Zapier - Zendesk AI - Zoho CRM ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Cloud Communication Platform](https://www.getapp.za.com/directory/1631/cloud-communication-platform/software) ## Related Categories - [Cloud Communication Platform](https://www.getapp.za.com/directory/1631/cloud-communication-platform/software) - [VoIP Software](https://www.getapp.za.com/directory/107/voip/software) - [Telephony Software](https://www.getapp.za.com/directory/294/telephony/software) - [Business Phone Systems](https://www.getapp.za.com/directory/1099/business-phone-systems/software) - [Cloud PBX Software](https://www.getapp.za.com/directory/1101/cloud-pbx/software) ## Alternatives 1. [Ringover](https://www.getapp.za.com/software/117547/ringover) — 4.7/5 (888 reviews) 2. [800.com](https://www.getapp.za.com/software/2008915/800-com) — 4.7/5 (364 reviews) 3. [Nextiva](https://www.getapp.za.com/software/91289/nextiva) — 4.6/5 (919 reviews) 4. [RingEX](https://www.getapp.za.com/software/105173/ringcentral-mvp) — 4.2/5 (1206 reviews) 5. [3CX](https://www.getapp.za.com/software/103409/3cx) — 4.4/5 (468 reviews) ## Reviews ### "One of the BEST Phone systems I ever used in \> 40 years in the business" — 5.0/5 > **Daniel J** | *18 January 2024* | Financial Services | Recommendation rating: 9.0/10 > > **Pros**: The easy of use. Fast setup. Customer service is the BEST. Very professional and knowledgeable. > > **Cons**: Sometime calls come in and we dont see them. > > Outstanding and GREAT service. Overall highly recommend to others. ----- ### "Simple to use, simple to set up and great voice value." — 5.0/5 > **Joel** | *30 January 2024* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: We had a property where the phone system has failed completed. Spun up OOMA office with phone numbers and set up Remote Call Forward on the lines coming. Property back in business within 45 minutes which included any tweaks. We ordered phones after we got it all set up. > > **Cons**: If using the wifi on the phones, it is best to have a network jack that has access to the internet to get started with firmware downloads, etc. We have some challenges getting that part set up and had to get on the phone with support and they were helpful for us. > > Ooma is a great solution, and budget friendly. You can emulate most features that other UCaaS providers provide. If you need contact center functionality, this would be their enterprise product depending on what you need to do with it. Multi - Site set ups are also a breeze. ----- ### "High expectations and poor results" — 2.0/5 > **Keith** | *18 January 2024* | Nonprofit Organization Management | Recommendation rating: 1.0/10 > > **Pros**: When using in the office with their IP phone, the call quality and reliability are good. Fair price for features offered. > > **Cons**: Ongoing issues with access and notification on my mobile phone. Months of efforts with their customer service team have failed to fix a bug they have working with Google Contacts. > > Disappointing. As a long-time, happy Ooma home user, I expected better. ----- ### "Great Choice for small Business and Reliable." — 5.0/5 > **David** | *31 January 2024* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Have had many years and have only seen one outage in 5+ Years We have been using it. The outage was fixed in less than an hour so did not impact us much. Very helpful staff and a great price for business looking for a easy to use system with all the features. > > **Cons**: Locked out of phone settings so if you are looking for changing phone wallpaper there is no option to do this on the phones. > > Call quality is great and the system is easy to use. Have a lot of included options in the system and you can have both an ATA and desk phone on the same ext. ----- ### "Saved us money and gave us more features than old POTS lines." — 5.0/5 > **Wayne** | *18 January 2024* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Cut our phone expense down to about 1/5 what it used to be. Ability to take our phone and work from other locations when needed. Ability to use our cell phones thru the mobile app and have it appear as if we are in the office. > > **Cons**: Texting ability was included initially but now appears to be lost and only included with their Pro plan. > > Extremely satisfied with the service, features, and price. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.za.com/software/117183/ooma-office?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/117183/ooma-office) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data