Ooma Office
About Ooma Office
Ooma Office is a simple to use, cloud-based voice + video solution. With a platform designed to enable your team to advance collaboration and productivity, Ooma Office gives you the ultimate flexibility to work from anywhere with video meetings, desktop, and mobile apps.
Using Ooma Office’s mobile app, businesses can benefit from their employees being able to manage business calls from their smart phone. The virtual receptionist capabilities within Ooma Office automates how incoming calls are routed and managed.
Key benefits of Ooma Office
• Ooma Office provides anonymous call rejection (ACR), allowing users to block all incoming calls which do not provide Caller ID information.
• Administrators and receptionists can manage and transfer calls to multiple users through expansion modules, displaying whether the lines are free or busy.
• Ooma Office comes with a call park solution, which enables users to park up to five simultaneous calls on hold for available representatives or extensions to answer them.
• The ring groups module lets incoming phone calls ring extensions of several or all users within sales or customer service departments to reduce the number of unanswered calls.
• Ooma Office enables users to incorporate their own greetings or on-hold music by uploading MP3 or WAV files.
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Reviews
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- Industry: Apparel & Fashion
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Long time user
Reviewed on 2024/01/26
Pros
Appreciate that the platform is always adding new features and other requested functions
Cons
Set up is a bit tricky in the beginning to be honest
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ooma is the shizz!
Reviewed on 2024/01/18
I am completely 100% satisfied. There's no question I made the right choice.
I am completely 100% satisfied. There's no question I made the right choice.
Pros
I originally sought a solution to replace AT&T. Ooma has addressed every single one of my issues - cost, reliability, and customer support are second to none.
Cons
I can't think a single thing. I love everything about this company.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
An underwhelming VOIP service that started off very promising.
Reviewed on 2024/11/15
Paying bills, adding lines were easy but the product overpromised and underdelivered.
Paying bills, adding lines were easy but the product overpromised and underdelivered.
Pros
Ooma did let us consolidate phone service among different sites in one easy to manage dashboard.
Cons
The VOIP phone service was extremely glitchy, leaving clients unable to reach our team to manage their schedules on more than several occasions over the time period in which we used the product. Very frustrating.
- Industry: Staffing & Recruiting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy Setup, Inexpensive
Reviewed on 2024/01/26
Pros
The initial setup was easy. The cost for the system was inexpesive, and the monthly service fee is low.
Cons
Nothing. Everything went smoothly and as expected.
Reasons for Choosing Ooma Office
Equipment and service fees were vey high, customer service was a hassle.Switched From
AT&T Workforce ManagerReasons for Switching to Ooma Office
Simple to choose equipment and plans, price was good for the features we wanted.- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ooma is my choice
Reviewed on 2024/01/23
Excellent and would highly recommend them to other businesses
Excellent and would highly recommend them to other businesses
Pros
Not having to use AT & T at all and easy to use
Cons
Nothing other than not being able to see what number calls in when I transfer to a mobile number.
Ooma Office FAQs
Below are some frequently asked questions for Ooma Office.Q. What type of pricing plans does Ooma Office offer?
Ooma Office offers the following pricing plans:
- Starting from: US$19.95/month
- Pricing model: Subscription
- Free Trial: Available
Ooma Office costs $19.95 per month per user, including one toll-free number.
Q. Who are the typical users of Ooma Office?
Ooma Office has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Ooma Office support?
Ooma Office supports the following languages:
English
Q. Does Ooma Office support mobile devices?
Ooma Office supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Ooma Office integrate with?
We do not have any information about what integrations Ooma Office has
Q. What level of support does Ooma Office offer?
Ooma Office offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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VoIP Software
