About Landbot.io

Landbot.io is a cloud-based solution that helps small to medium businesses create conversational websites, landing pages, surveys and lead generation chat-bots to engage with customers, facilitating an improved user interface experience and conversion rates. The conversational user interface (UI)-based platform allows users to create lead generation forms and send information directly to businesses' customer relationship management systems for further processing. Landbot.io also comes with an inbuilt editor which helps improve engagement with potential customers, keep scores on leads, and personalize communication as per visitor choices.

Key features of Landbot.io include codeless development, onscreen chats, pre-configured bots, conversation analytics, data tracking and optimization. The platform allows businesses to create conversational chatbots in different formats such as pop-ups, widgets, live chat, and more for landing pages, WhatsApp, or business applications. Landbot.io comes with an application programming interface (API) as well as a customization tool for brands to modify the software as per their requirements. Landbot.io supports integration with several third-party applications such as Mailchimp, Stripe, Google Sheets, Zapier, Slack, and Salesforce.

Key benefits of Landbot.io

• Landbot.io allows businesses to use the dashboard to analyze and export all details of interactions between chat-bots and prospects.

• Businesses can add a click-to-call/email/WhatsApp action to a message for visitors to directly interact with representatives.

• Landbot.io enables clients to configure SEO for social media sharing and add third-party application tracking codes such as Google Analytics IDs.

• The platform comes with an API which lets developers integrate business tools with the system and manage bot conversations directly from the Helpdesk.

• Provides tools to analyze conversions based on block-by-block and drop-off ratios, denoting how many visitors reached a certain block and left the flow at a specific point.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Create conversational websites and lead generation chatbots to engage with customers
Configure SEO for social media sharing and add third-party application tracking codes such as Google Analytics IDs
Capture all lead details and analyze interactions between chat-bots and prospects
View 4 more
Landbot.io video
Landbot.io screenshot: Create conversational websites and lead generation chatbots to engage with customers Landbot.io screenshot: Configure SEO for social media sharing and add third-party application tracking codes such as Google Analytics IDs Landbot.io screenshot: Capture all lead details and analyze interactions between chat-bots and prospects

Features

Total features of Landbot.io: 35

  • A/B Testing
  • API
  • Applicant Tracking
  • Appointment Management
  • Assignment Management
  • Automatic Notifications
  • Callback Scheduling
  • Chat
  • Conversion Tracking
  • Customer Database
  • Customer Service Analytics
  • Customizable Branding
  • Customizable Categories
  • Design Management
  • Email Integration
  • Email Notifications
  • Engagement Analytics
  • Feedback Collection
  • Feedback Management
  • File Management
  • Multi-Language
  • Progress Tracking
  • ROI Analytics
  • Real Time Analytics
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Rich Text Editor
  • SEO Management
  • Self Service Portal
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Trend Analysis
  • Usage Tracking

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Reviews

Overall rating

4,5 /5
(49)
Value for Money
4,1/5
Features
4,1/5
Ease of Use
4,5/5
Customer Support
4,3/5

Already have Landbot.io?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 49
Geoffrey G.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

The best chatbot!

Reviewed on 2019/05/17

I really like chatbot and the best thing is that you can create your bot in different ways...

I really like chatbot and the best thing is that you can create your bot in different ways according to your needs, but I really do not understand is why I have to pay to use fb msn sync with landbot? or what about an app for android?

Pros

What I like about chatbot is the interface, very easy to use, firendly, it has sense and it is intuitive. Very good for new brands and companies with needs on online customer service. I definitely recommend go to try the free version and not stay in the landbot.io homepage.

Cons

The only thing i really don't like is: chatbot is only availabe on english, I can not recommend chatbot to some of my clients because they don not speaks english at all.

Joseph B.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Dynamic lead flow and capture

Reviewed on 2019/08/15

My experience with Landbot has been very very smooth. Setup, styling, and integrating have all been...

My experience with Landbot has been very very smooth. Setup, styling, and integrating have all been top-notch. On par with any other system i've worked with.

Pros

I love the flexibility in design, integration, and conditional branching available with Landbot. We often work with fairly complex interdependent systems and Landbot has been able to fit right in like a missing puzzle piece.

Cons

Cost per seat can grow unreasonably; I would like to see a business account available so that this restriction is removed. As it is we are simply unable to offer this feature with the number clients we have currently using Landbot. It feels a little stifling only being able to offer this as a lead flow system without live takeover due to ballooning costs when managing several clients with large sales teams.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

BAD Customer Service

Reviewed on 2019/08/27

Pros

software is easy to use, however, it takes longer and longer to load the more you add content to it

Cons

Landbot is charging me a monthly fee without my permission. I have contacted them several times, they say they cannot end my subscription without me doing that. However, I tried many many times following their guidelines, I end up at the main page without no confirmation or info if my account was deleted or not. I'm very desperate and afraid they charge me another fee. They waited for an answer for 1 month. It is a very bad service they provide. I am very desperate.

Filip N.
Overall rating
  • Industry: E-Learning
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Best chat-bot creation software

Reviewed on 2019/05/18

Landbot is a great and easy to use chat-bot creator for beginners and also offers all the features...

Landbot is a great and easy to use chat-bot creator for beginners and also offers all the features a pro might need

Pros

I strongly believe that the team at landbot.io is doing a great job, the software is easy to use, all our team members are capable of using it, and the best part is they offer all those power-ups and integrations

Cons

We used it to create really complicated bots, with a lot of conditional logic and at a certain point, it takes longer for the chat-bot to save. But the user sees no difference, so I guess the software is great also for highly complicated bots

Gary S.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy To Use Chat Bot Builder For Marketers

Reviewed on 2018/11/21

Great chatbot tool, using it on several websites. Just be sure you have a clear plan on how you...

Great chatbot tool, using it on several websites. Just be sure you have a clear plan on how you will use it before you start building your chatbot.

Pros

If you are a marketer and not a developer, you may find chat bot building difficult. Landbot has a super easy to use UI that makes building chatbots easy and intuitive. They also have lots of templates to help get you started faster. I like the ability to desingn and brand each chat bot individually so I can use chat bots on different websites.

Cons

Not specific to this software but chatbots in general, it needs a lot of time and planning to create a chatbot that is customer friendly enough to not annoy your visitors. You need to be able to map out the conversations and responses in advanced to make sure customers do not hit any deadends.

Response from Landbot

Hey Gary!

Many thanks for leaving us a review here.

We do try to make it as easy as we can for you all to be able to build up your own chatbots based on your business needs and eventually we'll make it even easier for sure.

Glad to hear you enjoy using it for a number of different website.

Thanks again for your review!

The Landbot Team

Showing 5 reviews of 49 Read all reviews

Landbot.io FAQs

Below are some frequently asked questions for Landbot.io.

Landbot.io offers the following pricing plans:

  • Starting from: €30,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

The product is available on free, monthly and annual subscriptions with access to features as per selected business plans. Pricing starts at €30/month or €252/year. Plan Sandbox: Free Plan Starter: €30/month or €252/year Plan Professional: €100/month or €840/year Plan Business: €500/month or €4200/year

Landbot.io offers the following features:

  • Appointment Management
  • Assignment Management
  • Customer Database
  • Customizable Branding
  • Email Integration
  • Feedback Collection
  • Feedback Management
  • Multi-Language
  • Self Service Portal
  • Survey Management
  • Surveys & Feedback
  • Third Party Integration
  • Trend Analysis

Landbot.io has the following typical customers:

Small Business, Mid Size Business

Landbot.io supports the following languages:

English

We do not have any information about what devices Landbot.io supports

Landbot.io integrates with the following applications:

ChatBot, Google Analytics, Salesforce App Cloud, Slack, Stripe, Zapier

Landbot.io offers the following support options:

Phone Support, Online Support, FAQs, Forum, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Landbot.io.