MaintainX
About MaintainX
MaintainX is a leading maintenance and asset management platform built for industrial and frontline teams. It helps organizations streamline operations, enhance asset management, and empower frontline workers while delivering insights that drive efficiency and improve the bottom line.
MaintainX centralizes data from multiple sources—such as IoT sensors, maintenance records, and other systems like SAP—through seamless integrations, ensuring consistent data for smarter decisions, accurate insights, and AI-powered optimizations.
As a mobile-first, IoT-enabled solution, MaintainX supports maintenance, reliability, and operations teams. Trusted by over 9,000 companies worldwide, the platform has powered 33 million work orders and tracked 4.5 million assets for over 650,000 workers.
Customers rely on MaintainX to reduce unplanned downtime, increase asset availability, ensure compliance, and keep workers safe—using an intuitive, scalable platform that’s easy to implement.
Key benefits of MaintainX
• A simple form builder enables users to create checklists, gauge readings, procedures, and more easily. Users can save and reuse forms as templates.
• Unlimited photos allow users to upload as many photos as they need to illustrate a problem. MaintainX also supports unlimited work orders, assets, locations, and messages.
• MaintainX runs natively on any device, giving users the flexibility to access and manage work orders via any desktop web, iOS, Android or iPad device.
• Commenting and in-app messaging tools support a collaborative workflow, helping all team members stay organized and informed.
• Automatic mobile or desktop status updates streamline communication between technicians, maintenance workers, and managers.
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Reviews
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- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best out there, and still getting better!
Reviewed on 2023/11/13
Love it! So far does everything we need it to in a great user friendly platform
Love it! So far does everything we need it to in a great user friendly platform
- Industry: Renewables & Environment
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 2024/11/12
MaintainX is a great platform and it is nice that it can be accessed anywhere you have internet...
MaintainX is a great platform and it is nice that it can be accessed anywhere you have internet access.
Pros
MaintainnX is an amazing product. The software is very easy to use and find what you are looking for. It is a one stop shop for all types of records from work orders, to assets, to parts tracking and stock numbers.
Cons
The importation and adding parts and assets should be a little easier
- Industry: Venture Capital & Private Equity
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Day to Day Operations
Reviewed on 2024/11/08
It has been pleasant, and it has improved the daily record keeping.
It has been pleasant, and it has improved the daily record keeping.
Pros
It is easy to implement. First time users can grasp concepts quickly in this program.
Cons
lack of dashboards that display information vs. having to using filters
- Industry: Industrial Automation
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MaintainX is great!
Reviewed on 2024/10/17
My company has been using MaintainX for about 1 year and being able to utilize the reporting aspect...
My company has been using MaintainX for about 1 year and being able to utilize the reporting aspect have been able to cut back on our reactive work by around 20%.
Pros
Customer Support is exceptional. The ease of navigation and very easy to operate the system. Very user friendly!
Cons
not able to easily customize access between different employees
Alternatives Considered
Asset EssentialsReasons for Choosing MaintainX
needed more functionality and to be able to see multiple locationsReasons for Switching to MaintainX
MaintainX seemed to operate smoother and fit our needs better- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MHABREMAINTAINXREVIEW
Reviewed on 2024/12/09
While we are relatively new to the software and still learning the full scope of its capabilities,...
While we are relatively new to the software and still learning the full scope of its capabilities, we are very impressed with the tools it offers which will definitely help improve the efficiency and effectiveness of our technical teams to complete their duties on a daily basis.
Pros
While the program is very extensive and covers a wide range of maintenance issues we require it is at the same time the interface is very easy for our technicians to learn making its integration into our maintenance department quick and easy. The sales team has also worked closely with us helping us choose the right package for our needs which we see growing as our familiarity with the software improves.
Cons
So far we have no complaints, we are still leaning the full scope of the program but are extremely happy at this point of its integration into our operations.
MaintainX FAQs
Below are some frequently asked questions for MaintainX.Q. What type of pricing plans does MaintainX offer?
MaintainX offers the following pricing plans:
- Starting from: US$21.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic: Basic plan is available free of cost Essential: $16/user/month (billed annually) Premium: $49/user/month (billed annually) Enterprise: Contact Us
Q. Who are the typical users of MaintainX?
MaintainX has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does MaintainX support?
MaintainX supports the following languages:
Chinese, Czech, Danish, Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Traditional Chinese, Turkish
Q. Does MaintainX support mobile devices?
MaintainX supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does MaintainX integrate with?
MaintainX integrates with the following applications:
Dynamics 365, FreshBooks, FuelCloud, Google Forms, Google Sheets, Jira, MachineMetrics, Microsoft Outlook, Microsoft Power BI, Motive, QuickBooks Online, Samsara, Slack, Titan GPS, Veem, Xero
Q. What level of support does MaintainX offer?
MaintainX offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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