About MaintainX

MaintainX is a mobile-first work order and procedure digitization software which helps factory frontline teams know exactly what they need to do and how to do it with centralized safety procedures, environmental checklists, tooling and gauge reporting, maintenance procedures, training checklists, and auditing/inspection workflows. MaintainX allows users to digitize paper procedures such as inspections, safety, checklists, etc, and receive real-time insights from the field. MaintainX is designed for facility, property, restaurant and manufacturing managers.

The platform provides quick and central access to information, enabling users to prioritize and organize work orders all in one place. MaintainX supports native iOS and Android apps, giving users the flexibility to complete work orders, manage assets and locations, and communicate with teams anytime, anywhere, via any mobile or tablet device. In-app messaging and work order commenting tools facilitate team collaboration, helping users stay organized and on track. MaintainX supports unlimited work orders, assets, and locations, as well as unlimited messages and photos. Users can build checklists, procedures and gauge readings with the MaintainX form builder.

Pricing starting from:

US$10,00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of MaintainX

• A simple form builder enables users to create checklists, gauge readings, procedures, and more easily. Users can save and reuse forms as templates.

• Unlimited photos allow users to upload as many photos as they need to illustrate a problem. MaintainX also supports unlimited work orders, assets, locations, and messages.

• MaintainX runs natively on any device, giving users the flexibility to access and manage work orders via any desktop web, iOS, Android or iPad device.

• Commenting and in-app messaging tools support a collaborative workflow, helping all team members stay organized and informed.

• Automatic mobile or desktop status updates streamline communication between technicians, maintenance workers, and managers.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, United Kingdom, Ireland, India, Japan, Mexico, New Zealand, United States, South Africa

Supported Languages

English, French, Spanish

Pricing starting from:

US$10,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

MaintainX Software - Real-Time Business Insights enable faster decision making
MaintainX Software - Work Order Management at your fingertips
MaintainX Software - Create digital forms for procedures, checklists and gauge readings
MaintainX Software - Managing your Parts and Inventory has never been easier
MaintainX Software - Manage IoT sensors and Meter Readings with MaintainX
MaintainX Software - Collaborate with frontline teams through comments and in-app messages
MaintainX Software - Manage inspections and track time with ease
MaintainX Software - Illustrate and communicate problems from the field with annotated photos
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MaintainX video
MaintainX Software - Real-Time Business Insights enable faster decision making MaintainX Software - Work Order Management at your fingertips MaintainX Software - Create digital forms for procedures, checklists and gauge readings MaintainX Software - Managing your Parts and Inventory has never been easier MaintainX Software - Manage IoT sensors and Meter Readings with MaintainX MaintainX Software - Collaborate with frontline teams through comments and in-app messages MaintainX Software - Manage inspections and track time with ease MaintainX Software - Illustrate and communicate problems from the field with annotated photos

Features

Total features of MaintainX: 144

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Commercial Properties
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Map Creation
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • No-Code
  • Offline Access
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process Change Tracking
  • Process/Workflow Automation
  • Productivity Analysis
  • Progress Tracking
  • Project Time Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Service History
  • Spatial Analysis
  • Status Tracking
  • Subcontractor Management
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Tire Management
  • To-Do List
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Management
  • Version Control
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

Alternatives

UpKeep

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eMaint CMMS

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eMaint helps maintenance teams improve efficiency and reduce maintenance costs with a configurable and easy-to-use...

Hippo CMMS

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Hippo CMMS is a simple, user friendly maintenance software suitable for businesses in manufacturing, healthcare,...

eSPACE

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#4 Alternative to MaintainX
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Reviews

Overall rating

4,7 /5
(245)
Value for Money
4,7/5
Features
4,5/5
Ease of Use
4,8/5
Customer Support
4,9/5

Already have MaintainX?

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Write a Review!
Showing 5 reviews of 245
David H.
Overall rating
  • Industry: Automotive
  • Company size: 201-500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better Than Any Other Work Order Software or Mobile App

Reviewed on 2019/08/27

We are a full scale IT department and we have been able to respond more quickly to our end users...

We are a full scale IT department and we have been able to respond more quickly to our end users needs. It has allowed us to be more focused on customer service and time management. MaintainX has also allowed us the ability to be able to enter work orders on the fly so we do not forget to take care of something. I have not worked with any other software or app that has given us this type of functionality with so much ease and value for the price.

Pros

The ease of functionality in creating work orders for myself, staff and end users. The ability to easily create repeating work orders for backup and preventative maintenance items. The reporting dashboard is really nice and allows me to see a well rounded view of where we stand. I think I most enjoy how fast the app notifies me of a new request and status updates.

Cons

I would like to see the ability to have work orders created based on known email addresses as well.

Alternatives Considered

Web Help Desk

Reasons for Choosing MaintainX

We made the switch because the software was difficult to setup, the mobile app was not efficient, end user confusion and there was not enough value in the price being charged.

Reasons for Switching to MaintainX

MaintainX was what satisfied our needs without flashy extra options that we would never use. We just needed a simple, powerful work order system and I feel that MaintainX provides all of that for us.
Norm H.
Overall rating
  • Industry: Religious Institutions
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Not Focused On, but Great for Churches

Reviewed on 2021/12/02

My new facility manger found it very useful and easy to learn.

My new facility manger found it very useful and easy to learn.

Pros

Easy to set up and use, and teach staff how to use.

Cons

More corporate pricing structure for a church. Have to watch our number of users closely to keep within church budget.

Alternatives Considered

Microsoft OneNote and eSPACE

Reasons for Switching to MaintainX

Simplicity and cost.
Rhonda L.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Review and suggestions

Reviewed on 2020/05/19

The technicians like the platform for uploading most pictures and workorders. There have been...

The technicians like the platform for uploading most pictures and workorders. There have been times they still need to email information to the main office because Maintainx doesn't upload properly

Pros

We need more characters available for the description. I don't have enough room for all the information I need to put in there.
Adding the addresses for us is not helpful. Almost every jobsite is different for us.
Customizing the time for the start time and the due date time would be better. Sometimes we have a start time of 7:45 and we are unable to put the exact time in. 7:30 and 8:00 are the only options

Cons

See above. Getting used to it was not as hard as I initially thought

Mario P.
Overall rating
  • Industry: Food Production
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A useful and friendly system for better control.

Reviewed on 2021/11/19

MaintainX has helped me a lot to have a control of the requirements of my internal clients as well...

MaintainX has helped me a lot to have a control of the requirements of my internal clients as well as the follow-up and closing of the Work Orders. Previously, you had a long to-do list and most were forgotten. With this application we begin to work on the activities and we are currently at 98.7% of Orders Completed. Since we have been working with MaintainX, all of our equipment receives Maintenance, increasing its efficiency and reducing downtime. We have reached the efficiency goal more often since we have this system.

Pros

What I like the most is that it is a friendly system with the necessary characteristics for a Maintenance administration. It works from the web platform so it is not necessary to install software on the computer. I carry it on my phone all the time through the app. It provides important information to take our weekly team meetings and we have Key Performance Indicators of our work to improve. What is not measured is not controlled.

Cons

This application has been very useful for me to track Work Orders. This information is shown every week to the operators to monitor their activities. I don't think I have something that I don't like.

Michael W.
Overall rating
  • Industry: Facilities Services
  • Company size: 1 001-5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

MaintainX Review

Reviewed on 2021/12/21

Great! it is a well used tool for us. It is great to look back on historical data entered through...

Great! it is a well used tool for us. It is great to look back on historical data entered through the system. We have begun utilizing procedures to aide in the management of the communities irrigaiton system.

Pros

Daily use of new home screen feature. Reoccurring work orders are a very helpful reminder for our teams.

Cons

The system can be cumbersome for field workers intitally to learn.

Showing 5 reviews of 245 Read all reviews

MaintainX FAQs

Below are some frequently asked questions for MaintainX.

MaintainX offers the following pricing plans:

Free Essential: $10/seat/month Premium: $39/seat/month Enterprise: Contact Us

MaintainX has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

MaintainX supports the following languages:

English, French, Spanish

MaintainX supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

MaintainX integrates with the following applications:

QuickBooks, SAP Business One

MaintainX offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for MaintainX.