About MaintainX

MaintainX is a mobile-first work order and procedure digitization software which helps factory frontline teams know exactly what they need to do and how to do it with centralized safety procedures, environmental checklists, tooling and gauge reporting, maintenance procedures, training checklists, and auditing/inspection workflows. MaintainX allows users to digitize paper procedures such as inspections, safety, checklists, etc, and receive real-time insights from the field. MaintainX is designed for facility, property, restaurant and manufacturing managers.

The platform provides quick and central access to information, enabling users to prioritize and organize work orders all in one place. MaintainX supports native iOS and Android apps, giving users the flexibility to complete work orders, manage assets and locations, and communicate with teams anytime, anywhere, via any mobile or tablet device. In-app messaging and work order commenting tools facilitate team collaboration, helping users stay organized and on track. MaintainX supports unlimited work orders, assets, locations, and unlimited messages and photos. Users can build checklists, procedures, and gauge readings with the MaintainX form builder.

Pricing starting from:

US$16,00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Key benefits of MaintainX

• A simple form builder enables users to create checklists, gauge readings, procedures, and more easily. Users can save and reuse forms as templates.

• Unlimited photos allow users to upload as many photos as they need to illustrate a problem. MaintainX also supports unlimited work orders, assets, locations, and messages.

• MaintainX runs natively on any device, giving users the flexibility to access and manage work orders via any desktop web, iOS, Android or iPad device.

• Commenting and in-app messaging tools support a collaborative workflow, helping all team members stay organized and informed.

• Automatic mobile or desktop status updates streamline communication between technicians, maintenance workers, and managers.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, Germany and 8 others

Supported Languages

English, French, Spanish

Pricing starting from:

US$16,00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans
Free Trial

Images

MaintainX Software - Real-Time Business Insights enable faster decision making
MaintainX Software - Work Order Management at your fingertips
MaintainX Software - Create digital forms for procedures, checklists and gauge readings
MaintainX Software - Managing your Parts and Inventory has never been easier
MaintainX Software - Manage IoT sensors and Meter Readings with MaintainX
MaintainX Software - Collaborate with frontline teams through comments and in-app messages
MaintainX Software - Manage inspections and track time with ease
MaintainX Software - Illustrate and communicate problems from the field with annotated photos
View 9 more
MaintainX video
MaintainX Software - Real-Time Business Insights enable faster decision making
MaintainX Software - Work Order Management at your fingertips
MaintainX Software - Create digital forms for procedures, checklists and gauge readings
MaintainX Software - Managing your Parts and Inventory has never been easier
MaintainX Software - Manage IoT sensors and Meter Readings with MaintainX
MaintainX Software - Collaborate with frontline teams through comments and in-app messages
MaintainX Software - Manage inspections and track time with ease
MaintainX Software - Illustrate and communicate problems from the field with annotated photos

Features

Total features of MaintainX: 143

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Asset Accounting
  • Asset Lifecycle Management
  • Asset Planning
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Autofill
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Barcoding/RFID
  • Billing & Invoicing
  • Business Process Automation
  • Business Process Control
  • Calendar Management
  • Calibration Management
  • Check-in/Check-out
  • Code Enforcement
  • Collaboration Tools
  • Commenting/Notes
  • Commercial Properties
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Contact Database
  • Corrective and Preventive Actions (CAPA)
  • Cost Tracking
  • Customer Database
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Capture and Transfer
  • Data Import/Export
  • Data Visualization
  • Digital Signature
  • Document Management
  • Document Storage
  • Downtime Tracking
  • Drag & Drop
  • Electronic Signature
  • Employee Management
  • Equipment Maintenance
  • Equipment Management
  • Equipment Tracking
  • Facility Asset Management
  • Facility Management
  • Facility Scheduling
  • Failed Inspection Tracking
  • File Storage
  • Fixed Asset Management
  • For Mechanical Equipment
  • For Schools
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Graphical Workflow Editor
  • Historical Reporting
  • Historical Trend Analysis
  • IT Asset Management
  • IT Asset Tracking
  • Image Capture
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Management
  • Job Scheduling
  • Job Tracking
  • KPI Monitoring
  • Key & Lock Management
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • No-Code
  • Offline Access
  • Parts Management
  • Performance Metrics
  • Predictive Maintenance
  • Preventive Maintenance
  • Process Change Tracking
  • Process/Workflow Automation
  • Productivity Analysis
  • Progress Tracking
  • Purchase Order Management
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Remote Access/Control
  • Repair Tracking
  • Report Templates
  • Reporting & Statistics
  • Reporting/Analytics
  • Residential Properties
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Search/Filter
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Technician Management
  • Template Management
  • Templates
  • Third Party Integrations
  • Tire Management
  • To-Do List
  • Trend Analysis
  • User Management
  • Vehicle Information
  • Vendor Management
  • Version Control
  • Work History
  • Work Order Creation
  • Work Order Management
  • Workflow Configuration
  • Workflow Management

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Reviews

Overall rating

4,8 /5
(388)
Value for Money
4,7/5
Features
4,5/5
Ease of Use
4,7/5
Customer Support
4,8/5

Already have MaintainX?

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Showing 5 reviews of 388 Read all reviews
Showing 5 reviews of 388
Brandon
Overall rating
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Application with Stellar Support

Reviewed on 2020/05/20

My overall experience has been stellar. Not really much to complain about.

My overall experience has been stellar. Not really much to complain about.

Pros

We've been on MaintainX since November of 2019, and have seen the program / app make several changes, all of which have been for the better. I've had small issues since signing up, and the support team has been more than helpful in resolving them, as well as openly welcoming feedback. From what I've seen, the support team is a handful of people, so don't expect an instant response, but they are very quick nonetheless.

Cons

There really isn't much I don't like - if I ever have a complaint, I reach out to the support team and it gets resolved.

Corban
Overall rating
  • Industry: Warehousing
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Warehousing at it's finest

Reviewed on 2023/02/15

We have changed how we manage our inventory as well as evolved a way to track our goods transferred...

We have changed how we manage our inventory as well as evolved a way to track our goods transferred from our warehouse to our sites. Overall, the software is great for anyone that needs a mostly easy to use software to ensure accuracy on work orders, and parts tracking.

Pros

The software allows for a simple solution to keeping track of inventory, even remotely! Using QR Codes within the software allows for my colleagues to ensure accuracy when they take items out of the inventory in our warehouse. Furthermore, it allows to track where items go, with photographic accountability as well.

Cons

The software can feel a bit clunky and unfinished when using an Android device. It does take a bit of getting used to in order to navigate quickly and efficiently within the app.

Rhonda
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Review and suggestions

Reviewed on 2020/05/19

The technicians like the platform for uploading most pictures and workorders. There have been...

The technicians like the platform for uploading most pictures and workorders. There have been times they still need to email information to the main office because Maintainx doesn't upload properly

Pros

We need more characters available for the description. I don't have enough room for all the information I need to put in there.
Adding the addresses for us is not helpful. Almost every jobsite is different for us.
Customizing the time for the start time and the due date time would be better. Sometimes we have a start time of 7:45 and we are unable to put the exact time in. 7:30 and 8:00 are the only options

Cons

See above. Getting used to it was not as hard as I initially thought

James
Overall rating
  • Industry: Warehousing
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Makes my life easy…

Reviewed on 2023/01/19

Pros

I have a small chain of storage facilities and maintain X is the perfect solution for me. We have a small crew without a central office so we all can create work orders and assign them and monitor the progress, our rental manager, our maintenance manager, and the [SENSITIVE CONTENT] can all manage tasks related to customer service and maintenance. The specific features are very easy to use, can be assigned to specific people and specific sites.

Cons

I don’t really have any cons about MaintainX ex. It fulfils all of our needs.

Daniel
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Revolutionized our maintenance tracking

Reviewed on 2023/02/25

Pros

MaintainX is a user-friendly maintenance tracking software that helps me save time and increase efficiency. It allows me to create work orders, assign tasks, track progress, schedule preventive maintenance, monitor inventory, and generate reports. With MaintainX, I can manage my maintenance operations from anywhere, making it easy to keep my business running smoothly.

Cons

Nothing is really missing. They have just about every feature I want.

Showing 5 reviews of 388 Read all reviews

MaintainX FAQs

Below are some frequently asked questions for MaintainX.

MaintainX offers the following pricing plans:

Free Essential: $16/user/month Premium: $41/user/month Enterprise: Contact Us

MaintainX has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

MaintainX supports the following languages:

English, French, Spanish

MaintainX supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

MaintainX integrates with the following applications:

FreshBooks, MachineMetrics, QuickBooks, SAP ERP, Samsara, Veem, Xero

MaintainX offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for MaintainX.