ReminderCall.com

Appointment reminder system for the medical industry

About ReminderCall.com

ReminderCall.com is a cloud-based solution for practices of all sizes within the medical industry, which enables them to send automated appointment reminders and confirmations to patients via text messages, calls and emails directly from EHR, EMR and other scheduling software, already used by the business. It aids businesses in improving their two-way communication and allows recipients to confirm or connect with their visiting clinics through reminder calls.

Key features of ReminderCall.com include appointment scheduling, calendar management, reminders and IVR/voice recognition. The HIPAA compliant-solution enables healthcare providers to communicate with their patients in adherence to applicable state and federal laws/regulations. Plus, it allows businesses to modify the system and customize their brand voice, system voice or a combination of both to communicate with clients.

ReminderCall.com facilitates integration with several third-party applications such as 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Outlook Live, iClinic, Redtail CRM, PTOS, Paceart Medtronic, PowerMD, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic, Google Calendar and more.

Key benefits of ReminderCall.com

• ReminderCall.com connects with several scheduling solutions, allowing businesses to use uploaded spreadsheets from their scheduler to send appointment reminders.

• Enables health care providers to record and use personalized messages and incorporate details about services in reminder calls, texts or emails.

• ReminderCall.com allows users to remind patients about their appointments and receive direct confirmation through calls, 2-way messages, and emails.

• ReminderCall.com is an automated system, which lets users view and manage real-time confirmations and replies from clients on a unified platform.

• ReminderCall.com lets practices communicate with clients using their own caller ID and improve response rate by calling them with official numbers.

Devices

Business size

S M L

Markets

United States, Canada

Supported Languages

English, French, Spanish

Images

Schedule text messages, calls or emails to remind customers automatically of their appointments.
Use your existing software. We work seamlessly with so many scheduling systems that you can start right away. If you don’t see your software on our list, we can create a custom ReminderCall.com integration for you.
Setup is as easy!
1. Connect your Scheduling Software
2. Create Your Message
3. Schedule Your Appointments
That's it. ReminderCall then sends reminders for you, automatically. Just set it and forget it!
View 4 more
ReminderCall.com video
ReminderCall.com screenshot: Schedule text messages, calls or emails to remind customers automatically of their appointments. ReminderCall.com screenshot: Use your existing software. We work seamlessly with so many scheduling systems that you can start right away. If you don’t see your software on our list, we can create a custom ReminderCall.com integration for you. ReminderCall.com screenshot: Setup is as easy!
1. Connect your Scheduling Software
2. Create Your Message
3. Schedule Your Appointments
That's it. ReminderCall then sends reminders for you, automatically. Just set it and forget it!

Features

Total features of ReminderCall.com: 25

  • API
  • Accounting Integration
  • Application Integration
  • Appointment Management
  • Automated Scheduling
  • CRM Integration
  • Caller ID
  • Communication Management
  • Communications Calendar
  • Compliance Management
  • Customizable Branding
  • Email Integration
  • Email Invitations & Reminders
  • Email Notifications
  • Follow-up Scheduling
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Microsoft Outlook Integration
  • Multi-Language
  • Receiving
  • Reminders
  • SMS Integration
  • Text to Speech
  • Third Party Integration

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Reviews

Overall rating

4,8 /5
(125)
Value for Money
4,8/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
4,9/5

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Showing 5 reviews of 125
Skyler G.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great integrated reminder service that helps ensure return visits.

Reviewed on 2018/07/24

Patient's really appreciate this as an option in my clinic. It helps them remember their...

Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications.

Pros

I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments.

I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy.

Cons

My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though.

Response from ReminderCall

Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :)

Simon N.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Simpel and reliable services

Reviewed on 2020/10/15

ReminderSMS help us send out SMS reminder services to reduce our appointment missing rate, in...

ReminderSMS help us send out SMS reminder services to reduce our appointment missing rate, in addition to our phone reminders.

Pros

It's simple and lightweight, and configurable to different appointment types
Reliable services, and pay per use price plan

Cons

It lacks of email reminder features, which would be another great complementary feature.

Response from ReminderCall

Hello Simon,

Thank you for taking the time to write a review. We're so glad to hear that you are enjoying the service and that we fit into your budget. Please let us know what type of email features you'd like us to add. Thank you!

Linda H.
Overall rating
  • Industry: Individual & Family Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Reminder Call Review

Reviewed on 2019/12/18

It does seem to help to get our clients here regularly.

It does seem to help to get our clients here regularly.

Pros

I like the ease with which we can send out text reminders to our clients.

Cons

It would be nice if it sent out the reminders automatically

Response from ReminderCall

Hi Linda. Thank you very much for taking the time to leave some feedback. We are happy to hear that the service is helping with patient compliance. Most of our integrations automatically send reminders. However, the software you use sends us data securely. It is set up this way because of the sensitive nature of these particular reminders. That said, I hope you find the patient responses that auto-populate your schedule helpful. Thanks again for your kind words. Please contact our customer service team if you need assistance.

Jason W.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Product that I would Recommend

Reviewed on 2019/12/17

Cheaper and more reliable than other previous text reminder software we used.

Cheaper and more reliable than other previous text reminder software we used.

Pros

Customer service always fixes any issues, when there rarely are issues.

Cons

Sending manual texts via the website can be cumbersome.

Response from ReminderCall

Hi Jason,

Thank you for taking the time to write about your experience. I'm so glad our service is making your life a little easier. Thanks again!

Angela B.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Made us relevant

Reviewed on 2020/10/23

Pros

Using ReminderCall has helped make our services more relevant to today's generation. We are able to send appointment reminders, update on COVID procedures and we've even used it to better communicate with Spanish speaking patients. It has been so helpful as we evolve with our ever-changing society and culture, and has helped us communicate more effectively with the people we serve.

Cons

The only thing I would change is the allowed length of text messages, otherwise very happy with this product and service!

Response from ReminderCall

Hi Angela,

Thank you so much for the wonderful review. We are thrilled to hear that you are using so many of our features. Remember, live support is included with your account if you need any assistance. Thanks again!

Showing 5 reviews of 125 Read all reviews

ReminderCall.com FAQs

Below are some frequently asked questions for ReminderCall.com.

ReminderCall.com offers the following pricing plans:

  • Starting from: US$14,50/month
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is based on the number of appointment reminders sent. 1-1000 credits: 9 cent/credit 1001-2500 credits: 8.5 cent/credit 2501-5000 credits: 7.5 cent/credit 5001-10,000 credits: 7 cent/credit 10,001-25,000 credits: 6.5 cent/credit 25,001-50,000 credits: 6 cent/credit 50,000+credits: 5.5 cent/credit

We do not have any information about ReminderCall.com features

ReminderCall.com has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

ReminderCall.com supports the following languages:

English, French, Spanish

We do not have any information about what devices ReminderCall.com supports

ReminderCall.com integrates with the following applications:

Acuity Scheduling, AppointmentPlus, Booker Software, Calendly, CareCloud, ClinicDr, Google Calendar, Microsoft Outlook, Schedulicity, improveit 360

ReminderCall.com offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials

Related categories

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