Hotel Effectiveness

Hotel Effectiveness

4.8 (146)
Write a Review!
Labor management software for hotels

About Hotel Effectiveness

Hotel Effectiveness is a labor cost management system that helps hotel owners and administrators monitor, benchmark, and optimize labor costs for their properties. The solution automates important areas of hotel management, including setting labor standards and business rules for optimal staffing allocation to every area of the hotel, such as reception desk, kitchen, maid service, and porters, that might need more or less personnel depending on occupancy. The platform also optimizes employee scheduling to avoid overtime bookings, understaffing or overstaffing, double-bookings, and other issues that might arise from incorrect labor allocation.

Hotel Effectiveness supports effective monitoring and reporting on all areas that require attention such as daily staffing needs, occupancy rates, payroll costs, usage of third party contractors, and issue reporting. The platform also offers goal setting, and strategic planning, and enhances corporate visibility by giving all stakeholders access to a single place for viewing important performance metrics and tracking strategic objectives. Hotel Effectiveness provides benchmarking against internal and external standards for a better understanding of how a user's hotel aligns with the overall industry and their historic performance.

Hotel Effectiveness fully integrates time and attendance tracking capabilities into its labor management system. The platform also integrates with a number of third party tools, such as Oracle Micros and ADP, to streamline important corporate processes.


Key benefits of Hotel Effectiveness

- Reduced overtime spend
- Eliminate wasteful overstaffing
- Optimize contractor usage and lower overall spending on contract labor
- Lower overall labor costs by 5-15% per year without sacrificing quality and guest satisfaction
- Improve GOP and NOI margins through overall CPOR (cost per occupied room) optimization


Images

Hotel Effectiveness Software - Generate reports to understand business performance
View 4 more
Hotel Effectiveness video
Hotel Effectiveness video
Hotel Effectiveness video
Hotel Effectiveness Software - Generate reports to understand business performance

Not sure about Hotel Effectiveness? Compare with a popular alternative

Hotel Effectiveness

4.8 (146)
VS.

Starting Price

US$99.00
month
No pricing found

Pricing Options

Free version
Free trial
Free version
Free trial

Features

33
127

Integrations

7
17

Ease of Use

4.8 (146)
4.1 (48)

Value for Money

4.8 (146)
4.2 (48)

Customer Service

4.7 (146)
4.1 (48)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Unifocus

4.4
#1 Alternative to Hotel Effectiveness
Integrated, multilingual UniFocus smart time clocks combine advanced hardware and mobile tools into a real-time...

Roubler

4
#2 Alternative to Hotel Effectiveness
Work more efficiently and save time and money with Roubler's all-in-one cloud-based system. Easily monitor employees'...

Papershift

4.4
#3 Alternative to Hotel Effectiveness
Papershift is an employee scheduling and time tracking software which enables users to plan, manage and automate shift...

Deputy

4.6
#4 Alternative to Hotel Effectiveness
Accurately capture your team's time and attendance with location capture and biometric facial recognition to ensure the...

Reviews

Overall rating

4.8 /5
(146)
Value for Money
4.8/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.7/5

Already have Hotel Effectiveness?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 146
Mary
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User Friendly

Reviewed on 2019/05/10

Having Hotel Effectiveness has eliminated the 'manual' entry of employee timecards. The punches...

Having Hotel Effectiveness has eliminated the 'manual' entry of employee timecards. The punches are electronically made and housed within Hotel Effectiveness. So when it comes time to process payroll it is so easy. Just pull a report and it can download all the payroll information into our payroll accounting software.

Pros

The software is very user friendly. It is easy to navigate from page to page. It has 'real time' punches. There is no need to 'wait' or having to manually capture time punches.

Cons

I have no cons about the software at this time.

Response from Hotel Effectiveness Solutions

We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.

Liz
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Hotel Effectiveness Review

Reviewed on 2019/05/03

Overall pretty good.

Overall pretty good.

Pros

Overall, the system is fairly simple to use. I love the "assume user" feature as this has helped troubleshoot user questions. I have not had to use technical support, which is always a good thing. They layout is fairly simple.

Cons

In time and attendance, it would be beneficial to be able to search an employee instead of having to select from a long list. I use the control F function to locate the employees, but it would be easier if the system allowed for it. The system seems to work most effectively with Chrome (which I love), but Internet Explorer users have a difficult time using it. Customizable reports are a bit complex to build, this could be simpler.

Response from Hotel Effectiveness Solutions

Thank you for the thoughtful review! We are happy that you have found the tool easy to use, and if you ever need any advanced assistance, do not hesitate to ask.

Employee Search is part of the core labor management system. You can find it in the Employee Explorer (look under the Employees menu). You are correct that employee search is not part of our current Time & Attendance functionality, but we will add this to our development list. Thank you for the suggestion!

Our system works very well in the more recent versions of the major browser applications. For Internet Explorer, users should use IE 10.0 or later for full support - older versions are no longer supported by Microsoft and are not recommended for our users.

Marcelo
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Holdiay Inn Express Simi Valley

Reviewed on 2019/05/03

All right

All right

Pros

The most I like about this software is: Easy friendly to use

Cons

Does not prevent employees not to clock in when the 30 minutes meal break is not over. Not compatible with ADP. I have to enter numbers of hours in ADP manually.

Response from Hotel Effectiveness Solutions

Thank you for submitting this thoughtful review. We do have an integration with ADP, so you should not have to re-enter payroll data manually. We can also talk to you about configuration of your time and attendance system to have the controls you are seeking. We value your feedback and are fully committed to providing everything you require to be successful.

Nancy
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Opportunity

Reviewed on 2019/05/10

I would save neutral.
I have worked wit other systems that seem to be ore flexible with setting...

I would save neutral.
I have worked wit other systems that seem to be ore flexible with setting parameters that work for our type of need or business. In addition I have had some issue with support's lack of timeliness in returning calls when we are only given the option to leave a message. There have been some hiccups when setting up first time parameters, told al is taken care of and later find that there are key steps that were not taken or implemented as committed to by support.

Pros

I like the ease of the system as it related to entering data and easy to understand graphs -color coded reporting and data that is provided when dealing with forecasting etc.

Cons

There a few options theta would assist us greatly:
1. Having clocks that are not open for any time punching but rather restricted with grace periods
2 Would be a great option to be able to schedule people and have HE work with time clock and create grace periods so that it's not a "free for all" punching system.

Response from Hotel Effectiveness Solutions

Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.

Jonathan
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to Use- Straight Forward to Learn

Reviewed on 2019/05/03

This is my second hotel working with Hotel Effectiveness. I enjoy the ease of use and find the...

This is my second hotel working with Hotel Effectiveness. I enjoy the ease of use and find the tutorials very informative. Scheduling is simplified and doesn't experience lag. The option to set up auto-generated reports for to monitor labor offers peace of mind.
Great asset to equip your hotel operations team with.

Pros

The software is easy to use. There are a list of tutorials to offering ease of use learning the software.
It's very straightforward and user friendly. Scheduling is made efficiently and the program is not heavy to run. Forecasting formulas for allocating labor hours is seamless. Adding users is straightforward. You can add tips, declare tips, bonuses, incentives, PTO, and vacation in a breeze.
Allows for employees with multiple coding without manual calculation for rate differentials.

Cons

Although was resolved by customer support; slight challenge coding an employee with a promotion.

Response from Hotel Effectiveness Solutions

Thank you for taking the time to send us a favorable review! Your comments are appreciated and lets us know we are making Hotel Effectiveness a better place for our users.

Showing 5 reviews of 146 Read all reviews

Hotel Effectiveness FAQs

Below are some frequently asked questions for Hotel Effectiveness.

Hotel Effectiveness offers the following pricing plans:

  • Starting from: US$99.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

1-15 employees: From $99/month 35+ employees: From $4.90/employee/month 100+ employees: From $3.80/employee/month 200+ employees: From $2.70/employee/month 301+ employees: From $2.30/employee/month

Hotel Effectiveness has the following typical customers:

2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Hotel Effectiveness supports the following languages:

English

Hotel Effectiveness supports the following devices:

Android (Mobile), iPhone (Mobile)

Hotel Effectiveness integrates with the following applications:

ADP Workforce Now, Netchex, Paycom, Paylocity, UKG Pro, UKG Ready, WorkforceHub Time & Attendance

Hotel Effectiveness offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Hotel Effectiveness.