Hotel Effectiveness
About Hotel Effectiveness
Hotel Effectiveness is a labor cost management system that helps hotel owners and administrators monitor, benchmark, and optimize labor costs for their properties. The solution automates important areas of hotel management, including setting labor standards and business rules for optimal staffing allocation to every area of the hotel, such as reception desk, kitchen, maid service, and porters, that might need more or less personnel depending on occupancy. The platform also optimizes employee scheduling to avoid overtime bookings, understaffing or overstaffing, double-bookings, and other issues that might arise from incorrect labor allocation.
Hotel Effectiveness supports effective monitoring and reporting on all areas that require attention such as daily staffing needs, occupancy rates, payroll costs, usage of third party contractors, and issue reporting. The platform also offers goal setting, and strategic planning, and enhances corporate visibility by giving all stakeholders access to a single place for viewing important performance metrics and tracking strategic objectives. Hotel Effectiveness provides benchmarking against internal and external standards for a better understanding of how a user's hotel aligns with the overall industry and their historic performance.
Hotel Effectiveness fully integrates time and attendance tracking capabilities into its labor management system. The platform also integrates with a number of third party tools, such as Oracle Micros and ADP, to streamline important corporate processes.
Key benefits of Hotel Effectiveness
- Reduced overtime spend
- Eliminate wasteful overstaffing
- Optimize contractor usage and lower overall spending on contract labor
- Lower overall labor costs by 5-15% per year without sacrificing quality and guest satisfaction
- Improve GOP and NOI margins through overall CPOR (cost per occupied room) optimization
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- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Greatest Software Ever
Reviewed on 2019/05/03
The fact that this a a mobile app is all that more appealing.
The fact that this a a mobile app is all that more appealing.
Pros
Everything. The fact that I can sheduled employees and monitor there attendance and at the same time see my revenue. Very friendly user.
Cons
Perhaps a bit faster on the upload. At times it runs slow. (could be weather related)
Response from Hotel Effectiveness Solutions
Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Opportunity
Reviewed on 2019/05/10
I would save neutral.
I have worked wit other systems that seem to be ore flexible with setting...
I would save neutral.
I have worked wit other systems that seem to be ore flexible with setting parameters that work for our type of need or business. In addition I have had some issue with support's lack of timeliness in returning calls when we are only given the option to leave a message. There have been some hiccups when setting up first time parameters, told al is taken care of and later find that there are key steps that were not taken or implemented as committed to by support.
Pros
I like the ease of the system as it related to entering data and easy to understand graphs -color coded reporting and data that is provided when dealing with forecasting etc.
Cons
There a few options theta would assist us greatly:
1. Having clocks that are not open for any time punching but rather restricted with grace periods
2 Would be a great option to be able to schedule people and have HE work with time clock and create grace periods so that it's not a "free for all" punching system.
Response from Hotel Effectiveness Solutions
Thank you for using Hotel Effectiveness and giving us an awesome rating. Great customers like you keep us striving to be the best.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Holdiay Inn Express Simi Valley
Reviewed on 2019/05/03
All right
All right
Pros
The most I like about this software is: Easy friendly to use
Cons
Does not prevent employees not to clock in when the 30 minutes meal break is not over. Not compatible with ADP. I have to enter numbers of hours in ADP manually.
Response from Hotel Effectiveness Solutions
Thank you for submitting this thoughtful review. We do have an integration with ADP, so you should not have to re-enter payroll data manually. We can also talk to you about configuration of your time and attendance system to have the controls you are seeking. We value your feedback and are fully committed to providing everything you require to be successful.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Hotel Effectiveness
Reviewed on 2019/11/12
I love Hotel Effectiveness. I have been using it for years with two different hotel management...
I love Hotel Effectiveness. I have been using it for years with two different hotel management companies. It is a high quality tool for our hotels.
Pros
Hotel Effectiveness is a great labor tracking tool. It makes daily review of hotel labor quick and easy. I love the myriad reports you can generate to break down the labor numbers.
Cons
I wish there was more functionality for myhotelteam.com. They should be able to switch shifts and more on the site. It should have its own app too.
Response from Hotel Effectiveness Solutions
Thank you for the review! Good news for you - the MyHotetTeam mobile app is going to be live in the App Stores (iOS and Android) in a few days! It includes some enhanced functionality, and over the next several months we will be implementing a number of major improvements to the service. We look forward to sustaining your happiness with our services and to working with your hotels!
- Industry: Hospitality
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent overall time keeping system!
Reviewed on 2019/09/10
Labor usage and management; better tool to review overtime/approaching overtime; scheduling...
Labor usage and management; better tool to review overtime/approaching overtime; scheduling functionality and time keeping are very user friendly and intuitive.
Pros
What I like most about Hotel Effectiveness is the ease of use; user friendly, reporting and scheduling capabilities are very useful and efficient.
Cons
There really are not any cons for me when using this software. If I have to mention something, it would be that when you do need to speak with someone from customer support, you need to email them versus having the ability to reach a live person directly; which can create some lag time. However, the service provided is excellent.
Response from Hotel Effectiveness Solutions
We love seeing comments from a great customer like you! Thank you for taking the time to write a review. Your opinions help make Hotel Effectiveness even better.
Hotel Effectiveness FAQs
Below are some frequently asked questions for Hotel Effectiveness.Q. What type of pricing plans does Hotel Effectiveness offer?
Hotel Effectiveness offers the following pricing plans:
- Starting from: US$99.00/month
- Pricing model: Subscription
- Free Trial: Not Available
1-15 employees: From $99/month 35+ employees: From $4.90/employee/month 100+ employees: From $3.80/employee/month 200+ employees: From $2.70/employee/month 301+ employees: From $2.30/employee/month
Q. Who are the typical users of Hotel Effectiveness?
Hotel Effectiveness has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Hotel Effectiveness support?
Hotel Effectiveness supports the following languages:
English
Q. Does Hotel Effectiveness support mobile devices?
Hotel Effectiveness supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Hotel Effectiveness integrate with?
Hotel Effectiveness integrates with the following applications:
ADP Workforce Now, Netchex, Paycom, Paylocity, UKG Pro, UKG Ready, WorkforceHub Time & Attendance
Q. What level of support does Hotel Effectiveness offer?
Hotel Effectiveness offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat
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