About FastField

FastField is a mobile forms solution which enables users to create custom mobile forms to collect data & automate their digital forms workflow with a range of tools including a customizable form builder, native iOS and Android and web applications, offline data collection, 3rd party system integrations, and more. Users can build digital inspections, checklists, work orders, and business forms in a few simple steps. The forms builder allows users to create and deploy forms in minutes. Users can then assign forms to any number of people for completion. FastField enables users to generate reports with collected form data.

FastField offers multiple platform support, allowing users to create and manage forms on any computer, laptop, tablet, or mobile device. Users can even collect data offline as FastField works without an internet connection. Forms save the data locally and then sync with the platform automatically once reconnected. FastField also supports image capture with annotations and drawings and built-in integrations with DropBox, Google Drive, Sharepoint, and more. API access allows users to connect with internal and 3rd party systems. Other use cases for FastField’s mobile forms include incident reporting, time tracking, site security, installation, repair and maintenance, surveys and feedback, and more.

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Key benefits of FastField

• Use the FastField form builder to create inspection, checklist, survey or custom business forms quickly online.

• Offline data collection enables users to complete forms without an internet connection. All data syncs automatically once the connection is re-established.

• FastField allows users to dispatch and route forms out to specific field staff via API, Spreadsheet and online wizard.

• Analyze collected data via dashboards and with advanced data filtering technology.

• Built-in integration with apps like Google Drive, DropBox and Sharepoint help streamline the user workflow.

Devices

Business size

S M L

Markets

Australia, Canada, United States

Supported Languages

English

Pricing starting from:

US$20,00/month

  • Free Trial
  • Subscription

Images

Create and deploy custom forms in minutes
Build online inspection forms
Tag data elements with latitude/longitude coordinates and timestamps to identify where data was collected
View 4 more
FastField video
FastField screenshot: Create and deploy custom forms in minutes FastField screenshot: Build online inspection forms FastField screenshot: Tag data elements with latitude/longitude coordinates and timestamps to identify where data was collected

Features

Total features of FastField: 48

  • API
  • Abbreviation Detection
  • Access Controls/Permissions
  • Approval Process Control
  • Archiving & Retention
  • Barcode / Ticket Scanning
  • Collaboration Tools
  • Customizable Forms
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Quality Control
  • Data Replication
  • Data Retrieval
  • Data Storage Management
  • Dispatch Management
  • Drag & Drop
  • Email Marketing
  • Equipment Tracking
  • Failed Inspection Tracking
  • Forms Creation & Design
  • Forms Management
  • GPS
  • Image Capture
  • Job Costing
  • Location Tracking
  • Mis-Keyed Variation Detection
  • Mobile Survey
  • Multi-Channel Distribution
  • Offline Response Collection
  • Process/Workflow Automation
  • Question Branching
  • Question Library
  • Real-time Updates
  • Remote Access/Control
  • Report Templates
  • Rules-Based Workflow
  • Search/Filter
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Editing
  • Third Party Integrations
  • Version Control
  • Workflow Management

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Reviews

Overall rating

4,7 /5
(19)
Value for Money
4,6/5
Features
4,4/5
Ease of Use
4,7/5
Customer Support
4,7/5

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Showing 5 reviews of 19
Matt M.
Overall rating
  • Industry: Financial Services
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A fast and flexible mobile forms app that can solve a wide variety of needs

Reviewed on 2018/04/04

Huge time and cost savings every month. Greater accuracy by replacing the previous paper based...

Huge time and cost savings every month. Greater accuracy by replacing the previous paper based system.

Pros

The mobile app is really fast and easy for 'non technical' people out in the field to use. The speed and ease of use was key to its success because it had to be 10x better than the previous paper system that people were accustomed to. The fact that it worked so well made it an easy sell to the team.

Creating the forms, calculations and email notifications was super easy. It was also simple to integrate with Zapier and push data to back office systems (this was an essential for us). We had the first end-to-end prototype running in less than an hour.

The user access model is also well thought out, making it easy to give users access to the forms they need.

Being able to add advanced form fields like signature, barcodes and images is a huge bonus it feels like FastField will be able to support a wide range of requirements as our needs evolve over time.

Cons

Getting the right form field value output into the email notifications is ok but a bit limited more functionality here would be great.

Some of the more advanced features will take quite some time to get my head round. It seems powerful, but sometimes the documentation is not that clear on how to connect everything together especially with the Scores and Filter Keys.

Hemal M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent package at an affordable price

Reviewed on 2020/10/14

Employees on site have now switched to Fastfield forms. It allows for fast and accurate data entry,...

Employees on site have now switched to Fastfield forms. It allows for fast and accurate data entry, has a well-designed mobile app and features such as baking in scripts in your forms.

Whenever a form is submitted, I can use automation platforms to trigger a business workflow. Fastfield has integrations that allows forms to be submitted to platforms such as Sharepoint. Forms can even be sent in JSON or xml formats.

They also have native support for multi-level approval processes.

Pros

1. Ease of integration with automation platforms and services
2. Excellent and fast customer support(usually answer within a day). Even managed to organise a face-to-face meeting with one of the support engineers.

Cons

Additional consideration:
More flexility when it comes to manipulating data such as lookup lists

Verified Reviewer
Overall rating
  • Industry: Mining & Metals
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Possibly a good solution for small companies and basic use cases. Still working out a lot of...

Reviewed on 2017/10/30

My "Likelihood to Recommend" rating applies to only companies with similar requirements as our...

My "Likelihood to Recommend" rating applies to only companies with similar requirements as our company. This would likely be higher for companies with different requirements. The company is working to improve in areas that need to be addressed. Will make appropriate updates to review as warranted.

Pros

Easy to configure (does not require someone highly technical)
Feature set is expanding
Company has a desire to improve product

Cons

Poor handling of large lists / data
No phone support, email response usually 1-12 hours (which can be very frustrating if issue is misunderstood)
Has struggled to resolve critical bugs
No list connectors (Google Sheets, SQL Server, etc)
Data portal is buggy (search function will freeze your browser)

Response from Merge Mobile

Hello,

Thank you for your feedback. We'd be happy to work with you directly to configure/troubleshoot your form. Please contact us through our support channel and we can arrange a call with you. With thousands of happy customers, we're confident we can help resolve your issue.

Thank You,
FastField Support

Alastair B.
Overall rating
  • Industry: Medical Devices
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An excellent solution which has been backup up with first-class support.

Reviewed on 2018/05/25

Simple, reliable and robust software which is very customisable to deliver complex reporting

Simple, reliable and robust software which is very customisable to deliver complex reporting

Pros

Fastfield was the only solution which offered all the features we needed and this has been backed up with excellent customer support. One initial feature needed was to keep the data inside Europe Azure servers or even better the UK. After discussing this our requirement was met which was superb and allowed us to move forward quickly. The Admin Interface is easy to use with basic knowledge. Many new features have been added over the time we have been using Fastfield but it has also been very useful to be able to have input to possible future developments/features via the Trello site.

Fastfield has been very robust with regards to workflow and reporting. Customer representative has been superb regarding technical support when we were setting up and for ongoing customer service.

Good features for simple and more complex forms.
Reliable web interface and app.
Great Support
The ability to white label has been very useful

Cons

Overall everything is great however the only possible cons have been the time difference (UK / US) which has led to a slightly delayed response when contacting from the UK, however, my queries and questions have always been answered as soon as they are online so, to be honest, it has never caused an issue.

It would be useful to get email updates when new features are released so we know exactly what has been updated.

The Data Dashboard (reporting) I find a little clunky and so far I have used PowerBI for any visual reporting via an Excel export. From what I can gather the reporting dashboards will soon be updated so hopefully, this will resolve this issue.

Karie L.
Overall rating
  • Industry: Environmental Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Service Facility that would never go back to paper!

Reviewed on 2018/12/21

FastField has been a positive change for our overall operations. The FastField team is great and is...

FastField has been a positive change for our overall operations. The FastField team is great and is always available to help.!

Pros

The app has changed our culture around reporting. We are a service facility and all our crews love the paperless route and find the app very user friendly. We can now offer our customers a faster reporting service and manage our documentation much better now. I would highly recommend this app to anyone looking to improve on how they report and manage their documentation.

Cons

Overall all Pros. If I had to pick one con it would be that some complex forms we run into a function that cannot be done. We always find around this and they are always updating with new functions.

Showing 5 reviews of 19 Read all reviews

FastField FAQs

Below are some frequently asked questions for FastField.

FastField offers the following pricing plans:

  • Starting from: US$20,00/month
  • Pricing model: Subscription
  • Free Trial: Available

$20 per user/month. Price discounts for higher volume of users.

We do not have any information about FastField features

FastField has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

FastField supports the following languages:

English

FastField supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

FastField integrates with the following applications:

ActiveCampaign, Airtable, Asana, Autopilot, Basecamp, Box, Caspio, Chargebee, ClockShark, Cognito Forms, Dispatch, Drip, Dropbox Business, Egnyte, Freshdesk, Gmail, Google Calendar, Google Docs, Google Drive, Harvest, HubSpot CRM, HubSpot Marketing Hub, Insightly, JobNimbus, Kanbanize, Keap, Knack, Magento Commerce, Mailchimp, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft SharePoint, Neto, Ninox, OneDrive, PDFfiller, PayPal, Pipedrive, Podio, Process Street, Quickbase, Quickbooks Online, Salesforce Sales Cloud, ServiceM8, SignNow, Slack, Smartsheet, Stripe, SugarCRM, SurveyMonkey, Toggl Track, TrackVia, Trello, Twilio Voice, Typeform, WebMerge, WooCommerce, WordPress, Wrike, Wunderlist, Xero, Zapier, Zendesk, Zoho Analytics, Zoho CRM, Zoho Creator, monday.com

FastField offers the following support options:

Email/Help Desk, Phone Support, Chat

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