About Text-Em-All

Text-Em-All is a cloud-based solution that provides automated text messaging and voice broadcasting services designed to meet the needs of a variety of organizations. Encompassing three main messaging tools into a single system, flexible pricing plans include credit-based PAYG (Pay-as-you-go) or monthly subscription based on unique phone numbers being contacted. Voice broadcasting capabilities then include the pre-recording and scheduled delivery of messages, boasting customizable Caller ID, live call transfer, call speed adjustment and voicemail detection. Survey support also allows for question canvassing with results feedback, while detailed broadcast result breakdowns and a message library storage facility are accessible via Text-Em-All’s web-based user dashboard.

Mass texting tools also allow contact records to be batch imported to enable the sending of SMS and MMS messages to groups of any size. Customizable text templates can be personalized and saved for reuse, while valid phone number identification, auto opt-outs and reply notifications all feature. Text-Em-All also promotes messaging conversations with support for 640 character messages, contact message histories, online texting and more. In addition, the platform offers a developer API for custom development and integration options for a number of third-party apps across staffing and church management.

Pricing starting from:

US$7,50/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Text-Em-All

• Text-Em-All is a corporate communications SaaS offering mass SMS / MMS text messaging and automated voice message broadcasting to individual and group contacts.

• Voice broadcasting features for pre-recording, library storage and scheduled delivery of voice messages, along with broadcast result summaries, voicemail detection, survey options and the ability to live transfer contacts.

• Cloud-based with online dashboard sign-in, deployment of Text-Em–All is anonymized with contact recipients only seeing the company user number as Caller ID or a special 8xx number that can be used at no additional service cost.

• Contact phone numbers can be imported in batch via Excel, CSV or text file upload, or by manually entering numbers one at a time as required.

• Integration with third-party staffing and church management apps including Akken Cloud, Avionte, Bullhorn, erecruit, People 2.0, Tempworks, plus FellowshipOne, Church Community Builder, Icon CMO and more.

Devices

Business size

S M L

Markets

Canada, China, Japan, United States

Supported Languages

English

Pricing starting from:

US$7,50/month

  • Free Trial
  • Free Version
  • Subscription

Images

Call-Em-All App home screen
Call-Em-All voice broadcast details screen
Call-Em-All text conversations
Call-Em-All Contact numbers
Call-Em-All multiple users access
Call-Em-All recording and delivery of voice messages
Call-Em-All SMS texting
Call-Em-All two-way SMS text conversations
View 9 more
Text-Em-All video
Text-Em-All video
Text-Em-All screenshot: Call-Em-All App home screen Text-Em-All screenshot: Call-Em-All voice broadcast details screen Text-Em-All screenshot: Call-Em-All text conversations Text-Em-All screenshot: Call-Em-All Contact numbers Text-Em-All screenshot: Call-Em-All multiple users access Text-Em-All screenshot: Call-Em-All recording and delivery of voice messages Text-Em-All screenshot: Call-Em-All SMS texting Text-Em-All screenshot: Call-Em-All two-way SMS text conversations

Features

Total features of Text-Em-All: 42

  • API
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Appointment Scheduling
  • Auto-Dialer
  • Automated Scheduling
  • Call Disposition
  • Call Recording
  • Call Reporting
  • Call Transfer
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Communication Management
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Employee Database
  • Knowledge Base Management
  • Live Chat
  • Mass Notifications
  • Multi-Channel Communication
  • Multiple User Accounts
  • Real-Time Chat
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • Secure Data Storage
  • Self Service Portal
  • Survey/Poll Management
  • Surveys & Feedback
  • Templates
  • Third Party Integrations
  • Two-Way Communication
  • Video Conferencing
  • Voice Mail

Alternatives

VICIdial

4,7
#1 Alternative to Text-Em-All
VICIdial is an open source call center solution with outbound predictive dialing and features for handling inbound or...

Ameyo

3,9
#2 Alternative to Text-Em-All
An all-in-one customer interaction suite powering over a billion interactions worldwide

INO CX

0
#3 Alternative to Text-Em-All
INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from...

Zendesk

4,3
#4 Alternative to Text-Em-All
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets...

Reviews

Overall rating

4,8 /5
(49)
Value for Money
4,8/5
Features
4,6/5
Ease of Use
4,8/5
Customer Support
4,7/5

Already have Text-Em-All?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 49
Heather L.
Overall rating
  • Industry: Human Resources
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellant Service!

Reviewed on 2018/11/20

We are super busy ! Our offices are open 8 am - 5 pm but we have folks working all over the state...

We are super busy ! Our offices are open 8 am - 5 pm but we have folks working all over the state at all times of the day and night, Call em all allows our staff to communicate with high volumes of folks at all time quickly and efficiently with out even having to have lift a phone!!

Pros

I love that we can set up calls and texts days in advance without the worry of forgetting! Very convenient way to communicate with all of our associates all times of day no matter where we are at or what we are doing!

Cons

I only have great things to say! I have not had any trouble with the program at all!

Curran H.
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy fast robocalls!

Reviewed on 2018/11/09

It's a very nice platform, very versatile, and no complaints!!!!

It's a very nice platform, very versatile, and no complaints!!!!

Pros

IT's quick and easy to setup a robocall to my employees. It helps me get the word out easily and efficiently!

Cons

I think that there should be a way to change the recording for a scheduled call. If you have already set it up, you have to cancel and redo it to change the recording.....this is dumb

Response from Call-Em-All

Hi Curran,
Thanks for the feedback. We were able to look at your Call-Em-All account and it looks like you are on our older platform. We have released a newer version of our service that would allow you to input new audio into a scheduled broadcast instead of having to delete and redo the entire broadcast again. The upgraded pages can only be changed over by the master account holder. If you'd like to let them know or have them reach out, we're happy to help! There is no cost to upgrade.

I hope this information was helpful. Please feel free to give us a call at 877-226-3080 if you have any additional questions or need any assistance. We're happy to help!

Tracy T.
Overall rating
  • Industry: Libraries
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Tracy, Public Library Administrative Assistant

Reviewed on 2018/11/09

We used to call patrons when their materials were available, but it was a tedious and manual...

We used to call patrons when their materials were available, but it was a tedious and manual process. Using Call-Em-All frees up staff to interact with and assist more patrons.

Pros

Call-Em-All is easy to use and quick to set up. Start to finish is only a couple of minutes.

Cons

It conflicts with the Do Not Call registry, so those patrons will not be contacted.

Tenille S.
Overall rating
  • Industry: Education Management
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Text em all great platform

Reviewed on 2021/01/12

Pros

Text em all is a great platform with superb functionality. IT has allowed me to streamline my employee base. The program takes the place of 1 to 2 employees for me

Cons

Has some minor issues with the set up and it took 24 hour for reply,although my issue was resolved expeditiously.

Mark F.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for churches!

Reviewed on 2018/11/15

I'm utilizing CEA at my church in the following ways. 1) We send out a short (30-40 second)...

I'm utilizing CEA at my church in the following ways. 1) We send out a short (30-40 second) devotional every weekday morning from our pastors that we record ahead of time. We have had a very good response with this and have many people subscribed who don't even go to our church! 2) We send out vans to pick youth up in our community for our midweek youth group and use the texting features of CEA to send RSVP texts that the kids reply to so we can plan our van routes. 3) We use both calls and texts for special announcements we need to get to our congregation quickly. These include emergency prayer requests, weather cancelations, important reminders, etc. Overall, CEA has been a great service for us and we don't regret anything about signing up with them!

Pros

The flexibility that Call-Em-All offers is stellar! The ability to survey your call recipients is great. If you do the subscription, having the ability to send unlimited calls and texts and not having to be concerned about how many credits you're using is a relief. I think the price is very reasonable also.

Cons

I have used another texting software solution that had an accompanying app that was very nice. I wish CEA had one that you could receive notifications of replies to your text broadcasts and quickly send a reply of your own back. It would make the conversation ability of the software much easier.

Showing 5 reviews of 49 Read all reviews

Text-Em-All FAQs

Below are some frequently asked questions for Text-Em-All.

Text-Em-All offers the following pricing plans:

  • Starting from: US$7,50/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

No contracts. Pay-As-You-Go or Monthly plans available. Free Account (25 credits) = FREE PAY-AS-YOU-GO = starting at 9¢ per message, based on credits amounts as follows: 100-2,499 = 9.0¢ 2,500-4,999 = 8.5¢ 5,000-9.999 = 7.5¢ 10,000-19,999 = 7.0¢ 20,000-49,999 = 6.5¢ 50,000-99,999 = 6.0¢ 100,000-249,999 = 5.5¢ 250,000-499,999 = 5.0¢ 500,000+ = Contact via website MONTHLY = starting at $7.50 per month, based on phone number quantity as follows: 1-25 = $7.50 26-50 = $15 51-100 = $35 101-200 = $55 201-300 = $75 301-400 = $85 401-500 = $95 501-600 = $105 701-800 = $125 801-900 = $135 901-1000 = $150 1001+ = Contact via website

We do not have any information about Text-Em-All features

Text-Em-All has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Text-Em-All supports the following languages:

English

Text-Em-All supports the following devices:

Text-Em-All integrates with the following applications:

Bullhorn ATS & CRM, Church Community Builder, Church Office Online

Text-Em-All offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Text-Em-All.