TheWorxHub

Drive compliance and safety through smarter asset management

About TheWorxHub

TheWorxHub by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management CMMS platform, designed to streamline operations and facilities maintenance, for smarter, more efficient maintenance and operations. Our award-winning, all-in-one solution empowers over 2000 healthcare and senior living organizations to build smarter budgets, reduce maintenance costs, and proactively remain compliant — allowing employees and teams to spend more time on delivering quality care and exceptional resident experiences, while promoting standards focused on health and safety.

Designed to meet the needs of healthcare professionals, Brightly helps healthcare organizations tackle challenges that operational teams face today, such as centralizing work orders, organizing compliance-related tasks, managing building space, and synchronizing biomedical and facilities. For senior living organizations, Brightly also helps communities track and manage housekeeping, streamline transportation, and modernize data entries for any resident changes.

With TheWorxHub, users schedule and automate location- and asset-based work orders with a digital and centralized solution, making your team’s jobs easier and more streamlined with request automation. The solution’s mobile capabilities allow maintenance and operations team members to update service requests and inspection requirements, as well as prioritize and complete work orders from any mobile device — enabling access to crucial information anytime, anywhere.

Users can schedule preventative maintenance work orders on high-value assets to not only ensure continuous safety and compliance, but to shift away from costly, reactive repairs – ultimately saving your organization money by extending asset life.

TheWorxHub includes updated compliance codes for The Joint Commission and DNV, as it is designed to track compliance-related tasks and environment of care rounding. Pre-built deficiency-specific dashboards ensure communication between safety committees and maintenance teams, generating automated work orders and deficiency notifications. Pre-built risk assessment frameworks and dashboards help track asset risk, enabling you and your team to stay organized and on-track to be compliant.

The solution provides real-time data and analysis with built-in reports, predefined dashboards with KPI, and dynamic business intelligence visualization tools – providing your teams with up-to-date data and analytics to make and justify critical operational and budget decisions.


Key benefits of TheWorxHub

Manage assets in one place – Schedule and automate location- and asset-based work orders with a centralized, digital solution — making your team’s jobs easier and more streamlined
Proactively remain compliant – Stay organized and track compliance-related tasks and dashboards to ensure communication across key cross-functional teams
Focus on delivering quality care – Automate tasks and work orders so you and your team can focus your time and energy on providing the best patient & resident care.
Cut costs with smarter maintenance – Using a computerized maintenance management system (CMMS) prolongs asset life and reduces facility maintenance costs.
Build smarter budgets – View and share real-time data, analysis, KPIs, and dashboards to gain a current understanding of your operations and justify critical budget decisions.


Images

TheWorxHub Software - Add new maintenance requests
TheWorxHub Software - Check pending maintenance requests from the central dashboard
TheWorxHub Software - Add new requests for maintenance, housekeeping, transport, and more
TheWorxHub Software - View daily logs from the security dashboard
TheWorxHub Software - Add trip details like passenger name, trip date, and destination
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TheWorxHub video
TheWorxHub Software - Add new maintenance requests
TheWorxHub Software - Check pending maintenance requests from the central dashboard
TheWorxHub Software - Add new requests for maintenance, housekeeping, transport, and more
TheWorxHub Software - View daily logs from the security dashboard
TheWorxHub Software - Add trip details like passenger name, trip date, and destination

Not sure about TheWorxHub? Compare with a popular alternative

Starting Price

US$1,00
year
US$48,00
year

Pricing Options

Free version
Free trial
Free version
Free trial

Features

39
16

Integrations

No integrations found
3

Ease of Use

4,5 (170)
3,3 (29)

Value for Money

4,5 (170)
3,9 (29)

Customer Service

4,8 (170)
4,1 (29)
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Reviews

Overall rating

4,7 /5
(170)
Value for Money
4,5/5
Features
4,5/5
Ease of Use
4,5/5
Customer Support
4,8/5

Already have TheWorxHub?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 170
Joy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

What you put in - is what you'll get out! Easy to use and keeps everyone on track.

Reviewed on 2022/12/14

WorxHub has been a time saver, money saver and ensures everyone has the same information at any...

WorxHub has been a time saver, money saver and ensures everyone has the same information at any given time. What you put into WorxHub - You'll get out.

Pros

(1) All departments have access to the same information at any given time. (2) Creating scheduled work orders is very easy. (3) Ability to change labor for one or many work orders or for scheduled work orders is so easy. (4) Ability to follow up on a work order and ready the notes and time stamps has been so helpful. (5) Employees have a sense of accomplishment after a days work when they see all the work orders completed. (6) Ability to place a work order on hold for what ever reason helps it to not fall through the cracks. (7) Creating tasks in a work order ensures everything will be done and nothing will be missed when pulled away from a project for an emergency. The employee can return to the work order and know what still needs to be completed. (6) Many modules available for different departments to benefit from and all having access to the same information.

Cons

(1) We should be able to export all information we enter into WorxHub. We are not able to extrapolate information we entered into the system that would benefit other departments, i.e. run report on all pets, run report on individuals on oxygen, etc. If the role permissions have allowed the person access to the information, they should be allowed to see it and/or download a report with the information. (2) We are not able to see cell phone numbers. Majority of people only have a cell phone. We should be allowed to see the residents demographics on all work orders. It is a waste of time to go to another page, searching for the residents profile, and then being able to make the call needed to the resident. (3) Running reports could be a little easier. (4) When searching~ the header does not stay at the top. When you scroll down you loose the column header. Very frustrating. (5) When viewing information from the search mode - we can't lengthen the column to see all the details.

Casey
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Facilities and Campus operations and maintenance solution

Reviewed on 2020/01/15

This suite of solutions have enabled us to reduce time on transportation needs, simplify room...

This suite of solutions have enabled us to reduce time on transportation needs, simplify room booking, validate expenses on maintenance, and convert from being reactive to proactive by managing recurring and scheduled preventative maintenance work orders. Our organization has adopted bar coding of assets which saves time tracking assets and helps account for repaired, replaced, and misplaced assets.

Pros

The Worx-hub software and suite of solutions is of exceptional value and very user friendly. Like any other system or activity, what you put into it, you will get out of it. The system is scalable and interfaces well with multiple hardware platforms. Ease of use for end users is exceptional. Our end users include residents with little to no experience, staff with basic to moderate computer systems experience too our fully engaged maintenance and operations staff.

Cons

The most challenging aspect of the software, like any other, is the initial data entry of assets, products and systems, where none previously existed. It would have been far better if we had the ability to port over data.

Lori
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A good data base and maintenance work program

Reviewed on 2021/10/18

Overall it's a pretty straight forward program to use. We use it on a daily bases and having the...

Overall it's a pretty straight forward program to use. We use it on a daily bases and having the information in one place is great.

Pros

I like that it's fairly easy to use. Versatile for records and maintenance data.

Cons

That you cannot delete old files or some errors. It's often slow than what we are used to. And some history data is deleted when tenants have moved, etc..

Justin
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Multiple Views at Once

Reviewed on 2023/07/18

Good product, good support. professional.

Good product, good support. professional.

Pros

I create all of the Scheduled Work Orders (SWO) for our hospital. I like to view my existing SWO from other facilities that I have created while building a new one. Or, adding Assets, I like to view existing assets in another WorxHub window to have consistent names. 3 monitors are also a bonus!

Cons

Each month roughly 100 Scheduled Work Orders release. I wish I could select multiple work orders to assign to 1 mechanic. Working offline the scanner doesn't work. If you have a WO with a lot of tasks and you move out of WiFi range often you loose all of the data entered. I understand it would make it slower, but updating more often would help, similar to Google Docs.

Rick
Overall rating
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Rick's Review.

Reviewed on 2023/12/18

I enjoy the format...simple but involved. My best assistant.

I enjoy the format...simple but involved. My best assistant.

Pros

It's a great visual way to stay on top of day to day issues. Keeps PM's organized with contractors. Good scheduler and reminder. Don't have to rely on my memory.

Cons

Not being able to 'back-up' from some parts of the application to another.

Showing 5 reviews of 170 Read all reviews

TheWorxHub FAQs

Below are some frequently asked questions for TheWorxHub.

TheWorxHub offers the following pricing plans:

  • Starting from: US$1,00/year
  • Pricing model: Subscription
  • Free Trial: Not Available

Contact DudeSolutions for pricing information.

TheWorxHub has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

TheWorxHub supports the following languages:

English

TheWorxHub supports the following devices:

We do not have any information about what integrations TheWorxHub has

TheWorxHub offers the following support options:

Email/Help Desk, Phone Support, Chat

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