Intuit Field Service Management

Enterprise field service management software

About Intuit Field Service Management

Intuit Field Service Management ES is a field service management solution which offers job scheduling, invoicing, and real-time updates to deliver information to technicians and receive data from the field. Integration with QuickBooks Desktop Enterprise keeps field service and financial data in sync.

With Intuit Field Service Management ES, users can schedule and assign work orders through the drag-and-drop interface. The dashboard gives users insight into each technician’s status, location, and assigned work orders. Users can also view the status and duration of each job, and the technician's travel time, arrival time, and hours clocked. Google Maps integration and GPS allow users to locate customer sites and track workers, enabling the minimization of travel time between jobs.

Intuit Field Service Management ES stores all customer, contact, and equipment information centrally, giving technicians access to available equipment and service histories before starting a job. Native mobile apps for Android and iOS let technicians receive work orders and schedules in real time while out in the field.

Devices

Business size

S M L

Images

Users can manage all of their field service operations with Intuit Field Service Management ES
Intuit Field Service Management ES integrates with QuickBooks Desktop Enterprise
View 3 more
Intuit Field Service Management screenshot: Users can manage all of their field service operations with Intuit Field Service Management ES Intuit Field Service Management screenshot: Intuit Field Service Management ES integrates with QuickBooks Desktop Enterprise

Features

Total features of Intuit Field Service Management: 52

  • ACH Payment Processing
  • Accounting Integration
  • Alerts/Notifications
  • Appointment Management
  • Audit Trail
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Call Center Management
  • Contact Database
  • Contract/License Management
  • Contractor Management
  • Customer Database
  • Dispatch Management
  • Document Imaging
  • Electronic Signature
  • Employee Management
  • Equipment Tracking
  • GPS
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Labor Forecasting
  • Lead Management
  • Maintenance Scheduling
  • Mobile Access
  • Online Booking
  • Payment Collection in the Field
  • Performance Appraisal
  • Performance Metrics
  • Point of Sale (POS)
  • Preventive Maintenance
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reporting/Analytics
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History
  • Skills Tracking
  • Task Management
  • Technician Management
  • Work Order Creation
  • Work Order Management

Alternatives

BigChange

4,6
#1 Alternative to Intuit Field Service Management
BigChange JobWatch is a web-based mobile workforce management solution that combines back-office capabilities with...

Jobber

4,6
#2 Alternative to Intuit Field Service Management
Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a...

Housecall Pro

4,7
#3 Alternative to Intuit Field Service Management
Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their...

FieldPulse

4,6
#4 Alternative to Intuit Field Service Management
FieldPulse is an all-in-one field service management solution with fully featured mobile apps for Android & iOS...

Reviews

Overall rating

3,2 /5
(5)
Value for Money
2,8/5
Features
2,4/5
Ease of Use
3,8/5
Customer Support
3/5

Already have Intuit Field Service Management?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 5
Michael S.
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Connections

Reviewed on 2020/04/04

It was a big installation and training process. Ot took a little while to be up and running...

It was a big installation and training process. Ot took a little while to be up and running efficiently

Pros

Intuit enables us to keep connected. The consultants in the field the different department heads. Also invoicing is also connected.

Cons

Nothing I can think of. It works very well. Enables us to keep better control over consultants who are most6out of of6.

Taylor B.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Field Service Review - KBS

Reviewed on 2021/03/24

Overall our experience has been positive, as far as customization and minimal issues with the...

Overall our experience has been positive, as far as customization and minimal issues with the product.

Pros

We liked that it was customizable for what we needed it for and that we were able to add maintenance agreements that were easily visable.

Cons

The look of Field Service is outdate, and we would like the option to be able to clearly schedule installations and a more modern GPS capability to see our technicians. These features are some what available just not as modern as we would have liked.

Shirley V.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

I Hate this program

Reviewed on 2019/08/06

I can see no benefit as far as Quickbooks goes. Everything in QB is a mess. How can I clean this...

I can see no benefit as far as Quickbooks goes. Everything in QB is a mess. How can I clean this mess up. Do you people have a solution to my accounting problem?

Pros

1. Scheduling the guys and they can see w/o on phones.
2. Charging the clients on site.

Cons

We've had this program for over 4 years and our Quickbooks is a mess.
Does not synchronize well.
When we try to enter checks on QB for deposits, the invoice does not always show up over 3/4 of the time.
I looked at QB the other day and there are so many A/P open and I know it is not true.
This is after 4 years of use. Imagine how sad I am that I choose this program for my office people.

Response from Intuit

Hi there, Shirley. As a company executive, the last thing you should have to worry about is having an inaccurate A/P account. You may wish to consider contacting one of our QuickBooks certified accountants, known as ProAdvisors, to assist with resolving any discrepancies in your file. The following link provides a list of available ProAdvisors in your area: https://quickbooks.intuit.com/find-an-accountant/

Thank you for taking the time to share your thoughts on the program. David, the QuickBooks Team

Danielle J.
Overall rating
  • Industry: Facilities Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Not great

Reviewed on 2020/10/21

We ended up switching to Service Fusion so that we could have additional features and upgrades.

We ended up switching to Service Fusion so that we could have additional features and upgrades.

Pros

It is very basic, it follows a tab-type process.

Cons

Nothing ever changes. There are no updates. If you need help, support is very hard to get ahold of. You pay by the user license.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 2.0 /10

Yikes

Reviewed on 2018/10/06

Pros

It’s technically a field service management tool.

Cons

Everything. It’s poorly implemented, way overpriced, and just crusty. Features are fewer and less helpful across the board versus even the worst standalone FSM software I tried in our search.

Showing 5 reviews of 5 Read all reviews

Intuit Field Service Management FAQs

Below are some frequently asked questions for Intuit Field Service Management.

Intuit Field Service Management offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Pricing is based on the number of users required. 1-10 users: $35/user/month. 11-40 users: $31/user/month. 41-101 users: $28/user/month.

We do not have any information about Intuit Field Service Management features

Intuit Field Service Management has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

We do not have any information about what languages Intuit Field Service Management supports

Intuit Field Service Management supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Intuit Field Service Management integrates with the following applications:

QuickBooks Desktop Enterprise

Intuit Field Service Management offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for Intuit Field Service Management.