About Spark Chart
Spark Chart is a SaaS survey software solution for business consultants and leaders to create and deploy any type of survey and collect feedback. Its key features include ready-made templates, advanced logic, comprehensive survey deployment and response tracking, process automation, multiple language support and deep analytical and reporting tools.
The application comes with modules to conduct employee surveys, gather 360 degree feedback, find out Net Promoter Score (NPS), get customer feedback, perform market research and conduct virtually any type of survey. Users can access the system’s predefined templates and create customized surveys with advanced logic. Spark Chart includes a functionality which lets team members define the flow of the survey and automate actions. Integrate with 1400+ applications using the Zapier integration.
Spark Chart includes a customizable branding feature which allows users to change project logos, headers, colors, messages and instructions. The deployment tool lets teams send surveys to recipients via email and publish on social media or websites. A tracking tool monitors engagement, displays the respondent’s progress and collects feedback. Notifications can be enabled to receive messages and results immediately on completion of surveys.
The reporting capability is comprehensive. Customized reports can be created for different audiences. Results can be easily filtered by selected question responses, projects, groups, individuals, segments, demographic groups, date ranges and more. Multiple filters can be applied. There are numerous options for customizing shared reports, including a large range of chart types, choosing which report elements are shown or hidden, viewing data tables, inserting recommendations and message directly into reports. Reports can be shared with a link and may also be exported and printed.
There are too many features to list them here.
Pricing starting from:
US$25,00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Key benefits of Spark Chart
Design & create any type of survey!
Customize & deploy surveys quickly!
Dig deep & analyze with ease!
Create & share beautiful reports. Instantly!
Get expert support & advice, 24 hours a day and 7 days a week!
Devices
Business size
Markets
Supported Languages
Pricing starting from:
US$25,00/month
- Free Trial
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Spark Chart: 40
- 360 Degree Feedback
- Benchmarking
- Charting
- Collaboration Tools
- Complaint Monitoring
- Conditional Logic
- Customizable Branding
- Customizable Questions
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Email Marketing
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- NPS Survey Structure
- Negative Feedback Management
- Panel Management
- Performance Management
- Progress Tracking
- Pulse Surveys
- Question Branching
- Question Library
- Question Piping
- Randomization
- Rater Selection
- Reporting/Analytics
- Response Quotas
- Response Validation
- Self Service Portal
- Site Intercept Survey
- Skip Logic
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Survey Sample Management
- Survey/Poll Management
- Surveys & Feedback
- URL Customization
Alternatives
CheckMarket
SurveyLab
Alchemer
IntouchSurvey
Reviews
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- Industry: Marketing & Advertising
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Spark Chart is a multi-faceted marketing tool
Reviewed on 2019/06/05
I can determine if a potential client or customer is a fit for my business, based on the answers...
I can determine if a potential client or customer is a fit for my business, based on the answers received.
Spar Chart is part of my digital process to qualify new customers or clients.
Pros
Spark Chart is an easy tool to learn how to use, but very powerful when it is used to uncover information
and share information for your clients or potential clients or customers. It is an excellent tool for surveys and feedback, utilizing it's various templates. I like it because I can create marketing audits for my business.
Cons
The only thing I didn't like a about the software is that there were not a lot of
templates when I initially starting using it over a year ago. I just created my own templates for my
business.
Response from Spark Chart
Thanks for your encouraging feedback James. We appreciate you taking the time. Let us know if you have some specific survey template requirements and we will build some and add them to our library.
- Industry: Management Consulting
- Company size: 2-10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Tried the Free Tools, Glad I Paid for Spark Chart
Reviewed on 2019/06/04
Very positive. The end user experience looks great and functions smoothly. The reports save us time...
Very positive. The end user experience looks great and functions smoothly. The reports save us time on compiling stats and gives us insights. The learning curve isn't real steep but once the customs and design approach are understood it became a simple to use and powerful ally to our survey work.
Pros
Spark Chart's flexibility and features handles our diverse needs. We're a business strategy consulting firm so I need to survey clients workforces from time to time. We've also used it to set up a proprietary tool I designed to assess Fluidity within a company across the company, teams, or departments.
Cons
The learning curve is not as intuitive at first, but over the last couple of years the development team has managed to both add more feature and simplify the end user experience.
Response from Spark Chart
Thanks for your feedback Kevin. We are continuing to work on more features and looking to make them as easy to use as possible.
- Industry: Management Consulting
- Company size: Self Employed
- Used Other for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great for very specific use cases
Reviewed on 2019/09/06
Smooth, easy and a little boring.
Smooth, easy and a little boring.
Pros
What I love about this survey tool is that they offer a lot of things straight out of the box. Specifically starting a new survey is made so much easier with templates available in the system.
The system is also quite easy to use. Although there's a tour option, the tool itself is pretty self explanatory.
I can see this work really well when used inside businesses for 360 reviews or leadership surveys as the tool offers you to add e-mail recipients even including e-mail templates.
Cons
Although very user friendly , the surveys come across pretty dull. Surveys are already not something people are waiting to fill out so a bit more excitement would be very welcome.
I also feel the survey templates could use a bit more explanation (why are certain questions where they are, what's the thinking behind it?)
And when I choose any survey tool it has to offer the option to add images instead of words as answers. This encourages people to respond and engage. I have not found this to be available in this spark chart.
Response from Spark Chart
Thanks for your feedback. Much appreciated. It's great to get suggestions, particularly when they align with our plans for the future. We have new features in development for some of your suggestions. Thanks again. By the way, I would love to get on a call to discuss.
- Industry: Management Consulting
- Company size: 2-10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very powerful survey tool. Fast, responsive service. Innovative approach
Reviewed on 2019/05/13
We have used Spark Chart for a variety of survey needs from gaining feedback from our customers...
We have used Spark Chart for a variety of survey needs from gaining feedback from our customers about the services we have delivered (Spark Chart works like a dream for this) to running organisational climate surveys for our clients (very powerful and easy to set up the way we want). We have received very high response rates and our clients are very satisfied with the quality of the results.
Spark chart is very flexible - every aspect of the survey is customisable from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. Spark Chart also generates high-quality, shareable reports that clearly present the data. It is also regularly updated with new innovations and features.
Pros
Spark chart is a very flexible survey system. Every aspect of the survey is customisable - from the written content seen by respondents to the ways in which they can access surveys (anonymously or named). And, even with all these features, it is still easy to use. I have launched simple surveys in just a few minutes and more complex surveys in an hour or two. The system does most of the work for you. Spark Chart also generates high-quality, shareable reports that clearly visualise the data. Spark Chart is regularly updated with new innovations and features.
Cons
All my experiences have been good and the data reporting is excellent. The one thing I am looking forward to is even more complex reporting features that are in development and will be released soon (so, not really a 'con'!).
Response from Spark Chart
Thanks for the great feedback Dylan. We appreciate it.
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool with great development trajectory
Reviewed on 2019/06/04
I am happy with SparkChart, as it helped me transition from paper to online in all my surveys....
I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it.
Pros
I like the reliability and flexibility of the tool. I can do all my training survey work with it and it does so in a great way. Analysis of results is easy and straightforward. What really keeps me in the tool is the frequent improvement of the service. The people who run it listen to their users and have greatly improved the usability of the software. It's also stable as a rock. I love how I frequently get the message 'this is what is new since your last use' when I log in. Thanks guys for believing in your product and keeping it fresh!
Cons
Usability is still an issue for me. Some design decisions are just strange. why do I still have to look every time for the way to create a link to give my people? Why do I manually have to generate a link for the survey to hand out? Things have improved, but I still keep looking around for things more than I should.
Response from Spark Chart
Thanks for your feedback. We appreciate it. Please reach out to our support team for some help. It sounds like we may be able to make some things easier for you with a bit of one on one guidance. We are also building a new onboarding process right now. So, your input would be very beneficial. We are available 24 x 7.
Spark Chart FAQs
Below are some frequently asked questions for Spark Chart.Q. What type of pricing plans does Spark Chart offer?
Spark Chart offers the following pricing plans:
- Starting from: US$25,00/month
- Pricing model: Subscription
- Free Trial: Available
Annual Plan: 300 $ per annum for a fully featured Account 480 $ per annum for a Consultant/Enterprise Plan Monthly Plan: 30 $ per month for a fully featured Account 50 $ per month for a Consultant/Enterprise Plan
Q. What are the main features of Spark Chart?
We do not have any information about Spark Chart features
Q. Who are the typical users of Spark Chart?
Spark Chart has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Spark Chart support?
Spark Chart supports the following languages:
English
Q. Does Spark Chart support mobile devices?
Spark Chart supports the following devices:
Q. What other apps does Spark Chart integrate with?
Spark Chart integrates with the following applications:
Slack, Zapier
Q. What level of support does Spark Chart offer?
Spark Chart offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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