About Retail Express
Retail Express is a cloud-based POS, inventory and eCommerce software which provides inventory-based Australian and NZ retailers with a central platform from which to manage sales and services, inventory and logistics, marketing and loyalty, plus business intelligence practices, & more across multiple online stores. As a cloud solution, Retail Express gives users the flexibility to manage their sales, inventory, etc. anytime, anywhere, via any internet-enabled device, including computers, laptops, tablets and mobile devices. Reports and dashboards give users valuable insight into business performance.
Retail Express supports iPad or tablet POS, allowing staff to serve clients on-the-go. Other POS features include intelligent product search, a cross-selling recommendation engine and discounting rules. Users can integrate Retail Express with their existing web store, and manage all of their online and in-store products, pricing, inventory, and customers from one place. Smart algorithms help users manage stock levels and replenishment, while marketing and loyalty tools enable users to segment customers, send personalized email campaigns and build configurable loyalty rewards programs. Retail Express serves to streamline the user-workflow by integrating with familiar accounting and eCommerce platforms like Xero, MYOB, Shopify, Magento, WooCommerce, and more.
- Free Trial
- Subscription
Compare with Popular Alternatives
Devices
Business size
Markets
Supported Languages
- Free Trial
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Retail Express: 68
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Barcode / Ticket Scanning
- CRM
- Campaign Management
- Channel Management
- Client Management
- Commission Management
- Cost Tracking
- Customer Accounts
- Customer Database
- Customer History
- Customer Segmentation
- Cycle Count
- Data Import/Export
- Data Synchronization
- Discount Management
- Email Marketing
- Employee Management
- For Retail
- Gift Card Management
- Inventory Control
- Inventory Management
- Inventory Optimization
- Inventory Replenishment
- Inventory Tracking
- Kitting
- Layaway Management
- Loyalty Program
- Mail Order
- Merchandise Management
- Monitoring
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Location
- Offline Access
- Order Management
- Ordering Automation
- Payment Processing
- Point of Sale (POS)
- Pricing Management
- Product Identification
- Promotions Management
- Purchase Order Management
- Real Time Data
- Real Time Reporting
- Reorder Management
- Reporting & Statistics
- Reporting/Analytics
- Retail Management
- Retail POS
- Returns Management
- Returns Tracking
- SKU/UPC Codes
- Sales Reports
- Search/Filter
- Social Commerce
- Social Media Integration
- Status Tracking
- Stock Management
- Supplier Management
- Touch Screen
- Warehouse Management
- Website Integration
- eCommerce Management
Alternatives
Lightspeed Retail
WooPOS
GoFrugal
Cin7
Reviews
Already have Retail Express?
Software buyers need your help! Product reviews help the rest of us make great decisions.
Write a Review!- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Fantastic System for all Retailers, big and small
Reviewed on 2020/06/08
From the initial Sales manager, to the Implementation Manager.... all staff were fantastic,...
From the initial Sales manager, to the Implementation Manager.... all staff were fantastic, enthusiastic and more than capable of handling any questions/issues I had.
Pros
The easy to use system means my staff picked it up quickly.
The detailed Back of House reporting is a managers dream.
Cons
The only thing I've seen missing is an ability to sell an item via weight ($$/per kg), but it's minor. Our previous system never had this either so we're well placed to get around it. Would be great in the future.
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Retail Express Implementation for a Small Multi Sectioned Retail Business
Reviewed on 2020/05/19
The Overall Experience has been great very easy to transition . The On-boarding Program for...
The Overall Experience has been great very easy to transition . The On-boarding Program for Training was Great and the Access to Resources Fantastic. The Implementation Manager and other Points of Contact were all great to deal with.
Pros
Modern Cloud based system that has all the Reporting Requirements needed but all the Functionality of a Modern System in a Age of Technology Advancement . It seems as though it has been designed for this Purpose not the " that's something we are going to develop in the Future attitude" that other Systems seem to have.
Cons
At this stage I believe it is still the Honeymoon Period so just " Training Training Training" to get the Most out what we can Do with Retail Express
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Feedback
Reviewed on 2018/10/03
Pros
easy for sales staff to raise invoices. easy to enter new customers. easy to add new staff and modify existing ones.
Cons
Have to manually do the upload to Xero each day.
Can not give customers a 7 or 14 day account.
Receiving stock when not all products are supplied is a nightmare.
Can not make it compulsory to put a customer PO on an invoice.
Can still process an invoice to a customers account when on stop credit.
Unable to set own compulsory fields when entering new stock/customers
Unable to set own preferences and shortcuts
unable to setup credit card surcharge to be added automatically when we select that payment method.
we provide service as well as sales. Can't set up a service item - has to be done as stock.
Pink pricing always changing/incorrect
Disabled products can still be added to PO’s
Comments on invoices don’t upload to xero
If an invoice that is in xero has been paid cash, and it has been rounded up it wont upload
Credit Notes don’t upload to xero
- Industry: Computer Hardware
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great POS Cloud System
Reviewed on 2019/04/11
Excellent service, quick responses to queries, very helpful support. Updates are provided via...
Excellent service, quick responses to queries, very helpful support. Updates are provided via overnight uploads done automatically with no downtime to your system. New update information is provided in detail via email. They respond well to customer suggestions and are constantly improving the system.
Pros
The implementation of this software is fantastic. A team of experts is available to help you transfer your database of stock, suppliers and customers with ease. Retail Express has a comprehensive knowledge database including video tutorials and instructions which all staff can access. The software is friendly, easy to use and navigate with email and internet integration.
Cons
Special customer orders are tricky to handle. We are yet to understand how to order/manage customer orders and are currently doing this through the lay by option which is difficult unless you have one staff member managing this are (IE: you can over order stock). Back orders are a little cumbersome but can be adapted to suit your business needs. Overall though the positives of this system outweigh the small negatives.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Professional Support with Friendly Service
Reviewed on 2018/09/17
This software is great for a business with multiple locations. It seems to contain a large scale...
This software is great for a business with multiple locations. It seems to contain a large scale fulfillment section which smaller businesses (such as ours) don't really need. Overall it's been a positive step forward for our business.
Pros
Retail Express is easy to use. The point of sale is simple, yet very clever and allows you lay-by, sell and invoice all in the one transaction. It's search feature is fantastic, letting you view transactions from the day, week or via your own custom dates. We love the ability to email our customer invoices and receipts, saving us both time and money. Working with multiple screens in a web browser is a great bonus for our business.
Cons
Retail Express doesn't really cater to customer orders that well. It categorizes them as lay-by's. It does not enable the customer order to be identified in a purchase order (IE: there is no automatically fulfill mechanism). It's difficult to search for a product and you can't seem to view who the customers are that purchased the product, based on the product.
Retail Express FAQs
Below are some frequently asked questions for Retail Express.Q. What type of pricing plans does Retail Express offer?
Retail Express offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Contact Retail Express for pricing information.
Q. What are the main features of Retail Express?
We do not have any information about Retail Express features
Q. Who are the typical users of Retail Express?
Retail Express has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Retail Express support?
Retail Express supports the following languages:
English
Q. Does Retail Express support mobile devices?
Retail Express supports the following devices:
Q. What other apps does Retail Express integrate with?
Retail Express integrates with the following applications:
Bigcommerce, MYOB Essentials, Magento Commerce, Mailchimp, Phocas Software, Shopify, Tanda, WooCommerce, Xero
Q. What level of support does Retail Express offer?
Retail Express offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Retail Express.
