Splashtop
About Splashtop
A leading software solution for remote access and support with a global user base of over 30+ million, spanning small businesses to major enterprises. Committed to security and performance, Splashtop is ISO 27001 certified and aligns with SOC 2 and GDPR standards.
Splashtop Business Access: A dedicated remote desktop software tailored for business professionals, teams or individuals. It enables seamless work from any location and on any device, complemented by a centralized management system.
Key Features: Seamless file transfer, remote printing capabilities, device-agnostic access, features for remote reboot and wake-up, and support for multi-monitor setups.
Pricing: Starting at $5/month.
Splashtop SOS: Designed for IT professionals, support teams, and help desks, this solution offers on-demand secure connections to users' computers and mobile devices, either through session codes or unattended access.
Key Features: Integration with PSA systems, option for custom branding, file transfer capabilities, desktop sharing, chat support, and user management tools.
Pricing: Beginning at $17/month.
Splashtop Remote Support: A solution built for IT teams and MSPs, allowing for the provision of remote access and support to client computers seamlessly.
Key Features: Offers flexible subscription models, allows for unlimited technician usage, supports unlimited concurrent sessions, and provides unattended support options.
Pricing: Available from $40/month.
Splashtop Enterprise: A comprehensive solution for organizations to ensure employees can access their workstations remotely and receive timely IT support.
Key Features: Advanced grouping and permission settings, centralized management console, anytime support access, direct helpdesk support for employees, and integration options with ticketing and PSA systems.
Pricing: Please inquire directly for Splashtop Enterprise pricing details.
Key benefits of Splashtop
Splashtop features include:
+ UNBEATABLE PRICE
Save up to 90% compared to other comparable remote desktop solutions.
+ HIGH PERFORMANCE
Splashtop Business Access uses the same high-performance engine that powers our award-winning consumer products used by millions. Enjoy HD quality and fast connections.
+ ACCESS FROM ANY DEVICE
Get unattended remote access to your Windows, Mac, and Linux computers from Windows, Mac, iOS, Android, and Chrome browser/Chromebook.
+ REMOTE FILE TRANSFER
Easily transfer files between computers. You can drag-and-drop files between computers and you can also transfer files without starting a remote session!
+ REMOTE PRINT
Select the file you need from your remote computer and print it on your local printer instantly. No need to transfer files or fax printed documents.
+ REMOTE WAKE
Remotely wake up your computer. The target computer must support Wake-on-LAN and be connected via LAN cable.
+REMOTE REBOOT
Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.
+ ROBUST SECURITY
All remote sessions are protected by security features including TLS and 256-bit AES encryption, device authentication, two-step verification, and multiple 2nd-level password options. All connections, file transfers, and management events are logged.
+ MULTI-TO-MULTI MONITOR
View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi.
+ CHAT
Chat with the user at the remote computer while in a session or outside a session.
+ USER MANAGEMENT
Enable your entire team to use remote access. Invite users and set their roles and access permissions. Allow access to specific computers.
+ SHARE MY DESKTOP
Broadcast your Windows desktop in view-only mode via a simple web link that can be viewed in almost any web browser. No app download or plug-in required.
+ SESSION RECORDING
Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.
+ EASY DEPLOYMENT
Create your own deployment streamer that automatically binds to your account. Or download the standard streamer and log in using your Splashtop ID and password.
+ PSA SYSTEM INTEGRATION
Seamlessly integrate with PSA systems to optimize workflow. Available with Splashtop SOS.
+ FLEXIBLE SUBSCRIPTION PLANS
Choose from a variety of subscription options tailored to your needs. Available with Splashtop Remote Support.
+ UNLIMITED TECHNICIAN ACCESS
No restrictions on number of technicians. Available with Splashtop Remote Support.
+ UNLIMITED CONCURRENT SESSIONS
Cater to multiple sessions simultaneously without any limitations. Available with Splashtop Remote Support.
+ UNATTENDED SUPPORT OPTIONS
Provide assistance without necessitating active involvement from the other end. Available with Splashtop Remote Support.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great experience with Splashtop
Reviewed on 2023/06/02
We have been using Splashtop SOS for many years now and started using Splashtop Business during the...
We have been using Splashtop SOS for many years now and started using Splashtop Business during the pandemic to provide remote support to our Zoom Room devices.
Pros
Splashtop has all of the features we need to use daily to provide remote support to our community. You can respond to UAC prompts remotely, transfer files to/from the user's computer, and even lock the mouse if needed.
Cons
Walking a user through downloading a mobile app or approving all of the permissions needed to use Splashtop on a newer Mac can be kind of a pain, but that is the result of built-in security features in the operating systems, not anything on Splashtop's end.
Alternatives Considered
Webex Suite, ConnectWise ScreenConnect, TeamViewer Remote, Adobe Connect and LogMeInReasons for Choosing Splashtop
Splashtop is far easier and more user-friendly than walking someone through sharing their screen via Skype and giving you control. It also lets you respond to UAC prompts.Switched From
SkypeReasons for Switching to Splashtop
Splashtop had all the features we wanted at a much better price point than any alternative products.Response from Splashtop
Hello Amy,
Thank you for sharing your positive Splashtop experience. We’re happy to hear that Splashtop’s features have been useful and easy to use. Your feedback is invaluable to us as it helps us sustain the level of quality we provide to you and your organization. We hope to continue being your primary remote connection provider and exceed your expectations. Thank you for choosing Splashtop.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Splashtop ROCKS
Reviewed on 2023/11/24
Excellent product, I would highly recommend it!
Excellent product, I would highly recommend it!
Pros
Very easy to use and they are always working on additional features to be implemented
Cons
Updates come on when first logging in and can take time for the updates
Response from Splashtop
Hello Josepj,
Thank you for taking the time to share your positive experience with Splashtop. Regarding your feedback on updates, we understand that they may occasionally interrupt your workflow, and we're continually striving to minimize any inconvenience while ensuring that you have access to the latest improvements. We're delighted to have earned your recommendation and are grateful for your trust in us, especially considering your transition from other providers. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you again for choosing Splashtop.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Splashtop - smooth remote access
Reviewed on 2023/08/31
The business version also offers many advantages, it can be installed on any device without any...
The business version also offers many advantages, it can be installed on any device without any additional cost. This allows me to provide support whether I'm in the office, at home, or on the go. Another feature I like about splashtop is that it allows multiple users to provide support simultaneously.
Pros
I have been using Splashtop for remote access for a long time and its connection is fast and covers all operating systems including mobile. With the increasing mode of remote work, we need unattended access to a variety of devices like servers and phones, and Splashtop does this very well. We even switched from other popular software purely for the cost advantage, it's cheap compared to the competition. A standout feature is the ability to brand the single login applet, allowing us to maintain brand consistency.
Cons
Although it works well with the tools it has, splashtop needs to add more functions that allow it to have a more dynamic connection, the UX needs improvement, the order of the menus needs a better order, sometimes it is difficult to find a function, another aspect What confuses is the name of its clints, instead of being a single installation for all the devices, you have to choose whether it is to manage or receive connections.
Response from Splashtop
Hello Robert,
Thank you for taking the time to share your detailed feedback on Splashtop. We're thrilled to hear that you've been enjoying smooth and fast remote access across various operating systems. We appreciate your recognition of our cost advantage compared to other popular software, as well as our customizable branding options. Your constructive criticism regarding the need for additional functions and UX improvements is duly noted, and we're committed to enhancing our platform to better meet your dynamic connection needs. We look forward to continuously improving our services to exceed your expectations. Thank you for choosing Splashtop.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Splashtop Review for Remote Workers
Reviewed on 2024/09/18
I really like it. Much better than the prior system the company used.
I really like it. Much better than the prior system the company used.
Pros
Ease of use and simple navigation with Splashtop is much better than other programs our company has used.
Cons
My mouse appears to have two mouse pointer arrows, but only one is active. This can be confusing, and it may be some display settings that are entirely unrelated to Splashtop.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Access anytime with Splashtop
Reviewed on 2023/11/02
Overall Splashtop is the best solution for remote access of softwares and computers and it's very...
Overall Splashtop is the best solution for remote access of softwares and computers and it's very reliable
Pros
The best thing is it's feature of simple remote accessibility to the softwares with fair security and reliability
Cons
It's user interface can be better according to the modern time and certain functions can be added
Response from Splashtop
Hello,
Thank you for taking the time to share your experience with Splashtop. We appreciate your feedback regarding the user interface and additional functionalities and rest assured, we're always working to enhance our platform to better meet the needs of our users in today's modern environment. We're delighted to have earned your trust as the best solution for remote access, especially after switching from other providers. We're committed to continually improving to ensure your experience remains top-notch. Thank you for choosing Splashtop.
Splashtop FAQs
Below are some frequently asked questions for Splashtop.Q. What type of pricing plans does Splashtop offer?
Splashtop offers the following pricing plans:
- Starting from: US$5.00/month
- Pricing model: Subscription
- Free Trial: Available
$5.00 per month for Business Access Solo (billed annually at $60/year) $8.25 per user, per month for Business Access Pro (billed annually at $99/user/year)
Q. Who are the typical users of Splashtop?
Splashtop has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Splashtop support?
Splashtop supports the following languages:
Chinese, English, French, German, Japanese, Portuguese, Spanish
Q. Does Splashtop support mobile devices?
Splashtop supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Splashtop integrate with?
Splashtop integrates with the following applications:
Atera, Autotask PSA, IBM Security MaaS360, Ivanti Neurons for MDM, Naverisk, NinjaOne, ServiceNow, Spiceworks Cloud Help Desk
Q. What level of support does Splashtop offer?
Splashtop offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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