About RingOver

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

Pricing starting from:

£17,00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of RingOver

- Save money on phone bills with unlimited calls* up to 60 landline and mobile destinations included in your plan.
- Enhance global outreach using RingOver's international virtual phone numbers activated instantly from your dashboard.
- Reduce time-consuming manual logging with call activity automation and CRM data syncing.
- Scale your team and phone system at your own pace using the full-featured RingOver dashboard.
- See real-time detailed analytics to assess your team's call performance in a quick glance.

*see ringover.com for details

Devices

Business size

S M L

Markets

Canada, United Kingdom

Supported Languages

English, French

Pricing starting from:

£17,00/month

  • Free Trial
  • Free Version
  • Subscription

Images

Search and access contacts from a central contact directory
Check advanced call logs
Sync call data into the user's CRM system
Gain business insight from real-time analytics
Manage all of your users in one place
Live call activity
Click to call numbers with screen-pop extension
Instantly add international numbers in 60+ countries
Manage availability by setting business hours
View 11 more
RingOver screenshot: RingOver screenshot: Search and access contacts from a central contact directory RingOver screenshot: Check advanced call logs RingOver screenshot: Sync call data into the user's CRM system RingOver screenshot: Gain business insight from real-time analytics RingOver screenshot: Manage all of your users in one place RingOver screenshot: Live call activity RingOver screenshot: Click to call numbers with screen-pop extension RingOver screenshot: Instantly add international numbers in 60+ countries RingOver screenshot: Manage availability by setting business hours

Features

Total features of RingOver: 68

  • API
  • Access Controls/Permissions
  • Activity Tracking
  • Agent Interface
  • Archiving & Retention
  • Auto-Dialer
  • Automated Routing
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Call Center Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Tagging
  • Call Transcription
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Configuration Management
  • Contact Management
  • Electronic Signature
  • Employee Activity Monitoring
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • Help Desk Management
  • IVR / Voice Recognition
  • Inbound Call Center
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • On-Demand Recording
  • Outbound Call Center
  • Phone Key Input
  • Quality Management
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Recording
  • Remote Support Software
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • Scheduled Recording
  • Softphone Software
  • Text to Speech
  • Third Party Integrations
  • Unified Communications
  • Video Chat
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Workforce Management

Alternatives

GoToConnect

4,5
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CloudTalk

4,6
#2 Alternative to RingOver
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer...

TalkChief

5
#3 Alternative to RingOver
TalkChief is a cloud-based business phone system designed to help call centers, nonprofits, startups, and enterprises...

LiveAgent

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#4 Alternative to RingOver
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Reviews

Overall rating

4,4 /5
(76)
Value for Money
4,2/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,3/5

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Showing 5 reviews of 76
Verified Reviewer
Overall rating
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

RingOver as SKYPE alternative

Reviewed on 2020/11/16

My overall experience tells that with Ringover, I can get great call rates+evaluation tools for...

My overall experience tells that with Ringover, I can get great call rates+evaluation tools for team performance.

Pros

Absolutely friendly customer support. Call rates is almost same with Skype. But the quality is much better. No complicated pricing plans or VOIP device requirement. I was surprised why they are not popular like other companies. You can easily track the number calls of yours and your team members. For sales team admin it is essential feature to evaluate the team's engagement. You can receive voice messages via the virtual number. Basic Plan includes virtual switchboard. All the features are easily managed by admin dashboard. Mobile App version works properly. They offer free Trial and they did not charge me for package installation.

Cons

Now I do not have problem with Ringover. But during purchasing and installing the package you need a contact with someone from team. It is not a con but can be automatic process.

Response from Ringover

Thanks for taking the time to share your review.

Team Ringover

Alexander D.
Overall rating
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Movinghub

Reviewed on 2020/06/11

From the initial first contact with [SENSITIVE CONTENT HIDDEN], who provided extensive insights...

From the initial first contact with [SENSITIVE CONTENT HIDDEN], who provided extensive insights into Ringover, providing case studies and pricing that would suit our needs. Full demo's of the dashboard, coupled with the usability and what would be required as our team grows at a rapid rate. [SENSITIVE CONTENT HIDDEN] was on hand, even during this CV-19 era and having to juggle parenting and work all at the same time.

Right up to the day the number was ported over, [SENSITIVE CONTENT HIDDEN] informed me at what time and day the number was going to ported, helping us set up our IVR in layers, creating teams and giving the correct numbers to the correct users and teams. This is something we have now mastered ourselves due to the easiness of their dashboard but the help from Ringover was needed and given when asked.

Pros

The ease of use of the Ringover dashboard and the configurabilty for a team member to change aspects was a key influencer. Also the potential for an integration for click to call and SMSing using API.

Cons

As of yet, I can't think of any. But there is always room for improvement on any finished product.

Response from RingOver

Hello Alexander,

So great to read your wonderful feedback!

We will pass on your comments to our staff who work hard everyday to ensure excellent clients like you succeed with VoIP.

Looking forward to working more with you and your team at Movinghub.

Team Ringover

Daniela V.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

How is ringover on a daily usage

Reviewed on 2021/02/10

Pros

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Cons

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Response from Ringover

Hello Daniela,
Thanks for leaving such wonderful feedback. We are happy to hear that you are satisfied with your experience with Ringover. Looking forward to continue working with your team!
Good day and see you soon !
The Ringover team

Jose A.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good VoIP service

Reviewed on 2020/06/11

It completely replaced our previous VoIP service and we are much better with RingOver.

It completely replaced our previous VoIP service and we are much better with RingOver.

Pros

Really easy to use and setup for a team.

Cons

Sometimes it breaks and there have been a few shortages in the past few months.

Response from RingOver

Hello Jose,

Thanks for taking the time to share your positive review. We are so proud to have you as a client!

Feel free to reach out to our support team at [email protected] for any assistance needed.

Team Ringover

Camilo P.
Overall rating
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Recomendable

Reviewed on 2020/12/28

Por ahora siempre hemos estado contentos en general con el servicio y no tengo problemas en...

Por ahora siempre hemos estado contentos en general con el servicio y no tengo problemas en recomendar su adquisición pues seguro os funciona.

Pros

Buen equipo humano detrás. constante evolución de la herramienta y sus integraciones. Amigable para el usuario. Reportes buenos.

Cons

Ciertas integraciones pueden ser mejorables, pero poco a poco lo van consiguiendo.

Response from Ringover

!Muchas gracias por tu comentario, Camilo!
!Estamos encantados de saber que nuestra solucion ha estado a la altura de sus expectativas! !La calidad del servicio es uno de los valores fundamentales que lleva nuestra empresa!
El Equipo de Ringover

Showing 5 reviews of 76 Read all reviews

RingOver FAQs

Below are some frequently asked questions for RingOver.

RingOver offers the following pricing plans:

  • Starting from: £17,00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

For pricing information: Visit www.ringover.com/en/pricing or contact a Ringover expert at [email protected]

We do not have any information about RingOver features

RingOver has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

RingOver supports the following languages:

English, French

RingOver supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

RingOver integrates with the following applications:

Freshdesk, HubSpot CRM, Intercom, Pipedrive, Salesforce Sales Cloud, Sellsy, Zapier, Zendesk, Zoho CRM

RingOver offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

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