KaleidaCare

Foster care management software for social service agencies

4,3 /5 (43 reviews) Write a Review!

KaleidaCare Overview

What is KaleidaCare?

KaleidaCare, based in Austin, TX, is a comprehensive, secure, online, electronic health record system built specifically for the social and human service organizations. Serving over 25 years and more than 250 different social service agencies throughout the United States, Canada, Kenya, Mexico and Guam, KaleidaCare’s social service management software and reporting solution offers agencies the very latest in applied processes, best practices and outcome tracking techniques collaboratively developed and tested by leading care providers. KaleidaCare’s software is easy-to-use and easy-to-implement while offering agencies an array of functionalities to assist in managing client data more accurately. With focus on customer support and teamwork, KaleidaCare continues to operate ahead of the curve.

The key features of KaleidaCare include an executive reporting system, financial tools, process automation, electronic approval, a custom form builder, home tracking, and more. The platform enables users to complete standard documentation with tools including Incident Reports, Medication forms, and Case Notes. The platform also comes with additional modules such as a 360 dashboard, mileage tracker, dynamic workflow, revenue cycle management, state-specific forms, scheduler, review process builder, document management, and assessment tracker. KaleidaCare lets users manage payments, birth certificates, medical records, and billing electronically with integrated alerts and notifications. The platform integrates with third-party applications such as Appointment-Plus and Google Calendar. To learn more, email [email protected]

KaleidaCare Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact KaleidCare for pricing details


KaleidaCare Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

The 360 dashboard lets users access incidents, active cases, and more
Clients can be tracked into a substitute care program and placed in a specific adoptive home
Sign reports electronically
KaleidaCare screenshot: The 360 dashboard lets users access incidents, active cases, and more KaleidaCare screenshot: Clients can be tracked into a substitute care program and placed in a specific adoptive home KaleidaCare screenshot: Sign reports electronically

KaleidaCare Reviews

KaleidaCare Reviews

Overall rating
4,3
/
5
Excellent
20

Very good
18

Average
5

Poor
0

Terrible
0

Value for Money
4,2
Features
4
Ease of Use
4,2
Customer Support
4,8
88% recommended this app
Milo W.

Advanced and expansive care management tool

Our non-profit agency has benefitted greatly since becoming a Kaleidacare customer. Kaleidacare allows us to have a central database to track all of our clients and facilities, as well as staff and their notes and documentation. With Kaleidacare, we've become much more "Paper-lite". This software has truly transformed the way our social workers do their work, and how we access information for the better.

Moreover, the Kaleidacare staff is phenomenal. All interactions with the staff has been positive and even exceeded expectations. Your agency's happiness is very important to them and they will go out of their way to ensure you are utilizing the system with maximum efficiency.


Sean K.

Kaleidacare Simplicity


Deanne G.

Data collection and records management

Overall positive


Patricia S.

Billing and Documents in one program

It is too expensive to get things changed that are simple. Mandatory birthday- $3000.00


Lauree C.

Even us old-folks can use it successfully

Being able to transition from paper files to electronic health records has been a HUGE benefit to our company, especially when it comes to auditing. Our outside auditors can review our files remotely, saving them and us on time and travel.
I personally am of an older and less tech savvy age group. KaleidaCare has been an easy program to use and takes some of my fears of technology away due to it's ease of use. And when I get stuck, I can always search for a video or tutorial on how to do whatever it is I need.


Milo W.
Industry: Individual & Family Services
Company size: 51-200 Employees

Advanced and expansive care management tool

Used Daily for 2+ years
Reviewed on 2019/01/15
Review Source: Capterra

Our non-profit agency has benefitted greatly since becoming a Kaleidacare customer. Kaleidacare allows us to have a central database to track all of our clients and facilities, as well as staff and their notes and documentation. With Kaleidacare, we've become much more "Paper-lite". This software has truly transformed the way our social workers do their work, and how we access information for the better.

Moreover, the Kaleidacare staff is phenomenal. All interactions with the staff has been positive and even exceeded expectations. Your agency's happiness is very important to them and they will go out of their way to ensure you are utilizing the system with maximum efficiency.

Pros

We love the software's robust reporting capabilities as well as the tracking tools, custom form builder, and the vast amount of data you are able to track in Kaleidacare.

Cons

Kaleidcare offers regular live webinar trainings and has a pretty extensive FAQ section, but I would love to see more video tutorials, perhaps even courses in the future! I can't say there's anything I actually dislike, though.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sean K.
Industry: Nonprofit Organization Management
Company size: 51-200 Employees

Kaleidacare Simplicity

Used Daily for 2+ years
Reviewed on 2020/03/10
Review Source: Capterra

Pros

Most features are used the same way making it easy for new user setup. The ability to customize forms makes the software easily expandable.

Cons

Want more customization options with building custom forms and lack of a comprehensive security auditing tool.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Deanne G.
Industry: Individual & Family Services
Company size: 11-50 Employees

Data collection and records management

Used Daily for 2+ years
Reviewed on 2020/03/06
Review Source: Capterra

Overall positive

Pros

The data collection function is very useful, as well as document management to maintain records compliance.

Cons

This software could definitely use some improvements with customization. This is not a one-size fits all program, and it would be very nice to be able to have a little more power over data fields in the Standard Forms. In addition, a due date feature (with reminders) should be added to document management so that we can easily see when certain documents need to be updated.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Patricia S.
Industry: Mental Health Care
Company size: 201-500 Employees

Billing and Documents in one program

Used Daily for 2+ years
Reviewed on 2020/03/06
Review Source: Capterra

It is too expensive to get things changed that are simple. Mandatory birthday- $3000.00

Pros

I was not here for implementation but no balances were carried forward and it was a mess for the first year. [SENSITIVE CONTENT HIDDEN] takes the time to understand our issue and figure out a solution that will work for our needs. I like that the billing and the documents are housed in the same place.

Cons

Birthdate not mandatory, Minimum Service Minutes, Reports not paginated, No back button, Save Criteria not available on Custom Forms, Billable forms central where all billable forms billed, block inactive clients, Division does not show up on reports, cant tell who changed what and when, authorization warning information can not be pulled to different report

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Lauree C.
Industry: Individual & Family Services
Company size: 11-50 Employees

Even us old-folks can use it successfully

Used Daily for 2+ years
Reviewed on 2020/03/06
Review Source: Capterra

Being able to transition from paper files to electronic health records has been a HUGE benefit to our company, especially when it comes to auditing. Our outside auditors can review our files remotely, saving them and us on time and travel.
I personally am of an older and less tech savvy age group. KaleidaCare has been an easy program to use and takes some of my fears of technology away due to it's ease of use. And when I get stuck, I can always search for a video or tutorial on how to do whatever it is I need.

Pros

KaleidaCare offers a comprehensive program to store files, manage reports and analyze data so that I can focus on the people part of our business. It is accessible anywhere I go. Their customer service is excellent!!! They offer lots of resources and extra training when needed. The staff are easily accessible and pleasant to work with.

Cons

The incompatibility between custom and standard forms related to reports and data accessibility. At times KaleidaCare standard forms do not meet our needs and/or requirements from licensing or other regulatory entities, so custom forms are needed. This really limits us at times.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,4/10
Based on 43 user ratings
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KaleidaCare Pricing

KaleidaCare Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact KaleidCare for pricing details

Contact KaleidCare for pricing details

Value for Money
4,2/5
Based on 43 user ratings
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KaleidaCare Features

KaleidaCare Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Document Management
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Scheduling
Self Service Portal
Third Party Integration
Workflow Management
Features
4/5
Based on 43 user ratings
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Categories

Additional information for KaleidaCare

Additional information for KaleidaCare

Key features of KaleidaCare

  • Activity Tracking
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Claims Management
  • Client Management
  • Document Management
  • Employee Management
  • Forms Management
  • Goal Setting / Tracking
  • Reporting & Statistics
  • Self Service Portal
  • Task Management
  • Training Management

Benefits

- Highly rated support staff & organization
- Enter & track referrals, placements and discharged
- Document administration of medications
- Monitor staff productivity, generate reports & outcomes
- Bill from a documented note, electronic signatures & approvals

KaleidaCare FAQs

KaleidaCare FAQs

Below are some frequently asked questions for KaleidaCare.

Q. What type of pricing plans does KaleidaCare offer?

KaleidaCare offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact KaleidCare for pricing details

Q. What are the main features of KaleidaCare?

KaleidaCare offers the following features:

  • Activity Tracking
  • Billing & Invoicing
  • Calendar Management
  • Case Management
  • Claims Management
  • Client Management
  • Document Management
  • Employee Management
  • Forms Management
  • Goal Setting / Tracking
  • Reporting & Statistics
  • Self Service Portal
  • Task Management
  • Training Management

Q. Who are the typical users of KaleidaCare?

KaleidaCare has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Mid Size Business

Q. What languages does KaleidaCare support?

KaleidaCare supports the following languages:

English

Q. Does KaleidaCare support mobile devices?

We do not have any information about what devices KaleidaCare supports

Q. What other apps does KaleidaCare integrate with?

KaleidaCare integrates with the following applications:

AppointmentPlus, Google Calendar

Q. What level of support does KaleidaCare offer?

KaleidaCare offers the following support options:

Phone Support, Online Support, Video Tutorials