ExecVision

Conversation insights to drive rep performance improvements

About ExecVision

ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors.

The fact is, insights don’t do you any good when they’re stuck in a dashboard…no matter how slick that dashboard is. How are you going to travel the “last mile,” to translate and prioritize those insights and then focus your team on the right behaviors and decisions?

That, according to companies like The Madison Square Garden Company, Intuit, TransUnion, OnDeck Capital, and Levelset, is where ExecVision’s superpowers come in. Only ExecVision helps you to close the Insights-to-Performance Gap, helping your teams affect sustainable performance improvements—driven by powerful insights extracted from customer Interactions.

ExecVision’s secret is our proprietary, AI-powered engine, infused with all of the pattern recognition and human intelligence from ExecVision’s 15 years of insights-based sales coaching, that automates incredibly powerful and intelligent features like Coaching Plans and Smart Alerts. All designed to help you bridge the Insights-to-Behavior Gap that’s all too common in B2B organizations.

Our customers have realized game-changing results using our technology, including reducing onboarding and ramp time by one third on average, double-digit increases in win rates, lower employee attrition, and an increase in cross-functional alignment. For more information, visit www.execvision.io.

Key benefits of ExecVision

Coaching Plans - Enables front-line managers to quickly identify performance gaps and take action to improve their team’s skills. Decide who and what to coach in seconds based on ExecVision’s artificial intelligence recommendations and create an individualized plan to get each person performing their best.

Smart Alerts - Customizable real-time or trend alerts for coachable moments, conversation activity, keywords and phrases, or account and opportunity action.

Performance Metrics - Enables reps to understand their own performance, compare conversation activity to team averages and reflect on their self-review and coaching activity; managers to have an overview of current team performance and trends including a skills heatmap and feedback requests; and executives to understand coaching metrics and effectiveness.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia

Supported Languages

English

Images

Call Card
Skills Heatmap
Coaching plans
Smart Alerts
Executive & manager dashboards
9-Box
View 7 more
ExecVision video
ExecVision video
ExecVision video
ExecVision screenshot: Call Card ExecVision screenshot: Skills Heatmap ExecVision screenshot: Coaching plans ExecVision screenshot: Smart Alerts ExecVision screenshot: Executive & manager dashboards ExecVision screenshot: 9-Box

Features

Total features of ExecVision: 16

  • Activity Management
  • Call Monitoring
  • Call Recording
  • Chat Transcript
  • Commenting
  • Content Library
  • Content Management
  • Meeting Management
  • Performance Management
  • Performance Metrics
  • Performance Reports
  • Reporting & Statistics
  • Search Functionality
  • Sentiment Analysis
  • Third Party Integration
  • Training Management

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Reviews

Overall rating

4,3 /5
(350)
Value for Money
4,1/5
Features
4,2/5
Ease of Use
4,3/5
Customer Support
4,5/5

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Showing 5 reviews of 350
Christopher F.
Overall rating
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Extremely simple tool to implement into any business that wants to coach employees on phone...

Reviewed on 2017/11/16

Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can...

Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.

Pros

It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!

Cons

I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!

Gavin G.
Overall rating
  • Industry: Computer Software
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

I used Execvision to record calls I have with Sales customers

Reviewed on 2018/04/26

I was able to review some calls I had and analyze where the went wrong/right.

I was able to review some calls I had and analyze where the went wrong/right.

Pros

For the most part Execvision is easy to use as it tied into another sales tool we had which made it easy to record calls.

Cons

Although it was easy to use, many times my calls would not record properly or would be lost somewhere which made it difficult to track actual results from my calls. calls that I had that were very good would often not be found and therefore could not share with my managers.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

This tool is crap

Reviewed on 2018/04/26

Pros

It does provide a fairly simple method to record calls. I can't take that away despite how terrible and entitled the people who work for them are.

Cons

They are run by a con-man who swoops in and preaches Inside Sales techniques from the 90s and charges a ransom. The platform owns every call that is recorded through it so from time to time you'll just receive email notifications that some random person is listening to your call and roasting you in front of a crowd - no consent. The 'support team' is also super condescending and acts like they are the best salespeople on earth without understanding the difference in transactional vs enterprise sales.

Response from ExecVision

We are sorry to hear that you had a poor experience with how the platform was used at your organization.

To clarify a few things, our training and onboarding program focuses on training new users on how to best use the platform to coach Sales Teams. Some clients request a more indepth training, which we do charge for as a value added service. These trainings are run by our CRO, Steve Richard, who is a well know, proven sales trainer with 10+ years of experience.

As for the calls that were used, we do not own the call recordings in the platform; your company does. Our team cannot access or use ANY customer owned data without explicit permission from the company that owns the call. We recommend that companies get permission or at least provide a heads-up to their employees before using/volunteering a call for training purposes.

We regret that you had a poor experience with our Support Team. If you provide more information, we will address the issue.

Tazia C.
Overall rating
  • Industry: Computer Software
  • Company size: 501-1 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

It is super user friendly and allows for real time adjustments, which in sales is everything.

Reviewed on 2018/05/21

Pros

The best thing about the tool is it is very user friendly and did not take much time on my part to learn how to use which makes it easier to use since I do not have to waste time trying to learn the tool.
ExecVision has been a major pillar in my coaching sessions with my manager and I can adjust the way I am pitching our product to potential prospects. If I feel like a call I had went bad I can collaborate with my management team or other colleagues and get there feedback on what went well and what I can improve on. All in all the next time I pick up the phone I am better than I was before because I am allowed to adjust in real time which has helped me book more appointments and be better on the phone. It is a great product and I love using it!

Cons

Honestly I do not have any cons, Excevision does exactly what it is meant to do and I have had nothing but success from it.

Brandon M.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ExecVision - Truly Amazing

Reviewed on 2018/08/21

Never heard of it before working at my current job. Great new Software that should be applied to...

Never heard of it before working at my current job. Great new Software that should be applied to all new trainee SDRs and BDRs. Also, great for salesperson(s) all around.

Pros

One of the best coaching tools out there. Really great for the beginners and the experts who are trying to refine their pitch - it is great as well.

Cons

Would like to have more calls camps integrated into having your calls reviewed.

Showing 5 reviews of 350 Read all reviews

ExecVision FAQs

Below are some frequently asked questions for ExecVision.

ExecVision offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact ExecVision for pricing information.

ExecVision offers the following features:

  • Call Monitoring
  • Call Recording
  • Call Sharing
  • Content Management
  • Dashboard
  • Meeting Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Training Management

ExecVision has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

ExecVision supports the following languages:

English

We do not have any information about what devices ExecVision supports

ExecVision integrates with the following applications:

8x8 Virtual Office, Box, Cisco Webex, Dropbox Business, Fuze, GoToMeeting, Join.me, NICE inContact, Pipedrive, Salesforce Sales Cloud

ExecVision offers the following support options:

Phone Support, Online Support, Knowledge Base

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