ExecVision

ExecVision

Conversation intelligence platform built for sales coaching

4.3/5 (347 reviews)

ExecVision Overview

ExecVision is a cloud-based call intelligence and conversation coaching solution designed for sales, support, and customer success teams. The platform transcribes and analyzes calls, identifies coachable moments, provides best practice coaching libraries, and enables the tracking of agent development over time.

ExecVision automatically transcribes and analyzes conversations in customer-facing calls, letting users query call data by call stage, sentiment, and keywords. Coachable moments are flagged by the AI-based platform for managers to follow up on, and to provide insight into the causes of call outcomes.

With ExecVision, users can build best practice coaching and onboarding libraries to train their agents. Agents can request feedback on their calls, and managers can leave in-call comments to provide feedback within context. ExecVision’s reporting features let users track agent performance and development over time.

Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

ExecVision Reviews

Overall rating
4.3/5
86% positive reviews
176
Excellent
123
Very good
40
Average
5
Poor
3
Terrible
Alexandra B.

One of the best sales coaching tools out there

Used Daily for 6-12 months
Reviewed on 2017/08/10
Review Source: Capterra

Great for call coaching. Coaches can give feedback asynchronously, which is great if they have tons of people to give feedback too.

Pros

Super useful for getting coaching feedback, sharing calls with the team, etc. I LOVE the feature that allows you to search for certain words in the call really helps eliminate 'filler' words from your sales calls.

Cons

The search functionality could be stronger. Sometimes the software doesn't recognize two different voices on the call.

Response from Vorsight

Hi Alexandra!

Thank you so much for taking the time to give us feedback! We¿re so happy to hear that you are getting value from ExecVision. Above all else, we appreciate your constructive feedback around our software.

In terms of our transcription features, including talk-time ratios, we see improvements every day with our AI and machine learning initiatives. If both voices on the conversation are similar, or if there is significant background noise, the software can have a difficult time differentiating the callers.

The advanced search option should help you with filtering calls. Simply click `Advanced Search¿ next to the search bar at the top of the page. This will bring up various search filters on the left to help you find the calls you¿re looking for. Here¿s a help article on the topic < https://knowledge.execvision.io/hc/en-us/articles/225945327-Advanced-Search-Filters->

If you ever have any questions, comments, or suggestions, email [email protected]

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Easy to use product which provides great value to both large and small teams.

Used Daily for 6-12 months
Reviewed on 2018/08/17
Review Source: Capterra

The tech, sales and support teams are amazing. They are genuinely nice people who love what they do. This passion directly reflects on the quality of the product. The quality of the product and the support is phenomenal, and I cannot emphasize that enough.

Pros

It puts all the calls in one place which makes it easy for both the worker and the employee to review and coach on calls, The EV platform has a ton of features which directly result in productivity. Best of all the setup process is very easy, and the long term benefit you gain out of the platform is definitely worth what you would pay for the service.
Over all it improves the productivity of the team.

In my opinion, this product is first a behavioural coaching platform, and which naturally happens to be applicable to sales and so on.

Cons

Not many cons that I know of. Most of the features are already at 100% .
It is not a con, but the manager would still need to take out some time to review the calls. So as long as you have a good and proactive employee-employer relationship, and a pumped up team who are constantly looking to learn and deliver, and who have a manager who is equally responsive, then you are in for a real treat.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Christopher F.

Extremely simple tool to implement into any business that wants to coach employees on phone calls.

Used Daily for 2+ years
Reviewed on 2017/11/16
Review Source: Capterra

Able to easily and effortlessly record all calls that are taken inbound and made outbound. Can listen to those calls, review them, make comments on them and share them with people both inside and outside my company.

Pros

It easily allows me to pick any call (inbound or outbound) that I made on any day to listen, comment, critique and send to anyone inside or outside of my company to review. We use this on a daily basis to coach our team on phone techniques. It makes our team feel way more comfortable than having management listen in on live calls as they dial!

Cons

I am not sure if this is necessarily a big deal, but we wish we were notified every time enhancements were made to the software. Sometimes changes will be made without us knowing what is new or how to use the new features. Again, not a big deal and not something we are going to lose any sleep over. Execvision is well worth it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Verified Reviewer

Great coaching software with a few glitches

Used Weekly for 1+ year
Reviewed on 2018/03/19
Review Source: Capterra

Great product to help review calls from our sales development team.

Pros

ExecVision is easy to use and provides great collaboration features to help managers and reps discuss the good and bad of every call. The library feature is great so that you can build up a repository of good calls from your team that new reps can listen to during onboarding (and moving forward).

Cons

It seems that the integration with Outreach still needs some work. This seemed to break 1-2 times per month, so our calls wouldn't sync to ExecVision for a few days. I would have also liked to see a checkmark option in Outreach (sales software we use to make our calls) that would allow us to mark calls for review during the call. As a result, we'd have to then go back into ExecVision to find the call.

Response from ExecVision

Thanks for your review! We're glad that you're finding value in ExecVision!

Our Tech Team is in the process of optimizing the Outreach Integration to address these exact issues! We've also spoken to the Outreach team about building a "Request Feedback" box in the dialer and they do not support a feature like this at this time.

A work-around would be to flag the calls in ExecVision by clicking the "No Feedback" button on your call card! This will indicate to your manager that you would like them to coach your call.

Feel free to reach out to our Support Team if you have any other questions or comments. Reach us at [email protected] We're always here to help!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Carter S.

Use EV for call recordings at my sales gig and it helps capture the areas I do well/need improvement

Used Daily for 1+ year
Reviewed on 2017/08/18
Review Source: Capterra

It's easy to fall into a rut and be unaware of bad habits you've developed over time that you are using day in and day out. EV allows me to recognize what I'm doing well/wrong and make tweaks to my pitches/call delivery to be more effective.

Pros

It's fairly easy to use. Also captures important metrics like how many times I utilize particular words/phrases. I also like how I can see how much I am speaking during the call vs. my prospect. It's fairly easy to share and listen to other people's calls as well, so it's a good way for our firm to create best practices and review with a group.

Cons

I think you may have recently changed this but previously you could only upload wav files, making it difficult to convert calls that weren't recorded initially using the software. Not too many complaints from me overall, though, from a functionality and usability stand point.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
User Recommendation
8.1/10
Based on 347 reviews
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ExecVision Pricing

Starting from
N/A
Pricing options
Free Trial
Subscription
Value for money

Contact ExecVision for pricing information.

Value for Money
4.1/5
Based on 347 reviews
Compare value for money rating with alternatives

ExecVision Features

  • Reporting & Statistics
  • Search Functionality
  • Third Party Integration

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customizable Templates
  • Data Import/Export
  • Email Integration
  • Lead Management
  • Monitoring
  • Real Time Data
  • Sales Analytics
  • Sales Reporting
  • Sales Tracking
Features
4.2/5
Based on 347 reviews
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Additional information for ExecVision

Key features of ExecVision

  • Call Monitoring
  • Call Recording
  • Call Sharing
  • Content Management
  • Dashboard
  • Meeting Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Training Management

ExecVision FAQs

Below are some frequently asked questions for ExecVision.

Q. What type of pricing plans does ExecVision offer?

ExecVision offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact ExecVision for pricing information.

Q. What are the main features of ExecVision?

ExecVision offers the following features:

  • Call Monitoring
  • Call Recording
  • Call Sharing
  • Content Management
  • Dashboard
  • Meeting Management
  • Onboarding
  • Performance Management
  • Performance Metrics
  • Training Management

Q. Who are the typical users of ExecVision?

ExecVision has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does ExecVision support?

ExecVision supports the following languages:

English

Q. What type of pricing plans does ExecVision offer?

ExecVision has the following pricing plans:

Subscription

Q. Does ExecVision support mobile devices?

ExecVision supports the following devices:

Android, iPhone, iPad

Q. What other apps does ExecVision integrate with?

ExecVision integrates with the following applications:

Box, Cisco WebEx, ClearSlide, Dropbox, Fuze, GoToMeeting, Google Drive, Microsoft Dynamics CRM, RingCentral, Salesforce Sales Cloud

Q. What level of support does ExecVision offer?

ExecVision offers the following support options:

Online Support, Phone Support