CaptivateIQ
About CaptivateIQ
CaptivateIQ offers the smartest, most flexible way to automate sales commissions. Our innovative platform helps companies automate the administration, calculation, reporting, analysis, and management of even the most complex, variable-based commission plans. It is the only sales commission platform that can centralize and enrich data from disparate data sources into one powerful platform while also providing unbeatable flexibility and scalability to meet the needs of your organization. Leading companies such as Carta, Gong, and Intercom rely on CaptivateIQ for their sales commissions process to drive faster close times, reduce costly payout errors, and maximize sales performance.
Key benefits of CaptivateIQ
Automate commissions: Take the stress out of commissions. Save time, reduce errors, and maintain self-sufficiency with our intuitive interface, streamlined workflows, and logic-based commissions modeling platform.
Motivate sellers: Boost seller productivity to drive revenue. Give sales teams a commission experience they’ll love. Our suite of tools provide motivation to drive effective behaviors and transparency so reps can stay focused on results.
Captivate with insights: Turn your incentive program into a strategic lever. Set your business up for success with a robust reporting suite that can help drive smarter decision-making and improve compensation program efficiency.
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- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A great tool that has found the sweet spot between functionality and simplicity
Reviewed on 2021/06/07
We use CaptivateIQ to automate variable compensation calculations, along with tracking sales...
We use CaptivateIQ to automate variable compensation calculations, along with tracking sales performance against quota. Time spent every month performing calculations is reduced by more than 90%, while calculation accuracy has increased. Payees no longer need to wait 1-2 weeks after month close before seeing expected payment amounts. They now have the option of previewing updated pay statements in real time as deals close.
Pros
Easy for a single individual to administer the entire application.
Successfully and intuitively mirrors excel functionality.
Ease of integration with Saleforce CRM.
Relatively easy to configure plans and troubleshoot any errors in calculation logic.
Wealth of help articles and plan examples made available to customers in the product knowledge base.
Pace and consistency in which the application receives updates.
Cons
Building custom reports is relatively convoluted compared to the rest of the application.
Pay statement formatting and customization is functional, but a little basic.
Reasons for Choosing CaptivateIQ
While an extremely robust tool, our team found that configuring plans and the overall use of Xactly Incent to be extremely complicated. The exercise of troubleshooting any faulty logic within plans was frustrating to say the least. There is no easy to way to trace calculations through each step to see where the problem is. So complex is the tool, that our company opted to regress back into excel statements after redesigning our compensation plans, as it was too complicated to successfully make the required changes within Incent. While also robust, Xactly Incent's integration tool (Xactly Connect) is also very complex. The vast majority of customer's will need to pay for professional services to create or modify integrations. Finally, as the big boy in the marketspace, Xactly Incent is probably the most expensive option.Reasons for Switching to CaptivateIQ
We were looking for options that were easier to manage than Xactly Incent. Finding a tool that mirrored excel functionality made sense, as that is what many people are use to. Of all the products we examined, CaptivateIQ was the only one in our eyes that found the happy medium between functionality and simplicity.- Industry: Internet
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use & find info
Reviewed on 2024/10/29
Very good -- I was new to this tool coming into my new company a couple years ago and have loved...
Very good -- I was new to this tool coming into my new company a couple years ago and have loved the easy access to my commission data
Pros
It's simple and intuitive -- super easy to find exactly what you're looking for
Cons
My only complaint is sometimes the load times are extensive
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Captivate is Captivating!
Reviewed on 2024/09/18
Overall I'd give the site a 7/10. IT is nice to see the information in the layout provided...
Overall I'd give the site a 7/10. IT is nice to see the information in the layout provided however, the inquiry screen is really challenging to navigate as it compresses so much info.
Pros
I like that it provides breakdowns as well as graphs to see consistency.
Cons
Navigating the site is not super user friendly, can be a little confusing.
- Industry: Marketing & Advertising
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Captivate IQ Helps me get paid the right commission
Reviewed on 2024/10/29
Captivate IQ has been a really helpful tool to track commission and make sure you are getting...
Captivate IQ has been a really helpful tool to track commission and make sure you are getting credit for all the rightful deals you sell.
Pros
I can quickly track commission payments.
Cons
Sometimes it is slow to load commission data.
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good product
Reviewed on 2024/10/30
I like the product overall. It’s easy to navigate.
I like the product overall. It’s easy to navigate.
Pros
I like how it’s user friendly. I can find all the information I need very easily.
Cons
I wish we could see DAILY data instead of monthly
CaptivateIQ FAQs
Below are some frequently asked questions for CaptivateIQ.Q. What type of pricing plans does CaptivateIQ offer?
CaptivateIQ offers the following pricing plans:
- Free Trial: Not Available
Get more pricing information here www.captivateiq.com/pricing
Q. Who are the typical users of CaptivateIQ?
CaptivateIQ has the following typical customers:
201–500, 501–1,000, 1,001–5,000
Q. What languages does CaptivateIQ support?
CaptivateIQ supports the following languages:
English
Q. Does CaptivateIQ support mobile devices?
CaptivateIQ supports the following devices:
Q. What other apps does CaptivateIQ integrate with?
CaptivateIQ integrates with the following applications:
ADP Workforce Now, Amazon Redshift, BambooHR, Docusign, HubSpot CRM, MySQL, NetSuite, Oracle Beehive, PostgreSQL, Recurly, SAP Concur, Salesforce Sales Cloud, Salesforce.org Nonprofit Cloud, Snowflake, Stripe, SugarCRM, Workday HCM, XERO Connector in Dynamics 365, Zuora
Q. What level of support does CaptivateIQ offer?
CaptivateIQ offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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Commission Software
