About Flex Catering
Flex Catering is a catering management software which provides professional catering companies and restaurants with the tools to manage their clients, events, orders, products, costs, online orders and more.
Flex Catering has an amazing online ordering website which is fully customisable. In addition, it allows for multi location capability and order routing.
The platform allows users to automate processes and streamline their workflow with integrations with accounting, POS and payment gateways.
Flex Catering offers a complete solution for events and corporate catering, allowing users to manage everything from taking orders online through integrated eCommerce. Reporting tools enable users to gain valuable insight into kitchen production, dispatch, costing, and sales performance. As a cloud solution, Flex Catering gives users the flexibility to access and manage catering information anytime, anywhere.
Flex Catering works for independent caterers and cafes, mobile bars, event caterers, food chains, as well as social ventures and charity caterers.
The Flex Catering dashboard enables users to check stats on business performance, sales and customers, and more at-a-glance. The calendar supports other event management tools, allowing users to view any upcoming events and orders. A built-in CRM enables users to manage customer details, plus view customer orders, notes, dietary requirements, preferences, and more.
Pricing starting from:
N/A
- Free Trial
- Subscription
Compare with Popular Alternatives
Devices
Business size
Markets
Supported Languages
Pricing starting from:
N/A
- Free Trial
- Subscription
Compare with Popular Alternatives
Images
Features
Total features of Flex Catering: 27
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Billing & Invoicing
- Booking Management
- Calendar Management
- Categorization
- Client Management
- Customer Database
- Customer History
- Employee Management
- Event Calendar
- Event Management
- Inventory Management
- Online Catalog
- Order Management
- Order Tracking
- POS
- Quote Management
- Reporting & Statistics
- Search Functionality
- Stock Management
- Supplier Management
- Task Management
- Workflow Management
- eCommerce Integration
- eCommerce Management
Alternatives
Total Party Planner
FoodStorm
Agilysys Sales & Catering
Spoonfed
Reviews
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- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Enabled us to scalably grow
Reviewed on 2020/07/26
It's been a great tool implemented by a strong team.
It's been a great tool implemented by a strong team.
Pros
Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business.
As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly.
The team was very supportive through the startup phase and have always been prompt and thorough in responding to our support requests and questions.
Reports and production functionality is excellent.
They effectively setup our website as an ecommerce site with the software as the framework. They managed all the domain setup for us and gave us good guidance on SEO optimisation.
We reviewed and trialled other platforms and Flex Catering was a mile ahead.
Integrates with Google Calendar and
Cons
Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review.
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flex Catering has changed our business lives!
Reviewed on 2019/08/05
Pros
Flex Catering allows me to create a broad range of production breakdowns and reports, that makes kitchen production a whole lot easier. The ordering process is easy and optimised. Customer service responds to all your queries quickly. It also reduces the risk of making mistakes since orders can be booked directly by our clients online, so it minimised the need to enter orders manually.
Cons
Would be good to think about a Flex Catering mobile app, since we are often on the move, it would help us access our information while away from our desk.
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Revolutionised our catering company
Reviewed on 2019/12/15
To begin with we have had to overhaul how our company works, which is always a lot of work. From...
To begin with we have had to overhaul how our company works, which is always a lot of work. From order input, to kitchen production, to invoicing - we have had to change how we work. The team at Flex have been incredibly patient and helpful in allowing us the time to do that while lending a hand whenever needed. Now we are up and running fully with the website, we are amazed with how well it has all worked and the positive response from our customers is overwhelming. I believe this is the first step in revolutionising our catering company and will only make our business more successful in the future!
Pros
Flex Catering has taken two/three manual processes that our team used to perform every day and almost completely automated them. By allowing our customers to order through our new E-Commerce website, we have cut out any errors in order input and then to have those orders push straight into MYOB for invoicing is just amazing! On top of that, when we have had any questions or issues arise the Flex Catering team have been able to answer/fix them immediately which gives us great peace of mind.
Cons
We have had to change some of our internal processes and customer pricing to fit how Flex Catering works. This has created extra work for us and some customer dissatisfaction, but overall customers are incredibly happy with the new way of working.
- Industry: Hospitality
- Company size: 2-10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
5 Star Review
Reviewed on 2020/08/13
Since we've started transitioning from software we've used for 12 years, Flex Catering will far...
Since we've started transitioning from software we've used for 12 years, Flex Catering will far surpass what we were using. The support - even though we're in the US, is still very prompt, helpful and supportive no matter what we need or ask of them.
Pros
If a 10 was available, I'd use that. This is a GREAT product, super user friendly, GREAT customer support. Fast, accurate and very dynamic.
Cons
There is nothing we don't like about it. It's just perfect.
- Industry: Food Production
- Company size: 51-200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Support and Service
Reviewed on 2019/11/28
Excellent customer service, never too busy to explain things personally and in detail for us. Has...
Excellent customer service, never too busy to explain things personally and in detail for us. Has helped us realise a goal of selling products online in a pain-free way!
Pros
Simple, easy to use software - especially if you have wordpress experience - and customisable for our needs.
Cons
Only that you can't jump between products as you're editing them, you have to go back to the menu which is slow.
Flex Catering FAQs
Below are some frequently asked questions for Flex Catering.Q. What type of pricing plans does Flex Catering offer?
Flex Catering offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Available
Contact Flex Catering for pricing information.
Q. What are the main features of Flex Catering?
Flex Catering offers the following features:
- Billing & Invoicing
- Booking Management
- Calendar Management
- Customer Database
- Event Management
- Inventory Management
- Order Management
- Quote Management
Q. Who are the typical users of Flex Catering?
Flex Catering has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does Flex Catering support?
Flex Catering supports the following languages:
Czech, English, French, German, Italian, Portuguese, Spanish
Q. Does Flex Catering support mobile devices?
We do not have any information about what devices Flex Catering supports
Q. What other apps does Flex Catering integrate with?
Flex Catering integrates with the following applications:
Authorize.net, Google Calendar, MYOB Essentials, Mailchimp, PayPal, QuickBooks Online Advanced, Square Payments, Stripe, Xero
Q. What level of support does Flex Catering offer?
Flex Catering offers the following support options:
Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials
Related categories
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