About Flex Catering

Flex Catering is a catering management software which provides professional catering companies and restaurants with the tools to manage their clients, events, orders, products, costs, online orders and more.

Flex Catering has an amazing online ordering website which is fully customisable. In addition, it allows for multi location capability and order routing.

The platform allows users to automate processes and streamline their workflow with integrations with accounting, POS and payment gateways.

Flex Catering offers a complete solution for events and corporate catering, allowing users to manage everything from taking orders online through integrated eCommerce. Reporting tools enable users to gain valuable insight into kitchen production, dispatch, costing, and sales performance. As a cloud solution, Flex Catering gives users the flexibility to access and manage catering information anytime, anywhere.

Flex Catering works for independent caterers and cafes, mobile bars, event caterers, food chains, as well as social ventures and charity caterers.

The Flex Catering dashboard enables users to check stats on business performance, sales and customers, and more at-a-glance. The calendar supports other event management tools, allowing users to view any upcoming events and orders. A built-in CRM enables users to manage customer details, plus view customer orders, notes, dietary requirements, preferences, and more.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Australia, Japan, Germany

Supported Languages

Czech, English, French, German, Italian, Portuguese, Spanish

Images

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Flex Catering video
Flex Catering screenshot: Flex Catering screenshot: Flex Catering screenshot:

Features

Total features of Flex Catering: 27

  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Categorization
  • Client Management
  • Customer Database
  • Customer History
  • Employee Management
  • Event Calendar
  • Event Management
  • Inventory Management
  • Online Catalog
  • Order Management
  • Order Tracking
  • POS
  • Quote Management
  • Reporting & Statistics
  • Search Functionality
  • Stock Management
  • Supplier Management
  • Task Management
  • Workflow Management
  • eCommerce Integration
  • eCommerce Management

Alternatives

Total Party Planner

4,9
#1 Alternative to Flex Catering
Founded by a caterer, Total party planner is an online catering software for catering businesses that help in managing...

FoodStorm

4,7
#2 Alternative to Flex Catering
FoodStorm's is the world's leading Software as a Service all in one catering solution. FoodStorm's Catering Management...

Agilysys Sales & Catering

5
#3 Alternative to Flex Catering
Agilysys Sales & Catering helps hotels, resorts, conference centers, and other event spaces manage bookings, schedules,...

Spoonfed

4,5
#4 Alternative to Flex Catering
Spoonfed is a cloud-based solution, which helps businesses in catering & restaurant sectors manage processes related to...

Reviews

Overall rating

5 /5
(5)
Value for Money
4,6/5
Features
4,8/5
Ease of Use
4,6/5
Customer Support
5/5

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Showing 5 reviews of 5
Jeremy G.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enabled us to scalably grow

Reviewed on 2020/07/26

It's been a great tool implemented by a strong team.

It's been a great tool implemented by a strong team.

Pros

Flex Catering has powered a step change in our catering business. It’s improved our efficiency by automating things we were doing manually and given us the ability to scale our business.

As a café growing it’s catering business, we found Flex Catering to suit our needs perfectly. Functionality is broad and well thought through – improvements are released regularly.

The team was very supportive through the startup phase and have always been prompt and thorough in responding to our support requests and questions.

Reports and production functionality is excellent.

They effectively setup our website as an ecommerce site with the software as the framework. They managed all the domain setup for us and gave us good guidance on SEO optimisation.

We reviewed and trialled other platforms and Flex Catering was a mile ahead.

Integrates with Google Calendar and

Cons

Responsive design for mobile could be better but it is on the roadmap so could have improved since writing this review.

Peter B.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Flex Catering has changed our business lives!

Reviewed on 2019/08/05

Pros

Flex Catering allows me to create a broad range of production breakdowns and reports, that makes kitchen production a whole lot easier. The ordering process is easy and optimised. Customer service responds to all your queries quickly. It also reduces the risk of making mistakes since orders can be booked directly by our clients online, so it minimised the need to enter orders manually.

Cons

Would be good to think about a Flex Catering mobile app, since we are often on the move, it would help us access our information while away from our desk.

Joe C.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Revolutionised our catering company

Reviewed on 2019/12/15

To begin with we have had to overhaul how our company works, which is always a lot of work. From...

To begin with we have had to overhaul how our company works, which is always a lot of work. From order input, to kitchen production, to invoicing - we have had to change how we work. The team at Flex have been incredibly patient and helpful in allowing us the time to do that while lending a hand whenever needed. Now we are up and running fully with the website, we are amazed with how well it has all worked and the positive response from our customers is overwhelming. I believe this is the first step in revolutionising our catering company and will only make our business more successful in the future!

Pros

Flex Catering has taken two/three manual processes that our team used to perform every day and almost completely automated them. By allowing our customers to order through our new E-Commerce website, we have cut out any errors in order input and then to have those orders push straight into MYOB for invoicing is just amazing! On top of that, when we have had any questions or issues arise the Flex Catering team have been able to answer/fix them immediately which gives us great peace of mind.

Cons

We have had to change some of our internal processes and customer pricing to fit how Flex Catering works. This has created extra work for us and some customer dissatisfaction, but overall customers are incredibly happy with the new way of working.

Pj P.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

5 Star Review

Reviewed on 2020/08/13

Since we've started transitioning from software we've used for 12 years, Flex Catering will far...

Since we've started transitioning from software we've used for 12 years, Flex Catering will far surpass what we were using. The support - even though we're in the US, is still very prompt, helpful and supportive no matter what we need or ask of them.

Pros

If a 10 was available, I'd use that. This is a GREAT product, super user friendly, GREAT customer support. Fast, accurate and very dynamic.

Cons

There is nothing we don't like about it. It's just perfect.

Lauren H.
Overall rating
  • Industry: Food Production
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Support and Service

Reviewed on 2019/11/28

Excellent customer service, never too busy to explain things personally and in detail for us. Has...

Excellent customer service, never too busy to explain things personally and in detail for us. Has helped us realise a goal of selling products online in a pain-free way!

Pros

Simple, easy to use software - especially if you have wordpress experience - and customisable for our needs.

Cons

Only that you can't jump between products as you're editing them, you have to go back to the menu which is slow.

Showing 5 reviews of 5 Read all reviews

Flex Catering FAQs

Below are some frequently asked questions for Flex Catering.

Flex Catering offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Flex Catering for pricing information.

Flex Catering offers the following features:

  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Customer Database
  • Event Management
  • Inventory Management
  • Order Management
  • Quote Management

Flex Catering has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Flex Catering supports the following languages:

Czech, English, French, German, Italian, Portuguese, Spanish

We do not have any information about what devices Flex Catering supports

Flex Catering integrates with the following applications:

Authorize.net, Google Calendar, MYOB Essentials, Mailchimp, PayPal, QuickBooks Online Advanced, Square Payments, Stripe, Xero

Flex Catering offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Flex Catering.