CrunchTime

Food & Labor Operations Platform for Multi-unit Restaurants

4,4 /5 (13 reviews) Write a Review!

CrunchTime Overview

What is CrunchTime?

CrunchTime is the leading global food and labor operations platform for the restaurant industry. We offer tools for managing inventory orders, food cost control, prep and safety, franchising, labor scheduling, labor law compliance, supply chain tracking, forecasting, vendor alignment, and enterprise reporting.

Our cloud-based solution consolidates all restaurant management functionality into one single platform in order to streamline data management and workflows, reduce food and beverage costs, optimize workforce efficiency, and optimize all food service operations.

Designed specifically for multi-unit restaurant operators, CrunchTime offers a range of industry-specific features including actual vs. theoretical food cost reports, centralized franchise management, a food prep workstation tool, menu engineering with recipe modeling, labor management and staff scheduling and compliance, supply chain management, and more.

CrunchTime facilitates reporting with forecasting tools, inventory reports, performance analytics, and real-time business intelligence. The solution can integrate with third-party POS providers such as Oracle Micros, Toast, Par, NCR Aloha, and others for bi-direction data flow and automatic exports that synchronize data across platforms.

CrunchTime Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact CrunchTime for pricing information.


CrunchTime Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Utilize CrunchTime on any device in order to manage restaurant operations from anywhere
The CrunchTime Impact app for Android and iOS allows users to track sales and performance metrics
Manage team scheduling within CrunchTime
CrunchTime is any device, any where.
Employees can view their schedules, request time off, request shift swaps, and more.
Employees can view their schedules, request time off, request shift swaps, and more.
Easily count inventory on Android and Apple devices - online or offline.
Track dozens of critical metrics for a single location or all of them.
Electronic vendor orders.
CrunchTime screenshot: Utilize CrunchTime on any device in order to manage restaurant operations from anywhere CrunchTime screenshot: The CrunchTime Impact app for Android and iOS allows users to track sales and performance metrics CrunchTime screenshot: Manage team scheduling within CrunchTime CrunchTime screenshot: CrunchTime is any device, any where. CrunchTime screenshot: Employees can view their schedules, request time off, request shift swaps, and more. CrunchTime screenshot: Employees can view their schedules, request time off, request shift swaps, and more. CrunchTime screenshot: Easily count inventory on Android and Apple devices - online or offline. CrunchTime screenshot: Track dozens of critical metrics for a single location or all of them. CrunchTime screenshot: Electronic vendor orders.

CrunchTime Reviews

CrunchTime Reviews

Overall rating
4,4
/
5
Excellent
7

Very good
4

Average
2

Poor
0

Terrible
0

Value for Money
4,1
Features
4,2
Ease of Use
3,9
Customer Support
4,2
85% recommended this app
Ramon V.

Crunchtime your restaurant back of house experts

We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried.


Sara W.

Inventory Management

Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful.


Thomas H.

Still working out bugs

Although their support team struggled, they were courteous and understanding in regards to wanting to help.


Gary M.

Greatest Inventory System

I have had nothing but good experiences with CrunchTime. Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with).


Tj S.

Crunchtime inventory management

Not sure of the price exactly...but great tool to control costs, manage ordering and revealing waste. Worth the investment


Ramon V.
Industry: Restaurants
Company size: 5 001-10 000 Employees

Crunchtime your restaurant back of house experts

Used Daily for 2+ years
Reviewed on 2020/01/17
Review Source: Capterra

We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried.

Pros

1. Cloud based software as a service
2. More features than the competition
3. Easy to integrate with different systems
4. Willing to adapt to business needs
5. Will take good ideas or suggestions from clients and upgrade system adding benefit to all customers

Cons

1. Some processes were easier to execute on the fat client that has been discontinued
2. They did not have native integration with some POS until last year. But they did provide us a third party that helped with that and we used them in the mean time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sara W.
Industry: Restaurants
Company size: 501-1 000 Employees

Inventory Management

Used Daily for 2+ years
Reviewed on 2019/12/26
Review Source: Capterra

Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful.

Pros

Accurate and reliable food and beverage costs. Reporting abilities from micro and macro levels. Consistency

Cons

Learning curve with new users can cause issues with ease of use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Thomas H.
Industry: Restaurants
Company size: 1 001-5 000 Employees

Still working out bugs

Used Daily for 1+ year
Reviewed on 2018/08/21
Review Source: SoftwareAdvice

Although their support team struggled, they were courteous and understanding in regards to wanting to help.

Pros

It works when data is entered absolutely correct. The finite details of statistics and projections are a little out there.

Cons

Customer support, at least half the time seemed to be learning their own product when I called in. Most of my questions or concerns required a call back by their team.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Gary M.
Industry: Food & Beverages
Company size: 501-1 000 Employees

Greatest Inventory System

Used Daily for 2+ years
Reviewed on 2020/01/23
Review Source: Capterra

I have had nothing but good experiences with CrunchTime. Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with).

Pros

The best part about this software is how highly customizable it is in order to meet our business needs. The purchasing controls and the way that it highlights reconciling issues to help prevent mistakes is great. Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen. It does not just send you to some message board where maybe you find the information you are looking for but brings you right to the pages that correspond with where you are in the app at the time.

Cons

It is very unforgiving, in some areas. The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations.
Also, the need to create multiple recipes to deal with mods or togo vs dine in can create a lot of extra work vs having some functionality where maybe there are flags that designate what should be in a recipe would make it much easier.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Tj S.
Industry: Restaurants
Company size: 201-500 Employees

Crunchtime inventory management

Used Daily for 2+ years
Reviewed on 2017/12/05
Review Source: SoftwareAdvice

Not sure of the price exactly...but great tool to control costs, manage ordering and revealing waste. Worth the investment

Pros

Very detailed. You can drill into any item to see usage, theoretical and actual, refer to recipes, yields, etc. Assists with ordering, updating prices, and costing plates

Cons

Some features are monotonous, like entering data, unnecessary steps are needed to review reports. Customer service wasnt always the most helpful, although not needed all that much

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,1/10
Based on 13 user ratings
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CrunchTime Pricing

CrunchTime Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact CrunchTime for pricing information.

Contact CrunchTime for pricing information.

Value for Money
4,1/5
Based on 13 user ratings
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CrunchTime Features

CrunchTime Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,2/5
Based on 13 user ratings
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Categories

Additional information for CrunchTime

Additional information for CrunchTime

Key features of CrunchTime

  • Accounting Integration
  • Accounting Management
  • Barcode Scanning
  • Billing & Invoicing
  • Compliance Management
  • Discount Management
  • Document Imaging
  • Employee Management
  • Inventory Management
  • Mobile Access
  • Multiple User Accounts
  • Order Management
  • POS Integration
  • Promotions Management
  • Purchase Order Management
  • Quality Control
  • Supplier Management
  • Transfer Management
  • Warehouse Management

Benefits

Thorough location setup and management.
Establish each location with individual preferences and unique location-based regulations. This allows you to easily identify which restaurants are not performing well, losing money, or are not in compliance with their specific regulations. When you can quickly identify problems pertaining to individual locations you can make the necessary adjustments without prolonging any costly issues.

Full control over products and recipes.
Set product and recipe standards for all restaurants to follow. This allows you to maintain brand consistency by producing the same quality meal across all restaurants and reduces the risk of costly portion or quality variances between locations.

Easy purchasing information management.
Control vendors, products, and prices available to each restaurant. Centrally manage bids and contracts electronically with ‘apples-to-apples’ comparisons form vendors. Eliminate rogue spending from certain restaurants and maintain a tighter control of food costs. Optimize spending by getting the ideal price on all items from vendors.

Labor rule management.
Configure each restaurant’s labor management settings with rules aligned with the location’s local, state, and federal laws. Manage a large collection of restaurants in different towns, states, and countries and grow with confidence knowing that each restaurant can easily comply with its unique regulations.

Franchisee functionality.
With straightforward, logical setup specifications, CrunchTime enables any Franchisor and Franchisee operation to benefit from an all-in-one restaurant management back office platform. Connect all your restaurant franchisees to your back office system for a centralized management solution.

Easy and accurate inventory management.
Efficiently count your stock levels and manage quantities in a centralized database. The decisions you make based on inventory counts will be smarter and lead to better outcomes because they will be made with the most accurate and up-to-date information at your disposal

Actual vs theoretical food cost analysis.
Gain easy access to learn how much you’re actually spending on food and sort by size of variance to quickly identify the areas that require the most attention.

Suggested ordering. Simplify ordering at the store level with system-generated suggested ordering based on par levels, historical consumption patterns, sales forecasts, and on-hand inventory levels.

Smart forecasts for food prep.
Accurate forecasting lets you know how much food you should prepare in a given day.

Task lists and alerts.
Automatically create tasks and assign them to users. Receive alerts when tasks are due or incomplete.

Robust consolidated reporting.
Access real-time information from anywhere, on any device, across all restaurants.

Proven integrations and implementations.
CrunchTime integrates with all POS, accounting, HR and payroll systems. Expert project management implementations by real restaurant operators that understand your challenges.

CrunchTime FAQs

CrunchTime FAQs

Below are some frequently asked questions for CrunchTime.

Q. What type of pricing plans does CrunchTime offer?

CrunchTime offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact CrunchTime for pricing information.

Q. What are the main features of CrunchTime?

CrunchTime offers the following features:

  • Accounting Integration
  • Accounting Management
  • Barcode Scanning
  • Billing & Invoicing
  • Compliance Management
  • Discount Management
  • Document Imaging
  • Employee Management
  • Inventory Management
  • Mobile Access
  • Multiple User Accounts
  • Order Management
  • POS Integration
  • Promotions Management
  • Purchase Order Management
  • Quality Control
  • Supplier Management
  • Transfer Management
  • Warehouse Management

Q. Who are the typical users of CrunchTime?

CrunchTime has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does CrunchTime support?

CrunchTime supports the following languages:

English

Q. What type of pricing plans does CrunchTime offer?

CrunchTime has the following pricing plans:

Subscription

Q. Does CrunchTime support mobile devices?

CrunchTime supports the following devices:

Android, iPhone, iPad

Q. What other apps does CrunchTime integrate with?

CrunchTime integrates with the following applications:

Lightspeed POS, NCR Aloha, PDQ POS, QuickBooks Desktop Enterprise, Toast POS, Upserve POS

Q. What level of support does CrunchTime offer?

CrunchTime offers the following support options:

Phone Support, Online Support