CrunchTime

Back Office Operations Platform for Multi-unit Restaurants

About CrunchTime

CrunchTime is the leading global food and labor operations platform for the restaurant industry. We offer tools for managing inventory orders, food cost control, prep and safety, franchising, labor scheduling, labor law compliance, supply chain tracking, forecasting, vendor alignment, and enterprise reporting.

Our cloud-based solution consolidates all restaurant management functionality into one single platform in order to streamline data management and workflows, reduce food and beverage costs, optimize workforce efficiency, and optimize all food service operations.

Designed specifically for multi-unit restaurant operators, CrunchTime offers a range of industry-specific features including actual vs. theoretical food cost reports, centralized franchise management, a food prep workstation tool, menu engineering with recipe modeling, labor management and staff scheduling and compliance, supply chain management, and more.

CrunchTime facilitates reporting with forecasting tools, inventory reports, performance analytics, and real-time business intelligence. The solution can integrate with third-party POS providers such as Oracle Micros, Toast, Par, NCR Aloha, and others for bi-direction data flow and automatic exports that synchronize data across platforms.

Key benefits of CrunchTime

Thorough location setup and management.
Establish each location with individual preferences and unique location-based regulations. This allows you to easily identify which restaurants are not performing well, losing money, or are not in compliance with their specific regulations. When you can quickly identify problems pertaining to individual locations you can make the necessary adjustments without prolonging any costly issues.

Full control over products and recipes.
Set product and recipe standards for all restaurants to follow. This allows you to maintain brand consistency by producing the same quality meal across all restaurants and reduces the risk of costly portion or quality variances between locations.

Easy purchasing information management.
Control vendors, products, and prices available to each restaurant. Centrally manage bids and contracts electronically with ‘apples-to-apples’ comparisons form vendors. Eliminate rogue spending from certain restaurants and maintain a tighter control of food costs. Optimize spending by getting the ideal price on all items from vendors.

Labor rule management.
Configure each restaurant’s labor management settings with rules aligned with the location’s local, state, and federal laws. Manage a large collection of restaurants in different towns, states, and countries and grow with confidence knowing that each restaurant can easily comply with its unique regulations.

Franchisee functionality.
With straightforward, logical setup specifications, CrunchTime enables any Franchisor and Franchisee operation to benefit from an all-in-one restaurant management back office platform. Connect all your restaurant franchisees to your back office system for a centralized management solution.

Easy and accurate inventory management.
Efficiently count your stock levels and manage quantities in a centralized database. The decisions you make based on inventory counts will be smarter and lead to better outcomes because they will be made with the most accurate and up-to-date information at your disposal

Actual vs theoretical food cost analysis.
Gain easy access to learn how much you’re actually spending on food and sort by size of variance to quickly identify the areas that require the most attention.

Suggested ordering. Simplify ordering at the store level with system-generated suggested ordering based on par levels, historical consumption patterns, sales forecasts, and on-hand inventory levels.

Smart forecasts for food prep.
Accurate forecasting lets you know how much food you should prepare in a given day.

Task lists and alerts.
Automatically create tasks and assign them to users. Receive alerts when tasks are due or incomplete.

Robust consolidated reporting.
Access real-time information from anywhere, on any device, across all restaurants.

Proven integrations and implementations.
CrunchTime integrates with all POS, accounting, HR and payroll systems. Expert project management implementations by real restaurant operators that understand your challenges.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

Supported Languages

English

Images

Utilize CrunchTime on any device in order to manage restaurant operations from anywhere
The CrunchTime Impact app for Android and iOS allows users to track sales and performance metrics
Manage team scheduling within CrunchTime
CrunchTime is any device, any where.
Employees can view their schedules, request time off, request shift swaps, and more.
Easily count inventory on Android and Apple devices - online or offline.
Track dozens of critical metrics for a single location or all of them.
Electronic vendor orders.
View 10 more
CrunchTime video CrunchTime screenshot: Utilize CrunchTime on any device in order to manage restaurant operations from anywhere CrunchTime screenshot: The CrunchTime Impact app for Android and iOS allows users to track sales and performance metrics CrunchTime screenshot: Manage team scheduling within CrunchTime CrunchTime screenshot: CrunchTime is any device, any where. CrunchTime screenshot: CrunchTime screenshot: Employees can view their schedules, request time off, request shift swaps, and more. CrunchTime screenshot: Easily count inventory on Android and Apple devices - online or offline. CrunchTime screenshot: Track dozens of critical metrics for a single location or all of them. CrunchTime screenshot: Electronic vendor orders.

Features

Total features of CrunchTime: 84

  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Class Scheduling
  • Compliance Management
  • Compliance Tracking
  • Contractor Management
  • Cost Analysis
  • Cost Management
  • Cost Tracking
  • Dashboard Creation
  • Demand Forecasting
  • Discount Management
  • Document Imaging
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Facility Scheduling
  • For Cafeterias
  • For Healthcare
  • Forecasting
  • Free / Reduced Meals
  • Group Scheduling
  • HR Management
  • Inventory Management
  • Kitchen / Menu Management
  • Labor Cost Reporting
  • Labor Forecasting
  • Labor Management
  • Menu Planning
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multiple User Accounts
  • Nutrition & Allergen Management
  • Nutrition Analysis
  • Online Booking
  • Online Ordering
  • Online Payments
  • Online Time Clock
  • Order Management
  • Payroll Management
  • Performance Metrics
  • Point of Sale (POS)
  • Price / Margin Management
  • Procurement Management
  • Production Management
  • Production Tracking
  • Projections
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Real-time Scheduling
  • Recipe Management
  • Recruitment Management
  • Reporting/Analytics
  • Resource Management
  • Resource Scheduling
  • Sales Forecasting
  • Schedule Distribution
  • Search/Filter
  • Shift Swapping
  • Skills Tracking
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Time & Attendance
  • Time Clock
  • Time Off Management
  • Timesheet Management
  • Tray Tracking
  • Vacation/Leave Tracking
  • Variable Workforce
  • Vendor Management
  • Warehouse Management

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Reviews

Overall rating

4,4 /5
(13)
Value for Money
4,1/5
Features
4,2/5
Ease of Use
3,9/5
Customer Support
4,2/5

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Showing 5 reviews of 13
Ramon V.
Overall rating
  • Industry: Restaurants
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Crunchtime your restaurant back of house experts

Reviewed on 2020/01/17

We have been using Crunchtime for a very long time, I would say around 8 years. It has always...

We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried.

Pros

1. Cloud based software as a service
2. More features than the competition
3. Easy to integrate with different systems
4. Willing to adapt to business needs
5. Will take good ideas or suggestions from clients and upgrade system adding benefit to all customers

Cons

1. Some processes were easier to execute on the fat client that has been discontinued
2. They did not have native integration with some POS until last year. But they did provide us a third party that helped with that and we used them in the mean time.

Sara W.
Overall rating
  • Industry: Restaurants
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Inventory Management

Reviewed on 2019/12/26

Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a...

Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful.

Pros

Accurate and reliable food and beverage costs. Reporting abilities from micro and macro levels. Consistency

Cons

Learning curve with new users can cause issues with ease of use.

Thomas H.
Overall rating
  • Industry: Restaurants
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Still working out bugs

Reviewed on 2018/08/21

Although their support team struggled, they were courteous and understanding in regards to wanting...

Although their support team struggled, they were courteous and understanding in regards to wanting to help.

Pros

It works when data is entered absolutely correct. The finite details of statistics and projections are a little out there.

Cons

Customer support, at least half the time seemed to be learning their own product when I called in. Most of my questions or concerns required a call back by their team.

Gary M.
Overall rating
  • Industry: Food & Beverages
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Greatest Inventory System

Reviewed on 2020/01/23

I have had nothing but good experiences with CrunchTime. Their support is the best I have dealt...

I have had nothing but good experiences with CrunchTime. Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with).

Pros

The best part about this software is how highly customizable it is in order to meet our business needs. The purchasing controls and the way that it highlights reconciling issues to help prevent mistakes is great. Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen. It does not just send you to some message board where maybe you find the information you are looking for but brings you right to the pages that correspond with where you are in the app at the time.

Cons

It is very unforgiving, in some areas. The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations.
Also, the need to create multiple recipes to deal with mods or togo vs dine in can create a lot of extra work vs having some functionality where maybe there are flags that designate what should be in a recipe would make it much easier.

Tj S.
Overall rating
  • Industry: Restaurants
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Crunchtime inventory management

Reviewed on 2017/12/05

Not sure of the price exactly...but great tool to control costs, manage ordering and revealing...

Not sure of the price exactly...but great tool to control costs, manage ordering and revealing waste. Worth the investment

Pros

Very detailed. You can drill into any item to see usage, theoretical and actual, refer to recipes, yields, etc. Assists with ordering, updating prices, and costing plates

Cons

Some features are monotonous, like entering data, unnecessary steps are needed to review reports. Customer service wasnt always the most helpful, although not needed all that much

Showing 5 reviews of 13 Read all reviews

CrunchTime FAQs

Below are some frequently asked questions for CrunchTime.

CrunchTime offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact CrunchTime for pricing information.

We do not have any information about CrunchTime features

CrunchTime has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

CrunchTime supports the following languages:

English

CrunchTime supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

CrunchTime integrates with the following applications:

Lightspeed Retail, NCR Aloha, PDQ POS, QuickBooks Desktop Enterprise, Toast POS, Upserve

CrunchTime offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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