OmTrak

Project management solution for builders & facility managers

About OmTrak

OmTrak is a cloud-based project management solution which assists builders and facility managers with document management and collaboration. Its key features include scheduling, job management, work order management, asset tracking, maintenance management, issue tracking and data visualization.

The OmTrak platform comes with a documentation module which enables users to track document versions, upload reports, create folder structures and share files with stakeholders. Staff members can prepare operation and maintenance manuals in a standardized format which complies with contractual and asset management requirements. With the tender management feature, teams can create a list of subcontractors, issue tender invitations and review submitted quotations.

OmTrak includes a facility maintenance tool which lets supervisors create site inspection forms and schedule maintenance activities. It displays outstanding tasks, generates chart reports and lets users review the audit history for each work issue. The system’s BIM software lets team members access, share and review multi-dimensional project models.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Project management tool displays project status
Managers can use OmTrak to manage tasks and view their status
Teams can use a module to manage documents
View 4 more
OmTrak video
OmTrak screenshot: Project management tool displays project status OmTrak screenshot: Managers can use OmTrak to manage tasks and view their status OmTrak screenshot: Teams can use a module to manage documents

Features

Total features of OmTrak: 57

  • Access Controls/Permissions
  • Approval Process Control
  • Archiving & Retention
  • Asset Tracking
  • Audit Trail
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bid Management
  • Collaboration Tools
  • Commenting/Notes
  • Commercial
  • Commercial Properties
  • Contract/License Management
  • Contractor Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Equipment Management
  • Equipment Tracking
  • Estimating
  • Facility Scheduling
  • File Transfer
  • Fixed Asset Management
  • For AEC Industry
  • For Schools
  • IT Asset Tracking
  • Incident Management
  • Incident Reporting
  • Inspection Management
  • Inventory Management
  • Issue Tracking
  • Job Costing
  • Job Management
  • Maintenance Management
  • Maintenance Scheduling
  • Milestone Tracking
  • Mobile Access
  • Offline Access
  • Permit Management
  • Predictive Maintenance
  • Preventive Maintenance
  • Project Tracking
  • Projections
  • Quality Control
  • RFI & Submittals
  • Reporting/Analytics
  • Residential Properties
  • Revision History
  • Scheduling
  • Service History
  • Status Tracking
  • Subcontractor Management
  • Task Management
  • Technician Management
  • Version Control
  • Work Order Management

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Reviews

Overall rating

4,2 /5
(117)
Value for Money
3,9/5
Features
3,9/5
Ease of Use
3,9/5
Customer Support
4,3/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 117
Deepu N.
Overall rating
  • Industry: Construction
  • Company size: 1 001-5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Omtrak for Construction Closeout

Reviewed on 2019/10/09

Very good.

Very good.

Pros

Easiness in use and user friendly.
Unique Assets schedule that can be build under parent child relationship.
Access to all concerned parties makes the documentation easy.
Very fast servers for accessing and retrieving data.

Cons

Personally all features and well kept benefiting one way or other.

Wendy T.
Overall rating
  • Industry: Construction
  • Company size: 501-1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

it is very clear instruction and easy to use

Reviewed on 2019/08/07

it is very good for documentation purpose. it makes job a lot easier and faster.

it is very good for documentation purpose. it makes job a lot easier and faster.

Pros

I like the set up (easy to follow) and functional well,

Cons

you can't change when you make mistake, and have to contract WebFM people to unlock before make changes.

Response from WebFM

Hi Wendy,
Thanks for the great review.

We are in the process of getting feedback from our users to make improvements to the software. I will let our IT team know that you would like some flexibility with correcting mistakes.

Thanks again and let us know if we can help you with anything else.

Kind regards
Hayley
OMTrak Support

Mike D.
Overall rating
  • Industry: Design
  • Company size: 10 000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

NZ Review

Reviewed on 2019/08/07

Pros

I don't consider Omtrak to have any advantages over the Aconex system that I have had more experience with

Cons

Some terminology (e.g. the use of the term 'manuals' in project design stages) is inconsistent with common industry practice in NZ.

The indexing/scheduling arrangement of correspondence is not very intuitive to me

Lacks document format options and features

I work on multiple projects, often with different management systems. It is challenging to effectively switch between them. I find Omtrak to be less intuitive than Aconex which I use more frequently.

Response from WebFM

Hi Mike,
Thanks so much for leaving us a review. We really value your feedback. OmTrak's true benefits are apparent to the owners at the time of handover, when thorough and compliant Operations & Maintenance Manuals and Design Reports are required. This is where OmTrak shine's and owners can really see the value in the software with the quality of the information and digital format. Sometimes this part of the process is difficult for contractors working on the project to appreciate - particularly as they are the users of the system and doing the work - it can seem pedantic. However, it is of high value to the owner in the running of the facility.

We would love to get more of your input. Ryan Chappell our New Zealand BDM would love to talk to you more about this. Please feel free to contact him directly on [email protected] .

We have sent your feedback to the IT team to consider when they do their next update.

Thanks again for the review.

Kind regards
OmTrak Support

Aaron S.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Construction Review

Reviewed on 2019/06/05

Omtrak has been excellent for uploading of Construction manuals for one of our main clients and the...

Omtrak has been excellent for uploading of Construction manuals for one of our main clients and the site works option for defects is very handy and easy to use.

Pros

The system works very quickly when uploading documents etc. The job set ups are simple and very easy to use.

Cons

Some items / descriptions in drop down boxes are not relevant to the project you are working on.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 1 001-5 000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Omtrak for Defence Projects

Reviewed on 2019/08/07

This platform was mandated in our client contract. It would help those that are not very familiar...

This platform was mandated in our client contract. It would help those that are not very familiar with the Defence completion process. I would suggest when engaging Omtrak, get them to be responsible for adding in all the assets and asset information required for Defence. That process along took allot of work and Omtrak originally offered that as a service to us, although it wasn't stipulated in the contract agreement. Our project contact from Omtrak changed a number of times over the 2 year project period and the level of support varied from individual to individual.

Pros

The user interface is very intuitive and does not take allot of training. Phone and email support is normally very responsive, although your level of support at project level can vary depending on who is assigned against your project.

Cons

1. Every time you login, you have to press "I'm not a robot", every single time, this gets very annoying and when you look at other platforms that still meet compliance requirements, this is only done on rare occasion.
2. Reporting ability does not allow for flexibility. You'll find yourself using "Content & Status Summary" and creating your own dashboards in Excel.
3. No ability to create dashboards with multiple reporting graphs.
4. You can only apply one filter at a time against a report.
5. In work list, display does not show the location the works were signed against (which it does for example in maintenance schedules view), this created allot of heartache for us when using this for maintenance.
6. When you export to PDF, there is no opportunity to customize the title of the exported PDF.
7. There is limited ability to copy and paste asset attributes to save time.
8. Can not "copy and paste" folders from one project to another. Can not "Copy and Paste" more than one section within an folder at one time. This is a big draw back if you have projects and buildings that are identical.
9. When you export a section, any attachments are not downloaded within the PDF, they require web access to Omtrak. This is a drawback if you want to send a stakeholder a section. The only times the documents are included is when Omtrak burn the hard disks at the very end.
10. Understanding the error reports within Omtrak can be confusing.
11. You are limited to only a 3 step review

Showing 5 reviews of 117 Read all reviews

OmTrak FAQs

Below are some frequently asked questions for OmTrak.

OmTrak offers the following pricing plans:

  • Starting from:
  • Pricing model: One Time License
  • Free Trial: Not Available

Priced per project. Contact WebFM for pricing details.

We do not have any information about OmTrak features

OmTrak has the following typical customers:

11-50, 201-500, 501-1 000, 1 001+

OmTrak supports the following languages:

English

OmTrak supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

OmTrak integrates with the following applications:

SAP Business One

OmTrak offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for OmTrak.