SalonBuilder

Online booking, marketing, & websites for salons and spas

About SalonBuilder

SalonBuilder is a cloud-based online booking and appointment management tool for salons, spas, barbershops, and other beauty industry professionals which offers tools for building a custom website, and managing email marketing, booking, gift certificates, reminders, and more. The platform also allows businesses to manage their employees and clients, with searchable databases and full activity logs for tracking past appointments, pending payments, and more.

With SalonBuilder businesses within the beauty industry can design their own custom website using the pre-built templates. The WYSIWYG editor allows users to manage the design of the website, from which customers can make orders, book appointments, communicate with the business, and more. Clients can book appointments online and all bookings are reflected in the calendar tool. Automatic call and SMS reminders can be sent to customers ahead of their appointment, and clients are able to submit styling preferences, photos, color formulas, and more to inform their stylist of any special requirements before the appointment. Other features of SalonBuilder include gift certificate creation, a complete email marketing system, search optimization tools, a product sales system, employee clock-in and clock-out, and more.

Key benefits of SalonBuilder

View, book, and manage upcoming appointments using the calendar, day planner or week view.
Manage clients with notes and appointment tracking, auto texting reminders and points/rewards.
Send beautiful marketing emails and setup automatic 'drip campaigns' to save you time and resources.
Encourage repeat visits with special offers on your website and link the specials to social media.
Sell gift certificates or products through your website (optional feature).
Easy to use tools made for beauty industry professionals, not computer people!

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Images

Create custom website designs with SalonBuilder
Schedule appointments and view employee availability within SalonBuilder
Businesses can send communications to clients within SalonBuilder
Client files provide information on appointment history, contact details, loyalty points, and more
View 5 more
SalonBuilder video
SalonBuilder screenshot: Create custom website designs with SalonBuilder SalonBuilder screenshot: Schedule appointments and view employee availability within SalonBuilder SalonBuilder screenshot: Businesses can send communications to clients within SalonBuilder SalonBuilder screenshot: Client files provide information on appointment history, contact details, loyalty points, and more

Features

Total features of SalonBuilder: 58

  • Access Controls/Permissions
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Before & After Pictures
  • Booking Management
  • Booth Rental Management
  • CAN SPAM Compliance
  • Calendar Management
  • Calendar Sync
  • Certification & Licensing
  • Client Database
  • Client Management
  • Client Profiles
  • Clock In / Out
  • Confirmation/Reminders
  • Contact Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Templates
  • Drip Campaigns
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Event Triggered Actions
  • For Salons and Spas
  • Gift Card Management
  • Group Scheduling
  • IVR / Voice Recognition
  • Image Library
  • Landing Pages/Web Forms
  • Loyalty Program
  • Mailing List Management
  • Mobile Access
  • Multi-Channel Marketing
  • Multi-Location
  • Online Booking
  • Point of Sale (POS)
  • Promotions Management
  • Real-time Scheduling
  • Recurring Appointments
  • Reminders
  • Reporting/Analytics
  • Resource Scheduling
  • Room Booking
  • SEO Management
  • Subscription Management
  • Team Calendars
  • Template Management
  • Treatment Packages
  • WYSIWYG Editor
  • Website Integration
  • Website Management

Alternatives

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Vagaro

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Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

vcita

4,4
#3 Alternative to SalonBuilder
vcita is an all-in-one business management app designed with small businesses in mind, helping you manage your clients,...

SimplyBook.me

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#4 Alternative to SalonBuilder
SimplyBook.me is an online booking system for SMEs and enterprises across all service-providing industries. With...

Reviews

Overall rating

4,7 /5
(46)
Value for Money
4,6/5
Features
4,6/5
Ease of Use
4,4/5
Customer Support
4,7/5

Already have SalonBuilder?

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Showing 5 reviews of 46
Linda C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Web Hosting, Marketing and Management

Reviewed on 2019/05/14

I have been a Salonbuilder member for approximately 19 years and overall, my experience with their...

I have been a Salonbuilder member for approximately 19 years and overall, my experience with their team and their services has been excellent. They continue to grow their systems and do so at affordable rates.

Pros

Salonbuilder allows users to create their own online presence in a very creative way, with a wide variety of customizable tools. It also allows for self-management of their website and other aspects of branding and marketing.

I also find that working with the technology team at Salonbuilder is one of the best aspects of this company. They go to great lengths to accommodate their clients and provide customized attention.

Cons

There are aspects of the software that can be limiting, due to some of the constraints of working within certain templates. That said, however, the developers are continually updating and upgrading their software to increase its flexibility for the end user, and due to custom options, they have created many features that bypass the standard templates and which work for those who want to create a unique presence.

The only other con is that some of the templates, photos, e-marketing features, etc., are somewhat still more salon-oriented, as opposed to the wider gamut of sub-categories within the salon/spa/wellness/health/fitness industries that Salonbuilder serves.

Response from E-laborative Technologies

Linda, you are one of our most valued and active members in SalonBuilder and it has been a pleasure getting your feedback and growing the system to accommodate your requests over the years.

As a custom design member you do have additional functionality not available with all the standard templates, however, with the new Responsive Designs just launched we have integrated a lot of new customization options. Using one of these designs you are able to change the name of your pages, customize accent colors and add video backgrounds to site pages. Plus they look and work great on mobile devices.

As always, you can upload your own photos (in your case spa focused imagery) which can be taken yourself or downloaded for a few dollars from a stock photo site. We do our best to provide imagery for everyone in the Beauty Industry and we will continue adding new spa photos in the coming months.

Angela B.
Overall rating
  • Industry: Consumer Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Member since 2007 Love it!

Reviewed on 2020/05/16

My experience with Salon Builder has been incredible! Customer service is superb! [SENSITIVE...

My experience with Salon Builder has been incredible! Customer service is superb! [SENSITIVE CONTENT HIDDEN] along with the staff are so reliable and has been so patient with me for many years. Currently we're rebranding our Salon and Salon Builder has been eager to assist me with everything from online appointment booking, setting up online booking, graphics brand logo, customizing photos, product sales and more. When I first started with this web hosting site I had my front desk person to handle setup assuming I lacked marketing skills thinking it was hard to navigate. Now in 2020 as I'm rebranding I love the website even more with the many up to date features. I know my review is long and I must say overdue but during this quarantine due to Covid-19 I had to express my appreciation for the love and support over the years. Thank you so much Salon Builder Team!!!

Pros

I love the simplicity of navigating and managing pages with easy and the capability of editing tools 24/7 when re branding. The use of beautiful up to date changeable website templates to create a professional website instantly without paying a lot. A SEO that enhanced my online presence with high rankings. Free domain, hosting, listing and emails adds value for my money. This website increases client retention rates and search results our clients tells us how they found us. The marketing aspect is amazing, appointment system and SMS texting with an mobile version has again simplified my life so I can focus on the clients.

Cons

This Software is amazing there's nothing I like least.

Response from E-laborative Technologies

Thank you for your great review Angela. So glad we have been able to make a difference in your business over the years.

Christine C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Dana Lauren Salon Review

Reviewed on 2019/05/14

i like how easy it is to set up/modify my site

i like how easy it is to set up/modify my site

Pros

I like how easy it is to design your salonbuilder website with the dashboard

Cons

i think the design of the website could be more modern.

Response from E-laborative Technologies

Hi Dana, Thank you for your feedback. Having easy to use management tools is one of our top priorities so its great to hear that you have had a good experience designing your site.

In the past few months we launched 18 new, modern, Responsive Designs and converted 12 of our most popular designs to Responsive sites. A Responsive Design moves and adjusts content to fit perfectly on mobile, tablets and larger devices. You are still using a legacy design which we recommend you update so you can benefit from the new features and imagery available with the new templates. We will follow up with you today to discuss which design would best fit your business style.

Damaris S.
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Salonbuilder Review

Reviewed on 2019/05/14

Great! I've been in business for a little over six years. I must say all my issues over the years...

Great! I've been in business for a little over six years. I must say all my issues over the years Salonbuilder has been the only part of my business I never have to worry about. If I ever need help it gets taken care of immediately

Pros

I like that we have control of our website 24/7 and I can make changes at anytime. I was use to the old version and I struggle sometimes with the new version but I always figure it out

Cons

Everything about it is good. I'm not great at the computer so when they change something it takes me time to figure it out but thats ok

Response from E-laborative Technologies

Damaris, thank you for your review. It's wonderful to hear that SalonBuilder has been so reliable and effective for you. Hope you utilize the video tutorials if you ever get stuck with a tool that is different then it used to be.

Pilar C.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Recommend highly ! & Accessible for help when you need it.

Reviewed on 2019/05/16

This team goes over and above the call of duty to make sure you get it ! If you have a question...

This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.

Pros

I can't say enough about what your getting and for the price your getting it for!!! Everyday I find another facet of this system and I'm wowed ! nothing else compares. I have been with salon for over 10 years and I had been lead astray by another once never again it only took me a couple of months to realize it was a big mistake leaving. They welcomed me back with open arms . This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.

Cons

I don't have anything to say but it waont submit without something ion this box

Response from E-laborative Technologies

Thank you Pilar. We never blame our members for trying out the competition and very often get return members who come back once they realize all the great features and options that are included in a very affordable membership. We do everything we can to make sure your website is a vehicle for making you money instead of something that costs you money. Utilizing all the included features in SalonBuilder makes that easy to do.

Showing 5 reviews of 46 Read all reviews

SalonBuilder FAQs

Below are some frequently asked questions for SalonBuilder.

SalonBuilder offers the following pricing plans:

  • Starting from: US$24,95/month
  • Pricing model: Subscription
  • Free Trial: Available

$24.95/month for Individual Providers $34.95/month for 2+ Staff Members

We do not have any information about SalonBuilder features

SalonBuilder has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

SalonBuilder supports the following languages:

English

SalonBuilder supports the following devices:

We do not have any information about what integrations SalonBuilder has

SalonBuilder offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for SalonBuilder.