SalonBuilder

Online booking, marketing, & websites for salons and spas

4,7 /5 (46 reviews) Write a Review!

SalonBuilder Overview

What is SalonBuilder?

SalonBuilder is a cloud-based online booking and appointment management tool for salons, spas, barbershops, and other beauty industry professionals which offers tools for building a custom website, and managing email marketing, booking, gift certificates, reminders, and more. The platform also allows businesses to manage their employees and clients, with searchable databases and full activity logs for tracking past appointments, pending payments, and more.

With SalonBuilder businesses within the beauty industry can design their own custom website using the pre-built templates. The WYSIWYG editor allows users to manage the design of the website, from which customers can make orders, book appointments, communicate with the business, and more. Clients can book appointments online and all bookings are reflected in the calendar tool. Automatic call and SMS reminders can be sent to customers ahead of their appointment, and clients are able to submit styling preferences, photos, color formulas, and more to inform their stylist of any special requirements before the appointment. Other features of SalonBuilder include gift certificate creation, a complete email marketing system, search optimization tools, a product sales system, employee clock-in and clock-out, and more.

SalonBuilder Overview

Pricing

Starting from
US$24,95/month

Pricing options

Free Trial
Subscription
Value for money

$24.95/month for Individual Providers
$34.95/month for 2+ Staff Members


SalonBuilder Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Create custom website designs with SalonBuilder
Schedule appointments and view employee availability within SalonBuilder
Businesses can send communications to clients within SalonBuilder
Client files provide information on appointment history, contact details, loyalty points, and more
SalonBuilder video SalonBuilder screenshot: Create custom website designs with SalonBuilder SalonBuilder screenshot: Schedule appointments and view employee availability within SalonBuilder SalonBuilder screenshot: Businesses can send communications to clients within SalonBuilder SalonBuilder screenshot: Client files provide information on appointment history, contact details, loyalty points, and more

SalonBuilder Reviews

SalonBuilder Reviews

Overall rating
4,7
/
5
Excellent
35

Very good
10

Average
1

Poor
0

Terrible
0

Value for Money
4,6
Features
4,6
Ease of Use
4,4
Customer Support
4,7
98% recommended this app
Linda C.

Excellent Web Hosting, Marketing and Management

I have been a Salonbuilder member for approximately 19 years and overall, my experience with their team and their services has been excellent. They continue to grow their systems and do so at affordable rates.


Angela B.

Member since 2007 Love it!

My experience with Salon Builder has been incredible! Customer service is superb! [SENSITIVE CONTENT HIDDEN] along with the staff are so reliable and has been so patient with me for many years. Currently we're rebranding our Salon and Salon Builder has been eager to assist me with everything from online appointment booking, setting up online booking, graphics brand logo, customizing photos, product sales and more. When I first started with this web hosting site I had my front desk person to handle setup assuming I lacked marketing skills thinking it was hard to navigate. Now in 2020 as I'm rebranding I love the website even more with the many up to date features. I know my review is long and I must say overdue but during this quarantine due to Covid-19 I had to express my appreciation for the love and support over the years. Thank you so much Salon Builder Team!!!


Christine C.

Dana Lauren Salon Review

i like how easy it is to set up/modify my site


Damaris S.

Salonbuilder Review

Great! I've been in business for a little over six years. I must say all my issues over the years Salonbuilder has been the only part of my business I never have to worry about. If I ever need help it gets taken care of immediately


Pilar C.

Recommend highly ! & Accessible for help when you need it.

This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.


Linda C.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Excellent Web Hosting, Marketing and Management

Used Daily for 2+ years
Reviewed on 2019/05/14
Review Source: Capterra

I have been a Salonbuilder member for approximately 19 years and overall, my experience with their team and their services has been excellent. They continue to grow their systems and do so at affordable rates.

Pros

Salonbuilder allows users to create their own online presence in a very creative way, with a wide variety of customizable tools. It also allows for self-management of their website and other aspects of branding and marketing.

I also find that working with the technology team at Salonbuilder is one of the best aspects of this company. They go to great lengths to accommodate their clients and provide customized attention.

Cons

There are aspects of the software that can be limiting, due to some of the constraints of working within certain templates. That said, however, the developers are continually updating and upgrading their software to increase its flexibility for the end user, and due to custom options, they have created many features that bypass the standard templates and which work for those who want to create a unique presence.

The only other con is that some of the templates, photos, e-marketing features, etc., are somewhat still more salon-oriented, as opposed to the wider gamut of sub-categories within the salon/spa/wellness/health/fitness industries that Salonbuilder serves.

Response from E-laborative Technologies

Linda, you are one of our most valued and active members in SalonBuilder and it has been a pleasure getting your feedback and growing the system to accommodate your requests over the years.

As a custom design member you do have additional functionality not available with all the standard templates, however, with the new Responsive Designs just launched we have integrated a lot of new customization options. Using one of these designs you are able to change the name of your pages, customize accent colors and add video backgrounds to site pages. Plus they look and work great on mobile devices.

As always, you can upload your own photos (in your case spa focused imagery) which can be taken yourself or downloaded for a few dollars from a stock photo site. We do our best to provide imagery for everyone in the Beauty Industry and we will continue adding new spa photos in the coming months.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Angela B.
Industry: Consumer Services
Company size: 2-10 Employees

Member since 2007 Love it!

Used Daily for 2+ years
Reviewed on 2020/05/16
Review Source: Capterra

My experience with Salon Builder has been incredible! Customer service is superb! [SENSITIVE CONTENT HIDDEN] along with the staff are so reliable and has been so patient with me for many years. Currently we're rebranding our Salon and Salon Builder has been eager to assist me with everything from online appointment booking, setting up online booking, graphics brand logo, customizing photos, product sales and more. When I first started with this web hosting site I had my front desk person to handle setup assuming I lacked marketing skills thinking it was hard to navigate. Now in 2020 as I'm rebranding I love the website even more with the many up to date features. I know my review is long and I must say overdue but during this quarantine due to Covid-19 I had to express my appreciation for the love and support over the years. Thank you so much Salon Builder Team!!!

Pros

I love the simplicity of navigating and managing pages with easy and the capability of editing tools 24/7 when re branding. The use of beautiful up to date changeable website templates to create a professional website instantly without paying a lot. A SEO that enhanced my online presence with high rankings. Free domain, hosting, listing and emails adds value for my money. This website increases client retention rates and search results our clients tells us how they found us. The marketing aspect is amazing, appointment system and SMS texting with an mobile version has again simplified my life so I can focus on the clients.

Cons

This Software is amazing there's nothing I like least.

Response from E-laborative Technologies

Thank you for your great review Angela. So glad we have been able to make a difference in your business over the years.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Christine C.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Dana Lauren Salon Review

Used Daily for 2+ years
Reviewed on 2019/05/14
Review Source: Capterra

i like how easy it is to set up/modify my site

Pros

I like how easy it is to design your salonbuilder website with the dashboard

Cons

i think the design of the website could be more modern.

Response from E-laborative Technologies

Hi Dana, Thank you for your feedback. Having easy to use management tools is one of our top priorities so its great to hear that you have had a good experience designing your site.

In the past few months we launched 18 new, modern, Responsive Designs and converted 12 of our most popular designs to Responsive sites. A Responsive Design moves and adjusts content to fit perfectly on mobile, tablets and larger devices. You are still using a legacy design which we recommend you update so you can benefit from the new features and imagery available with the new templates. We will follow up with you today to discuss which design would best fit your business style.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Damaris S.
Industry: Alternative Medicine
Company size: 2-10 Employees

Salonbuilder Review

Used Daily for 2+ years
Reviewed on 2019/05/14
Review Source: Capterra

Great! I've been in business for a little over six years. I must say all my issues over the years Salonbuilder has been the only part of my business I never have to worry about. If I ever need help it gets taken care of immediately

Pros

I like that we have control of our website 24/7 and I can make changes at anytime. I was use to the old version and I struggle sometimes with the new version but I always figure it out

Cons

Everything about it is good. I'm not great at the computer so when they change something it takes me time to figure it out but thats ok

Response from E-laborative Technologies

Damaris, thank you for your review. It's wonderful to hear that SalonBuilder has been so reliable and effective for you. Hope you utilize the video tutorials if you ever get stuck with a tool that is different then it used to be.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Pilar C.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Recommend highly ! & Accessible for help when you need it.

Used Daily for 2+ years
Reviewed on 2019/05/16
Review Source: Capterra

This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.

Pros

I can't say enough about what your getting and for the price your getting it for!!! Everyday I find another facet of this system and I'm wowed ! nothing else compares. I have been with salon for over 10 years and I had been lead astray by another once never again it only took me a couple of months to realize it was a big mistake leaving. They welcomed me back with open arms . This team goes over and above the call of duty to make sure you get it ! If you have a question they get right back to you not like all the other systems. I'm extremely happy and recommend.

Cons

I don't have anything to say but it waont submit without something ion this box

Response from E-laborative Technologies

Thank you Pilar. We never blame our members for trying out the competition and very often get return members who come back once they realize all the great features and options that are included in a very affordable membership. We do everything we can to make sure your website is a vehicle for making you money instead of something that costs you money. Utilizing all the included features in SalonBuilder makes that easy to do.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8,9/10
Based on 46 user ratings
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SalonBuilder Pricing

SalonBuilder Pricing

Starting from
US$24,95/month
Free Trial
Subscription
Value for money

$24.95/month for Individual Providers
$34.95/month for 2+ Staff Members

$24.95/month for Individual Providers
$34.95/month for 2+ Staff Members

Value for Money
4,6/5
Based on 46 user ratings
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SalonBuilder Features

SalonBuilder Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,6/5
Based on 46 user ratings
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Categories

Additional information for SalonBuilder

Additional information for SalonBuilder

Key features of SalonBuilder

  • Appointment Management
  • Automated Scheduling
  • CAN SPAM Compliance
  • Calendar Management
  • Client Management
  • Contact Management
  • Email Marketing
  • Employee Management
  • Event Triggered Email
  • Group Scheduling
  • IVR / Voice Recognition
  • Image Library
  • Mailing List Management
  • Mobile Access
  • Multi-Location
  • Spam Check
  • Subscriber Management
  • Template Management

Benefits

View, book, and manage upcoming appointments using the calendar, day planner or week view.
Manage clients with notes and appointment tracking, auto texting reminders and points/rewards.
Send beautiful marketing emails and setup automatic 'drip campaigns' to save you time and resources.
Encourage repeat visits with special offers on your website and link the specials to social media.
Sell gift certificates or products through your website (optional feature).
Easy to use tools made for beauty industry professionals, not computer people!

SalonBuilder FAQs

SalonBuilder FAQs

Below are some frequently asked questions for SalonBuilder.

Q. What type of pricing plans does SalonBuilder offer?

SalonBuilder offers the following pricing plans:

Starting from: US$24,95/month

Pricing model: Subscription

Free Trial: Available

$24.95/month for Individual Providers $34.95/month for 2+ Staff Members

Q. What are the main features of SalonBuilder?

SalonBuilder offers the following features:

  • Appointment Management
  • Automated Scheduling
  • CAN SPAM Compliance
  • Calendar Management
  • Client Management
  • Contact Management
  • Email Marketing
  • Employee Management
  • Event Triggered Email
  • Group Scheduling
  • IVR / Voice Recognition
  • Image Library
  • Mailing List Management
  • Mobile Access
  • Multi-Location
  • Spam Check
  • Subscriber Management
  • Template Management

Q. Who are the typical users of SalonBuilder?

SalonBuilder has the following typical customers:

Small Business, Mid Size Business

Q. What languages does SalonBuilder support?

SalonBuilder supports the following languages:

English

Q. What type of pricing plans does SalonBuilder offer?

SalonBuilder has the following pricing plans:

Subscription

Q. Does SalonBuilder support mobile devices?

We do not have any information about what devices SalonBuilder supports

Q. What other apps does SalonBuilder integrate with?

We do not have any information about what integrations SalonBuilder has

Q. What level of support does SalonBuilder offer?

SalonBuilder offers the following support options:

Phone Support, Online Support, FAQs