Shortcuts

Management tool for salons, beauty, spas, and barbershops.

About Shortcuts

Shortcuts is a business management software designed specifically for the salon industry, but also serving barbershops, spas, and other beauty and wellbeing businesses. There are extensive appointment booking options, with the ability to re-schedule and change appointments. Appointments can be grouped together and recurring appointments can be setup for repeat customers. Front desk management tools include a point of sale system that allows refunds to be processed and discounts applied to keep customers happy.

Businesses can manage their service offerings and offer customers the ability to purchase services in bulk. Customer management features allow for the recording of every customer interaction, allowing staff to effectively sell products and services. Automated inventory management provides notifications to alert staff of when to order new products and the resource management functionality helps staff to manage service rooms and/or equipment. The system generates analytics and reports on employee and business performance, showing statistics for the number of upsells, attendance rates, and more.


Images

Shortcuts Software - Employee task management interface
Shortcuts Software - Mobile application
Shortcuts Software - Appointment SMS Confirmations
View 4 more
Shortcuts video
Shortcuts Software - Employee task management interface
Shortcuts Software - Mobile application
Shortcuts Software - Appointment SMS Confirmations

Not sure about Shortcuts? Compare with a popular alternative

Shortcuts

4,1 (126)
VS.
Highly reviewed

Starting Price

US$29,00
month
US$139,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

60
128

Integrations

No integrations found
11

Ease of Use

4,1 (126)
3,9 (2 794)

Value for Money

3,7 (126)
3,6 (2 794)

Customer Service

4,0 (126)
3,8 (2 794)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Mindbody

4,0
#1 Alternative to Shortcuts
Mindbody offers business management software for spas, salons, gyms, wellness practitioners and other class and...

DaySmart Salon

4,4
#2 Alternative to Shortcuts
All-in-one solution for hair, nail, spa, and barbershops looking to simplify management, streamline scheduling,...

SalonBiz

3,8
#3 Alternative to Shortcuts
Give your guests a beautiful, stress-free experience driven by the finest technology in the salon and spa industry....

ProSolutions Software

4,4
#4 Alternative to Shortcuts
ProSolutions Software is a cloud-based solution for managing spas & salons which provides a broad range of tools to...

Reviews

Overall rating

4,1 /5
(126)
Value for Money
3,7/5
Features
3,9/5
Ease of Use
4,1/5
Customer Support
4,0/5

Already have Shortcuts?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 126
Jessica
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Excellent software with amazing support

Reviewed on 2016/02/05

We been using shortcuts going on to six years and it's been a blessing to have such a powerful...

We been using shortcuts going on to six years and it's been a blessing to have such a powerful operating system to support our business growth.

I have researched other point-of-sale systems including salon biz, salon Iris, mind body, millennium - hands down Shortcuts remains the best for the following reasons.

1) simple user interface
The touch option and visual layout is easy on the eyes. This works with our barbers as our staff are spatially and visually oriented. The icons are self explanatory and predictable.

2) shared credit among staff
As a team-based environment an important feature was for us to be able to give credit to multiple team members for one ticket.

3) benchmarking
A great feature is that shortcuts allows us to benchmark ourselves against other businesses operating within the same threshold. This helps us gauge the health of our business.

4) built-in marketing
Shortcuts also has a built in marketing tool in which we can compile customer information based on a variety of demographics and variables. This information can be exported into an email campaign and sent directly to the customer at no additional cost. Comparatively other softwares outsources this feature thus resulting in added cost/each campaign.

5) genuine and enthusiastic
The truth is, just with all other technology- bugs and hiccups do happen from time to time. What is important is that we are confident that someone at helpdesk is always there to resolve the problem.

We just ranked top 200 salons in North America by Salon Today under growth category. We couldn't have done it without a strong management system. Thanks Shortcuts! Keep up the great work. Lets continue to grow together!

Response from Shortcuts Software

Thank you so much for the kind words, and huge congrats on making it to the Salon Today Top 200 Salons. We love having Eikonic House of Barbers in the Shortcuts family.

VICTORIA
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

User Friendly

Reviewed on 2019/08/20

We have been using Shortcuts for over 15 years in all our salons, and appreciate the ease of use -...

We have been using Shortcuts for over 15 years in all our salons, and appreciate the ease of use - 24 hour technical support and how they stay always increase software options to help you keep control and expand your business.

Pros

Shortcuts Software makes it easy to book and keep track of client history and services. Great business reports and training videos help us to keep out business on track.

Cons

We like using the Set & Forget email marketing program, but would like to see more art options, and styles to create more attractive emails.

ivy
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Shortcuts isn't a good choice for my salon

Reviewed on 2016/12/10

I wouldn't recommend shortcuts to any salon and Ive made this clearly obvious to shortcuts. this...

I wouldn't recommend shortcuts to any salon and Ive made this clearly obvious to shortcuts. this software is not right for any non basic salon business. After spending numerous hours/days/years on extra extra extra training, encountering daily and constant system errors and issues. I managed to get help from someone who was efficient and she spent over and hour reprogramming our software after it had been set up incorrectly (by shortcuts). Then everything she spent her time doing was wasted because the system that is shortcuts managed to not save any of her updates. So suffice to say our next 3 training sessions revolved around reprogramming it again.
Please please please do your research before signing up to a shortcuts contract. Perhaps do a trial with them first. Because I am signed to a 3 year contract and would honestly have been better off using a paper and pen system.
Shortcuts is awkward, cluncky and constantly times out. When id had it over a year i was told extra training would require payment and i even paid for my receptionist to do a course which didnt even touch on the system and turned out to be nothing related to shortcuts at all. The help desk is impossible to get through to. Their systems constantly goes offline. Its very sticky and cluncky. Its not user friendly and it duplicates clients contacts and if you ask shortcuts to fix most issue they will charge you unless you nearly have a nervous breakdown.
The marketing tool requires a degree in software programming to be able to use as its completely random and not user friendly.
Before i bought S/C I couldn't have been clearer about my needs before I agreed to this system and ive lived to regret it. It was supposed to make booking easier for me and my clients but its been a complete nightmare. Other software companies were honest about what their systems couldn't do but shortcuts promised theirs could do everything on my list and more. And the truth is its not right for some. But it's not even capable of managing my stock which is extensions and Ive given up. I hate leaving reviews like this but after they fasley used a feedback they asked me to do after a training session I feel its my duty to be honest about this system and prevent others from being duped.

Pros

It looks nice

Cons

Its useless, not user friendly, over priced and very basic

Lisa
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Sold Me on all the new functions (Google + Facebook Bookings and payments a custom app!)

Reviewed on 2018/12/28

Used them a cpl of years ago at a different salon so when I opened my own, they were my go to. I...

Used them a cpl of years ago at a different salon so when I opened my own, they were my go to. I deal with their USA location in HB, and they have a great team there now!

Pros

Loved that I could get a custom app for my own salon without having to spend thousands on my own developer. My clients love that they can book online from the app or Facebook/Google. Love that I can take deposits for appointments if I need to and that the checkout process for clients is so easy and can be done right from the chair! (we use a tablet with the app to do this part).

Cons

While I haven't had to call the help desk much, there might be a bit of a wait on the phone, would love to have the help desk available on chat and live during biz hours. Other than that, no complaints, it helps me run my salon smoothly and I'm happy about that!

Cindy
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Organize hair artist

Reviewed on 2019/09/25

Shortcuts has organized myself and my salon,glad to be done with physical books!

Shortcuts has organized myself and my salon,glad to be done with physical books!

Pros

I love looking up reports on how the salon is doing as a whole as well as individual!I like in a second being able to tell a client when she last visited us what she paid ect.

Cons

Client look up will only show you so many names and then u have to switch your look up by phone number or last name,which we cant always recall

Showing 5 reviews of 126 Read all reviews

Shortcuts FAQs

Below are some frequently asked questions for Shortcuts.

Shortcuts offers the following pricing plans:

  • Starting from: US$29,00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Shortcuts comes in a variety of packages for businesses of different sizes: Shortcuts Live is designed for smaller businesses and starts at $29 a month. The Essentials package includes all the core features and pricing starts at $85 a month. The Evolve package includes customer engagement functionality and pricing starts at $159 a month. The Elevate package adds a mobile guest app, customized forms, and loyalty options and pricing starts at $209 a month.

Shortcuts has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

Shortcuts supports the following languages:

Dutch, English, French, German, Spanish

Shortcuts supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

We do not have any information about what integrations Shortcuts has

Shortcuts offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Shortcuts.