Bókun
About Bókun
Bokun is a cloud-based booking management solution which enables small to large travel and tourism businesses manage reservations, products content, images, categorization, pricing, inventory, and payments. The platform also offers an online booking engine which allows users to create custom booking websites.
Bokun provides a range of features such as API integration, credit card processing, channel management, B2B marketplace, operations management, detailed reports, and more. The solution allows users to manage commissions terms and contracts with sellers as well as suppliers. It helps users track sales, generate automatic invoices, and view accounts payable and receivable in real time. The integrated payments processing system enables businesses to accept online payments from credit and debit cards, issue refunds, and manage cancellations.
Bokun includes an inventory management module which lets organizations manage resources with real-time availability statuses. Users can create combo products, upsell, and let travelers customize products. The channel management feature helps users distribute their products, provide self-service logins to agents, or sell services directly through third-party websites. Bokun also provides access to passenger manifests, pickup lists, customer communications, and sales reports with analytics.
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Bókun
• Bokun connects businesses to all the major OTAs for global distribution, providing instant exposure to a wider customer base.
• Publish real-time availability, create product combos, and manage add-ons and product customizations with Bokun's inventory management tools.
• Bokun centralizes bookings, inventory, pricing, availability and channel distribution in a single platform.
• Mobile-friendly booking engine widgets allow customers to books from anywhere, any time, on any device.
• Manage multiple rates, currencies and offers across different channels using Bokun’s flexible pricing features.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$49.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Bókun: 45
Alternatives
Wix
Google Sheets
Peek Pro
bookingkit
Reviews
Already have Bókun?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It works great for me
Reviewed on 2020/04/24
I'm generally happy. I was assisted with my site and setting it up. I have been able to reach out...
I'm generally happy. I was assisted with my site and setting it up. I have been able to reach out to other resellers and operators in the marketplace and have working contracts with them. Everything has been easy for the most part. The only time I had an issue was when I would make a change that would affect the other OTA's and throw it out of synchronization, but Bokun was always quick to help me.
Pros
I am a sole proprietor operating food tour experiences. When I purchased Bokun they assigned a person to help me set up my site. That person would check back with me and any questions I had I would reach out to them. This allowed me to get up and going super quickly.
Cons
I still needed some help in getting it all set up so it's still a little bit more difficult than it should be. The only problems I had were when I would make changes that would throw the synchronization between the different OTA's out of whack and it wasn't immediately evident what it was that I did at the time. However, those are operator errors (my errors). Each time it happened, Bokun would help me out by letting me know exactly where those errors were made.
- Industry: Transportation/Trucking/Railroad
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Website Builder, Awesome experience
Reviewed on 2024/10/11
Excellent and easy to use, Awesome experience so far
Excellent and easy to use, Awesome experience so far
Pros
I like the ease of creating my website on Bokun, the simple but beautiful sections, I love the way how easy it is to import photos, video playing on the website did for me the first time I tried the feature. customer services was great, Seoutaj was great in explaining the steps to edit the features I was looking for.
Cons
little confusing at first, but it was easy to figure out
- Industry: Events Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Bokun is waste of time and money
Reviewed on 2023/04/27
We really dislike BOKUN because it is for small private experience, but if it is large company the...
We really dislike BOKUN because it is for small private experience, but if it is large company the services qre very bad, TRhis software is made only for viator or maybe otyher OTAs but not for daily uses,
Pros
The product list widget, that i can't someone and they can use all the products,
Cons
The CUSTOMER Services, everytime you write them: They say:"WE HAVE IMPLIMENTED YOUR FETURE REQUEST AND SOON WE WILL GIVE YOU ANSWER" After 6 months no answer.
Response from Bókun, A TripAdvisor Company
Hi Neeraj, thank you for taking the time to write a review about our company. We're sorry to hear that you're not happy with the platform and experience. While we want to hear all about the improvements that you're missing from our platform, we can't promise that these will be implemented or that they will be implemented swiftly, since any request need to go through validation by our product team and an assessment by IT first. We understand that your raised feedback is a feature that you need, and your feature has been submitted to the relevant department for evaluation.
We're sorry to hear that you feel this platform can't be used for daily use. Currently, our platform may be part of Tripadvisor but is its own subdivision and operating independently. You can connect to OTAs, your own system and partners using the marketplace and our use is meant for daily operations getting your bookings together in one place.
Many thanks - Valerie Bókun support team
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Working with Bokun
Reviewed on 2024/12/07
Excellent, have been with Bokun for 7 years. Fair price, great customer service.
Excellent, have been with Bokun for 7 years. Fair price, great customer service.
Pros
Customer support, fast and focused on problem solving.
Cons
Would be great if it had more operational features but this is a booking engine not a operational tool.
- Industry: Online Media
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional Customer Service Experience with Bókun
Reviewed on 2024/10/31
My experience with Bókun has been very positive overall. The support I received made a significant...
My experience with Bókun has been very positive overall. The support I received made a significant difference in my ability to use the platform effectively, and I appreciate their dedication to customer satisfaction. I look forward to continuing to work with them!
Pros
What I liked most about Bókun was their stellar customer service. The team was responsive, knowledgeable, and genuinely committed to helping me navigate their platform. Every interaction felt personalized, making me feel valued as a customer.
Cons
One area for improvement would be the user interface; it could be more intuitive, especially for new users.
Bókun FAQs
Below are some frequently asked questions for Bókun.Q. What type of pricing plans does Bókun offer?
Bókun offers the following pricing plans:
- Starting from: US$49.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
Bókun's flexibly priced booking software.Best value plans that grow with you. No-fee for Viator and offline bookings. Try our 14-day free trial.
Q. Who are the typical users of Bókun?
Bókun has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Bókun support?
Bókun supports the following languages:
Chinese, English, French, German, Italian, Japanese, Norwegian, Portuguese, Spanish
Q. Does Bókun support mobile devices?
Bókun supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bókun integrate with?
Bókun integrates with the following applications:
Zapier
Q. What level of support does Bókun offer?
Bókun offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Bókun.
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