FormAssembly

Web form & data collection with Salesforce integration

About FormAssembly

FormAssembly is an easy-to-use, powerful web form and data collection platform. We help organizations get rid of inefficient data collection methods, streamline and connect their data with smart integrations, and reduce reliance on IT and development services.

FormAssembly is:
User-friendly: Anyone can use our platform to create web forms to power critical business processes, no need to hire a developer.
Robust: Complex web forms are easy to create with features like calculations and conditional fields. Businesses can also leverage integrations with Salesforce, Salesforce Marketing Cloud, Pardot, PayPal, and more.
Adaptable: Whatever your form needs, from simple contact forms to complex applications and surveys, FormAssembly makes it easy to collect data and process responses.
Dependable: 4,000+ businesses rely on FormAssembly to power their forms. We support our customers with 99.9% uptime and industry-leading customer support options.
Secure: FormAssembly is dedicated to providing the highest levels of security and compliance, with HIPAA compliance*, FedRAMP Ready status**, PCI DSS Level 1 certification, encryption at rest, and more.

* Compliance Cloud
** Government Cloud

Pricing starting from:

US$99,00/month

  • Free Trial
  • Subscription

Key benefits of FormAssembly

Quickly create customized web forms for any use case and easily style them to match your branding.
Connect data with powerful integrations to tools like Salesforce, PayPal, Google Sheets, and more.
Fit forms into your processes with notifications, autoresponders, custom redirect options, e-signature capabilities, and more.
Benefit from encryption at rest and PCI DSS Level 1 Certification on all plans.
On Compliance Cloud, receive HIPAA compliance and additional features for securing sensitive data.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$99,00/month

  • Free Trial
  • Subscription

Images

FormAssembly dashboard screenshot
FormAssembly web to case demo screenshot
FormAssembly form builder screenshot
FormAssembly validation rules screenshot
View 5 more
FormAssembly video
FormAssembly screenshot: FormAssembly dashboard screenshot FormAssembly screenshot: FormAssembly web to case demo screenshot FormAssembly screenshot: FormAssembly form builder screenshot FormAssembly screenshot: FormAssembly validation rules screenshot

Features

Total features of FormAssembly: 75

  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Anti Spam
  • Approval Process Control
  • Archiving & Retention
  • Attendee Tracking
  • Authentication
  • Auto-Responders
  • Automatic Backup
  • Automatic Formatting
  • Collaboration Tools
  • Compliance Management
  • Contact Management
  • Custom Development
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Storage Management
  • Data Verification
  • Document Imaging
  • Document Templates
  • Drag & Drop
  • Electronic Signature
  • Email Distribution
  • Event Registration
  • Feedback Management
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Live Results Tracking
  • Marketing Automation
  • Mobile Access
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Format Support
  • Multiple Question Types
  • Offline Access
  • Offline Response Collection
  • Online Polling
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Process/Workflow Automation
  • Project Templates
  • Purchasing & Receiving
  • Question Branching
  • Question Library
  • Real Time Data
  • Real Time Notifications
  • Reminders
  • Remote Access/Control
  • Remote Data Capture
  • Reporting/Analytics
  • Response Validation
  • Role-Based Permissions
  • Search/Filter
  • Secure Data Storage
  • Self Check-in/Check-out
  • Skip Logic
  • Spam Blocker
  • Support Audio/Images/Video
  • Survey Builder
  • Surveys & Feedback
  • Template Management
  • Text Editing
  • Third Party Integrations
  • URL Customization
  • Version Control
  • Web Forms
  • Workflow Management

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Reviews

Overall rating

4,4 /5
(27)
Value for Money
4,3/5
Features
4,4/5
Ease of Use
4,3/5
Customer Support
4,2/5

Already have FormAssembly?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 27
Mark D.
Overall rating
  • Industry: Higher Education
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simple form publisher gives non marketing/web design staff the ability to create and publish...

Reviewed on 2018/06/19

Easy to use and set up. Was up and running within hours. Seamless integration into the CRM saved...

Easy to use and set up. Was up and running within hours. Seamless integration into the CRM saved time and resources on data entry.

Pros

Easy to use with a drag and drop interface. Easily connects to our CRM (Salesforce) to create new records instantly. Branching logic allows you to build a single form for multiple audiences. Hidden fields allow for tracking and segmentation in the CRM. Ability to collect payment, save forms and return to them and many more. Customer service is responsive via email and even social media. User community is willing to share best practices, ideas, and help problem solve.

Cons

Would like to see more reporting ability directly out of Form Assembly. Within a form where the field is a date field, I would like the ability to restrict users from selecting certain dates (like weekends for appointments, etc).

Laine K.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great survey tool!

Reviewed on 2019/08/01

FormAssembly is a great tool to use to design, build, and send surveys to customers. It is able to...

FormAssembly is a great tool to use to design, build, and send surveys to customers. It is able to connect with CRM software to be sent automatically as well, and the responses are automatically recorded in the CRM. FormAssembly also has reporting capabilities, which make it useful to see metrics on each question/response, response rate, etc.

Pros

I like Form Assembly's user interface - it is very easy to design a survey and connect with Salesforce (speaking from a back-end point of view). There are many types of question formats to choose from (picklist, multi-select checkbox, open-ended) and validation rules that you can implement to make sure the end-user is filling in the information correctly.

Cons

After setting up the connection with Salesforce, it was a bit difficult for my client to go in and edit form fields as necessary - they ended up breaking some things. The complexity could be toned down and made more everyday-user friendly.

Jeff K.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201-500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Survey tool with Logic!

Reviewed on 2018/12/19

Pros

I love the Form logic options that this tool offers. You can easily have it skip questions and whole sections based on the answers the respondent gives.

Cons

The UI isn't very wow inspiring like other Form tools that I have used. It is very functional though.

Nigel S.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good software for linking with Salesforce

Reviewed on 2021/01/19

Pros

Link with Salesforce and the ability to capture data seemlessly.

Cons

Expensive if you wish to have enterprise options and security.

Joshua J.
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best form tool for using with Salesforce

Reviewed on 2019/04/05

FormAssembly is my go-to tool when I need to create a form that can push data into Salesforce. It...

FormAssembly is my go-to tool when I need to create a form that can push data into Salesforce. It offers great flexibility as to how the data gets pushed into salesforce and also allows you to pull data from Salesforce to have it populate the form as someone is filling it out.

Pros

Easy to Setup and use
Great and responsive support
Flexible integration options with Salesforce
Ability to prefill forms with data before form loads
Good documentation
Many options for publishing forms

Cons

Error messages don't provide enough information at times to figure out what is wrong

Showing 5 reviews of 27 Read all reviews

FormAssembly FAQs

Below are some frequently asked questions for FormAssembly.

FormAssembly offers the following pricing plans:

  • Starting from: US$99,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Professional - $99 per month Professional - $89 per month, when paid annually Premier - $249 per month Premier - $224 per month, when paid annually

We do not have any information about FormAssembly features

FormAssembly has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

FormAssembly supports the following languages:

English

FormAssembly supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

FormAssembly integrates with the following applications:

AWeber, Authorize.Net, Chargent, Drupal, FreshBooks, GoToWebinar, Google Sheets, Google Workspace, Mailchimp, Microsoft Excel, Pardot, PayPal, Salesforce Experience Cloud, Salesforce Marketing Cloud, Salesforce Sales Cloud, Stripe, TaskRay, WordPress, iATS

FormAssembly offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for FormAssembly.