Nimbata

Call tracking analytics for direct marketing, PPC, and SEO

4,9 /5 (13 reviews) Write a Review!

Nimbata Overview

What is Nimbata?

Nimbata is a cloud-based call tracking solution that allows marketing teams to track call conversions and tie these to online or offline marketing campaigns to better understand which campaigns are driving calls to their business. With local and toll free tracking numbers, Nimbata helps users understand customer patterns, behaviors, trends, and other factors driving revenue. Users can also schedule and customize call routes to and from different destinations by the minute or hour.

With Nimbata, businesses can place tracking numbers on various marketing sources such as landing pages, display ads, paid search or social campaigns and track inbound call activity from each source in real-time. Post-call functionalities let users track agent activities, rate calls, add feedback, flag priorities, track conversions, and more. Users can also record calls for quality monitoring, and to train new agents using existing best practices.

Nimbata Overview

Pricing

Starting from
US$15,00/month

Pricing options

Free Trial
Subscription
Value for money

Tracking number costs vary depending on location.
Pay only for answered calls you receive.


Nimbata Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, Japan and 3 others, Germany, Brazil, Mexico
Supported Languages
English

Media

This is the place to be for every businessman and marketer while monitoring call performance. Here you can find gathered all the necessary call tracking metrics you need to analyze in order to make decisions for the future.
Nimbata’s Acquisition Reports compare the call performance of all the different marketing sources a business utilizes to market its products or services.
Nimbata displays a global map with the inbound calls per country at a first level, providing also the option to drill down into region details for even more specific insights.
Trends in marketing are important to monitor as they reveal insights in consumers’ behavior and how that shifts over time due to intrinsic or exogenous factors.
You can customize your Call Log according to the items that are important and should be displayed by selecting them from an extensive list. This is also the place you can copy data, export in Excel format, but also send data to Google Sheets in real-time.
An easy application of Nimbata filters will bring you in front of all those data that matter the most for your business and should be monitored thoroughly.
Nimbata video Nimbata screenshot: This is the place to be for every businessman and marketer while monitoring call performance. Here you can find gathered all the necessary call tracking metrics you need to analyze in order to make decisions for the future. Nimbata screenshot: Nimbata’s Acquisition Reports compare the call performance of all the different marketing sources a business utilizes to market its products or services. Nimbata screenshot: Nimbata displays a global map with the inbound calls per country at a first level, providing also the option to drill down into region details for even more specific insights. Nimbata screenshot: Trends in marketing are important to monitor as they reveal insights in consumers’ behavior and how that shifts over time due to intrinsic or exogenous factors. Nimbata screenshot: You can customize your Call Log according to the items that are important and should be displayed by selecting them from an extensive list. This is also the place you can copy data, export in Excel format, but also send data to Google Sheets in real-time. Nimbata screenshot: An easy application of Nimbata filters will bring you in front of all those data that matter the most for your business and should be monitored thoroughly.

Nimbata Reviews

Nimbata Reviews

Overall rating
4,9
/
5
Excellent
12

Very good
1

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4,9
Ease of Use
4,8
Customer Support
4,9
100% recommended this app
Joanna V.

Nimbata Rocks!

Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity.


Alexandros K.

A powerful tool for every business!

I was searching a long time for a service like this and I am really happy that a friend of mine suggested Nimbata. My revenue streams are based at a high percent on incoming calls, so it is of paramount importance for me to know which of my marketing activities drive customers to call. In addition to this, I run Google Ads for my business and Nimbata helped me gain valuable insights with regard to the effectiveness of the used keywords.


Ilias K.

I get exactly what I need!

With Nimbata I can easily measure my marketing performance in 5 different countries, and make data-driven decisions. Simple as that! I get what I need, at very reasonable prices.


Vassilis B.

Best call tracking solution

Everything works fine :) Keep up the good work guys!


Markellos D.

Finally we can calculate ROI on click-to-call ads

Great customer support - love their instant messenger thingy, helped us solve initial issues really fast!


Joanna V.
Industry: Marketing & Advertising
Company size: Self Employed

Nimbata Rocks!

Used Weekly for 1-5 months
Reviewed on 2019/10/15
Review Source: Capterra

Nimbata has become a part of my sales packages as it helps me tp track the leads that I am generating from my SEO Marketing campaigns for my clients and partners in an effective way, which is a prerequisite in my contracts. Tracking the performance of our marketing campaigns should be a priority for all marketers and Nimbata offers us this great opportunity.

Pros

I like the ease of use it has and the top notch customer support that always helps me to set up new client accounts fast and effectively.

Cons

There is nothing that I don't like about the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Alexandros K.
Industry: Broadcast Media
Company size: 2-10 Employees

A powerful tool for every business!

Used Daily for 2+ years
Reviewed on 2019/11/08
Review Source: Capterra

I was searching a long time for a service like this and I am really happy that a friend of mine suggested Nimbata. My revenue streams are based at a high percent on incoming calls, so it is of paramount importance for me to know which of my marketing activities drive customers to call. In addition to this, I run Google Ads for my business and Nimbata helped me gain valuable insights with regard to the effectiveness of the used keywords.

Pros

The thorough reporting, not to mention the exquisite customer support available 24/7.

Cons

Nothing negative to mention about the platform

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Ilias K.
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

I get exactly what I need!

Used Daily for 2+ years
Reviewed on 2019/11/07
Review Source: Capterra

With Nimbata I can easily measure my marketing performance in 5 different countries, and make data-driven decisions. Simple as that! I get what I need, at very reasonable prices.

Pros

First of all, it was easy to find tracking numbers for the countries I was planning to run my campaigns. Secondly, the customer support is always stand-by to help. I also loved Nimbata’s integration with Zapier app.

Cons

Not at all

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Vassilis B.
Industry: Marketing & Advertising
Company size: Self Employed

Best call tracking solution

Used Daily for 6-12 months
Reviewed on 2019/11/19
Review Source: Capterra

Everything works fine :) Keep up the good work guys!

Pros

Thanks to Nimbata, I can now prove an enhanced ROI to my clients!

I like the excellent UI/UX design of the platform and of course the ease of setting up the software. On top of that, I was astonished by the wide selection of filters οn the dashboard. Nimbata gives me a deep dive into your client's’ data!

Cons

Nothing to mention as a con so far. Nimbata team puts their creativity and appetite work to meet my clients' business and marketing needs!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Markellos D.
Industry: Human Resources
Company size: 11-50 Employees

Finally we can calculate ROI on click-to-call ads

Used Daily for 6-12 months
Reviewed on 2019/11/11
Review Source: Capterra

Great customer support - love their instant messenger thingy, helped us solve initial issues really fast!

Pros

Click-to-call ads have been performing great overall but we haven't been able to data to calculate ROI for specific ads. With Nimbata we finally have a good system to track performance and calculate ROI for each ad. Setup was not trivial but easy enough.

Cons

Took us a couple of days to change our mindset from display ads - but once we did, we were able to get way better ROIs than with traditional advertising.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,6/10
Based on 13 user ratings
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Nimbata Pricing

Nimbata Pricing

Starting from
US$15,00/month
Free Trial
Subscription
Value for money

Tracking number costs vary depending on location.
Pay only for answered calls you receive.

Tracking number costs vary depending on location.
Pay only for answered calls you receive.

Value for Money
5/5
Based on 13 user ratings
Compare value for money rating with alternatives
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Nimbata Features

Nimbata Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,9/5
Based on 13 user ratings
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Categories

Additional information for Nimbata

Additional information for Nimbata

Benefits

• Nimbata is an easy to set up software as a serves call tracking solution, which does not require huge IT investment and can be setup in minutes.

• Visualize calls in real time and understand which marketing efforts are driving the best leads to the business.

• Use call recording to automatically record inbound calls for call quality monitoring and to train agents based on what works best.

• The out-of-the-box solution includes integrations with a range of third party services, such as Google Ads, Google Analytics, Salesforce, Hubspot, Zapier and more.

• Gain the insights to make informed business decisions, optimize campaigns for more leads and sales, and stop campaigns with a low ROI.

Nimbata FAQs

Nimbata FAQs

Below are some frequently asked questions for Nimbata.

Q. What type of pricing plans does Nimbata offer?

Nimbata offers the following pricing plans:

Starting from: US$15,00/month

Pricing model: Subscription

Free Trial: Available

Tracking number costs vary depending on location. Pay only for answered calls you receive.

Q. What are the main features of Nimbata?

We do not have any information about Nimbata features

Q. Who are the typical users of Nimbata?

Nimbata has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Nimbata support?

Nimbata supports the following languages:

English

Q. What type of pricing plans does Nimbata offer?

Nimbata has the following pricing plans:

Subscription

Q. Does Nimbata support mobile devices?

We do not have any information about what devices Nimbata supports

Q. What other apps does Nimbata integrate with?

Nimbata integrates with the following applications:

Google AdWords, Google Analytics, HubSpot CRM, Salesforce Sales Cloud, Zapier

Q. What level of support does Nimbata offer?

Nimbata offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support