About Userfeel

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

The application allows users to organize tests into projects, assign tasks to multiple team members and test on desktop, mobile and tablets. Staff members can categorize usability issues and create videos which highlight critical problems. The system filters testers by various demographic criteria such as age, gender, country, language, and level of web experience. Users can add screener questions to filter the testing panel in more detail and create questions, tasks and ratings using various formats.

Userfeel generates a score which reflects the perceived usability of a website and helps users identify problem areas. The solution uses the Google Speech API to support voice transcription for multiple languages, and allows users to upload videos to Youtube and generate customizable reports.

Devices

Business size

S M L

Markets

United States, Canada, Australia, China, India and 4 others, Japan, Germany, Brazil, Mexico

Supported Languages

English

Images

Receive multi-language support
Organize tasks into projects
Users can test on mobile and tablets
Utilize the video highlights tool
View 5 more
Userfeel video
Userfeel screenshot: Receive multi-language support Userfeel screenshot: Organize tasks into projects Userfeel screenshot: Users can test on mobile and tablets Userfeel screenshot: Utilize the video highlights tool

Features

Total features of Userfeel: 14

  • A/B Testing
  • Assessment Management
  • Campaign Segmentation
  • Collaboration Tools
  • Conversion Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Data Filtering
  • Data Import/Export
  • Feedback Management
  • File Management
  • Issue Tracking
  • Software Testing Management
  • Survey Management

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Reviews

Overall rating

5 /5
(6)
Value for Money
4,8/5
Features
5/5
Ease of Use
4,8/5
Customer Support
4/5

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Showing 5 reviews of 6
Samantha H.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

userfeel.com

Reviewed on 2019/10/27

my overall experience is the software is very easy to use and i really like feed back from other...

my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

Pros

it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems

Cons

i can;t use all the time because of price but will use again

Savvas M.
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review for Userfeel

Reviewed on 2019/03/07

Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability...

Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

Pros

- Ease of use,
- There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

Cons

I found no Cons at all since it was easy to use and proceed to the next screen.

Response from Userfeel

Thank you very much for your review!

Christopher D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great website and application for testing

Reviewed on 2019/12/06

Great software to test your apps or websites or to find out what potential clients think about your...

Great software to test your apps or websites or to find out what potential clients think about your software

Pros

Very easy interface to test websites
Available in Windows, Mac and Android
You get paid in your paypal account instantly for just surfing a website

Cons

Sometimes it will take days even months to find a website to test
Sometimes the video that have been recorded from your phone is not uploaded and you have to uploaded to userfeel.com manually, it should be an automated process that can be continued

Stelios C.
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Other for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great app

Reviewed on 2019/03/07

Pros

It's user-friendly with a lot of features and great support.

Cons

I haven't faced any problems using userfeel.

Response from Userfeel

Thank you very much for your review!

Fábio roque da silva R.
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Other for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Feedback helps me improve

Reviewed on 2020/08/25

Pros

Feedback helps me to improve the quality and presentation of the services offered on my website. This feedback has been very important for my business.

Cons

Offers great service, so far I have not encountered any problems.

Showing 5 reviews of 6 Read all reviews

Userfeel FAQs

Below are some frequently asked questions for Userfeel.

Userfeel offers the following pricing plans:

  • Starting from: US$59,00
  • Pricing model: Subscription
  • Free Trial: Available

Starts at $59 per user session.

Userfeel offers the following features:

  • Campaign Segmentation
  • Conversion Tracking
  • Customer Segmentation
  • Feedback Management
  • Survey Management

Userfeel has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Userfeel supports the following languages:

English

We do not have any information about what devices Userfeel supports

We do not have any information about what integrations Userfeel has

Userfeel offers the following support options:

Phone Support, Online Support, FAQs, Knowledge Base, Video Tutorials

Related categories

See all software categories found for Userfeel.