Esper

Android app & device management solution for businesses

4,8 /5 (13 reviews) Write a Review!

Esper Overview

What is Esper?

Esper is an Android app and device management solution which helps business streamline entire application development lifecycle. The centralized platform allows users to develop, test, deploy, manage, monitor, debug, and update applications and devices using predefined policies and automated rules. Enterprises can also use the remote diagnostics module to resolve field issues through remote control, remote view, and profiling functionalities.

Esper offers a range of features, including SDKs, APIs, and tools for building, deploying, and debugging apps for dedicated Android devices such as restaurant kiosks and point of sale (POS) systems. The web portal provides access to app and device management tools, allowing users to develop, test, and deploy apps, and manage and monitor device and app performance.

Esper provides application programming interfaces (APIs), command line interface (CLI) and software development kits (SDKs), which enable users to modify the platform as per requirements. Other features include capabilities spanning device management, application deployment and remote management.

Esper Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Esper at [email protected] for pricing details.


Esper Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Esper: device monitoring screenshot
Esper: application lockdown module screenshot
Esper: remote support screenshot
Esper video Esper screenshot: Esper: device monitoring screenshot Esper screenshot: Esper: application lockdown module screenshot Esper screenshot: Esper: remote support screenshot

Esper Reviews

Esper Reviews

Overall rating
4,8
/
5
Excellent
10

Very good
3

Average
0

Poor
0

Terrible
0

Value for Money
4,8
Features
4,7
Ease of Use
4,8
Customer Support
4,8
100% recommended this app
Daniel G.

It Just Works + Top Tier Support

We looked at two other solutions and what stood out to us about Esper is the level of support we got during the evaluation process. Since we've signed on as a full time customer the level of support has only gotten better. I've been working in the software industry just shy of 25 years and I've never gotten support like this from a vendor. Not only are they highly knowledgable when it comes to low level Android details they're willing to go the extra mile to make sure things work for you.


Justyn M.

Best Device Management Solution for Android (kiosk mode as well!)

Esper excels at Android Device Management, at a fair price! They are super responsive and have a great customer support team, the dev team is second to none. I am truly impressed. On top of the technology, I was drawn to Esper's flexible pricing options. The solution helped with locking down our tablets to a Kiosk mode effectively and to fine-tune​ our devices to meet our business requirements.


Verified Reviewer

good product to purchase

Excellent customer support. Appreciate the flexibility to customize for us. The cost was affordable. Can highly recommend the product.


Santosh C.

Esper's Pricing and Service is the best in the market


Chris M.

Esper

Incredible platform and service. They are working directly with our vendors across multiple platforms so the product is ready to go. This allows us to focus on our own UI and content. We could not have safely released this product without Esper as our partner.


Daniel G.
Industry: Health, Wellness & Fitness
Company size: 51-200 Employees

It Just Works + Top Tier Support

Used Daily for 1-5 months
Reviewed on 2020/06/10
Review Source: Capterra

We looked at two other solutions and what stood out to us about Esper is the level of support we got during the evaluation process. Since we've signed on as a full time customer the level of support has only gotten better. I've been working in the software industry just shy of 25 years and I've never gotten support like this from a vendor. Not only are they highly knowledgable when it comes to low level Android details they're willing to go the extra mile to make sure things work for you.

Pros

The agent is easy to install and has a lot of different options for install. The management tool lets us see what is going on across different deployment groups. We have the power to partially roll out new versions, make sure they are working for our customers, then complete the rollout. The visibility into the user experience is great and we love the ability to see what the user is seeing on their devices.

Cons

We haven't found any downsides yet. It just works.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Justyn M.
Industry: Information Technology & Services
Company size: 2-10 Employees

Best Device Management Solution for Android (kiosk mode as well!)

Used Daily for 1-5 months
Reviewed on 2019/08/02
Review Source: Capterra

Esper excels at Android Device Management, at a fair price! They are super responsive and have a great customer support team, the dev team is second to none. I am truly impressed. On top of the technology, I was drawn to Esper's flexible pricing options. The solution helped with locking down our tablets to a Kiosk mode effectively and to fine-tune​ our devices to meet our business requirements.

Pros

The ability to provision and enroll devices with Esper is seamless and fast with QR and/or Zero Touch Provisioning. Their plethora of features help us achieve all tasks easily through their intuitive and simple user interface, especially their Remote Diagnostics feature, which helps control and debug all our devices without having to physically be present. Esper also secures all our devices in the field.

Cons

The solution is limited to Android. My only reason for giving four stars: new features are just around the corner. The company is growing and adding features I need with every release.

Response from Esper

Hi Justyn, Thanks for such a detailed review. We are happy to be working with you!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: 201-500 Employees

good product to purchase

Used Other for Free Trial
Reviewed on 2019/07/05
Review Source: Capterra

Excellent customer support. Appreciate the flexibility to customize for us. The cost was affordable. Can highly recommend the product.

Pros

Easy to use, customizable, was able to scale to many devices at one go

Cons

Esper product is limited to android.

Response from Esper

Hi There,
Thank you for your feedback. We'd love to know how you feel about Esper's features & functionalities now. We'd love to speak with you & talk to you about the various features that we have released in the last 11 months.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Santosh C.
Industry: Public Relations & Communications
Company size: 11-50 Employees

Esper's Pricing and Service is the best in the market

Used Weekly for 6-12 months
Reviewed on 2020/08/12
Review Source: Capterra

Pros

It's easy to use and functions on any product. The integration with multiple products has been effective and effortless.

Controlling hundreds of devices at the same time using a single access point. Also, the product allows us to connect access device from any location remotely. Updates and reboots are also easy to perform.

The customer support has been bang on

Cons

Personally, I don't have anything to be listed in this section.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chris M.
Industry: Health, Wellness & Fitness
Company size: 11-50 Employees

Esper

Used Daily for 1-5 months
Reviewed on 2020/06/16
Review Source: Capterra

Incredible platform and service. They are working directly with our vendors across multiple platforms so the product is ready to go. This allows us to focus on our own UI and content. We could not have safely released this product without Esper as our partner.

Pros

Esper is being used to provision our Android touchscreen devices for live workouts on fitness bikes. Our customer is not the most tech savvy, so this allows us to enter the device and diagnose the problem using a hands free approach. Saves our customer service department enormous amounts of time servicing customers.

Cons

We have been working with Esper for 4 months and have only positive feedback at the moment

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,5/10
Based on 13 user ratings
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Esper Pricing

Esper Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Esper at [email protected] for pricing details.

Contact Esper at [email protected] for pricing details.

Value for Money
4,8/5
Based on 13 user ratings
Compare value for money rating with alternatives
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Esper Features

Esper Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4,7/5
Based on 13 user ratings
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Categories

Additional information for Esper

Additional information for Esper

Key features of Esper

  • Application Security
  • Automatic Device Recognition
  • Data Synchronization
  • Deployment Management
  • Digital Signature
  • Inventory Management
  • Offline Access
  • Procurement Management
  • Remote Access
  • Remote Control
  • Remote Update / Installation
  • Software Management
  • Surveys & Feedback
  • Synchronization Management
  • Web Threat Management
  • Wireless Network Support

Benefits

Deploy and manage your applications on your Android devices using fine-grained application rollout policies with automated rules, Reduce Support Costs drastically by instantly debugging and updating app and device issues through OTA, removing the need for site visits, Eliminate field failures and monitor your applications for field failures and trigger alerts easily, reducing device downtime and increasing performance, Get continuous deployment of applications and Android OS updates through automated scaling and rollbacks.

Esper FAQs

Esper FAQs

Below are some frequently asked questions for Esper.

Q. What type of pricing plans does Esper offer?

Esper offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Esper at [email protected] for pricing details.

Q. What are the main features of Esper?

Esper offers the following features:

  • Application Security
  • Automatic Device Recognition
  • Data Synchronization
  • Deployment Management
  • Digital Signature
  • Inventory Management
  • Offline Access
  • Procurement Management
  • Remote Access
  • Remote Control
  • Remote Update / Installation
  • Software Management
  • Surveys & Feedback
  • Synchronization Management
  • Web Threat Management
  • Wireless Network Support

Q. Who are the typical users of Esper?

Esper has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Esper support?

Esper supports the following languages:

English

Q. What type of pricing plans does Esper offer?

Esper has the following pricing plans:

Subscription

Q. Does Esper support mobile devices?

We do not have any information about what devices Esper supports

Q. What other apps does Esper integrate with?

We do not have any information about what integrations Esper has

Q. What level of support does Esper offer?

Esper offers the following support options:

Phone Support, Knowledge Base, Online Support