About RezExpert

RezExpert is a web-based reservation and property management solution for; Campgrounds, RV resorts, Marinas, hotels and hostels of all sizes. POS integration, housekeeping module just to name a few. The many revenue generating and monitoring features of RezExpert include, dynamic pricing, pace reporting, detailed analytics automatic occupancy optimization and much more.

RezExpert also has; a Five Star review module,
The reputation management feature monitors and scans guest reviews in real time and allows guests to attach photos or documents to the review for authenticity purposes. The review platform can be utilized on any mobile device and will be directed to the manager on duty immediately if any star rating under three is selected.

RezExperts booking engine can be accessed online and gives users the opportunity to reserve rooms by number of guests, length of stay, and dates chosen. The reservation system comes with a calendar view, which allows users to view availability and compare prices between different specified nights. The dynamic pricing tool that allows managers to automatically change their rates based on length of stay, weekends, national holidays or occupancy levels. These rates can be generated on the calendar page and can be viewed by users who are researching pricing options.


Key benefits of RezExpert

Feature packed software completely customizable to be tailored to your business needs.
Weather you are a small mom and pop Campground or 500 plus site RV destination we have you covered.

Many verticals and interfaces to choose from will help set your business apart.
With the online interface tied into you business website rezexpert has the tools to monitor and track your online bookings and see your revenue grow.
Create your own custom reports or use our built in templates.
Track vehicle width length slide outs , create calendar events promo codes , create and send before arrival emails or after emails to grow your business through out marketing module.
rezexpert.com here you can look at our feature packed modules for your choosing


Images

RezExpert Software - Calendar grid to manage reservations in one location
RezExpert Software - Analytics for managers to review popular rooms and reservation dates
RezExpert Software - Alerts based on room booking, check out management, and other guest services
View 4 more
RezExpert video
RezExpert Software - Calendar grid to manage reservations in one location
RezExpert Software - Analytics for managers to review popular rooms and reservation dates
RezExpert Software - Alerts based on room booking, check out management, and other guest services

Not sure about RezExpert? Compare with a popular alternative

RezExpert

4,8 (39)
VS.
Highly reviewed

Starting Price

US$59,95
month
US$9,00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

136
467

Integrations

2
34

Ease of Use

4,7 (39)
4,5 (4 627)

Value for Money

4,6 (39)
4,3 (4 627)

Customer Service

4,9 (39)
4,5 (4 627)
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Reviews

Overall rating

4,8 /5
(39)
Value for Money
4,6/5
Features
4,7/5
Ease of Use
4,7/5
Customer Support
4,9/5

Already have RezExpert?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 39
Jeanell
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Team

Reviewed on 2023/04/01

We love using Rez Expert and have been using the system for many years now and will continue in the...

We love using Rez Expert and have been using the system for many years now and will continue in the next coming years. The system is designed to be understandable and easy to use for making reservation and general duties for staff. Has great management systems, and the support is extremely great.

Pros

Rez Expert is a very easy system to use, and a staff find it easy to understand and operate with reservations. There are great functions available to make your reservations easy to book and make any changes that are required. It is fantastic how you can intergrade with other third parties to connect into the system for more reservations. We love the support that you receive when it is needed from the team at Rez Expert.

Cons

Group bookings are great. It would make it easier if you could allocate the name of the guest for each booking on the group page. Where you first start making booking 1, 2 etc, as you enter the amount of people and site number. This needs to have the caravan or motorhome etc option to select. Another words it would be great to be able to gather all information with each guest on this page before submitting. As you have to find which person is on what site for the caravan length etc and then with the group leader you have to search their name to put in the booking 1 with there booking. It would cut out time with the booking as it is timely over the phone when making the reservation.

Response from Digital Rez International

Thank you Jeanell for the review please reach out to our support team about the group bookings maybe a different interface might do the trick for you

Zenia
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reservation system that increases customer satisfaction

Reviewed on 2023/07/19

Great for travel operations, it reduces workload considerably.

Great for travel operations, it reduces workload considerably.

Pros

I absolutely love that RezExpert allows our customers to easily check availability, choose preferred dates and times, and receive instant confirmation. This convenience enhances the overall customer experience and increases customer satisfaction.

Cons

We have zero complaints about this very automated reservation system.

Alternatives Considered

Deem

Response from Digital Rez International

Hi Zenia
Thank you for your honest review it is appreciated as we work towards becoming the best choice of software solutions in the industry

Michelle
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

My Review

Reviewed on 2022/10/07

Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always...

Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always friendly and helpful.

Pros

I like how helpful help desk is and that any suggestions I have offered they summit to the proper people.

Cons

I would like to be able to send mass emails to all registered guests through the system.

Response from Digital Rez International

Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes

Stanley
Overall rating
  • Industry: Museums & Institutions
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A strong and well-centered tool for reservations.

Reviewed on 2023/11/07

We have been using RezExpert to simplify reservations to our facility and this has helped us...

We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.

Pros

RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.

Cons

RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.

Response from Digital Rez International

Thank you Stanley for your honest review e greatly appreciate it

Jocelyn
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Outstanding Tech Support

Reviewed on 2023/08/30

When there is something that needs attention or that I need updated for my business needs, tech...

When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. [sensitive content hidden]
, you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support!

Pros

The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great.,

Cons

The only feature I would recommend updating would be the guest "warning", blacklist feature.

Response from Digital Rez International

Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry

Showing 5 reviews of 39 Read all reviews

RezExpert FAQs

Below are some frequently asked questions for RezExpert.

RezExpert offers the following pricing plans:

  • Starting from: US$59,95/month
  • Pricing model: Subscription
  • Free Trial: Available

Please contact RezExpert directly for more details as we offer two platforms a monthly subscription or a booking fee option as every business is unique, Currency accepted is (USD) (CAD) (AUD)

RezExpert has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000

RezExpert supports the following languages:

Chinese, English, French, German, Italian, Japanese, Spanish, Traditional Chinese

RezExpert supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

RezExpert integrates with the following applications:

QuickBooks, SiteMinder

RezExpert offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

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