RezExpert

About RezExpert
RezExpert is a web-based reservation and property management solution for; Campgrounds, RV resorts, Marinas, hotels and hostels of all sizes. POS integration, housekeeping module just to name a few. The many revenue generating and monitoring features of RezExpert include, dynamic pricing, pace reporting, detailed analytics automatic occupancy optimization and much more.
RezExpert also has; a Five Star review module,
The reputation management feature monitors and scans guest reviews in real time and allows guests to attach photos or documents to the review for authenticity purposes. The review platform can be utilized on any mobile device and will be directed to the manager on duty immediately if any star rating under three is selected.
RezExperts booking engine can be accessed online and gives users the opportunity to reserve rooms by number of guests, length of stay, and dates chosen. The reservation system comes with a calendar view, which allows users to view availability and compare prices between different specified nights. The dynamic pricing tool that allows managers to automatically change their rates based on length of stay, weekends, national holidays or occupancy levels. These rates can be generated on the calendar page and can be viewed by users who are researching pricing options.
Key benefits of RezExpert
Feature packed software completely customizable to be tailored to your business needs.
Weather you are a small mom and pop Campground or 500 plus site RV destination we have you covered.
Many verticals and interfaces to choose from will help set your business apart.
With the online interface tied into you business website rezexpert has the tools to monitor and track your online bookings and see your revenue grow.
Create your own custom reports or use our built in templates.
Track vehicle width length slide outs , create calendar events promo codes , create and send before arrival emails or after emails to grow your business through out marketing module.
rezexpert.com here you can look at our feature packed modules for your choosing
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Reviews
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- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Microenterprise-friendly; Simple and straightforward
Reviewed on 2022/12/07
The scalability of its use and using web apps is the best part of RezExpert as it can make...
The scalability of its use and using web apps is the best part of RezExpert as it can make accessing inventory easier, and almost available anytime, anywhere. From small properties to huge developments, the system can adapt for various types of tourism businesses.
Pros
The web app was the best part of RezExpert. Out inventory can be accessed anywhere with a computer and internet, allowing on-site and satellite staff check availability almost anytime and anywhere as long as there is internet.
Cons
Very reliant on internet connection. While this is a strength, unexpected power outages or signal interruptions can inhibit working on the app. Offline pages will be great to check recent information.
Response from Digital Rez International
Thank you for your honest review which business are you with
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software out there
Reviewed on 2024/09/04
Fast efficient affordable software has really helped grow our business salespeople fantastic...
Fast efficient affordable software has really helped grow our business salespeople fantastic support has never been easier It became a no brainer the switching to RezExpert has been the right choice for us
Pros
The pricing tech support is outstanding there is so many features that has improved our operation
Cons
Only con I could think of is there is no cons
Response from Digital Rez International
Thank you for your review
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
My Review
Reviewed on 2022/10/07
Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always...
Things could be easier with less steps, but tech support is amazing.[SENSITIVE CONTENT] are always friendly and helpful.
Pros
I like how helpful help desk is and that any suggestions I have offered they summit to the proper people.
Cons
I would like to be able to send mass emails to all registered guests through the system.
Response from Digital Rez International
Thank you Michelle for your honest review I have notified our tech team with your comments to see if we can stream line some of the processes
- Industry: Museums & Institutions
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A strong and well-centered tool for reservations.
Reviewed on 2023/11/07
We have been using RezExpert to simplify reservations to our facility and this has helped us...
We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.
Pros
RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.
Cons
RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.
Response from Digital Rez International
Thank you Stanley for your honest review e greatly appreciate it
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Tech Support
Reviewed on 2023/08/30
When there is something that needs attention or that I need updated for my business needs, tech...
When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. [sensitive content hidden]
, you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support!
Pros
The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great.,
Cons
The only feature I would recommend updating would be the guest "warning", blacklist feature.
Response from Digital Rez International
Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry
RezExpert FAQs
Below are some frequently asked questions for RezExpert.Q. What type of pricing plans does RezExpert offer?
RezExpert offers the following pricing plans:
- Starting from: US$59.95/month
- Pricing model: Subscription
- Free Trial: Available
Please contact RezExpert directly for more details as we offer two platforms a monthly subscription or a booking fee option as every business is unique, Currency accepted is (USD) (CAD) (AUD)
Q. Who are the typical users of RezExpert?
RezExpert has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does RezExpert support?
RezExpert supports the following languages:
Chinese, English, French, German, Italian, Japanese, Spanish, Traditional Chinese
Q. Does RezExpert support mobile devices?
RezExpert supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does RezExpert integrate with?
RezExpert integrates with the following applications:
SiteMinder
Q. What level of support does RezExpert offer?
RezExpert offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
Related categories
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