CommentSold

Social commerce & customer engagement solution for retailers

About CommentSold

CommentSold is a cloud-based social commerce solution which assists retailers with customer engagement and referrals. Its key features include catalog management, search engine optimization, predefined templates, data synchronization, channel management and reporting.

The online application allows customers to identify purchasable items in a post, video or live stream and purchase through comments. An invoice is sent through messenger or email and customers can click a link to access their cart and check out. With the gamification feature, users can send timed pending cart reminders to customers and configure cart expiration duration. The shipping functionality enables staff to generate packing lists and labels, combine and ship orders and manage multiple orders at once.

CommentSold includes a reporting tool which allows managers to view stock, analyze customer trends and monitor vendor performance. It helps teams automate tax calculations, monitor fulfillment activities and check real-time inventory levels. The system lets firms create a branded mobile application and synchronize it with the web store.

Pricing starting from:

US$49,00/month

  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Pricing starting from:

US$49,00/month

  • Free Trial
  • Subscription

Images

Auto invoicing feature
Inventory management tool
Social sharing module
View 4 more
CommentSold video
CommentSold screenshot: Auto invoicing feature CommentSold screenshot: Inventory management tool CommentSold screenshot: Social sharing module

Features

Total features of CommentSold: 27

  • Accounting Integration
  • Channel Management
  • Compliance Management
  • Contact Database
  • Content Management
  • Cost Tracking
  • Customizable Branding
  • Data Synchronization
  • Employee Management
  • Gamification
  • Inventory Management
  • Inventory Optimization
  • Invoice Management
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Order Management
  • Performance Metrics
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Shipping Management
  • Shopping Cart
  • Single Sign On
  • Social Media Integration
  • Third Party Integration

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Reviews

Overall rating

4,9 /5
(92)
Value for Money
4,7/5
Features
4,7/5
Ease of Use
4,8/5
Customer Support
4,9/5

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Showing 5 reviews of 92
Brianna S.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

CommentSold

Reviewed on 2018/10/05

Before we had CommentSold we had to go through and invoice every person individually. This took...

Before we had CommentSold we had to go through and invoice every person individually. This took forever, especially when we started processing more orders. CommentSold does all of the heavy lifting for us and it takes out a lot of the human errors that we were experiencing before.

Pros

I love how easy it is for our customers to use. They can shop easily on our page or through the website. Customers can also see things that are still in stock on the website which helps us move older inventory!

Cons

There really isn’t anything that I don’t like about this software!

Deidra G.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for Small business

Reviewed on 2020/09/22

Love how easy it is to upload my inventory and also that it works well with live sales!

Love how easy it is to upload my inventory and also that it works well with live sales!

Pros

Super easy to use for admins as well as customers. Once your customers register on your link, anything they comment sold on will automatically go into their cart.

Cons

Nothing has really been negative except of course when the website is having technical issues which is always out of our control. Patience is always key.

Rachel B.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

It takes me hours to get it started

Reviewed on 2020/09/11

Pros

Once I’m done setting up it’s fine, but to get started it takes me hours to get started!
Safari doesn’t work so I have to figure out what works best!

Cons

Getting started! I can’t use safari! I have to use google chrome!

Spring H.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy.

Reviewed on 2018/09/28

It’s been an interical part of our business and it’s success. They’re have been growing pains and...

It’s been an interical part of our business and it’s success. They’re have been growing pains and kinks for course but they solve them quickly. Love the continued updates.

Pros

It’s super easy. They continue to update. It’s changed our business for the better. Helps with inventory. It’s like having 5 people work for you without the cost.

Cons

Wish the app was available to everyone not just the upgraded people at a high cost. Wish you could upload videos.

Alyssa M.
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlined my boutique & A+ Customer Service

Reviewed on 2018/09/28

I have solved the pain of keeping track of my inventory and delays in shipping. It also makes it...

I have solved the pain of keeping track of my inventory and delays in shipping. It also makes it easy for me to track things in regards to revenue and gross profit which I would have to do in an excel spreadsheet. The customer care team is absolutely amazing. You quickly chat with them and they respond in seconds and if you are like me, I was assigned one point of contact who takes care of my account. I also like that they have extensive help guides and bug fixes with release trains and updates.

Pros

I love that it has streamlined my process, easy to track my inventory, post my products, keep track of waitlist, returned products, revenue, and shipping and labels. It has become a one stop shop that has allowed me to maximize sales of my boutique.

Cons

I wish that we had the ability to use it as an all around CRM (Customer Relationship Management), because I sell to customers outside of social media and would like to keep all of my sales, invoicing, and shipping in one thing.

Showing 5 reviews of 92 Read all reviews

CommentSold FAQs

Below are some frequently asked questions for CommentSold.

CommentSold offers the following pricing plans:

  • Starting from: US$49,00/month
  • Pricing model: Subscription
  • Free Trial: Available

Startup version is $49 per month Boutique version is $149 per month Enterprise plans are also available - contact CommentSold for more information.

CommentSold offers the following features:

  • Accounting Integration
  • Channel Management
  • Compliance Management
  • Contact Database
  • Content Management
  • Cost Tracking
  • Data Synchronization
  • Employee Management
  • Gamification
  • Inventory Management
  • Inventory Optimization
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Order Management
  • Performance Metrics
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Shipping Management
  • Shopping Cart
  • Single Sign On
  • Social Media Integration
  • eCommerce

CommentSold has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

CommentSold supports the following languages:

English

We do not have any information about what devices CommentSold supports

CommentSold integrates with the following applications:

Avalara, BigCommerce, Facebook, Intercom, PayPal, ShipStation, Shippo, Shopify, Square for Retail, Stripe

CommentSold offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials

Related categories

See all software categories found for CommentSold.