--- description: Learn how CommentSold can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CommentSold Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/240/billing-invoicing/software) > [CommentSold](/software/118395/commentsold) # CommentSold Canonical: https://www.getapp.za.com/software/118395/commentsold Page: 1 / 6\ Next: [Next page](https://www.getapp.za.com/software/118395/commentsold?page=2) > CommentSold is a cloud-based social commerce solution which assists retailers with customer engagement and referrals. Its key features include catalog management, search engine optimization, predefined templates, data synchronization, channel management, reporting and customizable branding. > > Verdict: Rated **4.8/5** by 115 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 115 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CommentSold - **Location**: Huntsville, US - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$149,00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Startup version is $49 per month Boutique version is $149 per month Enterprise plans are also available - contact CommentSold for more information. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Accounting Integration - Automated Publishing - Billing Portal - CRM - Catalog Management - Channel Management - Compliance Management - Contact Database - Content Management - Cost Tracking - Customizable Branding - Data Synchronization - Employee Advocacy - For Small Businesses - Gamification - Inventory Auditing - Inventory Control - Inventory Management - Inventory Optimization - Inventory Tracking ## Integrations (9 total) - Avalara - Instagram - Intercom - Meta for Business - PayPal - Shopify - Square for Retail - Stripe - TikTok ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software) ## Related Categories - [Billing and Invoicing Software](https://www.getapp.za.com/directory/240/billing-invoicing/software) - [Inventory Management Software](https://www.getapp.za.com/directory/324/inventory-management/software) - [eCommerce Software](https://www.getapp.za.com/directory/744/ecommerce/software) - [Multi-Channel eCommerce Software](https://www.getapp.za.com/directory/1065/multi-channel-ecommerce/software) - [Social Selling Software](https://www.getapp.za.com/directory/2895/social-selling/software) ## Alternatives 1. [Shopify](https://www.getapp.za.com/software/8275/shopify) — 4.5/5 (6667 reviews) 2. [Wix](https://www.getapp.za.com/software/90955/wix) — 4.4/5 (10606 reviews) 3. [Squarespace](https://www.getapp.za.com/software/91132/squarespace) — 4.5/5 (3384 reviews) 4. [Adobe Commerce](https://www.getapp.za.com/software/91008/magento-commerce) — 4.3/5 (655 reviews) 5. [SKU IQ](https://www.getapp.za.com/software/107023/sku-iq) — 4.7/5 (173 reviews) ## Reviews ### "CS review" — 5.0/5 > **Verified Reviewer** | *05 October 2018* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: It simplifies the buying process for customers and allows ME to spend more time growing the company instead of worrying about invoicing. > > **Cons**: I can’t really think of one thing I don’t like. > > It has enabled me to spend more time growing the company instead of manually sending invoices. It is very easy for customers to figure out. Most customers know how to register and buy without any direction. ----- ### "CommentSold Retail" — 5.0/5 > **Shawnalee** | *24 March 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: I used this when I worked for a short time as a hybrid employee for a large online boutique retailer. It is a fully automated system and eliminated a lot of labor costs for this company. Customer service was always great to me as an employee, but also to our customers. > > **Cons**: The only thing at the time was there was no POS system for us to use\! > > It was fine. The app was easy to use, When we went live, it would capture comments for us and invoicing was easy. ----- ### "It takes me hours to get it started" — 3.0/5 > **Rachel** | *11 September 2020* | Apparel & Fashion | Recommendation rating: 0.0/10 > > **Pros**: Once I’m done setting up it’s fine, but to get started it takes me hours to get started\! Safari doesn’t work so I have to figure out what works best\! > > **Cons**: Getting started\! I can’t use safari\! I have to use google chrome\! ----- ### "Worth the money and time" — 4.0/5 > **Shannon** | *03 October 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Comments are real time with all customers able to see real time inventory > > **Cons**: It can lag in real time and it can frustrate your customers > > Missed sales due to the lag time but makes the selling of items in a auction like atmosphere and engages your customers ----- ### "Best Investment for My Facebook Live Sales\!" — 5.0/5 > **Lindsey** | *05 October 2018* | Arts & Crafts | Recommendation rating: 10.0/10 > > **Pros**: This software has transformed how I do live sales for my customers. No longer am I answering the "I was first on my screen; why didn't I get it?" questions\! CommentSold tracks the customers comments on the Facebook server, so I don't have to worry about it and my customers LOVE it\! They don't have to worry about which screen, although they joke they need faster computers and faster internet\! CommentSold's waitlist feature is invaluable as a production planning tool. I can easily look at the data that shows me which products are the most popular as well as which fabrics I should re-buy. It has taken a ton of guess work out of the "what do I make next?" conversation. Also, it means that if someone doesn't buy something, that I don't have to worry about that abandoned cart\! It automatically goes to the next person in line. This also means that my customers are constantly wanting to interact with my page and group to make sure that they don't miss something they love with a simple "sold." The inventory logs as well as the comment logs have also made it so I have very few disputes. I can screen cap a customer's log and tell them they did claim it, but also let them know they are welcome to delete it from their cart. The forethought and planning that has gone into making this a tool that is easy to use as well as one the is a productive and time saving tool is amazing. The team at CommentSold is awesome and I have gotten tech support even on a Sunday morning\! > > **Cons**: I have very few things I wish they did differently, as I am super impressed the team and the program. However, I wish the trash can for the deletion of items was on the same line as the item name. I have had a few customers hit the trash button on the wrong item. I also wish they had an app for my phone, so I can answer questions for customers if I am away from my computer. The mobile site is super fast and amazing for my phone, and generally I just always have it on a tab in my phone's browser, but I would love an app. (Which they say is coming soon\!\!) > > CommentSold saves me on average 8-10 hours of work in invoicing customers. After a live sale I used to have to sit down and after sorting a spreadsheet, I would manually invoice each and every customer. This also led to me having to spend a whole day "correcting" draft orders in Shopify for people who wanted to delete, add, or change an order. With CommentSold, the customer is in control of his/her cart and I am just a bystander. I add coupons to customers as needed, but it takes no time to do that. It has also managed to free up me having to have a comment recorder who tracks what everyone claims. Making everyone's life less stressful: customers, myself, and my hubby. I have also been able, through CommentSold's extensive logging system, finally gotten Shopify to find and fix a bug on my website. After two years of them not believing that the bug existed, I have shown them using CommentSold's inventory logs. The support team has been amazing. The team is AMAZING\! I never have to worry if I don't know how to do something, I am just a chat away from a help or a quick search to a 3-4 minute video tutorial. My customers are also in love with CommentSold as they feel like they have more control over their purchases\! And is has SERIOUSLY sped up my FB Live Sales. I used to need 4-5 hours to get through the number of items I have. On my last live, I did more items than I have ever done in just 3 HOURS\! ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.za.com/software/118395/commentsold?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/118395/commentsold) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data