About Pushpay
Pushpay is a digital giving and engagement platform designed to help churches manage processes related to donations and fundraising. It allows faith-based organizations to increase generosity and participation, engage with communities, and streamline financial workflows.
Pushpay enables church leaders to build a personalized mobile application with features such as push notifications, app badges, and other customizable fields to improve brand value. Users can also send custom thank you letters to donors and updates on campaign progress to givers. Plus, community members can maintain and edit their personal information within their profiles in the church application.
Pushpay comes with an admin portal, which lets enterprises automate administrative tasks and reduce manual labor through insight-driven reporting. It facilitates integration with several third-party platforms such as Church Community Builder, Fellowship One, Rock RMS, Planning Center, Focus Missions, Ministry Platform, QuickBooks, Elvanto, One Church Software, Seraphim, UCare, Shelby Systems, ACS Technologies, ServantPC, The City, Real, Power Church Software, Logos, ChurchTeams, and Shepherd’s Staff.
- Free Trial
Devices
Business size
Markets
Supported Languages
- Free Trial
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Features
Total features of Pushpay: 62
- ACH Payment Processing
- API
- Accounting Integration
- Administrative Reporting
- Alerts/Notifications
- Applications Management
- Bank Reconciliation
- Billing & Invoicing
- Budgeting/Forecasting
- CRM
- Campaign Management
- Client Portal
- Communication Management
- Consolidation/Roll-Up
- Contact Database
- Contribution Tracking
- Custom Development
- Customizable Branding
- Customizable Reports
- Data Security
- Debit/Credit Card Processing
- Donation Management
- Donation Tracking
- Donor Discovery
- Donor Management
- Electronic Payments
- Electronic Signature
- Event Management
- Event Scheduling
- Gift Matching Management
- In-Person Payments
- Live Chat
- Member Accounts
- Membership Management
- Mobile Access
- Mobile Giving
- Mobile Payments
- Multi-Location
- Multiple Payment Options
- Online Giving
- Online Payments
- PCI Compliance
- Payment Fraud Prevention
- Payment Processing
- Personalization
- Pledge Management
- Progress Tracking
- Real Time Notifications
- Receipt Management
- Recurring Giving
- Recurring/Subscription Billing
- Registration Management
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Self Service Portal
- Task Management
- Third Party Integrations
- User Management
- Video Streaming
- Volunteer Management
- XML / RSS
Alternatives
QuickBooks Online Advanced
Almabase
Regpack
CharityEngine
Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
We loved PushPay but eventually had to move on
Reviewed on 2018/07/26
Pros
PushPay has a great support team that wishes for you to succeed. It has a great infrastructure that has an extremely easy way for people to give with multiple options. It was our first real online and digital giving option and we loved working with them. They helped bring us into the 21st century.
Cons
Though we loved working with PushPay, when we took them on there was not much option in Canada for online giving and as other options came out we landed on a system that was integrated into our church database software better. It was not due to our displeasure of PushPay that we left but for our systems to be under one umbrella. Only real complaint is PuahPay can be a bit pricier than other options.
- Industry: Religious Institutions
- Company size: 2-10 Employees
- Used Daily for 1+ year
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- Likelihood to recommend 8.0 /10
Pushpay - Easy to Use for Contributors and Administrators
Reviewed on 2019/07/20
Pros
The cleanliness and simplicity for online contributors and for volunteer admins.
Cons
The report capabilities compared to our previous software provider are lacking. We are unable to run custom reports with ease.
- Industry: Religious Institutions
- Company size: 11-50 Employees
- Used Monthly for 1-5 months
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- Likelihood to recommend 9.0 /10
Using Pushpay for Church Ministry
Reviewed on 2021/02/12
Pushpay is allowing us to enable our congregants to give to various ministries online, and it is...
Pushpay is allowing us to enable our congregants to give to various ministries online, and it is also helping us register students for youth ministry events. Pushpay has been a delight to use and we're looking forward to using them for years to come!
Pros
I appreciate how PushPay allows the members of our church to both give online; and especially for me as a youth pastor, how Pushpay helps parents register their students for youth ministry events that cost money (like our Winter Conference and our Summer Camp).
Cons
Even though we have utilized Pushpay for a few months now, I can honestly say that there is nothing I find unlikeable about this software! Pushpay is helpful, it works well with our new Church Community Builder software, and it is user-friendly!
- Industry: Civic & Social Organization
- Company size: 11-50 Employees
- Used Weekly for 2+ years
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- Likelihood to recommend 2.0 /10
Okay, but better more cost effective options exist
Reviewed on 2021/03/31
Overall, mediocre. Not bad until the end. Never great. Product was good. Good features, relatively...
Overall, mediocre. Not bad until the end. Never great. Product was good. Good features, relatively easy to use. Terrible customer care. I would compare them to a cable company, pay on time and have their full package and you won't hear from them. If you don't have all the features they'll call to ask you to upgrade but we never got a call about new features or how to make our app better or anything.
Pros
Pushpay offers a money-back guarantee (or they did) if online giving doesn't go up
very creative push notification options (fill in the blank, polling, etc)
Cons
- no control of access - they have to add/remove people from your account
- no control of certain features, again, they "manage that for you"
- no contact from customer care after launch except to ask why we don't use their giving platform
- no contact from customer care to switch to our own developer account when apple/google started requiring that for updates - had to find out and research that on my own
- more expensive than others, less features
- when we left, they sat on our app for months and didn't move it to our accounts when asked
- when we complained they blamed us until I showed them the emails where I asked
- wasted our time in transition to slow the process
- asked for a refund after they wasted months of our time and got "I wanted to again apologize for how long it took to transfer the Google Developer Account to your Developer Account. I connected with my direct manager J***, and while we are not able to provide a refund...." saying sorry is free. It is all about the $$$ for them.
- Industry: Nonprofit Organization Management
- Company size: 2-10 Employees
- Used Daily for 2+ years
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- Likelihood to recommend 0.0 /10
Rolls Royce Prices for Nissan Quality
Reviewed on 2021/01/05
PushPay is overpriced and undefeatured. They also required a three-month notice to cancel them. As...
PushPay is overpriced and undefeatured. They also required a three-month notice to cancel them. As a result, we found ourselves simultaneously paying for our new online giving provider and for PushPay.
Pros
PushPay fulfills its purpose. It provides your church or organization with online giving options. However, in a world flooded with similar companies, PushPay charges Rolls Royce prices and delivers Nissan quality and features.
Cons
PushPay is extraordinarily expensive. They charged our church $150 per month regardless of the receiving a single donation online. On top of that, they charged the highest per donation fees of any other company and supplied us with fewer features.
I highly recommend going with just about anyone other than PushPay.
Pushpay FAQs
Below are some frequently asked questions for Pushpay.Q. What type of pricing plans does Pushpay offer?
Pushpay offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
Contact Pushpay for pricing details.
Q. What are the main features of Pushpay?
We do not have any information about Pushpay features
Q. Who are the typical users of Pushpay?
Pushpay has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+
Q. What languages does Pushpay support?
Pushpay supports the following languages:
English
Q. Does Pushpay support mobile devices?
Pushpay supports the following devices:
Android (Mobile), iPhone (Mobile)
Q. What other apps does Pushpay integrate with?
Pushpay integrates with the following applications:
Church Community Builder, Churchteams, Elvanto, Howspace, QuickBooks Online Advanced, Seraphim, Servant Keeper, TouchPoint
Q. What level of support does Pushpay offer?
Pushpay offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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