About Pushpay

Pushpay is a digital giving and engagement platform designed to help churches manage processes related to donations and fundraising. It allows faith-based organizations to increase generosity and participation, engage with communities, and streamline financial workflows.

Pushpay enables church leaders to build a personalized mobile application with features such as push notifications, app badges, and other customizable fields to improve brand value. Users can also send custom thank you letters to donors and updates on campaign progress to givers. Plus, community members can maintain and edit their personal information within their profiles in the church application.

Pushpay comes with an admin portal, which lets enterprises automate administrative tasks and reduce manual labor through insight-driven reporting. It facilitates integration with several third-party platforms such as Church Community Builder, Fellowship One, Rock RMS, Planning Center, Focus Missions, Ministry Platform, QuickBooks, Elvanto, One Church Software, Seraphim, UCare, Shelby Systems, ACS Technologies, ServantPC, The City, Real, Power Church Software, Logos, ChurchTeams, and Shepherd’s Staff.

Devices

Business size

S M L

Markets

Australia, Canada, United States

Supported Languages

English

Images

Pushpay consolidates donors' data screenshot
Pushpay manage donations screenshot
Pushpay set passcode screenshot
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Pushpay video
Pushpay screenshot: Pushpay consolidates donors' data screenshot Pushpay screenshot: Pushpay manage donations screenshot Pushpay screenshot: Pushpay set passcode screenshot

Features

Total features of Pushpay: 62

  • ACH Payment Processing
  • API
  • Accounting Integration
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Campaign Management
  • Client Portal
  • Communication Management
  • Consolidation/Roll-Up
  • Contact Database
  • Contribution Tracking
  • Custom Development
  • Customizable Branding
  • Customizable Reports
  • Data Security
  • Debit/Credit Card Processing
  • Donation Management
  • Donation Tracking
  • Donor Discovery
  • Donor Management
  • Electronic Payments
  • Electronic Signature
  • Event Management
  • Event Scheduling
  • Gift Matching Management
  • In-Person Payments
  • Live Chat
  • Member Accounts
  • Membership Management
  • Mobile Access
  • Mobile Giving
  • Mobile Payments
  • Multi-Location
  • Multiple Payment Options
  • Online Giving
  • Online Payments
  • PCI Compliance
  • Payment Fraud Prevention
  • Payment Processing
  • Personalization
  • Pledge Management
  • Progress Tracking
  • Real Time Notifications
  • Receipt Management
  • Recurring Giving
  • Recurring/Subscription Billing
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Self Service Portal
  • Task Management
  • Third Party Integrations
  • User Management
  • Video Streaming
  • Volunteer Management
  • XML / RSS

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CharityEngine

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Reviews

Overall rating

4,4 /5
(141)
Value for Money
3,8/5
Features
4,3/5
Ease of Use
4,5/5
Customer Support
4,1/5

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Showing 5 reviews of 141
Drake D.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

We loved PushPay but eventually had to move on

Reviewed on 2018/07/26

Pros

PushPay has a great support team that wishes for you to succeed. It has a great infrastructure that has an extremely easy way for people to give with multiple options. It was our first real online and digital giving option and we loved working with them. They helped bring us into the 21st century.

Cons

Though we loved working with PushPay, when we took them on there was not much option in Canada for online giving and as other options came out we landed on a system that was integrated into our church database software better. It was not due to our displeasure of PushPay that we left but for our systems to be under one umbrella. Only real complaint is PuahPay can be a bit pricier than other options.

Jonathan S.
Overall rating
  • Industry: Religious Institutions
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pushpay - Easy to Use for Contributors and Administrators

Reviewed on 2019/07/20

Pros

The cleanliness and simplicity for online contributors and for volunteer admins.

Cons

The report capabilities compared to our previous software provider are lacking. We are unable to run custom reports with ease.

Steve C.
Overall rating
  • Industry: Religious Institutions
  • Company size: 11-50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Using Pushpay for Church Ministry

Reviewed on 2021/02/12

Pushpay is allowing us to enable our congregants to give to various ministries online, and it is...

Pushpay is allowing us to enable our congregants to give to various ministries online, and it is also helping us register students for youth ministry events. Pushpay has been a delight to use and we're looking forward to using them for years to come!

Pros

I appreciate how PushPay allows the members of our church to both give online; and especially for me as a youth pastor, how Pushpay helps parents register their students for youth ministry events that cost money (like our Winter Conference and our Summer Camp).

Cons

Even though we have utilized Pushpay for a few months now, I can honestly say that there is nothing I find unlikeable about this software! Pushpay is helpful, it works well with our new Church Community Builder software, and it is user-friendly!

Bruce D.
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Okay, but better more cost effective options exist

Reviewed on 2021/03/31

Overall, mediocre. Not bad until the end. Never great. Product was good. Good features, relatively...

Overall, mediocre. Not bad until the end. Never great. Product was good. Good features, relatively easy to use. Terrible customer care. I would compare them to a cable company, pay on time and have their full package and you won't hear from them. If you don't have all the features they'll call to ask you to upgrade but we never got a call about new features or how to make our app better or anything.

Pros

Pushpay offers a money-back guarantee (or they did) if online giving doesn't go up
very creative push notification options (fill in the blank, polling, etc)

Cons

- no control of access - they have to add/remove people from your account
- no control of certain features, again, they "manage that for you"
- no contact from customer care after launch except to ask why we don't use their giving platform
- no contact from customer care to switch to our own developer account when apple/google started requiring that for updates - had to find out and research that on my own
- more expensive than others, less features
- when we left, they sat on our app for months and didn't move it to our accounts when asked
- when we complained they blamed us until I showed them the emails where I asked
- wasted our time in transition to slow the process
- asked for a refund after they wasted months of our time and got "I wanted to again apologize for how long it took to transfer the Google Developer Account to your Developer Account. I connected with my direct manager J***, and while we are not able to provide a refund...." saying sorry is free. It is all about the $$$ for them.

Daniel E.
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Rolls Royce Prices for Nissan Quality

Reviewed on 2021/01/05

PushPay is overpriced and undefeatured. They also required a three-month notice to cancel them. As...

PushPay is overpriced and undefeatured. They also required a three-month notice to cancel them. As a result, we found ourselves simultaneously paying for our new online giving provider and for PushPay.

Pros

PushPay fulfills its purpose. It provides your church or organization with online giving options. However, in a world flooded with similar companies, PushPay charges Rolls Royce prices and delivers Nissan quality and features.

Cons

PushPay is extraordinarily expensive. They charged our church $150 per month regardless of the receiving a single donation online. On top of that, they charged the highest per donation fees of any other company and supplied us with fewer features.

I highly recommend going with just about anyone other than PushPay.

Showing 5 reviews of 141 Read all reviews

Pushpay FAQs

Below are some frequently asked questions for Pushpay.

Pushpay offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Contact Pushpay for pricing details.

We do not have any information about Pushpay features

Pushpay has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Pushpay supports the following languages:

English

Pushpay supports the following devices:

Android (Mobile), iPhone (Mobile)

Pushpay integrates with the following applications:

Church Community Builder, Churchteams, Elvanto, Howspace, QuickBooks Online Advanced, Seraphim, Servant Keeper, TouchPoint

Pushpay offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Pushpay.