iFexo is a cloud-based food delivery solution which enables small delivery restaurants to manage drivers, routes and orders. The platform includes an artificial intelligence (AI)-based algorithm to help businesses engage customers and provide details on orders.
The platform offers a range of features such as dispatch management, gift card processing, menu and order management, routing with real-time updates and sales trend analysis. iFexo allows users to process various orders received via fax, email, phone or POS. The solution enables businesses to group orders on custom criteria, as well as by location, expected time of delivery, and traffic. The platform includes a messaging system which sends text notifications to customers with details of their order and estimated time of arrival (ETA).
iFexo allows businesses to manage direct orders with historical data. The platform enables users to analyze orders, revenue, customers and billing via graphs and charts. iFexo also supports loyalty programs, helping restaurants manage coupons, discounts, and more.
Pricing starting from:
- Free Trial
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Total features of iFexo: 15
- Custom Charts
- Delivery Tracking
- Dispatch Management
- Gift Card System
- Loyalty Program
- Order Approval
- Order Confirmation
- Order Management
- Order Processing
- Order Tracking
- Real Time Monitoring
- Real Time Notifications
- Real Time Updates
- Route Management
- Route Optimization
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1-5 months
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great, even though still in beta
Reviewed on 2016/12/13
We have 18 drivers on a payroll and work with 8 ordering sources. After registering and using ifexo...
We have 18 drivers on a payroll and work with 8 ordering sources. After registering and using ifexo for just over 2 months - we love it!
They are a small team and still in beta, but ifexo has proved to be a right tool for us. We saved over $4,200 on commissions (it's easy to track savings on the dashboard in ifexo) and paid for the services less than half that. It's technically better than free just from that one feature. But we also see how much less busy our managers are when routing drivers, as well as customer satisfaction since food is arriving earlier (10-20% earlier). I personally enjoy ability to see all the stats in one place, as well as daily reports.
ease of use on a tablet, ease to route orders, savings on commissions, daily reports and managers less busy
It is still in beta and it shows. Because of that, some features are limited and few bugs here and there. It's minor price to pay as compared to the benefits.
Response from iFexo
Thank you Richard! It's a pleasure to do business with you!