About 360e

360e is a cloud-based suite of field service and workflow management solutions for small to medium contracting businesses, which helps manage and streamline operations for scheduling, tracking, quoting, and billing. Its centralized interface allows users to access all information about customers, contacts, vendors, and accounts directly through their mobile devices. The integrated document management system also lets organizations upload and archive files such as documents or photos, categorizing them under specific quote, customer or job folders.

360e offers sales and customer relationship management capabilities, which allow users to handle all processes such as lead tracking, quote creation, sales funnels, statistics, and fetching multiple jobsite and billing addresses on a unified platform. The job management solution provides dashboards for enterprises to track assignments in progress. Managers can view employee schedules through multi-screen visualization methods by day, week and month as well as by employee and job, optimizing productivity and work efficiency.

360e facilitates integration with QuickBooks, allowing users to streamline estimating and quoting tasks. It also provides customization tools for businesses to modify the system to meet their specific requirements.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

360e customer details screenshot
360e reports screenshot
360e scheduling screenshot
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360e video
360e screenshot: 360e customer details screenshot 360e screenshot: 360e reports screenshot 360e screenshot: 360e scheduling screenshot

Features

Total features of 360e: 44

  • Accounting Integration
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Assignment Management
  • Billing & Invoicing
  • Commenting / Notes
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customer Management
  • Customizable Forms
  • Dispatch Management
  • Document Management
  • Document Storage
  • Electronic Signature
  • Email Tracking
  • Estimating
  • File Storage
  • For Commercial and/or Industrial Electrical Contractors
  • Inventory Management
  • Invoice Management
  • Job Management
  • Job Scheduling
  • Mobile Access
  • Online Catalog
  • Online Time Clock
  • Payment Collection in the Field
  • Price / Margin Management
  • Product Catalog
  • Progress Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Data
  • Real-time Updates
  • Reminders
  • Revision History
  • Scheduling
  • Service History
  • Template Management
  • Time Tracking
  • Work Order Management

Alternatives

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AroFlo

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FieldPulse

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#3 Alternative to 360e
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ServiceWorks

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#4 Alternative to 360e
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Reviews

Overall rating

4,6 /5
(17)
Value for Money
4,7/5
Features
4,4/5
Ease of Use
4,4/5
Customer Support
4,8/5

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Showing 5 reviews of 17
Robin K.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Software we have tested and we have been using it for over a year

Reviewed on 2018/07/17

Great support team, awesome response time, good value for the money spent.

Great support team, awesome response time, good value for the money spent.

Pros

The ease of converting our quotes to jobs. Making edits is very simple and user friendly. Our customers love the layout of the quotes and invoices.

Cons

At first, it was difficult to search for jobs, but they did correct that with a search bar that was more intuitive.

Response from 360 Enterprises

Thank you for the kind words Robin. We try our best!

Courtney C.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Robust AND Customizable

Reviewed on 2020/02/11

Overall, the team is communicating more effectively and are on the same page about upcoming jobs or...

Overall, the team is communicating more effectively and are on the same page about upcoming jobs or projects; additionally, we have a better understanding of our costs for jobs and where we can optimize spend and save. My favorite thing about 360e? Their customer support. If we do not understand HOW to do something, or would like something to function in a different way, you have people you can contact directly and they are people you can count on. Shout out to [SENSITIVE CONTENT HIDDEN] for making this transition which seemed IMPOSSIBLE very possible.

Pros

What I liked most about 360e was the ability to bring my business development team, project management team, accounting team, and field staff together on one platform.

Cons

What I like least about the software is that "alerts" and "tasks" are not automatic pop-up reminders; rather, you have to know where they will be and make it a point to look at them.

Response from 360 Enterprises

Thank you for the great review. We are delighted to be part of your success and will continue to work hard for you.

Tessa R.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review

Reviewed on 2018/07/17

Pros

I find it nice that everything is in one place and easily accessible to other employees.

Cons

We have experienced many glitches and this has affected the accuracy of reports. Ultimately making them unreliable.

Cameron B.
Overall rating
  • Industry: Construction
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Happy customer

Reviewed on 2019/08/19

Accessibility to the product in the field and inter-company communication on project status

Accessibility to the product in the field and inter-company communication on project status

Pros

Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.

Cons

Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.

Johnny G.
Overall rating
  • Industry: Construction
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Game Changer

Reviewed on 2019/12/31

360 has improved our business processes in more ways than I can count. Before using 360 we used...

360 has improved our business processes in more ways than I can count. Before using 360 we used paper service tickets, Microsoft word documents for our proposals and paper time sheets. The ability to organize every aspect of our jobs within 360 saves us time and money. We have found as well that the ability to have real time job reporting and tracking has made us much better at becoming profitable estimators on every job we do. It was a tough transition from paper to digital but the decision to switch to 360 has proven to be one of the best investments we have made as a company. The tech support and customer service with 360 is also exceptional.

Pros

-real time tracking of hard costs per job
-easy to build small job quotes
-organizes jobs without the use of paper. All current and past job information at your fingertips
-keep track of employee time sheets per job
-profit and loss reporting per job and overall business
-ability to upload images and documents to quotes and jobs.

Cons

-minor glitches from time to time. More often than not it is operator error.

Response from 360 Enterprises

Nothing makes us happier at 360e than customer success stories. It's an absolute pleasure to support your business and to see the results in action.

Showing 5 reviews of 17 Read all reviews

360e FAQs

Below are some frequently asked questions for 360e.

360e offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Contact 360e for pricing details.

We do not have any information about 360e features

360e has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

360e supports the following languages:

English

360e supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

360e integrates with the following applications:

QuickBooks Online Advanced, Quickbooks Online

360e offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support, Chat

Related categories

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