Wooqer
About Wooqer
Wooqer’s real-time, mobile-first app and DIY platform is purpose-built to empower business leaders to digitize compliance, audits, data collection, workflows, task management and team communications. Intuitive reports on the dashboard enable faster decisions and visibility.
100,000+ retail stores & restaurants use Wooqer in 21 countries to share guidelines, set expectations, measure compliance and build accountability among 250,000 users, in 11 languages, leading to both top-line and bottom line impact.
Users can access 1000+ on-demand WorkApps built in collaboration with industry leaders:
- Start / end-of-day checklists
- Visual Merchandising implementation
- Food safety and quality audits,
- Store / restaurant visit report and audit,
- Incident reporting,
- Customer feedback,
- Lost sales reporting, etc.
Here's a brief on some of them:
1) Visual Merchandising Changeover (VMC) Work-App makes changeover quick, easy and consistent across stores. It has helped hundreds of retailers improve walk-ins, customer experience and conversions across their expansive retail networks, with minimum effort.
2) Start of Day WorkApp helps Store Managers to initiate start-of-day checks and report completion, with evidence. Wooqer's 360 Dashboard brings real-time visibility into completion status at each location and into open issues.
3) Store Operations Audit App helps in driving-up compliance. Operation managers can provide ratings for the audit conducted at the store to ensure that the store is walk-in-ready.
4) Store Visit WorkApp, makes District and Regional Manages more effective with a mobile enabled App in conducting quick reviews, documenting observations during store visit, tracking non compliances and sales, effortlessly.
5) The Customer Feedback WorkApp empowers business leaders to capture customer feedback digitally, with Net Promoter Score (NPS) for the product purchased. Get a holistic view with real-time reporting so that actions can be taken based on any discrepancies that may have hampered the customer’s experience.
You can choose from over 1000 WorkApps on Wooqer's Marketplace to meet your unique business needs https://wooqer.com/marketplace/
Key benefits of Wooqer
Wooqer, on average, delivers 5-6x ROI in the first year. Key features of Wooqer's mobile first platform include:
- Live Camera Evidence
- Geo-Fencing
- Date | Time stamp on Pictures
- Auto-Reminders & Notifications
- Offline mode
- Predefined Cut-off or End date
- Automated Escalations
- Real-Time Auto-Aggregated Reports
- Supports all files
- Unlimited Storage
- Targeted Assignment
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: E-Learning
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product
Reviewed on 2023/05/25
Good interface
Good interface
Pros
I use this app every day understanding tech & keeping track of my task & activity has become simple.
Cons
Waiting for the new feature of task reassignment.
- Industry: Food & Beverages
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I am happy with Wooqer
Reviewed on 2024/11/13
It was a good experience. There was a lot of communication.
It was a good experience. There was a lot of communication.
Pros
It is very user friendly and easy to navigate from a admin perspective
Cons
The back and forth when issues arise. I have had to constantly repeat myself when describing an issue.
Response from Wooqer
Hi Skyler,
Thanks for your review and feedback. We are always striving to take care of our customers in the best possible manner. The concerned teams are looking into your feedback and will surely act upon it.
- Industry: Restaurants
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Wooqer Review
Reviewed on 2023/04/26
Pros
support from admin when there are concerns raised.
Cons
No dynamic dashboards/reports available.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Platform for Retail, with Minor Technical Challenges
Reviewed on 2024/11/13
My overall experience with Wooqer has been positive. The platform is effective for managing store...
My overall experience with Wooqer has been positive. The platform is effective for managing store communications, data collection, and process automation, especially in a large-scale retail environment like ours at V-Mart.
Pros
The user interface is intuitive and easy to navigate, making it simple to create, deploy, and manage various processes across our stores.
Cons
The response time from the Technical Support Team can be slow when it comes to resolving errors, which can impact our ability to address time-sensitive issues.
Response from Wooqer
Hi Keshav,
Thanks for your feedback and review. We have forwarded your feedback to the respective teams.
Team Wooqer is making many changes and improvements to our service and support, and we are sure to exceed expectations.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
The Yellow Straw <> Wooqer
Reviewed on 2024/11/13
Pros
It has the potential to automate most of the SOPs in an organisation, more than decent UI and easy to use.
Cons
Implementation team needs to be pro-active and ensure SOPs are not just created but implemented, executed & monitored well.
Response from Wooqer
Hi Piyush,
Thanks for your feedback and review. We have forwarded your feedback to the respective teams - I am sure they will be happy to dive deep into your feedback, celebrate positives, and act upon areas of improvement.
Wooqer FAQs
Below are some frequently asked questions for Wooqer.Q. What type of pricing plans does Wooqer offer?
Wooqer offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Your needs, your plan! Operations come in all sizes, and we have experienced that first hand. Our Customer Development teams shall be happy to work with you to find the right one for your growth.
Q. Who are the typical users of Wooqer?
Wooqer has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Wooqer support?
Wooqer supports the following languages:
Arabic, English, Hindi, Turkish
Q. Does Wooqer support mobile devices?
Wooqer supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Wooqer integrate with?
We do not have any information about what integrations Wooqer has
Q. What level of support does Wooqer offer?
Wooqer offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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