Restaurant365

Accounting and operations for multi-unit restaurants

4,2 /5 (33 reviews) Write a Review!

Restaurant365 Overview

What is Restaurant365?

Restaurant365 is a cloud-based solution which assists restaurants with inventory management, operations, performance tracking, payment processing, multi-level approval flows and more. It provides customizable reports on metrics such as sales, menu items, labor, inventory and food and recipe costing.

The application comes with an accounting module which aggregates data from POS devices and exports it into the connected payroll processor. Teams can use Restaurant365 to prepare budgets for multiple locations and process data such as food and recipe costs and inventory. The suggestive ordering feature lets procurement team optimize their inventory purchases and track stock counts. Employees can create schedules for different functional areas of the restaurant and monitor performance objectives and labor costs. It lets shift managers track hours worked by staff and manage time off requests.

Restaurant365 provides customizable reports on metrics such as sales, menu items, labor, inventory, and food and recipe costing. Managers can use the system to generate real-time operational profit and loss reports. The AP automation tool creates digital versions of paper invoices and routes them through workflows for approval.

Restaurant365 Overview

Pricing

Starting from
US$159,00/month

Pricing options

Free Trial
Subscription
Value for money

CORE plan: $159 per month
ESSENTIAL plan: $289 per month
PROFESSIONAL plan: $359 per month

Contact Restaurant365 for custom enterprise pricing.


Restaurant365 Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Scheduling tool
Shelf inventory
Real-time reporting
Restaurant365 screenshot: Scheduling tool Restaurant365 screenshot: Shelf inventory Restaurant365 screenshot: Real-time reporting

Restaurant365 Reviews

Restaurant365 Reviews

Overall rating
4,2
/
5
Excellent
13

Very good
15

Average
3

Poor
2

Terrible
0

Value for Money
4,3
Features
3,8
Ease of Use
4,1
Customer Support
4
85% recommended this app
Bruce N.

CFO review of Restaurant 365

One of the best aspects of Restaurant 365 is that the accounting tool allows for custom periods so that P & L statements can be easily compared to budgeted projections. This feature allows our managers to adjust to line item expenses on a daily and weekly basis. Although no new software integration comes without some pain, Restaurant 365 is now permanently ingrained in our culture.


Caleb R.

On the way

We have streamlined our accounting process. It still needs work, but it's much better than using quickbooks online. We use the invoicing, payments, and inventory weekly if not more frequently.


Verified Reviewer

R365 is a Robust Solution

Overall, we have had a positive experience. The onboarding process was great and the support has been good as well.


Cailin H.

Not Quite There Yet

Our overall experience with Restaurant365 has been less than stellar. Adoption and setup took a long time. Support issues are not handled quickly, and there has only been one instance where a support person agreed to speak with me over the phone - they almost always limit communication to emails, which can take longer and is hard to fully explain the problem. I also feel that the system is very inconsistent. We have experienced issues with the entire site being down during our accounting close week, which is very frustrating considering all of our financial reporting and data is housed in this system. I think this software *could* be great but it needs a lot of work and testing to get there.


Robert M.

Restaurant365 Review

Having a cloud based software is the way to go! You get the benefits of accessing the system anytime, anywhere. Our operations team can now access their P&L's and they love it! Being able to drill down into the P&L's and Balance sheet is simple and the analytics in the reports are very useful. Unfortunately we are not able to be POS integrated so we cannot use the software to it's full advantage but from what we get out of it right now it is a step above where we use to be. It's an innovative company that is always looking to better the product and frequently releases new features. Overall a great product and would recommend!


Bruce N.
Industry: Food & Beverages
Company size: 501-1 000 Employees

CFO review of Restaurant 365

Used Daily for 2+ years
Reviewed on 2019/04/11
Review Source: Capterra

One of the best aspects of Restaurant 365 is that the accounting tool allows for custom periods so that P & L statements can be easily compared to budgeted projections. This feature allows our managers to adjust to line item expenses on a daily and weekly basis. Although no new software integration comes without some pain, Restaurant 365 is now permanently ingrained in our culture.

Pros

The accounting and GL is stronger than any other combined analytic and accounting software I have reviewed. The budgeting tool is excellent. I greatly enjoy the ease at which data can be exported to Excel and reimported back into Restaurant 365. Overall, Restaurant 365 has help me train my operation managers to become business managers!

Cons

Does not handle credit card tips paid out in server and bartender paychecks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Caleb R.
Industry: Restaurants
Company size: 51-200 Employees

On the way

Used Daily for 2+ years
Reviewed on 2019/06/27
Review Source: Capterra

We have streamlined our accounting process. It still needs work, but it's much better than using quickbooks online. We use the invoicing, payments, and inventory weekly if not more frequently.

Pros

Ease of use, in depth customization and all of the information that you can need for restaurant management

Cons

Bugs, crashes, faulty features, but that's about it

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Food & Beverages
Company size: 11-50 Employees

R365 is a Robust Solution

Used Daily for 6-12 months
Reviewed on 2020/09/29
Review Source: Capterra

Overall, we have had a positive experience. The onboarding process was great and the support has been good as well.

Pros

R365 has nearly all the software a restaurant would need in 1 solution. Inventory management, accounts payable, scheduling, payroll, etc.. We like that the software is specific to the restaurant industry and that the customer service seems to be very quick and efficient.

Cons

As compared to the previous software we utilized, R365's interface is less user-friendly. It has been a bit more difficult to produce the reports that we were used to and the scheduling interface is lacking certain staff notification features for schedule changes. While R365 is continually improving and providing features, we will continue to learn the software more in-depth and be able to take advantage of everything it offers.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Cailin H.
Industry: Restaurants
Company size: 201-500 Employees

Not Quite There Yet

Used Daily for 1+ year
Reviewed on 2019/03/29
Review Source: Capterra

Our overall experience with Restaurant365 has been less than stellar. Adoption and setup took a long time. Support issues are not handled quickly, and there has only been one instance where a support person agreed to speak with me over the phone - they almost always limit communication to emails, which can take longer and is hard to fully explain the problem. I also feel that the system is very inconsistent. We have experienced issues with the entire site being down during our accounting close week, which is very frustrating considering all of our financial reporting and data is housed in this system. I think this software *could* be great but it needs a lot of work and testing to get there.

Pros

I like that 365 gives us the ability to share real-time financial information with the site level teams. They can run an Income Statement for the current period at any time without having to wait for our team at corporate to publish financials.

Cons

There are too many features that aren't available yet or don't quite work as expected. When I use this software I feel like I'm using an unfinished product. For example, the workflow approval for invoices has taken a very long time to release and it still does not always work correctly. Also, we've had issues with units of measure not converting correctly on reports, which was a back-end issue and took weeks for developers to fix. Lastly, we've had many issues with Stock Counts including odd, unexplainable pricing changes and counts that seemed to disappear after a 365 support person "looked into" our issue.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Robert M.
Industry: Restaurants
Company size: 501-1 000 Employees

Restaurant365 Review

Used Daily for 2+ years
Reviewed on 2019/04/12
Review Source: Capterra

Having a cloud based software is the way to go! You get the benefits of accessing the system anytime, anywhere. Our operations team can now access their P&L's and they love it! Being able to drill down into the P&L's and Balance sheet is simple and the analytics in the reports are very useful. Unfortunately we are not able to be POS integrated so we cannot use the software to it's full advantage but from what we get out of it right now it is a step above where we use to be. It's an innovative company that is always looking to better the product and frequently releases new features. Overall a great product and would recommend!

Pros

Pros include - cloud based system, unlimited amount of users, ability to have invoice images attached to invoice entry, bank reconciliations are quick & efficient and rock our socks off, there are multiple reports available that are pre-built and can be customizable, the ability to drill down into P&L's and balance sheets has taken our team to the next level with auditing financial statements.

Cons

Some of the cons we have experienced is that the dev team can't fix issues in a timely manner. We'd like issues resolved quicker but it may take more time than we hope. We wish the search function was a little better. You can search anything but in order to get results you have to know how it was entered into the system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
8,3/10
Based on 33 user ratings
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Restaurant365 Pricing

Restaurant365 Pricing

Starting from
US$159,00/month
Free Trial
Subscription
Value for money

CORE plan: $159 per month
ESSENTIAL plan: $289 per month
PROFESSIONAL plan: $359 per month

Contact Restaurant365 for custom enterprise pricing.

CORE plan: $159 per month
ESSENTIAL plan: $289 per month
PROFESSIONAL plan: $359 per month

Contact Restaurant365 for custom enterprise pricing.

Value for Money
4,3/5
Based on 33 user ratings
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Restaurant365 Features

Restaurant365 Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
3,8/5
Based on 33 user ratings
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Categories

Additional information for Restaurant365

Additional information for Restaurant365

Key features of Restaurant365

  • Accounting Management
  • Billing & Invoicing
  • Employee Management
  • Inventory Management
  • Multiple User Accounts
  • POS Integration

Restaurant365 FAQs

Restaurant365 FAQs

Below are some frequently asked questions for Restaurant365.

Q. What type of pricing plans does Restaurant365 offer?

Restaurant365 offers the following pricing plans:

Starting from: US$159,00/month

Pricing model: Subscription

Free Trial: Available

CORE plan: $159 per month ESSENTIAL plan: $289 per month PROFESSIONAL plan: $359 per month Contact Restaurant365 for custom enterprise pricing.

Q. What are the main features of Restaurant365?

Restaurant365 offers the following features:

  • Accounting Management
  • Billing & Invoicing
  • Employee Management
  • Inventory Management
  • Multiple User Accounts
  • POS Integration

Q. Who are the typical users of Restaurant365?

Restaurant365 has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Restaurant365 support?

Restaurant365 supports the following languages:

English

Q. What type of pricing plans does Restaurant365 offer?

Restaurant365 has the following pricing plans:

Subscription

Q. Does Restaurant365 support mobile devices?

We do not have any information about what devices Restaurant365 supports

Q. What other apps does Restaurant365 integrate with?

Restaurant365 integrates with the following applications:

Linga POS, MarginEdge, PDQ POS, Paycom, Simphony, talech

Q. What level of support does Restaurant365 offer?

Restaurant365 offers the following support options:

Phone Support, Knowledge Base, Video Tutorials