Facility management software for the digital workplace
4/5 (43 reviews)iOFFICE is a cloud-based integrated office system which assists medium to large sized corporations with visitor and facility management. Its key features include scheduling, meeting room booking, ID scanning, registration, document management and space utilization.
The application notifies team members about guest arrivals, captures guest images and automates badge printing. It lets users pre-register guests for large events, track visitor activity, and manage visitor documentation. Teams can use iOFFICE to reserve a desk or a conference room and invite guests from their address book. It integrates with calendar applications such as Outlook and Google and chat platforms such as Slack for booking notifications.
iOFFICE provides insights on space utilization based on check-in and check-out information and lets team members coordinate services such as AV equipment and catering. The mailroom management functionality automates the capture of packing tracking numbers upon courier receipt and records the date stamp, time stamp and signature by the final recipient.
Pros
We like the fact that we can tie in all our main functions like asset management, package tracking system, visitor check in system and our space manager system all under one umbrella. The software itself is user friendly so pretty easy for when we have to train new employees on how to navigate the system to find what they're looking for.
Cons
I still get the spinning wheel when I try to load my floor plans to view in Space Manager. It takes a while sometimes to load. It keeps asking my permission to run the system in Flash which only happens when I open ioffice. I also need to print clear copies of our floor plan on 11 x 17 paper which works sometimes but still can't read the names of the people at the desk locations.
Russell,
Thank you so much for the great feedback! It's wonderful to hear that iOFFICE's single platform design has made your job easier and allowed you to combine multiple systems into one. We were so glad that you attended our User Conference and are delighted to know you walked away with valuable information on sensors, wayfinding, and employee experience. Your concerns with the Space Manager and printing will be passed along to the correct team. Please let us know if we can ever be of assistance and we hope iOFFICE continues making you look good!
We now have a space plan for growth and can manage seating/employee and manager expectations, new hires, tracking vehicle information as well as allergies, birthdays, start date, etc.
Pros
The constant improvements, they continue as the needs arise. It was a perfect choice for our size company, we had two buildings (one past capacity) and needed to have a system rather than large floor plans. I use this everyday and my colleagues use it for wayfinding. iOffice has different modules that we can add to our package at anytime, it can be as much of an asset to a company as it chooses!
Cons
Some kinks still in the visitor application, some of the areas are not as user friendly as others.
Erin,
We're glad to hear iOFFICE was a perfect choice for you. Adaptability and flexibility are so important to a growing company - we never want you to pay for something you aren't going to use! Thank you for the kind words and please reach out to us via your account manager or at (713) 526-1029 if you ever have any questions.
Awesome!
Pros
During implementation we found gaps in keeping our category configuration up to date and accurate. The development team had recently developed an automated category maintenance process. Soon after implementing iOffice, we were also implementing a new HR application that would require mass updates to our Category information. No need to make those mass updates on the back end, the automated category maintenance process took care of that. The development team implemented this automated process for us in a tight timeline and also during the holiday season.
Cons
I know the insights module is somewhat new for iOffice. When running reports on schedule our only option is to output to an email address. I would love to see more flexibility there where we could output to a network share.
Corey,
It's wonderful to hear that our implementation and development teams were able to automate a process that saved you valuable time. They work very hard and it will give them encouragement to keep up the great work. We will make sure to pass along your suggestion about the Insights module. In the meantime, there is no limit on the number of email address that a report can be scheduled to send to. Thank you for your review and for being a loyal iOFFICE customer!
Pros
TRAC has almost everything you need for fleet, space and time management. Modules are easy to use and arranged in a way to make basic job completion effective and efficient.
Cons
The software has a lot of reporting features. However, the module for creating reports (Insights) is not user friendly. You have to have a string understanding SQL databases to understand how to effectively create reports. Also, the software is missing the ability for an end user to upload information, such as assets, users, etc. Those must be sent to iOffice for upload, which takes up to 10 business days and may incur extra costs.
Thank you for your review Wes. We're happy to hear you think iOFFICE is an all around great solution and the modules are easy to use. The ability for customers to batch load items is something we are currently working on and plan to roll out soon. I have made our development team aware of your other reporting suggestions and they'll take them into consideration for future improvements. Thank you again for your feedback!
As a Building Services Specialist, the iOffice Facilities Management program has become my right-arm. I am able to access requests in real-time, even when I am away from the office. My facility associates, engineers, and porters, are able to pick-up tickets on their mobile devices, which helps to keep things moving.
Pros
iOffice FMS is a user-friendly, cloud-based program that has become seamlessly integrated into our organization's daily routines. Staff loves the easily accessible icons that capture their service requests, as well as the easy to identify workstations and meeting room locations in the Space Manager module. As an administrator, I am able to monitor requests, schedule preventative maintenance, follow up on issues, and run reports as required.
Cons
Printing out the floor plans can be quirky when editing and matching to paper size.
Barbara,
We can't thank you enough for the positive review. We are especially happy to know that you can access everything you need when you are away from the office. We truly value you as a customer and look forward to working with you for many years to come.
iOFFICE's Facility Management Software is modular, allowing you to implement and price IWMS solutions specifically tailored for your company. Contact iOFFICE for pricing details.
Better reporting: Manage multiple locations for multiple buildings within a single site
Because we’re SaaS based, all facilities management data is available in a real time dashboard with standard benchmarks, KPIs or ad hoc reporting and ready for strategic planning. We give FMs the confidence to make accurate suggestions to leadership and guidance on how to provide the most effective workspace to the workforce.
Better engagement: Forecast space needs based on employee population change. Calculate utilization in a variety of ways, such as occupancy, room type or by groups such as cost centers, project team, organization level, etc.
When software becomes intuitive, it becomes invisible, and the real human potential is unleashed. Workers are focused on their work, not the software. iOFFICE was designed with the most intuitive and easy to use UX to help drive the most important ROI: ROE -- Return on Engagement.
Better workplace: The space app allows you the freedom to be away from your desk and update and manage your space requirements on the go.
We built iOFFICE to be as functional as a Toyota, but as innovative as a Tesla. Why? The faster teams can implement and use the software, the faster you reap the rewards of an engaged workforce.
Below are some frequently asked questions for iOFFICE.
iOFFICE offers the following pricing plans:
Starting from: US$775,00/month
Pricing model: Subscription
Free Trial: Available
iOFFICE's Facility Management Software is modular, allowing you to implement and price IWMS solutions specifically tailored for your company. Contact iOFFICE for pricing details.
iOFFICE offers the following features:
iOFFICE has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations
iOFFICE supports the following languages:
English
iOFFICE has the following pricing plans:
Subscription
iOFFICE supports the following devices:
Android, iPhone, iPad
iOFFICE integrates with the following applications:
AutoCAD, Google Calendar, Microsoft Outlook, Slack
iOFFICE offers the following support options:
FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials
Having all my systems under 1 umbrella makes things easier for me the Facilities Manager and also our Legal and AP team as well. One system, one contract and one invoice. Before ioffice we had several systems which was a pain to manage, train and maintain. I also like how ioffice finds more inovative ways to enhance our experience and help us better manage our Facility. I'm currently looking into sensor tech and way finders for our new expansion floor and current office. After the conference I saw potential to enhance the experience of our staff by using this technology. ioffice continues to make improvements and makes me look good by incorporating the new tech to our Facility.