Eptura Workplace

4.4 (60)
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Facility management software for the digital workplace

About Eptura Workplace

iOFFICE is a cloud-based integrated office system which assists medium to large sized corporations with visitor and facility management. Its key features include scheduling, meeting room booking, ID scanning, registration, document management and space utilization.

The application notifies team members about guest arrivals, captures guest images and automates badge printing. It lets users pre-register guests for large events, track visitor activity, and manage visitor documentation. Teams can use iOFFICE to reserve a desk or a conference room and invite guests from their address book. It integrates with calendar applications such as Outlook and Google and chat platforms such as Slack for booking notifications.

iOFFICE provides insights on space utilization based on check-in and check-out information and lets team members coordinate services such as AV equipment and catering. The mailroom management functionality automates the capture of packing tracking numbers upon courier receipt and records the date stamp, time stamp and signature by the final recipient.


Key benefits of Eptura Workplace

Better reporting: Manage multiple locations for multiple buildings within a single site

Because we’re SaaS based, all facilities management data is available in a real time dashboard with standard benchmarks, KPIs or ad hoc reporting and ready for strategic planning. We give FMs the confidence to make accurate suggestions to leadership and guidance on how to provide the most effective workspace to the workforce.

Better engagement: Forecast space needs based on employee population change. Calculate utilization in a variety of ways, such as occupancy, room type or by groups such as cost centers, project team, organization level, etc.

When software becomes intuitive, it becomes invisible, and the real human potential is unleashed. Workers are focused on their work, not the software. iOFFICE was designed with the most intuitive and easy to use UX to help drive the most important ROI: ROE -- Return on Engagement.

Better workplace: The space app allows you the freedom to be away from your desk and update and manage your space requirements on the go.

We built iOFFICE to be as functional as a Toyota, but as innovative as a Tesla. Why? The faster teams can implement and use the software, the faster you reap the rewards of an engaged workforce.


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Not sure about Eptura Workplace? Compare with a popular alternative

Eptura Workplace

4.4 (60)
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Starting Price

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US$6,000.00
year

Pricing Options

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Features

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Integrations

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No integrations found

Ease of Use

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Value for Money

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Customer Service

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Reviews

Overall rating

4.4 /5
(60)
Value for Money
4.2/5
Features
4.1/5
Ease of Use
4.3/5
Customer Support
4.3/5

Already have Eptura Workplace?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 60
Skyler
Skyler
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A Great Microsoft Alternative!

Reviewed on 2019/07/01

I occasionally dabble with iOffice and have had exceptional results.

I occasionally dabble with iOffice and have had exceptional results.

Pros

iOffice has everything you really need to get the job done and make things look good while doing it. The transition from other solutions to iOffice also isn't all that hard, making it even more appealing.

Cons

iOffice has a little catching up to do with the competition. That becomes more and more apparent as you use it, but none of that is exactly a deal breaker.

Response from Eptura

Skyler,
Thanks so much for the review! We're happy to know that iOFFICE has everything you need, and that the transition was seamless. We'd love to hear more about features you'd like to see in the future. Please contact our customer support team or your account manager if you are interested in sharing more details. Take care!

Jeff
Overall rating
  • Industry: Insurance
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Space and Reservation Experience

Reviewed on 2023/09/06

Overall, this is a good mid-tier product. It does not have all of the features of some of the more...

Overall, this is a good mid-tier product. It does not have all of the features of some of the more expensive products but it is easy to implement and easy to use.

Pros

iOffice was easy to implement and is very intuitive. We were up and running quickly and we can add new markets and sites easily.

Cons

The floor plan print features are limited. Text is either hidden or crashes into values in other spaces. The ability to select which text to display on a space is also limited.Neighborhoods did not really work for us. It is difficult to add non-contiguous spaces to a neighborhood and managing rules can be challenging.Room reservations made in Outlook don't always sync back to iOffice, resulting in conflicts. This should be addressed in a Q3 release. Managing room rules (who can book) is challenging.

Alternatives Considered

IBM TRIRIGA

Reasons for Choosing Eptura Workplace

The IBM reservation product was expensive and we had heard stories about implementation issues. iOffice allowed us to roll out reservations quickly. However, we still use Tririga for Portfolio management as iOffice is limited in this area.

Switched From

IBM TRIRIGA

Reasons for Switching to Eptura Workplace

It was primarily a price decision. iOffice offered unlimited Hummingbird users where other products charged based on tiered user counts.

Response from Eptura

Thank you for your review, Jeff. We’re glad to hear that you found the system easy to implement and use. Your feedback on areas for improvement is great to hear, and we always consider suggestions from our customers as we strive to enhance the product. We’ll be sure to pass these onto the relevant teams so they can be considered for future releases.

We appreciate your support and the time you took to leave your feedback.

The Eptura team

Lynda
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Mergers have resulted in poor customer service and products!

Reviewed on 2024/04/11

Since Eptura we have seen a decline in managing our account, product solutions, pricing has...

Since Eptura we have seen a decline in managing our account, product solutions, pricing has increased and your contracts staff declined to negotiate pricing and terms with our procurement group.
Eptura is definitely going backwards due to quick unstable growth.

Pros

Complete workplace tool solution, from floor plan, ppl management, moves, mail, visitor, etc.

Cons

iOFFICE was a partner and treated our account as such, since the merger with Eptura, customer services, product stability, action to resolve issues/requests, floor plan updates, costs & terms are non-negotiable everything has noticeably declined.

Erin
Overall rating
  • Industry: Biotechnology
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for our growing company...

Reviewed on 2019/06/25

We now have a space plan for growth and can manage seating/employee and manager expectations, new...

We now have a space plan for growth and can manage seating/employee and manager expectations, new hires, tracking vehicle information as well as allergies, birthdays, start date, etc.

Pros

The constant improvements, they continue as the needs arise. It was a perfect choice for our size company, we had two buildings (one past capacity) and needed to have a system rather than large floor plans. I use this everyday and my colleagues use it for wayfinding. iOffice has different modules that we can add to our package at anytime, it can be as much of an asset to a company as it chooses!

Cons

Some kinks still in the visitor application, some of the areas are not as user friendly as others.

Alternatives Considered

OfficeSpace and FMS:Workplace

Reasons for Switching to Eptura Workplace

Ability to scale with our size - cost model is different, not PSF

Response from Eptura

Erin,
We're glad to hear iOFFICE was a perfect choice for you. Adaptability and flexibility are so important to a growing company - we never want you to pay for something you aren't going to use! Thank you for the kind words and please reach out to us via your account manager or at (713) 526-1029 if you ever have any questions.

Sara
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

iOffice Implementation

Reviewed on 2019/07/09

We have not yet gone live with the software yet as we are currently implementing the Space and...

We have not yet gone live with the software yet as we are currently implementing the Space and Moves module. Our goal has been to automate many of our processes related to Space, Moves, Hoteling Reservations and Service Requests. Prior to going live we are seeing positive improvements in the system that will help us to get rid of multiple outdated spreadsheet and inaccurate space data and the ability to easily track moves and report on the data.

Pros

The reason we selected iOffice was because of it's friendly user interface and overall pricing.

Cons

There are several limitations in the software for a larger corporation. We are finding out there are several functions we would like that aren't currently available. Security around who can see what in the directory, automated approvals, automated organizational hierarchies, etc.

Alternatives Considered

MRI ProLease and IBM TRIRIGA

Reasons for Switching to Eptura Workplace

We chose iOffice due to the friendly user interface and the overall costs.

Response from Eptura

Sara,
Thank you for your review. Getting rid of outdated spreadsheets with inaccurate space data and gaining the ability to easily track moves and report on the data sounds like a major win. However, it concerns us that iOFFICE is missing some functions you need. Your account manager should be reaching out to you to discuss these items in more detail and come up with a solution. In the meantime, don't hesitate to reach out if there is anything we can help you with!

Showing 5 reviews of 60 Read all reviews

Eptura Workplace FAQs

Below are some frequently asked questions for Eptura Workplace.

Eptura Workplace offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Not Available

iOFFICE's Facility Management Software is modular, allowing you to implement and price IWMS solutions specifically tailored for your company. Contact iOFFICE for pricing details.

Eptura Workplace has the following typical customers:

201–500, 501–1,000, 1,001–5,000

Eptura Workplace supports the following languages:

English

Eptura Workplace supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Eptura Workplace integrates with the following applications:

AutoCAD, Google Calendar, Microsoft Outlook, Slack

Eptura Workplace offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Eptura Workplace.