About Smarp

Smarp is a cloud-based employee engagement and communication solution which is designed to connect employees with the content they need for their role, and empower them to share their employer’s message as brand ambassadors. Employees can also stay up-to-date on their industry and company with tools for discovering, sharing and measuring the impact of content.

Smarp offers a native mobile app for iOS and Android to keep employees engaged and informed whether they are in the office or on-the-go. Content can be distributed based on employee locations, roles, languages, and other attributes. Internal-only communications can be combined with externally shareable content to create a single engaging communication channel.

Smarp’s employee advocacy tools gamify the process of sharing employer content, with leaderboards displaying which employees are driving the most traffic and engagement through their shared messages. Built-in analytics provide insight into which content is being read, what messages are creating discussion, and the advocacy performance of regions, teams, and individuals.

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Key benefits of Smarp

• The scalable content distribution structure ensures that any number of employees can be reached with relevant content.

• Smarp's intuitive UI provides employees with personalized feeds from which they can easily share content.

• By combining internal and external communications, Smarp removes the need for separate employee advocacy and intranet solutions.

• Smarp's advanced analytics support decision making by revealing which content is the most read and shared.

• Smarp is fully GDPR compliant and ISO 27001 certified, plus offers full encryption of data in motion and at rest to ensure that all information is managed securely.

• International companies are supported by Smarp's global presence, with users served in over 10 languages.

Devices

Business size

S M L

Markets

United States, Canada, United Kingdom, Germany

Supported Languages

Arabic, Danish, English, Finnish, French and 4 others, German, Russian, Spanish, Swedish

Pricing starting from:

N/A

  • Free Trial
  • Subscription

Images

Allow employees to receive and discover relevant content in a familiar, news feed format
Easily add content to the platform using a link or create a personal note, and automatically import content through built-in integrations
Easily share content to personal networks on platforms like LinkedIn, Facebook and Twitter
Stay constantly up to date with company and industry news, as well as the topics that matter most
Find out what's resonating with employees and their networks through advanced analytics, including what content is being read, discussed and shared, to help hone best practices
View 6 more
Smarp screenshot: Allow employees to receive and discover relevant content in a familiar, news feed format Smarp screenshot: Easily add content to the platform using a link or create a personal note, and automatically import content through built-in integrations Smarp screenshot: Easily share content to personal networks on platforms like LinkedIn, Facebook and Twitter Smarp screenshot: Stay constantly up to date with company and industry news, as well as the topics that matter most Smarp screenshot: Find out what's resonating with employees and their networks through advanced analytics, including what content is being read, discussed and shared, to help hone best practices

Features

Total features of Smarp: 29

  • API
  • Activity Dashboard
  • Ad hoc Analysis
  • Campaign Analysis
  • Communication Management
  • Content Filter
  • Content Library
  • Content Management
  • Content Repository
  • Customizable Branding
  • Employee Communities
  • Employee Database
  • Employee Onboarding
  • Employee Portal
  • Employee Reward Programs
  • Engagement Analytics
  • Gamification
  • Historical Analysis
  • Knowledge Base Management
  • Multi-Channel Communication
  • Multi-Language
  • Newsletter Management
  • RSS Feeds
  • Real Time Analytics
  • Social Media Integration
  • Social Media Metrics
  • Social Network Marketing
  • Trend Analysis
  • Visual Analytics

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Reviews

Overall rating

4,3 /5
(16)
Value for Money
4,1/5
Features
4,1/5
Ease of Use
4,6/5
Customer Support
4,5/5

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Showing 5 reviews of 16
Imran K.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Terrific platform of engagement and amplification

Reviewed on 2019/07/12

Have been using Smarp since 2015 and the platform has really evolved over time. Great for sharing...

Have been using Smarp since 2015 and the platform has really evolved over time. Great for sharing corporate and curated stories to amplify the messages. In the first 2 years, we have over 500% growth in our Corporate exposure on Social Media. The Smarp team takes feedback / comments seriously and is constantly evolving the platform.

Pros

The platform is very easy to use and mobile. Great customer support too

Cons

Unable to attached multiple photos, nor videos (yet). Also the dues to API updates (especially LinkedIn), we need to reconnect which can be a bit frustrating.

Response from Smarp

Hi Imran,

Thank you for the review! Glad to hear that you have been happy with the platform

We've enjoyed working with Wartsila over the years and look forward to serving you in the future as well.

Best,
Aleksander Cardwell
Product Marketing Manager, Smarp

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 5 001-10 000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Enhancing employee advocacy through social media

Reviewed on 2019/07/18

Pros

Smarp is very user-friendly, which is important because many of our consultants are novices when it comes to using social media to market and brand themselves. Onboarding is very easy. And the price point is good for organizations taking their first dive into employee advocacy.

Cons

There aren't a lot of bells-and-whistles, making for a somewhat boring user-experience for advanced social media users.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

This is the easiest way to get your teammates to engage in social media advocacy

Reviewed on 2018/07/19

Social media advocacy that was widely adopted by teammates.

Social media advocacy that was widely adopted by teammates.

Pros

It is super easy to log in and use right away. The interface is intuitive and akin to any other modern tech.

Cons

The points make it too gamified and people post just to post and be a leader, not because they care or want to publish the content.

Tammy G.
Overall rating
  • Industry: Online Media
  • Company size: 501-1 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software, but wish it wasn't so expensive

Reviewed on 2019/07/14

Getting Smarp launched was a long process because we were still trying to learn the platform...

Getting Smarp launched was a long process because we were still trying to learn the platform ourselves. We've definitely needed a lot of guidance around the prizes and what points to tag to them, etc. and we've had issues with missing features. All that said, overall, our team loves it. Even our C-Suite executives are obsessed with it. We wish we had more resources to help manage it beyond 1-2 people.

Pros

Out of all the platforms that I evaluated, Smarp definitely had the best UI and UX (similar to LinkedIn) with a lot of valuable features. It also includes a ton of data and analytics.

Cons

There is no LinkedIn API so we can't tag companies or people in the posts. We wish they had more features such as the ability to list prizes outside of allowing people to claim them because we award prizes sometimes based on most engagement, etc. and not points. Customer service is often slow and takes more than 24 hours to get back to us. We also wish we could allow employees to like comments. Also, we've tried to make the integration with Slack work but it never does and that's disappointing because it was one of the main reasons we chose Smarp. Lastly, the pricing is insanely high. We want our whole company to use the platform but the pricing makes it almost impossible.

Response from Smarp

Hi Tammy,

Thanks for the feedback. Happy to hear that SpotX is enjoying using the tool despite some small hiccups!

I jumped on a call with the SpotX team yesterday to go through the issues you have been experiencing with Smarp and Slack. We are taking measures to fix this as we speak.

Best,
Aleksander Cardwell
Product Marketing Manager, Smarp

Mischa Z.
Overall rating
  • Industry: Renewables & Environment
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

INNAX has become more social thanks to Smarp

Reviewed on 2019/07/12

Certainly try it! It doesn't cost much compared to other services.

Customer Service is awesome.

Certainly try it! It doesn't cost much compared to other services.

Customer Service is awesome.

Pros

I like the ease of use. It's very easy for other employee's to adopt the platform if they've used any kind of social media. There is little to no explanation needed for someone to get started. The platform makes sharing content with co-workers and social media easy without the hassle and commitment of time to find content. The only time they need to invest is the time to interact on the social media platforms itself.

Cons

That it's not possible to mention users or companies, its an API thing. All employee advocacyplatforms suffer from this.
And that the preview takes the content from the cookiewall, if there is one, instead of the newsarticle.

Showing 5 reviews of 16 Read all reviews

Smarp FAQs

Below are some frequently asked questions for Smarp.

Smarp offers the following pricing plans:

  • Pricing model: Subscription
  • Free Trial: Available

Contact Smarp for pricing details.

Smarp offers the following features:

  • Blogs
  • Employee Alignment
  • Newsletter Management

Smarp has the following typical customers:

Large Enterprises, Mid Size Business

Smarp supports the following languages:

Arabic, Danish, English, Finnish, French, German, Russian, Spanish, Swedish

Smarp supports the following devices:

Android, iPhone

Smarp integrates with the following applications:

Facebook, Google Workspace, Instagram, LinkedIn, Microsoft Azure, Twitter, Zapier

Smarp offers the following support options:

Phone Support, Online Support, Knowledge Base, Video Tutorials

Related categories

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