Fleetsmith

Cloud-based mobile device management solution for SMEs

About Fleetsmith

Fleetsmith is a cloud-based mobile device management solution designed to help small to midsize enterprises automate deployment, as well as security and compliance for iOS-based devices. The platform enables users to manage tasks, processes, device configuration, security, and patch application. Fleetsmith automatically sets up devices for new employees, and downloads, as well as updates, systems whenever a new version is released.

Key features of Fleetsmith include disk encryption, secure access, task automation, remote lock and erase, hardware management, inventory tracking, automatic OS upgrades, and enforcement and device assignment. The platform provides a unified dashboard with 1-click remediation which allows users to view and manage all devices, issues, configuration, network information, and security upgrades.

Fleetsmith offers detailed insights into software and hardware performance, helping users analyze asset health, security status, and device details. The platform provides various information, including enrollments, check-ins, operating capacity, firewall, battery status, and device storage, via interactive graphs. These graphs enable users to identify potential risks in advance. The platform integrates with various third-party applications such as G Suite and Microsoft Office 365.

Pricing starting from:

US$8,25/month

  • Free Trial
  • Free Version
  • Subscription

Devices

Business size

S M L

Markets

Australia, Canada, United States

Supported Languages

English

Pricing starting from:

US$8,25/month

  • Free Trial
  • Free Version
  • Subscription

Images

Fleetsmith apps settings screenshot
Fleetsmith dashboard screenshot
Fleetsmith security patch screenshot
Fleetsmith device setup screenshot
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Fleetsmith video
Fleetsmith screenshot: Fleetsmith apps settings screenshot Fleetsmith screenshot: Fleetsmith dashboard screenshot Fleetsmith screenshot: Fleetsmith security patch screenshot Fleetsmith screenshot: Fleetsmith device setup screenshot

Features

Total features of Fleetsmith: 35

  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Asset Management
  • Asset Tracking
  • Automatic User/Device Recognition
  • Compliance Management
  • Data Management
  • Deployment Management
  • Endpoint Management
  • Fixed Asset Management
  • IT Asset Tracking
  • Inventory Management
  • Inventory Optimization
  • Issue Management
  • Issue Tracking
  • Maintenance Scheduling
  • Patch Management
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Remote Update / Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Risk Alerts
  • Risk Analytics
  • Risk Assessment
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Software Management
  • Status Tracking
  • Summary Reports
  • User Management
  • Wireless Internet Access

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Reviews

Overall rating

4,7 /5
(26)
Value for Money
4,7/5
Features
4/5
Ease of Use
4,8/5
Customer Support
5/5

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Showing 5 reviews of 26
Brittany binna Y.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy solution to bootstrap your IT and MDM

Reviewed on 2019/08/07

Fleetsmith makes managing large number of devices easy and foolproof even when the organization is...

Fleetsmith makes managing large number of devices easy and foolproof even when the organization is too small for an official IT owner.

Pros

We've been able to harness MDM and smoother onboarding with very little resource thanks to Fleetsmith. It's easy and very intuitive for any team member. Very light weight and functional.

Cons

It does not allow for remote wipe unless the computer is connected to online. I have also heard that when we have a robust security and IT process, we may have to move onto a more robust system.

Sylvain D.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for startups on budget

Reviewed on 2019/09/05

Keeping up to date with all patches and forcing users to do their updates is now a breeze.
Checking...

Keeping up to date with all patches and forcing users to do their updates is now a breeze.
Checking computer compliance such as hard disk encryption, screensavers, password policy is now also fully centralised.
Added controls such as remote wipe or preventing computer to connect to unknown wifi spots also certainly limit or mitigate risks of data theft.

Pros

Pricing is very attractive (free) with less than 10 assets, impossible to beat. Profiles are easy to setup and it does help to get started very quickly. Installation is also very straightforward which is GREAT as opposed to some other tools we assessed.
MDM and DEP are supported, which is awesome so that you can literally leave the computer setup itself (although we have not yet activated DEP).
Would recommend to anyone considering to secure a small park of computers to give it a try on a machine to see if it fits their needs.

Cons

It supports only Apple devices, pricing may give me second thoughts going over 10 users (we will want to retain the software but some competitor may become more interesting).
It does integrate a lot of features and software that can be installed automatically on computers, however it does not support ALL the software we wish to see. It also does not include (as yet) device location tracking or some "smart" features such as automatically enforcing updates within X days for vulnerable softwares (for example some Chrome updates are "cosmetic" but some do fix security issues and it would be great to see them automatically enforced without manual action). Still... quite sure these will come in time!

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 201-500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Fleetsmith Was Great - Maybe They Will Be Again One Day?

Reviewed on 2020/11/18

Pros

Fleetsmith was a great fit for us until Apple purchased them and removed all the functionality that drew us to the product in the first place. Under Apple's ownership the security standards are high, and they are slowly adding functionality back in, so it might return to greatness.

Cons

Lack of integration with volume app purchasing, and the sale of the product to Apple which resulted in massive loss of functionality.

Topher W.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Very strong MDM solution - but scalability can be hard with complex needs/environments

Reviewed on 2019/09/05

I've been happy with the basic uses of Fleetsmith and the team is amazing. They are constantly...

I've been happy with the basic uses of Fleetsmith and the team is amazing. They are constantly working on new features and hopefully they tackle some of the biggest feature requests soon but it's the best value for money for SMB that I've ever worked with.

Pros

Fleetsmith has great integration with GSuite and a clear and straightforward management dashboard to deploy and manage assets. The setup is very simple and takes no time to get plugging away at configuring your environment. The support team via tickets or in Slack are super helpful, responsive, and all around a great group of people to help out if needed. Also, the way that FS keeps apps that don't require an update continuously updated while closed is a really elegant way to not worry about an ever growing collection of end user apps.

Cons

The biggest issues I have encountered come with the implementation of profiles in FS and the lack of custom package deployment. The approve and assign process could definitely use some streamlining as it's a few steps to get things how I like them. The Global Profile is not useful for me as there are a lot of different subsets of devices. This is further compounded by the inability to assign multiple profiles which I would find very useful in an enterprise settings (tailoring devices by department and/or geographic location).

As for the applications catalog, it's got some standards in there, but it is very limited. Without the ability deploy custom packages and now whitelist KEXT unless it's in the FS catalog, it really defeats a lot of convenience of an MDM

Jamie C.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solid product, fast support and oozes quality.

Reviewed on 2019/08/08

We were able to take a process that was painful, cumbersome and time-consuming and reduce it to...

We were able to take a process that was painful, cumbersome and time-consuming and reduce it to something simple, fast and joyful.

The lack of a lengthy sales cycle was very refreshing. Being able to land on the homepage, click a few buttons and be up and running in less than five minutes was delightful.

Pros

It makes managing fleets of machines with a directory of users from Gsuite and flawlessly handles assignment of machines with Apples DEP product and removes 80-90% of the headache of managing a fleet of macs.

The UI is dreamy and is joyful to use due to the large (and ever-expanding) list of software and configuration options.

Cons

The one thing that lacks is support for Apples Volume Purchasing Program. It may be one thing, but it is a big thing.

The app store is central to Mac OS and not being able to make use of VPP is the one part of Fleetsmith that removes joy.

Showing 5 reviews of 26 Read all reviews

Fleetsmith FAQs

Below are some frequently asked questions for Fleetsmith.

Fleetsmith offers the following pricing plans:

  • Starting from: US$8,25/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Intelligence plan: Free Managed plan: $8.25/device/month

We do not have any information about Fleetsmith features

Fleetsmith has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001+

Fleetsmith supports the following languages:

English

Fleetsmith supports the following devices:

Fleetsmith integrates with the following applications:

Google Workspace, Microsoft 365

Fleetsmith offers the following support options:

Email/Help Desk, Knowledge Base, Phone Support

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