Channelize.io

Cloud communication platform

4,8 /5 (16 reviews) Write a Review!

Channelize.io Overview

What is Channelize.io?

Channelize.io is a cloud communication platform which supports a chat SDK (software development kit) and messaging API, enabling users to integrate real-time messaging, video and voice calling functionality directly into any web or mobile application. Channelize.io also offers smart push notifications, multi-language support, meta-messages, privacy controls, and more.

Channelize.io supports 1-to-1 and group messaging, plus HD voice and video calls. Users can also share multimedia files like audio, videos and images during conversations, alongside more personal elements like emojis, GIFs and stickers. The platform allows users to share their location, while mobile and web push notifications ensure users receive updates and messages automatically.

By adding real-time messaging to websites or mobile apps, Channelize.io helps users manage member retention and engagement, as well as their messaging workflow efficiency. Other Channelize.io features include multi-device sync, a customizable interface, and @ mentioning group members.

Channelize.io Overview

Pricing

Starting from
US$59,00/month

Pricing options

Free Trial
Subscription
Value for money

Standard: $59/month billed monthly or $50/month billed yearly for start-ups.
Enterprise: Contact Channelize.io for pricing information.


Channelize.io Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Channelize.io 1-to-1 and group messaging
Channelize.io video and voice calls
Channelize.io presence and typing indicators
Channelize.io push notifications
Channelize.io screenshot: Channelize.io 1-to-1 and group messaging Channelize.io screenshot: Channelize.io video and voice calls Channelize.io screenshot: Channelize.io presence and typing indicators Channelize.io screenshot: Channelize.io push notifications

Channelize.io Reviews

Channelize.io Reviews

Overall rating
4,8
/
5
Excellent
14

Very good
1

Average
1

Poor
0

Terrible
0

Value for Money
4,9
Features
4,9
Ease of Use
4,9
Customer Support
4,9
94% recommended this app
Tommy K.

2 thumbs up for Channelize!

Very happy with Channelize, if there's ever an issue their support team is 5 stars.


Sian H.

Channelize review: good interface and easy to use

As previously mentioned it's taking us a while to get all our members to adopt and use it, but where people are using it we are finding it a great way to answer queries and move away from email to communicate with our important clients. I am trying to encourage people to use this as the main communication method between them and us and between them and other members. The customer service and support has been good, I feel like they are invested in helping us to make the experience the best it can be for our members.


Pradeep S.

Nice p2p chat solution

Excellent


Cupido C.

Channelize


Sachin K.

Amazing software Amazing Team

Great experience with the whole channelize team in the implementation of this within my website and apps. Particularly grateful for the help and support by [SENSITIVE CONTENT HIDDEN] who has simply been amazing.


Tommy K.
Industry: Information Technology & Services
Company size: 2-10 Employees

2 thumbs up for Channelize!

Used Daily for 2+ years
Reviewed on 2019/10/17
Review Source: Capterra

Very happy with Channelize, if there's ever an issue their support team is 5 stars.

Pros

Easy to use and messages are sent instantly.

Cons

There are no CONS with this software .

Response from Channelize.io

Thank you! Glad to see you're happy with the product.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sian H.
Industry: Online Media
Company size: 2-10 Employees

Channelize review: good interface and easy to use

Used Weekly for 6-12 months
Reviewed on 2019/07/18
Review Source: Capterra

As previously mentioned it's taking us a while to get all our members to adopt and use it, but where people are using it we are finding it a great way to answer queries and move away from email to communicate with our important clients. I am trying to encourage people to use this as the main communication method between them and us and between them and other members. The customer service and support has been good, I feel like they are invested in helping us to make the experience the best it can be for our members.

Pros

As a non tech business owner with a new, senior level business membership community, I like the user-friendly interface, real-time conversations I can have with members and ability to move away from email as the core communication method with our important customers. I have yet to try all the features such as group chat and video, but see that these could be useful features going forward. I am looking forward to seeing where we can go with Channelize.

Cons

It's not an issue with the software but more with our community: we are using Channelize in our app and website community interfaces. The senior director nature of our membership means not everyone is used to communicating this way and people are missing messages. There is education we need to do here! One issue is that we have a business membership and people are often encouraged not to accept notifications in the business environment. So while the notifications work well for those who have adopted the app version of our site, those who are wedded to desktop are not engaging with it so much. As I said more of an issue for us rather than a Channelize software concern.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Pradeep S.
Industry: E-Learning
Company size: 2-10 Employees

Nice p2p chat solution

Used Daily for 1-5 months
Reviewed on 2020/10/21
Review Source: Capterra

Excellent

Pros

Ease of use ,good ui and pricing. The pricing kept low enough to start with, in addition it has clean UI.

Cons

There is little changes we can do to the ui

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 10.0/10

Cupido C.
Industry: Information Technology & Services
Company size: 2-10 Employees

Channelize

Used Daily for 1-5 months
Reviewed on 2019/05/22
Review Source: Capterra

Pros

Readily available . Cost efficient on our side.

Cons

Some rough edges but can be improved . Quality of videos and images as well as emojis and GIFs can be improved

Response from Channelize.io

Nice to hear that you find Channelize.io readily available. The messaging that would've taken so many resources and months (or years) to build, can now be integrated within a flash. Also, we are continuously working on your valuable feedback. Thank you!

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Sachin K.
Industry: E-Learning
Company size: Self Employed

Amazing software Amazing Team

Used Daily for 1+ year
Reviewed on 2020/10/27
Review Source: Capterra

Great experience with the whole channelize team in the implementation of this within my website and apps. Particularly grateful for the help and support by [SENSITIVE CONTENT HIDDEN] who has simply been amazing.

Pros

I love that the function of this is in real-time and competes with all the major messaging services with ease.

Cons

I hope in the future the broadcasting feature will be similar to telegram and available in-app.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9,7/10
Based on 16 user ratings
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Channelize.io Pricing

Channelize.io Pricing

Starting from
US$59,00/month
Free Trial
Subscription
Value for money

Standard: $59/month billed monthly or $50/month billed yearly for start-ups.
Enterprise: Contact Channelize.io for pricing information.

Standard: $59/month billed monthly or $50/month billed yearly for start-ups.
Enterprise: Contact Channelize.io for pricing information.

Value for Money
4,9/5
Based on 16 user ratings
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Channelize.io Features

Channelize.io Features

API
Activity Dashboard
Automatic Notifications
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Collaboration Tools
Communication Management
Conferencing
Contact Management
Customizable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4,9/5
Based on 16 user ratings
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Categories

Channelize.io FAQs

Channelize.io FAQs

Below are some frequently asked questions for Channelize.io.

Q. What type of pricing plans does Channelize.io offer?

Channelize.io offers the following pricing plans:

Starting from: US$59,00/month

Pricing model: Subscription

Free Trial: Not Available

Standard: $59/month billed monthly or $50/month billed yearly for start-ups. Enterprise: Contact Channelize.io for pricing information.

Q. What are the main features of Channelize.io?

We do not have any information about Channelize.io features

Q. Who are the typical users of Channelize.io?

Channelize.io has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Channelize.io support?

Channelize.io supports the following languages:

English

Q. What type of pricing plans does Channelize.io offer?

Channelize.io has the following pricing plans:

Subscription

Q. Does Channelize.io support mobile devices?

We do not have any information about what devices Channelize.io supports

Q. What other apps does Channelize.io integrate with?

Channelize.io integrates with the following applications:

Magento Commerce, SocialEngine, Wordpress

Q. What level of support does Channelize.io offer?

Channelize.io offers the following support options:

Phone Support, Online Support