About CometChat

CometChat is a chat API and in-app messaging SDK (software development kit) which enables users to integrate HD voice and video calling, as well as text chat functionality directly into their mobile and web apps. CometChat also supports features such as push notifications, read receipts, typing indicators, real-time translation, and more.

CometChat allows users to create their own user interface for private or group chat applications. Customization tools let users personalize various elements of their chat app. CometChat also provides users with the tools to add voice, and video calling and conferencing capabilities to their apps or websites.

Users can also send and receive media files through CometChat, as the platform enables users to sync and share files like GIFs, photos, videos, and audio clips. Support for custom payloads mean users can send calendar invites, or share information like their location or event details to chat participants.

Common use cases for CometChat come from industries such as healthcare, e-commerce, banking, e-learning, gaming, social media, community, enterprise messaging, and more.

Pricing starting from:

US$149,00/month

  • Free Version
  • Free Trial
  • Subscription

Devices

Business size

S M L

Markets

Andorra, United Arab Emirates, Afghanistan, Antigua & Barbuda, Anguilla, Albania, Armenia, Angola, Argentina, American Samoa, Austria, Australia, Aruba, Åland Islands, Azerbaijan, Bosnia & Herzegovina, Barbados, Bangladesh, Belgium, Burkina Faso, Bulgaria, Bahrain, Burundi, Benin, Bermuda, Brunei, Bolivia, Brazil, Bahamas, Bhutan, Botswana, Belarus, Belize, Canada, Congo - Kinshasa, Central African Republic, Congo - Brazzaville, Switzerland, Cook Islands, Chile, Cameroon, China, Colombia, Costa Rica, Cuba, Cape Verde, Cyprus, Czechia, Germany, Djibouti, Denmark, Dominica, Dominican Republic, Algeria, Ecuador, Estonia, Egypt, Eritrea, Spain, Ethiopia, Finland, Fiji, Falkland Islands, Micronesia, Faroe Islands, France, Gabon, United Kingdom, Grenada, Georgia, French Guiana, Guernsey, Ghana, Gibraltar, Greenland, Gambia, Guinea, Guadeloupe, Equatorial Guinea, Greece, Guatemala, Guam, Guinea-Bissau, Guyana, Hong Kong SAR China, Honduras, Croatia, Haiti, Hungary, Indonesia, Ireland, Israel, Isle of Man, India, Iraq, Iran, Iceland, Italy, Jersey, Jamaica, Jordan, Japan, Kenya, Kyrgyzstan, Cambodia, Kiribati, Comoros, St. Kitts & Nevis, South Korea, Kuwait, Cayman Islands, Kazakhstan, Laos, Lebanon, St. Lucia, Liechtenstein, Sri Lanka, Liberia, Lesotho, Lithuania, Luxembourg, Latvia, Libya, Morocco, Monaco, Moldova, Montenegro, St. Martin, Madagascar, Marshall Islands, North Macedonia, Mali, Myanmar (Burma), Mongolia, Macao SAR China, Northern Mariana Islands, Martinique, Mauritania, Montserrat, Malta, Mauritius, Maldives, Malawi, Mexico, Malaysia, Mozambique, Namibia, New Caledonia, Niger, Norfolk Island, Nigeria, Nicaragua, Netherlands, Norway, Nepal, Nauru, New Zealand, Oman, Panama, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Poland, St. Pierre & Miquelon, Puerto Rico, Palestinian Territories, Portugal, Palau, Paraguay, Qatar, Réunion, Romania, Serbia, Russia, Rwanda, Saudi Arabia, Solomon Islands, Seychelles, Sudan, Sweden, Singapore, St. Helena, Slovenia, Svalbard & Jan Mayen, Slovakia, Sierra Leone, San Marino, Senegal, Somalia, Suriname, São Tomé & Príncipe, El Salvador, Syria, Eswatini, Turks & Caicos Islands, Chad, Togo, Thailand, Tajikistan, Timor-Leste, Turkmenistan, Tunisia, Tonga, Turkey, Trinidad & Tobago, Tuvalu, Taiwan, Tanzania, Ukraine, Uganda, United States, Uruguay, Uzbekistan, Vatican City, St. Vincent & Grenadines, Venezuela, British Virgin Islands, US Virgin Islands, Vietnam, Vanuatu, Wallis & Futuna, Samoa, Yemen, Mayotte, South Africa, Zambia, Zimbabwe

Supported Languages

English, French, Hindi, Spanish

Pricing starting from:

US$149,00/month

  • Free Version
  • Free Trial
  • Subscription

Images

CometChat Software - CometChat real-time translation
CometChat Software - CometChat one-on-one chat
CometChat Software - CometChat whiteboard
CometChat Software - CometChat audio/video chat
CometChat Software - CometChat file sharing
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CometChat video
CometChat Software - CometChat real-time translation
CometChat Software - CometChat one-on-one chat
CometChat Software - CometChat whiteboard
CometChat Software - CometChat audio/video chat
CometChat Software - CometChat file sharing

Features

Total features of CometChat: 37

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Customizable Branding
  • Data Import/Export
  • File Sharing
  • File Transfer
  • Group Messaging
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Real Time Notifications
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Single Sign On
  • Surveys & Feedback
  • Third Party Integrations
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • Video Conferencing
  • Virtual Backgrounds

Alternatives

Vonage Business Communications

4,1
#1 Alternative to CometChat
Vonage Business provides a cloud-hosted business VoIP phone system, with customizable feature sets for the differing...

Botgate

5
#2 Alternative to CometChat
Botgate AI is a conversational marketing platform designed specifically for sales and customer success teams. Our...

3CX

4,5
#3 Alternative to CometChat
3CX is a full-featured phone system – call queues, built-in video calls, web conferencing. Integrate website live chat,...

Samba Live

4,6
#4 Alternative to CometChat
Samba Live helps businesses schedule, launch and manage webinars/video conferences to streamline meetings, eLearning...

Reviews

Overall rating

4,3 /5
(14)
Value for Money
3,9/5
Features
4,6/5
Ease of Use
4,2/5
Customer Support
3,4/5

Already have CometChat?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 14
Gregory F.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Software

Reviewed on 2018/09/12

Pros

Integrates really well with Wordpress site and Buddy Press

Cons

Its expensive and support is a bit slow. They also need a better dashboard

Response from CometChat

Thanks for your feedback :)
It's wonderful to read about the experiences our users have with the product. Will surely bookmark your suggestions too!

Alejandro javier V.
Overall rating
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

In addition to having a good system, the support is excellent.

Reviewed on 2021/05/18

I managed to develop an application with chat and video conferencing thanks to CometChat.

I managed to develop an application with chat and video conferencing thanks to CometChat.

Pros

The documentation, the available examples, and the great variety of integration with different programming languages, and the sub-integration with different frameworks guide you on the way to integrate chat and video conferencing in your application.

Cons

They need to delve into the methodologies of each framework since even if they propose a pre-made visual interface, it does not comply with the flow of the framework (Ionic-Angular-Capacitor App). It takes a long time to achieve a perfect adaptation.

Response from CometChat

Thank you for your kind words and your feedback.

James B.
Overall rating
  • Industry: Entertainment
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Did not live up to sales agreement

Reviewed on 2018/09/04

Used it for years to service our social community peer to peer chat needs. NOT worth the new price...

Used it for years to service our social community peer to peer chat needs. NOT worth the new price structure they have

Pros

-Gateways for various platforms to be tied in.
-Service to take load off of our servers

Cons

-Support slow and typically took several attempts to have bugs fixed (usaully tells you that its working when its not
-Recently changed their business model and those of us who purchased are being forced to pay fees which the original sales contract said would never happen

Mckenzie S.
Overall rating
  • Industry: Venture Capital & Private Equity
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for Wordpress Apps

Reviewed on 2020/12/23

It helped us create an online chat community without using Buddypress or an external social network.

It helped us create an online chat community without using Buddypress or an external social network.

Pros

Enables Wordpress products to offer a light community without heavy coding.

Cons

The UX design could use some work. My staff has to work on it so and added time to our product development. Its over priced for the value and now there's new competitors now that are way cheaper.

Alternatives Considered

Vonage Business Communications

Reasons for Switching to CometChat

Its super easy to integrate on Wordpress.
Allie T.
Overall rating
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Changed Business Model

Reviewed on 2019/01/31

Pros

Relatively easy to use.
Intergrates with many platforms.

Cons

They recently changed their business model and now the plugin that I purchased (8 months ago) is not supported. If I want CC on my dating website I have to $$ monthly.

Customer service is slow. It takes a min (usually) of 2 days to hear back from them and then a couple of days after that to solve the problem.

Showing 5 reviews of 14 Read all reviews

CometChat FAQs

Below are some frequently asked questions for CometChat.

CometChat offers the following pricing plans:

  • Starting from: US$149,00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

https://www.cometchat.com/pricing

CometChat has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

CometChat supports the following languages:

English, French, Hindi, Spanish

CometChat supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

CometChat integrates with the following applications:

Intercom

CometChat offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for CometChat.